Moving to Chattanooga from Miami, needed to store my car at the last minute, while I fly back to Miami and pick up another car & moving truck. I could not find a storage facility at the last minute (everything closes at 6PM in Chattanooga.) Somehow I made it to Public Storage at on Cromwell, at 5:56, and that's when we met our angel, APRIL! Now April doesn't get paid for OT, but nonetheless she heard that we, my wife & I were flying out at 6AM the next morning and needed to store my car that night, April was kind enough & stayed past 6PM to help us. she set us up with a unit, and now my car sits cozy & SAFE thanks to April!!. I seriously don't know what we would have done without her, every storage place we called was adamant about closing at 6PM and we had no where to leave my car until we got back!? April's customer service skills is what separates the real businesses, the BIG DOGS of storage companies if you will, from the mom & pops that only care during business hours. Thank you April, my wife & I and grateful for everything you did!! Lou & Nanie read more

Tabby's customer service is OUTSTANDING!! she was very helpful, very welcoming, knowledgeable and went above and beyond to resolve my issues with my unit read more

Great customer services and caring staff. I was in there one night last month and a customer found a dog they provided water for the dog and was trying to locate his owner. This is what great customer service is. On top of that they are very patient. If one need to rent a storage unit go over to the Public storage off of Jersey Pike you won't be disappointed. Ask for John. read more

I would recommend this property for your storage needs. John was really great. Calling once reservation was made and had suggestions that helped. Also on our move in date, he came by the unit to make sure we were good. He noticed we had our young granddaughter with us and came back with a bag of goodies for her; too sweet!! His professionalism and thoughtfulness is commended!! (BTW, this property is easy accessible and convenient.) read more

So far, so good. We got a unit within hours of completing the online agreement. Property is clean and easily accessible.

Needed a storage, and they were readily available and easy on line process, used apps to enter the gate, and lock was waiting in the unit when we arrived read more

This location isn't situated to serve downtown crowd clients, needing mostly climate controlled units. So what jazzed me almost as much as the delightfully efficient and helpful ladies that served me well, were the unit & space varieties, prices and promotion. The remarkable manager, Barbara, and Lady Stacey made my storage experience refreshing and a joy. They have hugs coming (again)! read more

I was a little annoyed that my monthly rate was increased just 5 months after move-in. However, I figured that was typical. What is completely unacceptable is what I found once moving my furniture out. My unit was INFESTED with stink bugs. My furniture was covered in water spots. My artwork damaged from moisture and glasswear moldy. I told the property manager working that day about it and he just told me that's what I have insurance for. I should have just stored the stuff outside. read more

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We rented a 10x20 unit with Charles today. He's the bomb. Such a friendly guy and made the entire experience awesome. If I were his boss, I would give him a big ol' friendliness gold star bonus. read more

So came into this location after having a horrible experience at one off of Polymer Drive yesterday. Scott couldn't have made the process any easier! Definitely recommend this location and will always rent from them from now on! read more

This is a terrific storage facility! It all started with Christa who is the onsite manager - she was very friendly & helpful in getting my unit setup. The location is very accessible right off Highway 153. The property and units are clean, and easy to get in and out. I have rented two units there and would highly recommend this place!! read more

Hi,I just left the storage unit and am so pleased with the outstanding service.April was so helpful and knowledgeable, a true asset to the company, from her welcoming smile, energy and terrific personality.I hope to see her again sometime.Made a simple trip to storage unit so pleasant. Am happy : ) read more

Clean and safe. Krista, the property manager, was very helpful and knowledgeable.