These guys simply do not give up on a car repair. I even asked if they wanted me to post this review because I was afraid it might draw too much business or set expectations too high. In short, my car is a rare vehicle. It is a 2018 Buick Regal TourX Essence Sportwagon. I needed two parts - a low pressure AC hose and an engine cooling fan. Corporate repair chains and the dealer refused to touch the repair because not only do they not have the parts, there is no part number listed. Without the $500 fan, basically, they were saying the car is a total loss and needs to be scrapped. William at Auto Collection was tenacious in finding these parts. He never gave up. Since they basically repair street legal race cars and are not part of a corporation, they can do what ever is necessary - and they did. They tried everything just short of making the parts themselves. It is not necessary to go into those details, but I have my car back repaired at a reasonable price. My next stop if they could not get the car running would be to take it to a local auto museum that builds replica cars. William was always honest, upfront and told me his next attempt. Yes, this was a long drawn out process, but my car is not undergoing a crusher or off to KarsForKids.com. There were some issues finishing the job. But they made immediate good on them, obviously did not charge me and in comparison to what they did accomplish, I'll take it. These issues might have been enough for others to really roast them on Yelp!, but I took things in perspective.. Oh, BTW. While I was there, a driver showed up to take one of their high end used cars back to New Jersey. Stop by and just walk through the lot. It is like a car show.. read more

I'm not sure they really wanna sell cars. The salesperson named Troy is incredibly rude and condescending. Ready to purchase a vehicle, but his attitude alone has made me not want to purchase from them. read more

I have purchased many high-end vehicles over the last 30 years from many various dealerships in many of the states. Auto Collection of Murfreesboro has ranked no. 1 on my list based on product, knowledge, communication, and personal service. Both Ray and Bobby were outstanding on all phases of my trade and purchase. Fast and dependable. Will without a doubt shop at Auto Collection of Murfreesboro for my future automotive needs. THANK YOU !!!!!!!!!!!!!!! read more

Auto Collection of Murfreesboro - My purchased Bentley. - Auto Repair Near Me - Murfreesboro, Tennessee

I was looking for a place to replace my transmission in my GMC Acadia talked with Service Manager William. Very nice good price and good warranty. My vehicle is running great. I do recommend checking with them if you're looking for a mechanic great service. read more

Do not under any circumstances take your car here for maintenance. Their solution to every maintenance problem seems to be either a hammer or recycled parts on 6 figure cars. Go elsewhere. read more

Beautiful lot! Flew out from Iowa to come buy a new bronco from Miguel and he was nothing but great! He went above and beyond and even gave a little extra treatment on getting us to the delarship from the airport. I'd recommend this place to anyone. Everyone here was so helpful read more

I live in Los Angeles and had spent about 6 months looking for a very specific car -- Convertible Jaguar F-Type in British Racing Green. I finally found one on Auto Trader in Murfreesboro TN, a place I had never heard of. I was apprehensive about buying a car sight unseen from so place so far away. Enter CARMEN WOODALL, my sales agent who arranged to make sure a manufacturers warranty would apply out in California, arranged for financing, and even arranged for someone to transport it out to me. I bought the car entirely online in an hour or so and the car showed up about a week later on the bed of flatbed truck delivered right to my front door. It was, honestly, one of the easiest purchases I have ever had. Bottom Line: if you see something on their web page that you like and you are apprehensive about he purchase, don't be. They make it super easy and you won't regret it! read more

Auto Collection of Murfreesboro - Auto Repair Near Me - Murfreesboro, Tennessee

Flew in a week ago to buy a used Audi for $54+k. Prior to arrival I confirmed condition of vehicle and accuracy of ebay listing. On arrival several items were found missing including mats, owners manual...costing me over $700. I was assured that items were in storage and would be immediately expressed to me. I have called and texted several times and have yet to receive items or an honest answer. read more

Long story very short this is a great company that does what they say they are going to do. We bought this beauty from them and are extremely happy read more

Auto Collection of Murfreesboro - 2021 Mustang GT ROUSH STAGE 3 - Auto Repair Near Me - Murfreesboro, Tennessee

