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    Two Rivers Ford

    3.7 (107 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Two Rivers Ford

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Two Rivers Ford Photos

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    Reviews With Photos

    Scott G.

    This 5-star review is for our salesman, Carl Dassinger. In April of 2023, we reached out to Two Rivers Ford in Mt. Juliet, Tennessee, for a quote on a special order F-350. Carl reached out to us immediately and within 30 minutes, we had placed the smoothest and easiest special order we have ever done for ANYTHING. And while every other dealer wanted MSRP (or above) for a special order, Two Rivers had a very fair price of 1% over invoice. To our amazement, our special order truck was built just six weeks later and we took delivery on June 1st. Again, this time during the delivery process, Carl could not have been more knowledgeable or helpful. Truly outstanding customer service all around. If you are looking to place a special order on a Ford, you could not do better than do do it through Carl Dassinger at Two Rivers Ford in Mt. Juliet, Tennessee. Thank you Carl!

    Drivers front tire - trashed.

    I paid to have an alignment done on my truck in addition to "The Works" package.... 6,100 miles later and now I need to buy new front tires. The guy didn't even call me to approve the service - he told me it was like $149 or $199 but they just "got it done for me" and only charged me $49. Thanks bud, your $100 discount just cost me $650 in tires. I have only, ever, purchased and driven Ford's - and it has absolutely nothing to do with this dealership.

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    2 years ago

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    Tammy J.

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    22 days ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Very helpful with a purchase for my wife, so I bought a Mustang for myself. Couldn't be happier. Treated like I was their only customer. P

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    2 years ago

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    Tammy J.

    Great to hear! Thank you so very much.

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    3 years ago

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    2 years ago

    Been leaving messages for Service both on vm AND chat) for 7 hours... no call backs. Nothing.

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    4 years ago

    Pleasure dealing with the team here from Mike Sloan in sales to Kenny in financing. No games and genuine good people.

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    7 years ago

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    Page 1 of 3

    Ask the Community - Two Rivers Ford

    Review Highlights - Two Rivers Ford

    Chris, Chuck and everyone we have met at Two Rivers could not be nicer or more honest.

    Mentioned in 7 reviews

    Read more highlights

    Wholesale - Mount Juliet

    Wholesale - Mount Juliet

    (25 reviews)

    Hands down best car buying experience! Great selection. It's…read morea little different with them not having all the vehicles on the lot, but still a great experience nevertheless

    Defective Van; Refused to Honor Warranty…read more I purchased a 2015 Dodge ProMaster from Wholesale Inc for ~$31,116.76 on March 30, 2019. I was given a 30 day warranty on the van. The van was defective. While traveling for 60 minutes on the interstate, the van lost power and had a max of 30mph. Multiple check engine lights appeared on the dashboard. On April 22, 2019 at 10:06am, I texted Breanne Carver of Wholesale Inc that the van was defective. Her response was to make a claim on the Wholesale INC 30 day warranty, but they do not fix anything on site. She advised me to take the van into the Dodge Dealership to start the warranty process. I did. The van has been in the shop since April 22 (103 days and counting). On June 18 at 3:37pm, I texted Breanne Carver to make a claim on the warranty. She did not respond. On June 18 at 4:31pm, I texted Jamie Sniderhan to make a claim on the warranty. He denied my claim. I reminded him that I started the claim with Wholesale Inc within the 30 day warranty. He has not responded. I want them to honor their warranty and correct the damages that they have inflicted. I want to be made whole as if we never did business together; specifically, remove 5 hard inquiries from my Equifax credit score. Buyback the van from me, paying off the loan to the bank that financed it. Reimburse me the interest and payments made on the van.

    Car Hunters - Rims advertised

    Car Hunters

    (27 reviews)

    Our experience with the purchase and trade in at this dealer has been absolutely terrible. First of…read moreall, they didn't have the title for the vehicle we purchased and didn't bother to acquire it from the auction until I called to follow up a month after the purchase. As for our trade in, they never paid it off even after three months due to some ignorant mistakes on their part, again only being resolved after I called over and over pressuring them to get this done. Every answer I got felt like a lie or excuse and suddenly was resolved by the end of the business day when I dropped the friendly and forgiving demeanor. My credit score went down due to having two active car loans and my reimbursement from my previous lender for the difference in the current payoff and payoff check will not include THREE WHOLE MONTHS of accrued interest. I had to jump through hoops not to be fined by the state for not insuring a car I didn't have and I had to call and hold their hands through every step of this trade in. Very unprofessional, incompetent, and dishonest group of folks, so if you buy from them be prepared to do everything yourself until all your ducks are in a row...

