Best climate control/non-climate control storage facility in the greater Chattanooga area!read more

Beware!! Water damage and mold destroyed my belongings!! I…read morestored my belongings here for years while I traveled When I moved back and went to move them, most of my belongings had been destroyed with water damage and mold. There was standing water in several hallways running under the unit doors. I lost family heirlooms, furniture, electronics, art, books, photos, childhood memories, pretty much everything I owned. When I talked to the manager on duty she pretty much just said there was nothing she could do, no apologies, she could have cared less. She said that I should file a claim with the insurance they had me purchase when I rented that unit which was a dead end. Thousands of dollars to just throw it all away and have to start all over.

Tremendous storage facility, and the service was 10/10! I showed up late on a Saturday with a…read moretruck full of stuff and discovered I missed office hours. After a moment of low-key panic I called the number and spoke to two wonderful representatives who patiently and warmly told me how to get in with my code. They made my day! The facility itself is clean and modern. Highly recommend.

My son was lastminute with getting a storage for the end of the school year. I searched online…read moresmall storages, and this one popped up. I love that the value of the storage was within his budget for the last minute. The quality is great because he had a small unit on the ground that he could back up to with a gated facility.

This was a wonderful storage experience! The facility is clean with easy use and access; it was…read morereasonably priced and the customer service was exceptional. I needed a unit short-term before a move to start a career in a new state and I was a bit apprehensive. The gentleman who assisted me was courteous, helpful, informative and ease my fears. I will definitely recommend you anytime!!! Thank you, Mary E

Went in today to help a special someone get caught up on their storage unit. Let the kind gentleman…read morein the office know of the circumstances that had lead to the situation at hand. He was more then helpful, went out of his way and knocked off a fee to help me.The staff here seems very courteous and would offer to even help. I personally would like to thank everyone there at this particular location. I'd gladly send people your way with any storage needs!

Carrie is awesome!!! if you ever have any issues that might arise when dealing with your storage…read moreunits, she will help in any way possible for sure! she is very helpful and easy to work with. this is my second time parking my rv at free up storage. I won't go anywhere else. the prices are very reasonable and the one thing I like the most about that is they don't up the price on you every month like all the others do!! I love that!! they are super sweet here and I would send anyone I know that needs parking or storage to rent here without a doubt!

My Rent started out at $113 a month and that was not a special or first month special. That was the…read morenormal price. They started going up on my rent every three months. It got as high as $342.60 within 2 years. I called corporate and they did reduce it down to $239. Three months later it started going up again and went to $288. called corporate again and they brought it back down to $265. Three months later it went up to $288. I got a notice that it was going up to $325 so I got my stuff out and would never recommend anyone doing business with them. I have rented storage space other places and they would not go up on rent. The one time another facility did go up on my rent after 2 years it was only a $15 increase. Stay away from this company. they are crooks.

Shadda was kind and helpful,best of the best,I wish everyone had her personality and kindness 10…read morestars very professional.

Excellent facility that will remove any doubt you have!! This new storage facility gave me the…read morepeace of mind I needed for our items while we build our new home. Great value for the money! Easy to work with. Highly recommend!!

Amazing customer service, clean facility, good prices, happy customer. Staff is very friendly and…read morevery accommodating to any questions or needs I have had.

Moved into a unit in July... Only to be informed four months later that my storage unit rent is…read morebeing increased by $110 or a 45% increase... they did manage to settle on a $60 increase or a 25% increase... Management is pretty good but be aware they are going to try and gouge you with a hardy rental increase and soon... LOL

We had a great experience. They were only about 20 minutes late, but they called ahead to warn us…read more One of the guys had partied the night before and was sleeping in the truck for 15 minutes, but they were very forthright. Nothing was broken! They all had great personalities. We welcomed them into our restrooms multiple times because they were like family towards the end!

We made the mistake by hiring this company earlier this year. The WORST experience we've ever had!…read moreOver $2k of damage to our items and they will NOT honor our damage claim and have lied to us about it. They broke one entire box (of about 12-15 boxes) of our carefully packed pottery. They said that if they had packed it, they pottery would not have broken?!?! See pictures. DO NOT BE TAKEN IN BY THEM!!!