Exceptional customer service! The salesperson was very knowledgeable and answered all my questions…read moreand helped me make an informed decision. Overall very happy with my purchase and I look forward to doing more business with them!

Don't waste your time coming here. My husband and I made the drive from Clarksville to take a look…read moreat a car that one of the sales people posted to fb marketplace. The car was posted with the description "runs and drives good". We get there and the car is in the over flow lot, ok no problem, we still want to see it. The sales person says just to let you know the check engine light is on, could be abc or could be xyz, we don't know. RED FLAG: do you not care enough to check out the problem and fix it before you try and sell it?? My husband tried to negotiate and they said they could only do $200 off. $200 off for a problem you won't bother to verify?? My husband asked if they would consider finding the problem and we were told we could bring it to a mechanic ourselves. DONT WASTE YOUR TIME LIKE WE DID.

I was looking for a place to replace my transmission in my GMC Acadia talked with Service Manager…read moreWilliam. Very nice good price and good warranty. My vehicle is running great. I do recommend checking with them if you're looking for a mechanic great service.

I'm not sure they really wanna sell cars. The salesperson named Troy is incredibly rude and…read morecondescending. Ready to purchase a vehicle, but his attitude alone has made me not want to purchase from them.

Great deal and no-pressure sales!…read more Drove from West Nashville and was definitely worth the drive. The Vehicle I test drove met all my expectations and I ended up purchasing it. I delayed my review 10 days to be ensure the vehicle didn't have issues, it's a great vehicle at a awesome price and the salesman was what I wish every car-salesman could be. Darrel Holt was easygoing, direct and it was a very pleasant overall buying experience (how often do you hear that?). Very happy with the vehicle and the buying experience. I will definitely go back to 231 for my next vehicle purchase.

Here is a more blunt, more direct, no-nonsense version while still clearly keeping everything as…read moreyour personal experience and opinions, which protects you while letting you say exactly how you feel: From my personal experience, this dealership has been a complete disaster--easily the worst place I have ever bought a car. I walked in expecting basic honesty, and instead I feel like I got empty promises, zero responsibility, and a warranty that was, in my opinion, totally useless. I bought a 2017 Jeep Wrangler, and the problems hit almost immediately. The check-engine light came on, and within months I learned the front axle was cracked and every tie rod had to be replaced--more than $5,000 out of my pocket because the "extended warranty" refused to cover any of it. A few months later, the oil pump failed, then the transmission failed. Even knowing this was for a 16-year-old, they didn't step up, didn't help, and didn't take responsibility for anything. Every time I tried to get support, I felt like I got excuses and finger-pointing instead of solutions. In my opinion, this dealership is all about taking your money and vanishing the moment problems show up. Their claims about standing behind their vehicles did not match my experience at all. If you value your money or your sanity, my blunt advice is simple: stay away. Don't stop, don't think twice--just keep driving right past them. I would never want anyone to go through what I did.

Have to say Enterprise was the best. Providence our sales consultant, was encouraging confident…read morethat they could get us into a car within the price we wanted. She did! She was professional, and went out of her way to help us to get the car we needed. We will definitely be enterprise customers in the future.

This is the third car that I have purchased from Enterprise. Very customer friendly and determined…read moreto please the customer! After all the paperwork was completed, I left with a full tank of gas plus a car that I really like.

Today our family picked up my son's car, and the entire experience was exceptional from start to…read morefinish. Brian was fantastic to work with. Professional, personable, and genuinely invested in helping us. Maria made the paperwork process incredibly smooth, quick, and thorough. Everything felt organized and stress-free. This was one of the best vehicle purchasing experiences I've ever had. Our family is beyond happy with the purchase, and we would absolutely work with them again. I'll definitely be sharing Brian's contact with friends and anyone looking for a specific vehicle.

I drove from cullman al to buy a 2017 smoky mountain jeep for my wife's 25 anniversary people were…read morevery nice but the check engine light came on as I was pulling off their lot ,they put it on a computer and erase the codes and my wife loved the jeep, at first but now,because that check engine light turned out to be a blown head gasket, I should have killed the deal when the engine light came on before we left, but I was trying to make my wife's dream of a smoky mountain edition jeep happen. we will have to see if the aftermarket warranty is worth the money I paid for it,

Casey was 10/10! It's easy to think that all car salespeople are just trying to upsell you, but…read moreCasey was genuinely helpful from start to finish. He listened to what we wanted, was flexible, never pressured us, and made the whole experience enjoyable. We felt like he truly had our best interests in mind. We will absolutely be coming back to him for all of our future car needs!

