I would strongly caution anyone considering bringing their vehicle to Christian Brothers Automotive…read morebased on my experience over multiple visits. I have a 2017 BMW and have brought it to this location repeatedly since February for ongoing cooling system issues. During that time, multiple components were replaced, including the radiator, hoses, water pump, and engine coolant outlet. Despite this, problems continued, and new issues developed immediately after repairs. Most recently, after cooling system work, my air conditioning stopped working properly. It would only blow slightly cool air while driving and would get warmer at idle -- a clear change from how it functioned before the repair. When I brought it back, I was told the A/C expansion valve needed to be replaced due to "high pressure." However, when I asked for actual pressure readings or any concrete diagnostic data to support that conclusion, none was provided. The explanation remained vague and was not backed by measurable values. I also asked whether airflow-related issues had been ruled out (such as the cooling fan or airflow across the condenser), given that the symptoms were worse at idle. Again, no clear or detailed answer was given. I specifically requested confirmation that the cooling system was vacuum filled and properly pressure tested after the prior repair. While I was told verbally that it was done, there was no documentation provided to verify it. A major concern throughout this process has been communication. When I sent detailed follow-up questions by email, they were not answered. Instead, I would receive a message that the vehicle was ready for pickup, without any of my questions being addressed. I also contacted the owner directly, as he has suggested in responses to other reviews, and did not receive any response. The only documentation provided after each visit was basic invoices listing parts replaced, with no meaningful technician notes, diagnostic detail, or recorded test data. For a vehicle with repeated and interconnected issues, this lack of transparency is a serious concern. While the car is currently operating normally after the latest repair, the pattern of repeated issues, unsupported diagnoses, and lack of communication made this a frustrating, expensive, and time-consuming experience. Based on my experience, I would not feel confident returning here for future repairs, especially for anything requiring detailed diagnostics. I would strongly recommend that others ask for clear diagnostic data and written confirmation of procedures before approving any work.

We had a stressful breakdown on the way home from visiting family over Christmas and our car was…read moretaken to Christian Brothers to be assessed. Unfortunately, the repairs were too extensive, as well as expensive for us to take on. However, Tom was incredibly helpful during the entire process. He kept us updated and informed on the best way to move forward, specifically since we were dealing with this from a different city. He made me feel like we were in trusted hands and even helped us out by clearing our things from our car before it got towed away. Even in a not so great situation, Tom made things much easier for us, and we greatly appreciate him!

Kyle was amazing from the very beginning. I hired Kyle based on the fact that he provided a…read morereasonable estimate for the replacement of some O2 sensors for a 2006 Nissan frontier king cab that my son was driving. The error code that it was throwing was the O2 sensor but I wanted to validate and make sure. Kyle came out diagnosed the issue right away saying that unfortunately exhaust codes can be many different things and not necessarily just the O2 sensor so he ran multiple tests, smoke tests and found a number of different issues that he took care of along the way from valve covers and fuel sensors as well as replaced the up and downstream O2 sensors. This whole process took a couple of weeks as he needed to order parts and then retest based on the replacement of those parts, but that's pesky O2 error would not leave. Kyle must've come back to my house at at least 8 to 9 times over a six month period to try to solve this issue all along, not charging the additional time because the original diagnosis seemed to be very simple. I paid Kyle along the way for the parts and his labor, but he refused to continue to charge labor for coming out and retesting until the error was fixed despite sometimes the best mechanics can have reoccurring troubles and be stumped as to why codes keep throwing finally after approximately seven months of going back-and-forth with Kyle's schedule to come out and look at the truck. He replaced one side of a cat with a remanufactured version and the code finally cleared for good. I never heard from Kyle after that as I still owe him for that cat converter, but I can tell you right now that he is probably the best mobile mechanic in all of middle Tennessee that I've ever experienced despite his young age. He is a true man of integrity, character, and perseverance.

Kyle is a great guy. He was very upfront with me about what needed to be done what it would cost…read moreand then explaining everything he had done. I will use him when I need more work. DEFINITELY RECOMEND

Got my car up running in less than a hour very honest young man and would recommend him to anyone !read more

From the owner: Mobile/Roadside/Dropoff Available!…read more Low Prices Compared To Anyone Else! Deals Deals Deals Free Quotes! Purchases Get A Digital Receipt Cashapp,Applepay,Cash, tap to pay ,credit cards

I called to get some information about the services that Mr. Fix It offers. I was taken aback when…read moresomeone answered the phone, "Hello" as I wasn't sure that I had called the right place. Normally business identify themselves when answering the telephone. No problem. I asked my questions although I noticed a no-helpful attitude in her voice. When it was determined that I wouldn't be taking my car into their shop for service, the person answering the phone just hung up on me. When does common courtesy just go out the window. I guess when it's determined that you don't have to be nice. When there's nothing to be gained. Please remember: A lil' customer service goes a long way. You add kindness to it and well, you might make a customer for life.

As we all know, it's not easy finding an honest, reasonably priced auto repair shop, right? Well,…read moremy vehicle needed a little attention, so I came here to see who others used and saw these guys. I gave them a call, took my vehicle to them and walked out truly happy. They are very friendly, down-to-earth people. Give them a call, you won't be disappointed. Be sure to ask for Rod and tell Sherry hi. Thanks guys!!!!

I was about an hour from home when I realized I had a flat. I was closest to Firestone so I…read morepulled in. I greeted with a big smile and friendly staff. I was told I had a piece of steel in my tire and could be repaired with a plug and patch $35. Great. After looking at it closer I was told I needed a new tire. (not so great). Bill the manager explained that I needed a new tire because the steel actually sliced the tire. He went way beyond what I expected, by calling a competitor I mentioned we had visited a while back. It turns out I didn't have road warranty. Bill found me the best tire for the best price and shortly thereafter I was on my way home. I must say the staff were all friendly and courteous. I'll be back in the future. Thanks everyone.

Bill and his team are great! Great car care & great customer service! You won't be sorry!read more