Customer service excellent they work as a team and the customer is the most important. Nick knows the business well and makes sure everything is taken care of. Darnell is good and so smart. They are kind and considerate with the customer belongings. Jennie meets with the customer and shows you how no job is too big. read more

Matt with boundless mover get it done guy. Thanks Matt for taking good care of me and my possessions. When I get ready to load up out of state, I will call you good company. People will not go wrong doing ambitious with you. In my opinion. At least I was treated very very well. read more

Moved 2 weeks. Advised them we were in a 3300 sq foot home to be moved about an hour away and we had heavy furniture and about 40 boxes. Only sent 2 movers and on the small side. They only made one delivery and forgot their Dollie's so sat at the new home for 4 hours waiting on us to clean everything out of the old house along with bringing our pets Originally quoted 1200 plus change. After they spoke with the manager went up to almost 2,000. I called a couple of days later and he said we would split the difference. Thinking he would send half the 2,000 back. Received a ck for 363.76 today. Also, one of the movers texted me over a 2 day period. Sorry. 353.76. Go figure. Had to pay for 2 extra hours instead of 4. Seriously ??!!!!??? Also, they left all the boxes in the dining room after asking and my husband let them. We are still in a mess with boxes labeled basement, master, etc.... In all the wrong places. Haven't met the realtor know yet but left a vm by accident with a different moving company. They called back and said Boundless moving is a horrible service and has had a lot of complaints. So we paid 1,600 plus for one truck load and a bunch of boxes in our dining room. I felt bad for the movers and went to get them food and water. read more

Showed up late, no phone call. Employees argued with each other the whole time. Damaged many items. Contacted them with no response. Realtor that recommended has notified all agencies!!! read more

First they show up on the wrong day. Then on the actual move date the first team, of two teams, showed up 1 hour late and the second team 2 hours late. I asked them specifically to not damage my brand new fridge and they put several dents in it. They also dented my freezer. At 10 o'clock that night they decided to stop for the night and come back the next day. They left with our bed and half a truck full of our stuff. The empty truck drove through our yard. Before they left that night they decided, without informing us, to put all our household items in a storage shed instead of bringing them in to the house. They did take 4 hours off of their total bill. I filed a claim and received a check for $300 because they only pay out .60 cents per pound for damage. It is going to be $900 to replace the doors on my brand new refrigerator. I would never recommend them. read more

Charged 31% more than price quoted and still didn't complete the move. Even though Matt came to the house and took pictures before providing the quote, when questioned about the price increase, Matt stated, "Your situation was difficult with the driveway access issues and long carry around the house. Couple that with the fact much of the inventory couldn't be stacked on in the smaller trucks (wood, etc), it made the job take longer than expected." He should have factored that in prior to providing a quote. read more

Co-Owner/ operator Matt Carlson is a very low down & absolutely greedy money hungry individual along with wife heather Carlson. Whom only care about their money do not have any interest whatsoever for anyone other than their own personal financial interests. They operate on a bare minimum budget to be able pocket as much money as possible that isn't going back to the business I have worked for him for almost 3 going onto 4 years now. I have been put into multiple situations with them putting me in company truck with engine lights one and broken seats or side mirrors on the truck they have even truck broken down on the job. When it breaks or becomes a problem for the company they make the driver responsible and make them pay out their pocket or check for damages or they will fired on the spot more then likely they wit keep your check for they pay period. Personally I have recorded as much a $4k being tooken from my check from the past 3 months it is probably more then that now I have start to keep up with drive times and when truck has been left at the shop. i have witnessed it several times where Matt Carlson has took hard earned money from his employees for pay back damages from trucks that he will not fix or cut their hours & pay without them knowing to get money to repay what was spend on the truck. Now I am being at blame for a truck door latch that had broke on my way to my unload that Matt Carson sent to do 3 hours away in Kentucky paint lick Kentucky with a box truck with broken door latch that fell completely off on my way to the job while stopping to get gas and I was told to crank strap the door to the seat to be able to get home so the door will be able to close shut or wait for an mechanic to be able to come fix it . Hiring Boundless moving & storage to move and store your house hold items are at very high risk of damages or not being able to make the delivery on time as they have promised due to trucks not being kept up to date with qualifying for on road standards & inspections to having holes in the roofs and floors of box trucks which comes w up charge for the over night storage Matt Carlson does not care about how his employees or their safety, customers household items. His only concern is him getting paid for the job and services provided no matter the conditions. read more

Matt & Lisa both worked with me and made moving so much easier. The moving team came out moved everything into storage units at Boundless, which by the way are very clean, climate controlled, security coded entry & have cameras. One week later moved me into new home. So, I have had a great experience with Boundless. Matt or Lisa have always returned my calls same day & the movers are very professional & fast. I still have a storage unit at Boundless and will definitely use them in the future for next move. So yes, I will always recommend Boundless Moving & Storage. read more

