What a wonderful place to shop! Lettie was so helpful and knowlegable. I tried on MANY boots before…read moreI found the ones that fit perfectly, and the prices were reasonable. I never felt rushed or like the length of time I was there was too much. The boot color I wanted was not in stock, and like magic UPS delivered them while I was sitting there! Lettie said "your boots are here!" I cannot recommend this place enough. SO nice to shop in a mom and pop business instead of other, larger competitors. I will definitely return.

I'm in from out of town looking for a hat for work. I only had two really guidelines and that was…read moreit had to be a cattleman's crease and something I could beat the heck out of because in law enforcement we sometimes get our hats knocked off our heads. Walked in and was a bit overwhelmed with the amount of hats on the wall and thought I was about to get roped into trying on a million different hats. I wish I had asked for her name but the nice lady working today was super friendly and enthusiastic. She immediately had an idea for me to try and I instantly loved it! I also appreciate she didn't try to put me in a crazy expensive hat. I was willing to spend more than I did but she found a great looking budget friendly hat that fitted all of my needs. 10/10 will come back for future western wear or even shop online if they have that option.

Amazing experience with our consultant Josh. He was so kind and professional. There was no pressure…read moreto buy anything. He helped my fiancé find a suit. Would come back again! 10/10 customer service from Josh.

Absolute trash business practice. Son rented a suit, when we researched online since it was a…read moreSunday It said it was closed, so we waited until the next day and was charged a late fee. They need to update their business hours on Apple Maps to correctly reflect their operating hours as mentioned by previous reviewers. Seems like a sneaky way to up charge as this guy on the phone said majority of students for prom was charged the same late fee so in my opinion, pretty sleazy way to up charge for late fees.

I came here after an exhaustive search at Nordstroms and a horrendous experience at Macys for a…read moredecent suit. Robert was the most compassionate, patient and most well versed person in suits. The minute that I walked in, he immediately walked over and assisted me with selecting the right suit and pair of shoes. He listened to all of my requirements and was able to narrow down the best suit for my needs in just a few seconds. Their onsite tailor came out and took all my measurements and even had my suit ready before the week was over! I have a slightly overweight and stocky upper body type -- their tailor worked his magic and made all the right adjustments to my suit to ensure a comfortable and relaxing fit. If you're looking for a cheap one-time suit, this place isn't for you. Their clothes are all imported and are therefore much pricier than department store clothes, though you're paying for the quality and precision craftsmanship. I would rather invest in this amazing line of clothes than keep buying overpriced luxury brand clothing from department stores that lose their color after one wash and fit awkwardly. I highly recommend this clothing store to anyone looking to enhance their wardrobe and stick out amongst the crowd.

We picked this place to buy my fiancé suit and Robert's service was Excellent, from our very first…read morevisit to ordering the suit and trying on along with measurements!!! He was a class act. When we went to try on and pick up..it wasn't Robert. This man was so rude...he spoke extremely rude to me and was not a pleasure. He might even be the owner. We invested in what to us is an expensive suit $800 and would expect better service during try on and pick up to make sure we were happy. It was the complete opposite!!! We had already paid for the suit. I was very upset with this service and thats why I am here. I wish we would've just come back when Robert was working!!! I will never give this owner my business again or refer my family or friends here.

I loved this place when it opened. I shop regularly, it's really nice to try stuff on when I was…read morelimited to only online shopping for so long. But wow this store has been on a steady decline the last 8 months. The staff member with the blue hair is so unfriendly, I have interacted with her on at least 4 shopping occasions and all have been unpleasant. She's not friendly, makes rude facial expressions to her coworkers when working with customers and thinks nobody notices. She has never greeted me. The really friendly customer service staff have never lasted here, but all the unpleasant ones remain which is usually a good indicator that management is lacking. Now when I go to the store I just keep to myself, I'm too nervous to ask for additional sizes due to so many unpleasant experiences. It's not just the girl with the blue hair, but she does seem like the worst. Too bad, it's a beautiful store styled well and in a great plaza.

Great store! The associate, Amanda, is awesome. She always knows what styles, colors, and sizes…read morewill work best for me---and she's honest! I just wish the store was a bit closer to me, being as I am in Ventura.

I had such an amazing experience at this Nordstrom location. I ordered a beautiful pair of St…read more John's pants online, but unfortunately they were too big. I came into the store hoping they could order me a smaller size, but it wasn't available. Sharen stepped in to help and brought out the seamstress, Zohreh, and I'm so glad she did. These were expensive pants (around $1k), so I really wanted them to fit perfectly. I really did not want to return them. Zohreh was incredibly knowledgeable, patient, and such a pleasure to be around. I mentioned I had a special event coming up, and she reassured me she could have the alterations done in time. I've been to several other Nordstrom locations before, but this one was by far the most pleasant experience I've had. Everyone was so warm, helpful, and accommodating, and the whole experience was just wonderful. I'm so glad I didn't have to return the pants. Really grateful for the amazing customer service from both Sharen and Zohreh.

