I walked in thinking I knew what shoe I wanted buy, and I envisioned whoever helped me would have…read moreme try on my preferred pair of shoes, make sure I liked them, and I'd make my purchase. The associate who helped me, Sarah, instead engaged me with curiosity, patiently listened to my experience with previous shoes, conducted a foot scan, and used her analysis of it all to expertly select top matches for me. I was treated like a fellow running friend of Sarah's, and I was matched with a pair of the Saucony Triumph 24 at a competitive price at my local Fleet Feet Agoura. Aside from my new kicks, I get to continue the relationship and opportunity to learn and grow as a runner through the weekly Wednesday Night Group runs that Fleet Feet Agoura hosts. I already debuted my Triumphs on the fast 5 mile course through the neighborhood! Thank you so much to Sarah and to Fleet Feet Agoura!

The people that work here are so incredibly sweet. I called. They told me they had some options for…read morechildren's sneakers so we came in. Right away, they found a color that they didn't have on display and grabbed it in his size. He ended up wanting to go to a different store for more color options and they had no problem with that. I love stores that aren't rude. They were so sweet and accommodating and friendly

Amazing store! Great customer service. Even stayed late to help us exchange some shoes! First time…read morehere and these girls were so sweet, wish we lived closer so we could be returning customers.

Back in my day…read more... When I was a kid... When I needed new shoes... I used to LOVE going to Payless ShoeSource where I'd get my new kicks right before the school year started. Brands like Airwalk, L.A. Gear, Rugged Outback... Yeah, I was the coolest kid in school back in the 90's... Ha! Sadly, like most of the iconic businesses from my youth, Payless ShoeSource filed for bankruptcy and the famous footwear brand went under. Besides the cool shoes that I could pick out on my own... What I loved most about Payless... (Or should I say what my mom or dad who were paying loved most)... Was.... The infamous B.O.G.O offer: Yeah!!! The Buy One, Get One for 50% off deal!!! Aww yes, the good 'ol' days! --------------------- Fast forward 30 years... And now, I am a parent, a Dad who now has the honor to buy shoes for my own, three beautiful daughters as they gear up for the school year. But sadly there's no Payless ShoeSource to be found. ------------------- Enter the DSW Designer Shoe Warehouse!!! Yeah, things have changed a lot since the 90's. Now, instead of shopping at a small-box shoe store with maybe 6 aisles of footwear... We enter the Big-Box shoe warehouse with aisles and aisles of every style of shoe you can think of. But if you're looking for those cool "skater" Airwalks or those Rugged Outback work boots like I used to rock in the 90's pretending I was in Timbaland's crew... You ain't gonna find 'em. Like I said, things have changed! Instead of shopping off-brand shoe brands that back in my day were able to hold their own on the playground... My kids are getting name-brand shoes that I just pray stay clean enough to last them the entirety of the school year. And let's not start on the comparison of prices then vs now. The Nikes you want are how much?? You are 5 and going into Kindergarten girl! But hey, that's life! #GirlDad In all seriousness, DSW is THE place to get all the latest and greatest footwear brands all in one place. And for the WHOLE family too! Brands like: Nike, Adidas, Brooks, Converse, UGG, Crocs, Skechers, Birkenstock, Cole Haan, Dr. Martin's, Puma, Reebok & Van's.... Just to name a few. But remember it's DSW and the "D" stands for Designer, so don't forget to check out their offer on Luxury Designer Brands like: Burberry & Balenciaga Yep! You heard me right! (More than likely, these high end designer brands will have to be purchased from DSW.Com). Besides getting new kicks for you, the wifey and your S.U.V full of kids... DSW offers all of the accessories you may need to compliment your new sneaks. Socks, shoe cleaner, belts, hats, bags $ & accessories.... Yes, a look from head to toe minus the clothes.... There's a Nordstrom Rack next door, you're welcome! ------------ Side Note: Brands from my youth that have previously gone under are making a comeback! Like... Toys R Us is coming back!!! Maybe, just maybe Payless ShoeSource will rise once again and I can go get me some Airwalks, ha! But until then.... DSW is where I'm comin' when my kids need new shoes!

