The worst shopping experience ever! I was there today to buy kitchenwares, and my 7 yo tagged along. Being a curious one, he likes to touch stuff, and from the moment he walks in I can sense constant staring from an employee.
Repeatedly, she tells my son to stop touching, and I was fine with it, but when I went to the counter to pay, she accuses my son of putting stuff in his pocket. So, I ask "did you see him take anything?" and she goes, "no, but I think he was touching stuff and they are not there." I really did not want to use any obscene words in front of my son, so I ask him, and out of frustration, he shows me his empty pockets. And the employee goes, "oh." "Oh?!?!?!" Are you fkn kidding me???? No apologies, no let me explain myself. This is how they treat their customers??? By humiliating and falsely accusing a 7 yo and his mother???
Again, not wanting to cause a scene, I continue pay, and they begin to bag my stuff. While bagging, they are having a tough time putting the items (approx $600) in one bag. And, I suggest putting the items in two bags as they clearly won't fit and too heavy for one bag. This is when that same employee, Olivia, interrupts and tells the other employee, "did she pay for the extra bag?" I really wanted to throw something at her to shut her up, but remained calm, and told them I will PAY for the bag. Seriously, after purchasing $600 worth of merchandise, you are going to charge the customer for the bag, because they don't fit in one???????
Some friendly advices:
If your store is not kids-friendly, put up a sign.
If you can't stand people, don't work in retail.
If you think you are a detective, quit and join the police.
If you hate your job, no one told you to show up.
If you can't find normal employees, don't open a store. read more