    Name of Sales Rep: James (Jamie) Date agreement signed for…read morepurchase of car: 5/23/24. Date car delivered to my residence: 5/29/24. Vehicle: 2008 Lexus LS 460 L 4dr Sedan Prior to purchasing the vehicle the car fax was provided to me and I asked validating questions about vehicle directly to Jamie. Upon receiving the car it was immediately noted by me that vehicle displayed the following issues: all 4 vehicle rims were not what were advertised on Car Guru's listing and not what was agreed upon. Rear tires were bald and had zero tread on them on. Vehicle was leaking oil on my driveway. I called Jamie the next business day to state concerns and was directed by him to take vehicle to a repair shop to have it completely inspected. Repair shop provided list of all safety issues that would need to be addressed asap: Horn not working, torn windshield wipers, front sway bar bushings needed, front/rear air shocks needed, 4 tires needed (rear bald - front has balding on edges), transmission slipping, front rear facing ball joints torn, oil filter housing cracked causing oil leak, engine timing cover leaking oil. Needs new tires and alignment. After sharing these issues with Jamie his response was that any labor needed on the vehicle was my responsibility and that "Midas could not be trusted and their business model is to scare and overcharge". He suggested I shop around for the repairs. The issues must all be addressed in order for vehicle to pass PA state inspection - which I informed Jamie would be needed upon my receiving the car. Jamie knowingly sent me an UNSAFE vehicle and NEVER disclosed any of these SAFETY issues. I did not agree to purchase a vehicle in this condition. As of 6/11/24 the vehicle is completely inoperable and has been issued a preliminary diagnosis of a failed fuel pressure sensor. I am making monthly payments ($346/mo.) and the car is not safe and not operable.

    Hertz Car Sales Nashville

    Hertz Car Sales Nashville

    (6 reviews)

    James Batey and Rodney Morris were absolutely amazing! This is my second experience buying a car…read morefrom Hertz and will for sure be buying all of my future cars there as well as sending everyone I know. I felt comfortable asking questions about the process as well as the car I was leaning towards. I appreciated their honesty for each question I asked. They did not make me feel silly or like a burden with my questions like I gave at other lots.

    These guys are great! Just purchased my first "new" car from them and couldn't be happier with the…read moreservice I received. I bought the car with my girlfriend and they never once remarked on us buying the car together or said anything about us being gay. I also went in with a certain car in mind, and ended up purchasing a different car on the lot just because it was better and more what I wanted! They have great, transparent prices on their cars, all the staff are friendly, and as a woman I felt comfortable buying a car there. They never tried to coerce me into getting whatever they wanted to sell (like has happened at big corporate car lots) but let me look around and test drive what I wanted. Would 100% recommend buying a car from them and will 100% be back when its time for a new car Also they definitely worked to get me the best loan rate! I have a decent trans union score but my girlfriend didn't have one, so Mark worked for a good amount of time to find me something better than what I'd brought in :)

    Wilson County Hyundai

    Wilson County Hyundai

    (42 reviews)

    My initial experiences with them started out favorably- I needed a radiator replaced on my truck…read moreand they had it done in about a week. However, the water pump started leaking, and I took it back to Cartime to have it replaced- that's when the problems really started. I went through a colossal ping-pong game with them to get the water pump replaced, and it still never happened. The owner claimed he was ordering the part and lied about it- first he said he was buying it online, then he said he was getting it at a local parts store. Nearly two weeks elapsed before he even claimed to have the part-and I still don't know if he was telling the truth. I insisted on paying him for the work that had been done on it in diagnosing the water pump problem. The owner said it would be $150 and he only took cash- a huge red flag. When I asked for a receipt after paying that amount, he said he would text it to me on my phone. That never happened. The hours they post were not accurate; they would close early and were frequently unavailable for me to check on the status of my truck. When I'd call their number, it would just ring- no voicemail, no return calls. Nothing. All in all, they held my truck for nearly a month and never did anything to it. There was always an excuse- their mechanic didn't show up to work, their garage didn't have adequate heating, always something. Then, the owner has the gall to post a rebuttal on social media saying he didn't charge me for the time my vehicle was on his lot- even though it was there due to his own incompetence. And he also made it out as if he were doing me a favor by not charging me for the antifreeze that was put in my vehicle- even though I paid him $150. Their ethical conduct andcustomer service is beyond horrible-PLEASE pick any auto mechanic shop other than this one if you're in the Lebanon area.

    I had a scheduled appointment at Hyundai of Wilson County, and it was a complete waste of my time…read moreand gas. If you're going to schedule customers, you should actually be prepared to help them when they show up. Instead, I left frustrated, inconvenienced, and feeling like my time didn't matter at all. Gas isn't cheap, and neither is my time. I would not recommend making an appointment here if you expect it to mean anything.

    Two Rivers Ford - autorepair - Updated May 2026

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