I've been looking for a Range Rover velar for months and ended up going with a much cheaper one out of state for my budget at a different location, but man I can't say enough great things about this dealership. The service, transparency and comfortability I had from the start with Bobby and Ray is unmatched. I wanted to go with them for that alone. They offered the best prices and finance help out there. 10/10 would recommend anyone to buy from these guys! Ask for Bobby from the start! read more

This dealership is an unorganized mess. They had a car I would have purchased on the spot but they got in their own way. Their inspection process is a joke- they only check a few things, and even if it did need work they mark it as ok. The windshield of the car I drove had multiple unrepairable stars and dog hair all over the back. Online it says it's at Murfreesboro but it was at their Brentwood location which has a completely different name. I asked if I could get the car inspected at the brand dealership and they said sure but they won't do anything it needs. The salesman I was working with, Bob, was talking crap about the manager at the other location saying he doesn't know what he's doing and he is horrible at his job. Then Bob went on to tell me that they wouldn't do anything else to the car and I should get used to paying for maintenance since I was buying a BMW. Incredibly unprofessional. They also called me as soon as I drove off the lot to ask if I had taken another car's title with my paperwork. I would avoid this dealership at all costs. read more

Auto Collection of Murfreesboro - Auto Repair Near Me - Murfreesboro, Tennessee

Best dealership I've ever purchased from (That is including both new and used dealers). From the start they were knowledgable, to the point and all without the "sales pitch". We purchased a vehicle that was used by two previous owners and it had a slight air conditioning issue which was electrical. The dealership was understanding and on top of the issue. We brought it in once and thought we had it fixed, once it started acting up again, the dealership made us an appointment and covered the cost of having the vehicle inspected at a Cadillac dealership. They then replaced the entire electrical Cadillac Cue system at no additional cost to us. They truly went above and beyond to ensure we were happy with our purchase. They've found themselves some life long customers! read more

I had been in nearly 10 dealerships in a 3 week timespan. Each experience was the same. I liked the car I test drove, but the sales consultant either did not listen to my needs, developed a bad attitude once I began asking questions, or became pushy to the point of being aggressive. Miguel at Auto Collection, on the other hand, was knowledgeable, helpful, friendly, and confident. He took the time to listen and I appreciate that. I didn't feel pressured or pushed into a decision at all. The dealership had a relaxing feel that most lack. I would most definitely rate my experience as excellent and would be happy to make the drive back down to do business there again. read more

I purchased my last two vehicles from them and they did nothing but go above and beyond! They were very helpful and patient through both processes and I highly recommend them. Their vehicles are top of the line and so is their service. If you purchase from them, you get tires at wholesale price! read more

Dealt with Hans, transaction went smoothly, would highly recommend!! He responded to all my questions, car was successfully purchased and money was delivered quickly. read more

SOLID service. I've been in hospitality all my life in restaurants and I'm impressed. These folks make getting your car worked on (I'm sure buying from them is the same) a very pleasant experience. You don't get this type of care anywhere else. They worked on my VW Jetta and gave me a very affordable price. I have been BROKE as heck since COVID hit. They let me finance the work for 100 days the same as cash. It saved me. read more

I bought a 2016 Toyota Camry that was priced very competitively. The car was in excellent near mint condition with no notable damage on the interior or exterior of the vehicle. The salesman Pele was relaxed and did not push me to buy or change my mind. They even let me test drive the car unsupervised which allowed me to take my time testing and looking over everything. The staff seems very trustworthy and honest. Bryan in finance was also great to work with and did not pressure me to buy additional insurance. They were able to work with me on the price as well, even after giving me a discount on the quote before asking. Overall the experience was awesome. Auto Collection of Murfreesboro also offers referral compensation if someone you know buys from them. In addition to this, I was also offered a discount on future parts and services! I highly recommend Auto Collection of Murfreesboro! read more

Auto Collection of Murfreesboro - Auto Repair Near Me - Murfreesboro, Tennessee

I had found 2017 BMW I8 from auto collection of murfreesboro on carsforsale.com I was ecstatic it had all the options that I was looking for in a BMW I8! I filled All the necessary loan paperwork online etc. The sales person had sent me a YouTube.com link to view the car which was very blurry. The sales rep gave me a call back to tell me that they don't feel comfortable selling me the vehicle because I have two homes in 2 states And that the shipping address differs from my main residential address. Meanwhile my credit score 750+. Well , it turns out that they wanted to do a bait and switch! Because miraculously a day later the car ad was changed to a 2016 versus a 2017 and 8000 miles became 32,000 miles same options same color same photos now you decide if you want to deal with a company like this! read more

