Zach and his team were absolutely amazing with our relocation move. All the guys were super…read morefriendly, quick, and very helpful with everything. I highly recommend them!!

Outstanding moving company! I was given a price range, $800-$1200, which is not easy in a move,…read moreand our ending bill was $850. They came with 4 strong workers, who worked non stop and handled our items with great care. They even put our beds together for us. We were very pleased and grateful for this wonderful company.

Very polite, considerate and on the ball team. From the first time I called them to the packing,…read moreloading and delivery of our household goods we were pleased and impressed. This job required three 26' trucks and team of six. Highly recommend this company in the Chattanooga area.

COOKEVILLE/ CROSSVILLE is where they came from; this was not a crew from Chattanooga…read more I have never left a negative review due to believing ppl generally do the best they can & we all have bad days; however this is a warning if you care at all about your things. When I called for my estimate I repeated several times how heavy my things are; even mentioned that everyone who has ever moved me says it's the heaviest they've ever moved. So when my 2 men show up my size my heart sank, but I thought some of the strongest men I've known weren't very big; however these guys were also very young & clearly inexperienced. I decided I would just have to help & maybe this will prevent mishaps. For the 2 largest items I suggest they take out the drawers to decrease the weight; they told me they didn't need to; I mentioned everyone else has taken the drawers out; he said they didn't need to. They barely got the dresser out (wall is pictured) drawers are easily close to half the weight of this dresser. Eventually they became concerned about the weight of my buffet & called 2 more men changing my rate from $165 to $265, but ok if that's what we need to get there. Again I suggest removing the drawers on the buffets; but nope they know what they're doing. In the end a 6 foot Christmas Nutcracker was broken (no pics because they offered to dump it) my antique vanity, I'll say came apart because they told me how I can glue it back (smh) & broke the slab of TN marble that went on the vanity (pictured). While making the damage report they kept asking for the make & date..clearly no knowledge of how valuable antiques are & why they are valuable (impossible to replace) but according to them they're going to find me another piece of TN marble & the pulled apart bottom half was on me to repair (smh). In the end my buffet did not make up to my new place and they're solution to this was delivering it to anyone I could find OR they will SALE it for me and give me the $. Imagine something dear to you just pretty much being taken away, but what could I do. The buffet is what I used for my largest TV so I ask if we can get 1 of the tables we'd already put in my storage unit to set the TV on & they said yes. I didn't go to my storage unit to watch what they were doing, but when I went to put something in there later I see they have now put a very heavy chair partially on the only part of this antique vanity they haven't broken (top half) and the leg of this chair is running through my box spring (pics). I put the heavy chair in the storage unit myself due to wanting to make sure it didn't damage other items & damn if they didn't do it after all. So in the end I have all these damaged items & the bed they kept saying they we're going to put together for me to sleep on did not get put together; maybe this was due to my time running out, but overhearing the team lead telling them to slow down & quit being so fast made me think I was good on time. I was told I'd be compensated for the damage & the price over all was reduced a little. The guys were super nice until everything really went left; I'm not angry at them personally; in fact they would have to admit I was a very good sport saying repeatedly "I don't love anything that can't love me back". This crew were just clearly not the 4 men & a truck for this job.

I have nothing but good things to say about U-pack. We've used them twice from Southern California…read moreto the Chattanooga area. In every case, the people on both ends were professional, friendly and timely. Their website was a great start -- they don't MAKE you call for quotes -- they're happy to do so by email. After doing that initially I did call (actually a few times) and always got friendly, no pressure recommendations and options. There was no nickle-and-diming nor hidden fees, and everything was delivered on time as agreed. Our contents were fine -- routine shipping, no signs of problems -- and we were entirely satisified both times. I recommend U-pack highly and would suggest they be your first call if you're looking for this type of move. A final point -- they have several move-self options that give you a range of costs, making it easy to accommodate a budget.

If you're planning a cost effective, efficient way to move, U-Pack is an excellent choice. They…read moredelivered truck, picked it up, delivered 800 miles and picked up empty truck exactly when they said they would. The folks I dealt with were profession, polite and accommodating in every way.