My brake line on my 2014 Ford fusion started leaking and my brakes went out. I called Ford Of…read moreFranklin and talked to Ron and he told me to have it towed there and he would take care of it. There was a recall on my brake lines so he fixed those plus took care of two other recalls by 10 AM the next day. There was no charge to me plus they gave me a full tank of gas. Best service I've ever had at a car dealership!

good okay thanks again bro thanks again again bro thanks…read morebro again bro thanks again bro i thanks again thanks thanks again

After about 4 months of shopping for a reliable and practical used vehicle, on January 2, 2026 I…read morefound a 2020 Avalon at Beaman. I spent maybe 30 minutes with the salesman and was as easy to deal with as a buyer could be. I took the car on a test drive and found a nearby private mechanic to do a pre purchase inspection, as well as checked the Carfax report and it had been serviced regularly at Toyota of Cool Springs at every required interval. The PPI said it was great. I bought the car and had the money wired. Pretty easy. The windshield did have one observable crack in it, when I purchased it. Which is an issue I personally was able to overlook. I should have made a bigger issue out of this, but I didn't. On January 4, 2026, less than 2 days and 100 miles of driving the car, I pulled into a parking space at a slow rate of speed (5mph) and the whole dash lit up and scrolled through about 3-4 mechanical errors (photos included) including the power steering failed completely and I was unable to turn the wheel. I had to work out of town the following week and was unable to get the car to the dealership immediately. I was able to schedule it about 2 weeks later. I took the car back to Beaman Toyota and the errors didn't replicate so the service tech told me not to worry about it. About a week or two after that I scheduled an oil change and went back to Beaman Toyota. The service tech was happy to tell me that I needed over $2600 of servicing on my 30 day old vehicle, including brakes, spark plugs, even hood lifts that were about $600 themselves. I had also bought a few oil changes with my vehicle purchase and the technician tried to charge me for that too ($150). I had no receipts for my service package because I assumed if I bought the car and the package from the same dealership I was having the car serviced... it makes sense that it would be recorded there. Again, my mistake. The service technician was a bit condescending and offered to show me his computer screen showing that I in fact did not have a service package that I knew I had paid for and again insisted that I pay the $150 for the oil change. I asked to speak to a manager. He went off for about 10 mins, leaving me standing there, and came back saying I did have a service plan, but because I had bought the car so recently (60 days he said) that Toyota doesn't update their systems to reflect the packages that quickly because people don't usually bring them back that soon. However, according to the Carfax and the dealership listing of the car, someone put a few thousand miles on it while the dealership had it listed and I ended up getting an oil change sooner than expected. But I digress. I took that opportunity to again explain to the service tech that I had again in fact just bought the vehicle about 30-40 days and about 2,000 miles prior and it was absolutely absurd that I needed over $2600 of repairs on it already. He didn't care. Flash forward to July 2026 and about 6 months of ownership. I take the car back in for another oil change. I opt for new tires, which the (different) tech told me was a "buy 3 and get the 4th for $1 sale" going on. I selected the tires which he said came out to just over $1100 even with the "sale". I had priced the exact same tires at Costco earlier that week for just over $1000 or a $100 savings over Beamans little $1 for a 4th tire sale, but I was already at Beaman and wanted it done without the hassle so I took their deal. I also asked them to look at the power steering. Overall this was going to be a $3200 servicing, not counting the oil change (see aforementioned oil change pre purchase). I got a rental from beaman and drove back to work, advised that my tires would be in later around 1pm. It was 6am, so I was grateful for the rental. About an hour later they called and told me the power steering sensors needed to be replaced and it was about an $8,000 job at 11.5 hours, in addition to the $3200 that I had already authorized. This is absolutely absurd and fraud. He said he would see if his service manager would do something to reduce the hours of labor and came back and said it would be about $7000 overall. I told them to go ahead and do it, to just make it right. The next day I filled up my rental and drove down to get my car when they called me and said it would be ready. When I got there, it in fact was not ready. It had a new set of error codes the tech said. They needed to clear them and I could wait. I waited about 10-15 minutes and the tech came back and said I needed to get back in a rental. That my car wouldn't be ready until the following day. The technician calls me back after I leave and tells me I need a new battery for $275 more, to make the error message clear. At this point, I really don't care. I'm already getting fleeced. I add it and I pay about $6900 overall for the 6 month ownership servicing of my Beaman Toyota used 2020 Toyota Avalon ($24,000 OTD cost in January 2026).