Bought a 2015 Toyota Tundra 25,000 miles: Great experience beautiful truck and wonderful crew they have there...had a hiccup in the end, but they came around and dealt with it fairly. Would recommend these guys to anyone especially if your looking for a high end ride...These boys know their stuff! read more

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My husband and I (a woman) walked in together to purchase a vehicle for me. The salesperson (a man) shook ny husband's hand and did not even acknowledge me. He walked us to the car; my husband said "She will be driving" BUT THE SALESMAN GAVE THE KEY TO MY HUSBAND. We did not buy from them. Please educate your sexist salespeople to treat women equally. read more

I called early evening to see if they still had a Mazda6 on the lot that I saw online. They said yes and invited me to come take it for a test drive even though I couldn't get there until 7pm which is when they close. The car was in excellent condition and I couldn't argue with the price. I went though their financing department and Heather got me a loan with a great APR through Wells Fargo. Test drive to finalizing the purchase took about an hour (all after they had closed). They went above and beyond for me and I couldn't be happier with my Mazda! read more

Tried to ask questions about one of their vehicles listed on Facebook marketplace and was basically told to go elsewhere. I'll be sure to tell everyone I know what kind of place this is. I'd steer clear of these guys if you're looking for an easy place to do business with. There are tons of other options when it comes to buying a used vehicle. These guys obviously do not want to make buying a vehicle fun and enjoyable. read more

My earlier post was very positive, however, after driving the car for almost a year, we found out it had been wrecked. I accept the blame for not asking for a copy of the car fax. Make sure that even if you ask the right questions get it in writing. Very disappointed. read more

Auto Collection of Murfreesboro - Auto Repair Near Me - Murfreesboro, Tennessee

Rate them 11/10. These guys really went above and beyond to make my dream car affordable for me. In the process of finalizing everything, I asked if they recommended anyone for window tinting for the front windows. They said they could take it to have it done for me, and in a matter of minutes it was taken care of. I'm very impressed by their genuine nature and willingness to help. They made the stressful process of buying a car seamless. Will absolutely use them in the future and recommend to everyone I know. Could not be happier! read more

Called looking for a solid SUV - Arde answered the phone, was rude I asked to speak to his boss, he told me he was the owner and I could take a hike. NOT Happy! read more

My initial experience with Auto collection appeared to be a positive one. I took my car in for a repair that was caused by the negligence of another shop. This started around July 2023 and is still an ongoing battle. I was contacted by the repair shop that Auto Collection sent my vehicle to for repairs only to be informed that personnel at Auto Collection advised him to "make it drivable". Over the course of the past 3 months and several trips having to tow my car back and forth to Auto Collection-I have spent close to if not over $7K for repairs (including warranty) and my vehicle is still INOPERABLE. I feel taken advantage of as each time I went in, trusting that the professionals would do the right thing, I was let down. According to the mechanic at the shop where my car was sent by auto collection-he advised them that the suspension was blown in the front and rear and Auto Collection informed him to only fix the front. When I spoke to the manager at Auto Collection (Ray) he advised me that we didn't have them fixed because we weren't sure they were needed at the time. My rear suspension blew while on over 200 miles away from home 1 day after picking my car up for the third time. I was ready to sell my vehicle and reached out to Ray at auto collection prior to the knowledge I received from the mechanic who did the repair work. Ray never mentioned any of the aforementioned information and gave me a trade in quote which I now feel was definitely low balled. I would not recommend this dealership. read more

I'm a little late doing this, but I purchased a vehicle from Auto Collection of Murfreesboro in May 2016. I live in Memphis and saw a vehicle I wanted listed on their website. I planned to get one from carmax in Memphis and experienced, let's just say I had a very bad experience there. I drove 3 1/2 hours and found the car of my dreams literally. I thought something was wrong with it, but there wasn't. I was allowed to test drive, fully on the highway, and it was the smoothest ride...I worked with Fred, and he was very patient with me as I had lots of questions and well, I tend to take a great deal of time negotiating. He worked with me, and I got the deal of my life!! I called Fred after the first year, my first year anniversary with my ride, and I called him again last year to say thanks. I've had no issues with my car, and I'm on four years of proud ownership. I say again to Fred and his team...Thank you and wish you much continued success!! LaShema Lewis read more