I have used a couple of other moving agencies over the years but Matt and Boundless Moving and Storage were by far the best. They worked the entire time and each team member was courteous and respectful. They even ended up being quicker than their estimate. They arrived on time and kept me informed the entire time. We moved our stuff into one of their storage units and the entire place was spotless. How they were able to safely move so quickly to arrange the storage unit so all of my junk would fit was amazing. read more

Boundless Moving & Storage - Storage unit - Movers Near Me - Cleveland, Tennessee

NOT HAPPY AT ALL. I received awful customer service when I called to voice my concerns about our unfinished move. After MANY unreturned calls and unresolved issues, I had to call my husband home from an Army Station 4 hours away to help me finish the move. Lack of communication on the day of the move resulted in missed items left in the home AND a mess of packing supplies left spread about by the movers. The movers themselves were very personable but missed KEY instructions about the move. I thought I was going to be taken care of since I was left to finish the move by myself but ended up with a ton of work to do that I couldn't accomplish by myself. I hired a packing and moving service for a reason and paid a HEFTY price for it but was left hanging high and dry. I would not recommend this company to anyone who is depending on a service to deliver what they say. read more

Matt and his team were amazing! They responded so quickly to my changing circumstances and were able to save the day. CJ and Ely were able to safely get all my boxes and furniture into my house without a ding or a scratch. They were so professional and had such good attitudes. I can not recommend these guys more! read more

Boundless Moving & Storage - My moving truck from California that Boundless Moving unloaded flawlessly. - Movers Near Me - Cleveland, Tennessee

Had an antique barrister bookcase broken by this outfit a year ago. Paid $400 for them to move furnishings from small apartment and storage. Only half of it was done and storage unit left in shanbles. Called this outfit and spoke with them personally a total of 5 times and nothing was rectified. Horrible movers. read more

Will, Alberto, and Brynell we're able to unload our two PODS quicker than estimated. They worked the entire time, and each member of the crew was respectful and courteous. We our very thankful we chose Boundless Moving & Storage for moving labor. read more

We recently used Boundless to move us from NJ to NC. Matt and his crew (Dan) kept us informed at all times as to where they were and when we could expect them to arrive at our new home. They made our big move easy and stress free for us. Very reasonably priced. Everyone was professional and all our belongings arrived safely and NO DAMAGE. I would highly recommend this company for a local or long distance move. read more

Excellent moving experience! And who likes moving?! Fast, strong, responsive, crew. So careful. And BRILLIANT arranging and fitting into storage unit. Cannot say enough ++++++. Upbeat, tireless! Estimate right on target. The owner of the business even came by to check on things! Cody. Denny. David. The crew knew each other well and the day seemed charmed. Thank you, Jamie and Boundless Moving. I'm not a big YELP poster, but YELP is how I found this business, so I wanted to add to the reviews. read more

Boundless moved me recently and I can say nothing but great things about their employees. Jared and his son Steven were pros. Jared's experience, attitude and hustle, made this one of the best moves, of many, that I have made. They moved a townhouse and large storage garage on 2 separate days. Both went off without a hitch. The price for both moves and the contract terms were handled with precision by Matt, the owner. I would recommend Boundless and would certainly use them again. read more

Boundless moving has been a fantastic company to work with. Extremely professional from start to finish! Our quote was exactly what we paid. There were no hidden charges; the men were courteous and careful with all our items, even some heavy fragile antiques. Couldn't ask for more! read more

We have never had movers take better care of our belongings. Mike, Jason, Cody, Corey and William took the time to make sure all of our special items were extra protected, wrapping carefully and delivering slowly and methodically. I loved that they didn't rush and took great care to protect our walls, stairs, and carpets. They were gracious and generally kind people and we loved having them around for the day. We also have a tricky driveway that Mike managed with no problem. Highly recommend. read more

They have great customer service and were able to answer my questions whenever I had them. The price was great and they were easy to work with. They knew exactly how much time would be needed. And they wrapped everything well and you could tell the care they were taking with all of my personal items. read more

Boundless moved me a few years ago. They were kind, courteous and most of their workers were professional. There were some issues but they clearly tried to make things right. I just moved again a few months ago. I called Jamie to schedule again with Boundless to do the move but they were backed up and couldn't get to me in my time frame. I made the HUGE MISTAKE of hiring 'Scenic City Movers'! I should have waited on Jamie Stancil and Boundless Moving! read more

We have moved 4 times in 9 years and kind of know what to expect. We highly recommend Boundless Moving Co. very professional they know what they are doing. They all deserve an excellent review. read more

This group did an outstanding job on our recent move. They were punctual, careful, personable, and very professional. We really appreciated their attention to detail, wrapping our items, and noting any pre-existing considerations before packing. Top notch team. Highly recommended. read more

