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    1-800-PACK-RAT

    2.5 (8 reviews)
    Open 8:00 am - 10:00 pm

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    3 months ago

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    1 year ago

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    2 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    Public Storage

    Public Storage

    4.4
    (14 reviews)

    Moving to Chattanooga from Miami, needed to store my car at the last minute, while I fly back to…read moreMiami and pick up another car & moving truck. I could not find a storage facility at the last minute (everything closes at 6PM in Chattanooga.) Somehow I made it to Public Storage at on Cromwell, at 5:56, and that's when we met our angel, APRIL! Now April doesn't get paid for OT, but nonetheless she heard that we, my wife & I were flying out at 6AM the next morning and needed to store my car that night, April was kind enough & stayed past 6PM to help us. she set us up with a unit, and now my car sits cozy & SAFE thanks to April!!. I seriously don't know what we would have done without her, every storage place we called was adamant about closing at 6PM and we had no where to leave my car until we got back!? April's customer service skills is what separates the real businesses, the BIG DOGS of storage companies if you will, from the mom & pops that only care during business hours. Thank you April, my wife & I and grateful for everything you did!! Lou & Nanie

    My Rent started out at $113 a month and that was not a special or first month special. That was the…read morenormal price. They started going up on my rent every three months. It got as high as $342.60 within 2 years. I called corporate and they did reduce it down to $239. Three months later it started going up again and went to $288. called corporate again and they brought it back down to $265. Three months later it went up to $288. I got a notice that it was going up to $325 so I got my stuff out and would never recommend anyone doing business with them. I have rented storage space other places and they would not go up on rent. The one time another facility did go up on my rent after 2 years it was only a $15 increase. Stay away from this company. they are crooks.

    Public Storage

    Public Storage

    3.4
    (22 reviews)

    Great Place!! Our family has used storage units before. Public Storage (2212 Polymer Dr) is one of…read morethe best we have used. Manager Miranda helped with every question and made the registration and paperwork process very easy. Very professional and friendly. There was NO pressure and no up-sell. Nika that showed us the unit on a cold bitter rainy day in our golf cart service was so amazing. We laughed and joked during the ride. It felt like family. She was so helpful and amazing!! We started out thinking we would use a non-climate controlled unit. After much consideration we (on our own and not pressured in the least) decided to rent a climate controlled inside unit. The units were impeccably clean!!!! and very well taking care of. On moving day it was very easy to position the truck to off load. There were new and very nice dollies provided to help with the transport. The gates and security were a must for us. Hours of operation fit our schedules. All in all if I could provide more than 5 stars I would. Great job ladies. Nika thanks for the ride :-)

    My Rent started out at $113 a month and that was not a special or first month special. That was the…read morenormal price. They started going up on my rent every three months. It got as high as $342.60 within 2 years. I called corporate and they did reduce it down to $239. Three months later it started going up again and went to $288. called corporate again and they brought it back down to $265. Three months later it went up to $288. I got a notice that it was going up to $325 so I got my stuff out and would never recommend anyone doing business with them. I have rented storage space other places and they would not go up on rent. The one time another facility did go up on my rent after 2 years it was only a $15 increase. Stay away from this company. they are crooks.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.6
    (14 reviews)

    I've read all the horror stories from disappointed All My Sons customers, but for several reasons I…read moreused them for my latest move. My experience started on a sour note. We confirmed a move date (a Saturday, busiest day of the week for moving) and waited all day for the crew to show up. They never came. ASM said they had truck problems and several staff no-shows. We had phone calls with several agents, and changed the move to the following Monday. The last agent promised make us top priority. Thankfully we weren't under pressure to a hard deadline. On Monday the crew showed up right on time. They were skilled, careful, and unusually speedy. We were loaded up and moving into our new space within the hour. Everyone of the guys were friendly, communicative, professional, and best of all, respectful. There weren't any work breaks, lazy team members, or excuses. Overall, it was a great experience for us, despite the delay and having to work out the details with several different agents, and I'm happy to endorse All My Sons for our move.

    BEWARE! Worst Moving Company I've Ever Dealt With…read more This was the first moving company my partner and I have ever hired, and unfortunately, the experience was incredibly stressful and disappointing. From the very beginning, communication was a mess. The company called from multiple different phone numbers, making it nearly impossible to keep track of who was contacting us. On top of that, I never spoke with the same representative twice, so I constantly had to repeat myself. I reached out several times leading up to our move to confirm details, yet I didn't receive a clear response until just a day or two before moving day. We were moving from a two-bedroom apartment to a one-bedroom apartment within the same apartment community, just a different building. We did everything possible to make the movers' job easy. Earlier that week, we packed and wrapped over half of our belongings ourselves and moved everything into the living room for easy access. Our largest items included a desk, a king-size bed, three TVs (already taken down and wrapped), framed degrees (already removed, wrapped, and boxed), a three-piece sectional that had already been disassembled, and four chairs. Every tote and box was lined up so the movers simply had to carry everything to the truck. AMS classified our move as a partial move, so we were told it should take approximately 3-4 hours. Instead, it took 8 hours. We were also told we would receive a call an hour before the movers arrived. That never happened. When the movers arrived, they didn't introduce themselves, although we eventually learned their names later. One mover, Aiden, worked hard throughout the day and was efficient. Unfortunately, the other mover, Devontay, was the complete opposite. His carelessness caused significant damage to our belongings. He broke two storage totes, busted open the box containing our framed degrees, damaged several picture frames, and scratched multiple pieces of furniture. After unpacking, we also discovered that both of our computer monitors had been completely destroyed. I only realized boxes and totes had been damaged because I looked inside the truck myself. When I asked Devontay what happened, his response was simply, "Oh yeah, I dropped it. My bad." That level of disregard immediately made me lose confidence in the move. Throughout the day, I called AMS five separate times requesting replacement movers and a new driver, since Devontay was the only one with a CDL. Eventually, another individual arrived but only helped briefly before disappearing. During that time, Aiden was left doing most of the work by himself, with my partner stepping in to help. Aiden never stopped working, and I genuinely appreciate his effort despite the circumstances. Roughly two hours later, after a great deal of back-and-forth communication, the operations manager and several employees came in on what I was told was their day off to finish the move. I do want to acknowledge that the operations manager was professional, sincerely apologized, and did everything he could to address our concerns and get the move completed. I appreciate his efforts. However, that does not erase the overall experience. We were told on moving day that a damage claims form would be sent to us. Instead, I had to call multiple times over the following week just to receive it, and it wasn't sent until more than a week after our move. Overall, this was an exhausting, frustrating, and costly experience. Between the poor communication, damaged belongings, delays, and lack of urgency in resolving the issues, I cannot recommend this company to anyone. Do yourself a favor--save your time, money, and unnecessary stress by choosing a different moving company.

    1-800-PACK-RAT - selfstorage - Updated August 2026

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