I found this shop by happenstance. Now I will not buy shoes anyplace else. The styles are cutting…read moreedge and the shoes are designed for complete comfort and support. I had a triple fracture. I transitioned to shoes a few years ago and it was their shoes that saved me. Now I just go for high style and the way the shoes are made. Every pair is comfortable. I bought a pair of black leather boots. They are fabulous and look like new after 2 years! I take good care of them too. You will fall in love if you love shoes. The man that runs the store is someone I like to wave to even passing by. He is really knowledgeable as well. He will go out of his way for you. The shoes are hot! What can I say!

It brings me no pleasure in posting this review but many older people shop there and I want to warn…read morethem never to prepay for shoes that need to be ordered. They have very few sizes in stock and then suggest they order your size. They take your money and when the shoes don't arrive after many weeks they will not return your money. My friend has been waiting for three credits for 3 months!! I know I will never shop there again.

Kailee is incredible. I walked into road runner sports with a very specific use case. I explained…read morethe situation and she made 1 main recommendations and then 2 others just in case the first didn't work out. I had my heart partially set on a pair of brooks, and out of the kindness of her heart, even though she knew it wouldn't work out for me, she still brought them out for me to try. let me tell you, I wont doubt her again. Every reason she gave on why each pair would be good or bad came true right before my eyes the second I tried each of them on. I can tell that she puts passion and effort into the things she does and I really appreciated the genuine feedback and opinions she shared with me. Kailee is an incredible asset to Road Runner Sports and it was truly a blessing to have crossed paths with her. If you need some new shoes, walk in and ask for Kailee. I can guarantee you will be in good hands!

1 star or minus if we could…read more We had a really disappointing experience at Road Runner Sports. We were accused of taking a pair of sunglasses that we did not take. The situation was eventually cleared up and it was confirmed that we had not taken them, but no apology was ever given. After being treated that way, we no longer felt comfortable returning and requested a refund for our membership. We were told over the phone that we would receive a full refund, but we were ultimately only given a prorated amount. The way the situation was handled left a very bad impression. We do not recommend this location and will not be returning.

They remodeled and it's much brother and cheerful in here. Staff is always friendly, greeting us as…read moresoon as we enter. Selection is great for non-sneakerheads. Prices seem comparable to other places. They often run a buy one get one half off, but read restrictions, so you don't get caught off guard at checkout. Plenty of parking.

My fiancé and I visited the Famous Footwear location in Moorpark CA last night expecting a normal,…read morepleasant shopping experience, but left feeling completely shaken. While trying on a pair of boots, I briefly sat on a ladder that had been left out on the sales floor. Within seconds, an employee named Alexis (brown Nike sweater) rushed over and, in an aggressive tone, demanded that I "get off the ladder right now." I immediately acknowledged her and began complying, but I needed a moment to put my shoe back on. Despite this, she continued repeating, in a raised and hostile voice, that I needed to get off "right now," not allowing me even a second to finish putting my shoe on. I asked why I was being spoken to that way while actively complying, but the tone never changed. At one point, she stated she was "not going to get in trouble for this." Once I stood up, she forcefully pushed the ladder toward the back of the store in a visibly frustrated manner, murmuring curse words under her breath and even running into an aisle. This entire interaction happened in front of other customers, including a family. I asked for her name and to speak with a manager, but was told no manager was present and to go to the cashier. By the time I got to the front, I was visibly shaking and trying to hold back tears because I couldn't believe how I had just been spoken to. The cashier (glasses lady) initially seemed somewhat understanding and told me I could contact the store manager (Humberto) the next day. However, when my fiancé went back in to ask for a customer service number to file a formal complaint, her demeanor completely changed. She became dismissive, said "there are two sides to the story," and refused to provide any additional help or explanation. At that point, it felt like we were being treated as if we were lying or had done something wrong. I fully understand safety concerns and would have had absolutely no issue moving if I had been approached in a calm and respectful way. A simple, "Hey, I'm sorry, we can't have customers sit on the ladder, but you're welcome to use the seating area," would have resolved this immediately. Instead, the situation was handled with hostility from the start and escalated unnecessarily, leaving me so upset that I left the store in tears. This kind of behavior is not acceptable, and no customer should be treated this way over something so minor.