Auto Collection of Murfreesboro - Auto Repair Near Me - Murfreesboro, Tennessee

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Lawerence "Chevy" was amazing and VERY professional, he could tell I wasn't full happy and he went out of his way to call and make sure we were 100% satisfied with the purchase. He provided wonderful customer service my son is extremely happy with the car. Stop in ask for "Chevy" he will treat you right! read more

This dealership is by far the best I have ever dealt with. They had an awesome inventory and the salesmen were professional and honest. I would recommend this dealership to anyone. If you want a great car at a great price and a great experience then you need to visit Auto Collection of Murfreesboro. I purchased a 2018 Volkswagen Passat. I absolutely love it. read more

It was a wonderful buying experience. Hans and his staff were very helpful. The price was right. I asked for some special stuff to be done to the car prior to my purchase. Each and everything I asked for was done very quickly and very professionally. The cost for all the extra work was very minimal. Actually much, much less than I had expected to pay. I prefer that nothing ever go wrong with the car I bought from them but if it ever does somewhere down the road, I will hire their mechanic shop to take care of me. I just absolutely trust these guys. In summary, I would recommend Auto Collection of Murfreesboro to any close friend. read more

No pressure sales staff. They were very accommodating and really wanted to be sure that I had a pleasant buying experience. I was able to explore many vehicle options and drive all of the cars that interested me without any pressure or judgement. I did finally find a car that I live and they took wonderful care of me. read more

I came here to get my front brakes changed and they got me in super fast and even found things I didn't know was wrong. They explained everything to me easily and even gave me some amazing deals on my car. Everyone was very friendly and nice to talk to. read more

Bryan worked on my car today and gave great service and just told me everything I need to know and worked with me it was awesome service definitely will go back read more

Absolutely the best dealership experience EVER!! I sold my car to them and dealt with Hans (but everyone in there was super friendly) and we took care of most of the sale via email & text. When I dropped the car off to them, I was in and out in under 5 minutes!!! That never happens! I can't wait to come back and buy a car from these top notch folks!! read more

A year later and I am updating my review. This 2004 Ford Explorer runs great and I should have expected to do some work on such an old vehicle. After the initial repairs, I've had no major issues. 182,000 miles and counting. read more

Over the weekend I purchased a vehicle from auto collection of Murfreesboro. I have never been so satisfied with the ultimate customer service experience. They are dedicated and committed to making people feel welcomed and confident in their purchase. My husband will be purchasing a truck for the next week. I am so thankful for them. read more

I had been looking for a Jeep Grand Cherokee for about a year and it seemed that most of the vehicles I liked were at dealers in Atlanta. When this 2014 Jeep Grand Cherokee came up in a search at Auto Collection of Murfreesboro I was out of town. I called and asked if they could hold it, while they don't 'hold' vehicles they did tell me that if they had any interested buyers come in, they would let me know. I was gone for a week, no call, and fortunately it was still there when I got back. I drove the car and loved it! I told them there were 3 issues that I noticed: 1) a small ding on the passengers fender 2) a blown amplifier and 3) broken gas cap. They not only paid for all three repairs, they delivered the car to me when they were done. I have not purchased a car from an independent lot in probably 25 years but I can't say enough about how professional, personal, and easy to work with. I would definitely purchase here again. Thank you to the team at Auto Collection of Murfreesboro! read more

Wish I knew I was going to pay over $1000 3 weeks later after buying the car! Thanks!

Tried to buy a truck for my son. When we entered negotiations, Hans took out his cell phone and appeared to be calling someone. After talking about the truck we were looking at purchasing, he hung up, laid the phone down and said, "I have another customer looking at this truck. He is willing to drive up from Atlanta to purchase it." I have never seen such a sales tactic used. Very unprofessional! read more

This is the best place in my entire life that I've ever been to purchase a vehicle. This is by far the most kindest and authentic place that I've ever found in the auto industry . I will be sending all of my family here. They treated me like family. They gave me the most value for my trade and the best price on the purchase of my Mercedes Benz. read more