Very professional. I had my 120,000 mile service done there. They sent me detailed information…read moreabout my car. They did not try and sell me things my car didn't need. They took stuff off my original quote because my car didn't need it. I would definitely recommend them.

Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

Highly recommend Dylan great mechanic changed front and back pads and rotors including explaining…read moreissues with my vehicle , honest proficient and mostly convenient great Cust service

My daughter is a student at MTSU. She was having issues with her heat & a/c. I called Russell…read moreAuto Care and spoke with Chris. After explaining the issue I booked an appointment. My daughter dropped her car off in the early a.m. and it was ready by noon. They had diagnosed her issue (which our local Nissan dealership could not do) and her car was ready for pick up. I went with her to pick up and they explained in detail what they did to fix. From my original phone call to pick up everyone was very polite and helpful. I will definitely use them again should she have issues with her car in the future.

We were driving to Florida from Illinois, and started having car problems. The local dealer told us…read morewe would have to wait a week for repairs. He recommended Russell's Auto Care, and right away they made us feel welcome. They fixed our car in 2 hours and we are on our way. The staff were very friendly. We highly recommend this place for repairs on your car.

this place has turned to garbage since new mechanics are in…read morethere. Dont know if its the same owner or not.

I had a fantastic experience, And save some money, Dealing with this company, And Reagan great guy.read more

I own a Lexus GS350 and I am very picky about who works on it. I have had bad experiences…read morepreviously at the Lexus dealership. I decided to look elsewhere for a Lexus-certified technician, and I found Robert's shop. He does all repairs and maintenance on my GS, and I have my car serviced there many times over the past 5 years. He recently resolved a sunroof water leak for me! Robert is an honest man, a quality not easy to find nowadays. He is willing to take the time to explain the repairs and what he did to resolve the issues. Most repair shops just take your money and don't always fix the root cause of the issues. I highly recommend him to anyone needing high-quality work performed at reasonable prices.

Great service and always professional and reliable! Great customer service and great mechanics…read more Won't take my vehicles anywhere else!

The service is great as are the shuffle drivers Cynthia and Brian. And the mechanics helpful. Who…read morewants to spend $$ on a 20 year old vehicle? But ya gotta!! Better than a car payment?? Maybe. lol

would give a zero star if I could. they ran a diagnostic and when I asked them about the problems…read morewith my car they told me they'd have to run the same diagnostic again. this place is just a cash grab and a scam.

Called and got a quick appointment for an oil change and they are still the best. Easy in and out…read moreand great service. Ray's Imports is our home.

Randall was super friendly and you can tell he knows his stuff. I brought my bmw 435i in for a…read moreleaking valve cover gasket, and Randall and his team had the whole valve cover, gasket, hoses plus new plugs and coils installed and ready the next day. Fair price, very high quality of work, and fast turnaround.

I have been here many times before and will continue coming here. However, the 10 minute oil change…read moreadvertisement is a little false. I was 3 cars back in line and didn't get in the bay until 1.5 hours later. I get they were busy but in the other two bays, two cars that got in line 10 minutes after I did, got in the bays well before I did. They are knowledgeable and provide good customer service. Prices are fair. Just the wait time.

Express lube in general has been a great experience. It was my first time at this location. I…read morecannot put into words the friendliness of every staff member there, and the excellent attention to detail. I had a few questions so I talked at length to Francisco and Yovany Who went above and beyond to help me with my questions. I have a regular mechanic and needed a differential change on my front and back. I had my own fluid and they performed the service for quite a bit cheaper than my personal mechanic, who is also very fair on prices. I will definitely be coming back here for all my oil changes on all my cars in the future. I truly hope at the very least whoever manages that location Does whatever it takes to keep Francisco and Yovany! Thank you guys for a great experience. John 2019 Jeep rubicon

We had a stressful breakdown on the way home from visiting family over Christmas and our car was…read moretaken to Christian Brothers to be assessed. Unfortunately, the repairs were too extensive, as well as expensive for us to take on. However, Tom was incredibly helpful during the entire process. He kept us updated and informed on the best way to move forward, specifically since we were dealing with this from a different city. He made me feel like we were in trusted hands and even helped us out by clearing our things from our car before it got towed away. Even in a not so great situation, Tom made things much easier for us, and we greatly appreciate him!

I would strongly caution anyone considering bringing their vehicle to Christian Brothers Automotive…read morebased on my experience over multiple visits. I have a 2017 BMW and have brought it to this location repeatedly since February for ongoing cooling system issues. During that time, multiple components were replaced, including the radiator, hoses, water pump, and engine coolant outlet. Despite this, problems continued, and new issues developed immediately after repairs. Most recently, after cooling system work, my air conditioning stopped working properly. It would only blow slightly cool air while driving and would get warmer at idle -- a clear change from how it functioned before the repair. When I brought it back, I was told the A/C expansion valve needed to be replaced due to "high pressure." However, when I asked for actual pressure readings or any concrete diagnostic data to support that conclusion, none was provided. The explanation remained vague and was not backed by measurable values. I also asked whether airflow-related issues had been ruled out (such as the cooling fan or airflow across the condenser), given that the symptoms were worse at idle. Again, no clear or detailed answer was given. I specifically requested confirmation that the cooling system was vacuum filled and properly pressure tested after the prior repair. While I was told verbally that it was done, there was no documentation provided to verify it. A major concern throughout this process has been communication. When I sent detailed follow-up questions by email, they were not answered. Instead, I would receive a message that the vehicle was ready for pickup, without any of my questions being addressed. I also contacted the owner directly, as he has suggested in responses to other reviews, and did not receive any response. The only documentation provided after each visit was basic invoices listing parts replaced, with no meaningful technician notes, diagnostic detail, or recorded test data. For a vehicle with repeated and interconnected issues, this lack of transparency is a serious concern. While the car is currently operating normally after the latest repair, the pattern of repeated issues, unsupported diagnoses, and lack of communication made this a frustrating, expensive, and time-consuming experience. Based on my experience, I would not feel confident returning here for future repairs, especially for anything requiring detailed diagnostics. I would strongly recommend that others ask for clear diagnostic data and written confirmation of procedures before approving any work.