I would give them a million stars if I could! Josiah, Jesse, Michael, and Evan are a move day dream…read moreteam. Candidly, I've never had a positive experience with other moving companies I've used in the past, and I was a basket case of stress in the weeks leading up to move day. This crew was phenomenal and made the whole experience easy and FUN. They were super efficient yet took so much care in protecting all my belongings, I felt like a genuinely valued customer. They were clearly experienced pros and they were so personable! The whole process from beginning to end was next level: I'm a bit neurotic, and Clint from the booking team included every single detail I wanted in the notes and made sure my move was set up for success. Anthony on their customer support team was super proactive about keeping me updated, and Anna is a truck driver HERO. The mountains around Chattanooga are a fiasco.... Trucks get stuck and tip over on a regular basis but she navigated the mountain like a BOSS. And the platform..... Getting my own dashboard with all my important move day information in ONE PLACE is literally revolutionary - Who knew moving companies are evolving with technological advancements?! It was so great and timesaving to not have to search through emails to find info. I particularly enjoyed "meeting my team" ahead of time and getting to review + tip afterwards via my customer dash. Very clever concept and whoever developed the platform is a straight up genius. Love seeing a moving company care about their customers so much they work to revolutionize an industry that is not traditionally known for providing a great customer experience. I loved the whole process. I can't thank this team enough - You have definitely made me a lifelong Bellhop fan!

Extremely disappointed with my experience using Bellhop in Atlanta…read more My move on May 31, 2025 was quoted at $837. But after the job, I was blindsided with a final bill nearly double that -- over $1,800 -- without any real-time communication or approval from me during the move. There was no transparency. I was never informed as the charges climbed. On top of that, the movers showed up completely unprepared, with nothing but a single Allen wrench and no tools or proper equipment. I had to hire outside help just to finish the job. Their disorganization directly caused the delay, not me. Several of my belongings were damaged during the move, including irreplaceable furniture. I submitted a claim and was promised a $449 settlement. But instead of issuing a refund, Bellhop applied it as a credit toward the inflated bill -- and only if I agreed to lift my credit card dispute. That's not a resolution -- that's coercion. I offered in good faith to pay the original quoted amount, which I believe was generous considering I had to finish the move myself and cover the damages. Bellhop refused to compromise or take accountability. If you're looking for a company that values professionalism, preparation, and fairness -- I strongly recommend you look elsewhere. My experience was stressful, expensive, and completely mishandled from start to finish.

They were three hours late showing up. It took three people 6 1/2 hours to load a two bedroom…read moreapartment. Then they told me it was gonna be way more money because it was taking much longer than anticipated. They refuse to unload the truck if I did not agree to pay more. Only one guy was working the whole time. One guy was complaining and asking us for snacks and the other guy would sit in his truck saying he was hot and was going to have a stroke. They were literally moving things from an air-conditioned apartment with an elevator outside. They later had another guy show up once we got to the destination, and he worked really hard as well, but the other two continued to slack and blamed me for their slowness, even though everything was packed in bins and was made super easy for them. I spoke with the manager and was gaslighted, and they refuse to leave my home until I paid the extra money. I felt very intimidated and I am overall extremely displeased with this company. The workers that did work were tipped accordingly.

Avoid. Improperly loaded and caused antique table to be destroyed. Surprise charges like higher…read morehourly weekend rate (?!).

I have used this company 4 different times and they are fantastic! They are always punctual and…read morecourteous. And above all, my furniture is respected and nothing broken.! I would not use anyone else! Edie (receptionist is wonderful) and movers: Kyle C., Tim F., Chase W., Dakato C., and Caleb S. were great!!!

Mel and Ricky were polite and efficient. we were very comfortable with their handling of our…read moreproperty. We will request them next time!!

I've used these guys two times, and both moves went great. Very friendly and careful with my…read morethings. The price was fair as well. I hope I don't need or want to move again for awhile, but I will call them back if I do.

The Motivated Movers team moved us yesterday from our Ooltewah location to Cleveland, TN. Both…read moreresidents were just under 3,000 square ft. We also had a steep driveway for our move out. Our 3 man crew showed up on time as scheduled. The were very professional, and experienced. Knew what they were doing and carefully wrapped our stuff well to protect it . We had 6 rooms and a garage with plenty of stuff. They worked hard and fast. It's worth noting that they had to carry all our furniture and boxes down the driveway to get it in the truck. The rate for the 3man team was $165/hr plus $165 travel fee for the 30 minute trip from Ooltewah to Cleveland. Everything went great and it took 4 1/2 hrs all in. I would recommend this company!