Super horrible by all means do not buy a car from this dealer they will scam you they sell cars…read morethat are not good in less than a month you will be having issues and they will not respond they will make threats to you and if you dont pay obviosly they take the car its what they do when you paid 3000 4000 and your car has a motor or transmision problem they will not help you I REPEAT they will steal your money

Great service. Will definitely work with you to get you in a vehicle. Great Staff. Would definitely…read morerecommend if you are looking for a vehicle. Quintin

I wanted to update my thoughts on this experience because it's a masterclass in how a dealership…read morecan turn a misunderstanding into a long-term relationship. Initially, I was frustrated because it felt like the GM was aware of a major windshield crack and hadn't disclosed it. However, after speaking further, it became clear it was just a genuine internal communication error. The GM thought he had been told there was a scratch on the dash and didn't realize the extent of the actual issue. Where the scratch was located made the mixup understandable. Once the confusion was cleared up, Randy and the team at Nelson Mazda Murfreesboro really stepped up. They apologized for the oversight, gave me a visa gift card for my trouble with no strings attached, and went to work to make the deal right in hopes we could work together after the rocky start. They managed to beat a competing finance offer I had, securing me a better interest rate and a shorter term. They also replaced the windshield with a brand-new, warrantied one and included GAP and a two-year warranty. Throughout the entire process, Isaac was phenomenal. Zero pressure, high integrity, and a great advocate for me as a buyer. While the start was a bit bumpy, the way management handled the resolution proved they actually care about their customers and their reputation. I'm walking away with the exact car I wanted and a deal that actually makes sense. Highly recommend asking for Isaac and doing business with Nelson Mazda!

How can you make waiting 2 hours at a dealership worse? Forcing your customers to listen to…read moreChristian music! There are plenty of non-Christians in Tennessee and our money is just as green. It's such a weird dog whistle to do this while clearly having some questionable business practices; the manipulation is transparent. Besides this insult on my freedom of religion, they quoted me $925 to replace a part that costs $540 and takes apparently around 30 min to replace. You expect me to pay over $12 a MINUTE in service fees and then stack another $31.50 "shop charge" with no further explanation on top of it? Absolutely not. I can't wait to buy a Kia next time. Lifetime warranty, here I come! P.S. Kade was great. Sorry you got pulled into this mess.

Talked my husband into buying an Acura versus Toyota today and we had an extremely pleasant…read moreexperience with Chris Moosekian. Chris is knowledgeable on the cars, personable, and is not pushy on getting me to buy the car. He gave us the time to think, talk it over, and ask any questions. Come to Acura in Franklin and ask for Chris Moisekian if you need a car.

DO YOURSELF A FAVOR AND DON'T GO NEAR THE PLACE!! Daughter and husband bought 2015 Acura RDX for…read moregranddaughter. Car had been waxed to cover up significant paint damage which appeared after two washings. Now they won't make it right!!! STAY AWAY FROM GARY FORCE ACURA!!!!

I was referred this company by a friend who knew the salesman (Billy), who was very personable and…read moreprofessional. I went thinking I was just going to browse. But after his help finding a car that fit my needs and receiving such a good deal- i ended up purchasing a vehicle and leaving, feeling satisfied and well taken care of.

Great Cars, Easy buying Process, and Affordable Prices. They gave me a $200 discount and opened the…read morelot early so i can make it to work on time

From the very first time I went to have my Sorento serviced, it's been nothing but smiles. Although…read moreI purchased my vehicle from Kia of Chattanooga, Kia of Murfreesboro is a place where I would have easily went to get my new vehicle. I appreciate the knowledge and great service they bring. Initially I was driving all the way back to Chattanooga for service, but when I didn't have time to do so, Kia of Murfreesboro came in clutch. If you're ever in the market for a new vehicle, stop by and give them a gander. You won't be disappointed.

Well where do I start.... I was there a few minutes before they opened at 9am just surfing cars…read more I've never owned a Kia but was intrigued by their offerings and new designs. My salesman came up quick and soon I had chosen my car pending the numbers. FIVE HOURS LATER.... For some reason the deal is almost done and I had already ran home to get the cash.... (I called to confirm that I was headed back with cash).... AND, the most important part, I had very specific questions for my salesman. Did the engine start/stop upon stopping? If so can it be disabled within the car now? Answer: A solid yes.... The rest were rebate and financial questions. Well, that was not the truth. I had to buy a $50 engine start/stop eliminator. Not the end of the world but this salesman has been with Kia for @7 years. So basically it was a lie. 2 days after the deal was done they called and needed me to drive in (almost an hour each way) and get the title. Hyundai signed off when I bought the lease out 3 years ago. But it wasn't in MY name. They said it's $14 at the local clerks office. It was $130 due to fees(not tax). 4 extra trips to the dealership and $180 out of pocket. As far as I'm concerned the dealership owes me $200. I'm not holding my breath on ever seeing this but until then I'll make sure anyone I know looking for a car stays clear. My reviews see @15 MILLION views a month so this will help also. This isn't rocket science.... No idea why some dealers are such liars. I've added limo tint all around, engine start/stop eliminator and ALL badges removed. Kia: Don't embarrass yourself by saying something apologetic. Make it right.

Excellent and honest mechanic to take your vehicle to. Abe is super nice and knows his stuff. Very…read moreefficient and reasonably priced. Definitely recommend!!

Great service! No up sells, no BS, no frills. I came in with my new radiator and they had it…read moreinstalled and completed in under 30 minutes and for $45 bucks labor. These guys are pros. I was the first customer of the day so nobody was "in line" ahead of me. Also this shop is cash or check ONLY. I would recommend Abe's to anybody. P.s. The YELP map location is not completely accurate. Just call for directions.