We recently moved my grandmother and at the recommendation of her new assisted living residence we used Boundless Moving and Storage. Thank Goodness! They stayed in constant communication and were extra helpful while picking up and delivering. I would use them again and I recommend their services 100%! read more

Look no further, friends. These guys are great! End-to-end fantastic customer service. Prompt, professional and they took great care of everything for the move across town. I've used other moving companies in the past and there's really no comparison to what Boundless offers. *AND, their prices are very reasonable. If you want an easy move with a trusted crew, call these guys! read more

We recently used these guys for a move. I've helped many people do the "friends" move and I've done it a time or two myself. After using these guys, I'm never doing it myself again. They were awesome! Professional, friendly and quick (but not sloppy). The crew showed up exactly when they said they would and in no time things were moving along. They took great care of all of our stuff and put everything exactly where I asked. I was shocked (in a good way) at how organized they were. I would recommend them without hesitation! VERY IMPRESSED AND A HUGE TIME SAVER! read more

I used them for a local move and was impressed by them! They showed up on time (early, even) for an early morning move. The two guys were courteous and professional. They moved quickly and got the move done in less time than estimated. No broken items or damaged furniture. I highly recommend! read more

We used Boundless Moving when we moved from Cleveland, TN to Knoxville. We sought estimates from two other companies. Boundless Moving was the only company that gave us a detailed estimate of the cost of the move. The other companies made "estimates" that were open ended and not firm in the price quoted. We packed most of the small stuff ourselves. The movers for Bondless were happy to pack the rest and did a great job packing what we had not finished. They packed the small stuff in boxes they provided and wrapped the big pieces in plastic to keep drawers and doors closed. I am certain that they used many more boxes than they estimated but did not charge any additional for the extra supplies used or the extra labor/time to do the packing. Moving regulations and their insurance prohibited them from moving about ten very large potted plants. We rented a UHaul truck to carry the plants. Men from Boundless Moving loaded the plants on our rented truck and loaded a large number of boxes on the rental truck as well. The movers from Boundless were going to unload the boxes and plants when they came with their trucks the next day. However, friends in Knoxville came early and unloaded the Uhaul truck before they arrived. Both the loading and unloading were complicated by driveways that did not allow their large trucks direct access to our homes. The movers worked around these difficulties efficiently. One piece of furniture was broken in the move. Boundless had it repaired at no cost to us and it is as good as new. We were charged exactly the amount quoted upon completion of the move. As I said earlier, I feel they used more supplies and packed more small stuff in boxes than were quoted in the original estimate. Yet they did not charge extra for either item. We are very happy with this move and recommend them highly. read more

Boundless move us recently and did a wonderful job! The owner did the initial estimate. He was thorough and professional. The staff was right on time and took special care of our belongings. The move went smooth and the final bill was reflective of the estimate given up front. Thanks to the boundless team for making our move smooth! read more

You need to get a quote up front as my final bill was outrageous. I am sure they are fine for small home moves , but my move was " out of their league" as they had to rent trucks and then charged me for 3 weeks worth of " truck rental" while they stored my things in the trucks - was not up front with this. Do to the size of the move they had to " fit me in over several weeks" as they were too busy to do consecutive days - which is where the " storage and truck rental costs accumulated. They lost pictures and a large bird house - I provided them with photos of what they lost - denied covering it as " they needed receipts. All of their staff were friendly - just disappointed in management - would have been cheaper to move across country using another company than across town with Boundless. read more

I couldn't recommend this moving company more highly. We used Boundless Moving & Storage to move from Chattanooga to the Dunlap area a month ago and they were absolutely perfect. They wrapped every little thing with care, worked efficiently, and were pleasant to do business with. I compared several local companies' prices and Boundless was most reasonable, as well as having the most professional manner of all. They took extreme care with antiques, heavy buffet, dining table, crystal, etc. They returned the day after the move to help us right a brand new King sized bed support system (it collapsed), which well may not have been their responsibility, took it to a shop, mended it, and reinstalled. This was one of those very gray areas that they could easily have washed their hands of, but they really cared for our utmost satisfaction and gladly worked on it for us. Unbelievable service. I completely trusted the workers and was impressed by their eagerness to do a great job. They were quick at their work and I just can't believe the whole experience went so smoothly! read more

Of all the times we've moved, we have never received the level of care given to our possessions as Boundless Moving and Storage provided. The Boundless crew was professional in their interactions with us as well as with each other. I highly recommend that you contact them for an estimate when you need anything moved and/or stored. read more

Boundless Moving & Storage Co. is an excellent, and trustworthy moving company. The president and staff are professioal and diligent. They kept to all of their promises and went above and beyond the call of duty. They moved me from NYC to Tennessee. When one of my bureaus broke they replaced it -- brand new at no cost. They offered 3 different types of insurance and explained all of the details concisely. I would definitely recommend Boundless and give them an A++. read more

We recently moved and Boundless was great with our move. The wrapped our furniture with care, were on time and did a great job