They have a very nice selection of quality, designer clothes/jewelry/perfume and cosmetics. They…read morealways treat customers with great service.

I came in looking for a pair of slip on shoes because I recently had surgery making it difficult to…read morebend. McKenna was so sweet. She went above and beyond to help me as I'm not super mobile. She even helped me scotch-guard my new shoes in store so that I would not have to do extra work at home. I greatly appreciated her care and excellent service.

This review is for Jackson he is an absolute JOY! Made my experience here trying on shoes iconic…read moreall while giving me helpful advice about what shoe size to go with. I hope get gets the praise and recognition he deserves for really going above and beyond!!

My first time at this mall and it blew me away with how spacious it was…read more I love the entire structure of the mall. From decor to detail of the entire space. They had handful of stores I usually shop at.

The Oaks is a really nice shopping center; lots of stores to check out. However, my review is for…read moreToy Depot. (I tried looking for the direct listing here, but couldn't find it.) Toy Depot is filled with all kinds of toys, which is great. But, the employee working there wasn't very nice. After picking out a product I wanted to purchase, I couldn't locate where the checkout stand was and realized once I did, some guy was sitting there asleep! I had to make some noise for him to wake up so he could ring me up. What the heck?! I get the place was empty, but sleeping on the job??? To make matters worse, his attitude towards me was unacceptable. Seems like he was grumpy from me waking him up from his power nap. I gave this place 2-stars instead of 1-star because I found what I wanted there.

I don't even know where to start.......Zara employees who were specifically scheduled today were…read moreall amazing! There was an active shooter at the mall today, I ran towards Zara where my fiancé was shopping. Literally scared for my life with other shoppers. Zara employees handled the situation so well! They closed all 3 entrances from the mall to keep us all safe. We were all immediately escorted to the back of the store; where they kept us all calm and safe throughout the horrific moment....even offered us water. They honestly deserve a medal or a raise! God bless them. Thank you so much for always being friendly and very attentive...definitely my favorite location.

I was there today. I did not buy anything because there was only one person at the register. They…read morenever look up or seem to care if anyone is waiting. No one in the store approaches you for anything. The criteria for being hired here must be rude with no personality. I may buy online. But, not sure if it's even worth it. I'd have to come back to this awful store.

We left the other Ross locations as I was looking for a light weight jacket and some towels. My…read morewife found some more kitchen items and a few clothing pieces. I found the jacket and also the towels as well as a manicure set. My wife picked up a dish strainer and a few other items. Great values and terrific customer service.

I go to Ross a lot. Today I was in thousand oaks and I decided to give this one a visit…read more First off, I was impressed with their parking. Very spacious. Walking in, the first thing I noticed is at the store was very bright and everything seemed to be pretty organized and items are easy to find. Their fitting room in the back was closed. They directed me to the front of the store where there are two self-serve fitting rooms. You are allowed to try on five items at a time. I don't think the employees check these very often as both had a bunch of hangers all over the floor and on the bench. Where they're lacking is their customer service. I had interactions with three different employees, none of which had name tags. One of them had a lanyard with no tag. The other two had nothing. Only reason I knew they worked there was because They were talking to each other next to the cash register. Anyyyywaaaays, I wanted to know if they had a specific product . The first two employees I spoke to had no idea what I was talking about and just looked at me with what I can only describe as a blank stare. They were young so I gave them a pass. The third woman that I spoke with gave me no eye contact whatsoever. She was actually pretty rude to be honest. The only time she looked at me was when I got her attention... As I was asking her a question she immediately looked back down, continuing to put hangers on clothes. It's so rude. I was pretty offended actually .Especially because she was an older woman. I was eventually able to find what I needed. I found some pretty good bargains in the clearance section and overall it was an okay experience today at the thousand oaks Ross.

Karim just helped me to find quality suits that fit me. As a tall individual, this can be a…read moredifficult task and Karim was able to size me in an instant by eye. He knew the inventory well and went above and beyond to help my fiancée and I select options that suited our taste. I am hoping the tailoring takes less than the week we were quoted as I am so excited to try them on and wear one to work. Thank you so much Karim and 3 Day Suit Broker team! God bless you

I took my son in for a new suit. He wears a bigger size so I was not sure he could be fitted…read moreproperly,but they do have larger sizes. Our salesperson was new there but he was really great. He took time and we walked out with a complete new outfit including shoes, shirt, belt and tie. Pricing was excellent and they have a huge selection. Awesome place to shop for a suit. Note the hors though they are only open 4 days a week.