I was very happy with all the services and support i got from Harry last week!…read more Thank you so much! Got my soles fixed on my boots but also great advise on my new leather coat and how to protect the fur on it! my friend recommended to come here and she was very happy with her experience as well! i found my shoe repair and leather expert in town! will be back!

I took a minor repair on a LV Damier Ebene to them and you can see in photos the crooked botched…read moresew job and it also had glue. $215 cash I figured it's old men & I have no recourse. Ripoff not for designer stuf

Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

Disappointing experience. I sent photos of all the shoes beforehand and clearly discussed pricing…read morewith them before making the trip. Sneakers was used and in great condition. They told me they not gonna be lower than $200 so I went in based on that conversation. Once I got there, they offered only $160. I understand a resale business needs to inspect shoes in person and make a profit, and I wasn't expecting them to pay retail or private-sale prices. But the condition was already shown in the photos, and cutting the offer another 20% after getting me into the store felt like a waste of my time. If $160 was realistically their range, I would have appreciated knowing that before making the trip. Just sharing my experience so other people selling shoes know that the price discussed through messages may change significantly once you arrive.

This Nordstrom Rack is off West Hillcrest Drive Thousand…read moreOaks, CA This evening I needed to find a particular shirt or long sleeves, I never been to this Nordstrom rack at this location. Upon entering I noticed how super clean it was & so were their restrooms, it's highly organized & attention to details. The atmosphere here was super friendly, warm, cozy, very welcoming and inviting. Their price point are spot on for their Quality of great finds! I was blown away how much clothing, accessories, makeup, purses, kids, beauty products, everyday essentials, suitcases, shoes. They have tons of clothing on clearances & brand names clothing. They have 2 stories here: 1st floor all women's clothing, accessories, bath items, makeup & accessories, jewelry. 2nd Floor is all the Men's wear, shoes for kids, Men & Women, kids clothing, suitcases. I was struggling to find what I needed I ran into this beautiful young lady name Whitney. Whitney saw I was having trouble and came over to ask me if I was find everything already? I told her my ordeal, she so thoughtful she quickly helped me, trying to see if there was the color I wanted "Golden" we were able to find some bless her heart. She had to go back to the fitting room area. So glad she was able to help me, I was beyond thrilled what I got thanks to her! Whitney was super polite, kind, caring, thoughtful, super genuine, friendly, very down to earth. Whitney has this super positive upbeat energy about herself that truly Radiates! Whitney is your Rarest of all Diamonds Her shine will never fade! Please treasure her greatly!! As I made way to the cashier I also saw more beauty supplies and accessories! At checkout Rocio C. Greeted me with a warm welcome, she is so sweet! she asked if I found everything, told her yes!! It's was a breeze of a great transaction. I would love to Especially Thank Whitney for a Fantastic & Fabulous & Memorable Visit! I would also like to Thank Rocio C for Wonderful & Great Visit! I would like to Thank Nordstrom Rack for a Great & Wonderful & Positive Experience here! I'll definitely come back again! I'll tell all my family & friends to visit! Please be Kind & Courteous to these hard workers!

I recently spent about $600 at Nordstrom Rack in Thousand Oaks purchasing clothes for my son…read more Unfortunately, some of the items--specifically a pair of shorts and pants--did not fit him properly, as they bunched awkwardly in the middle. When I returned to the store to process a return, the experience was disappointing. The associate inspected the pants, smelled them, and stated they had been washed, then refused the return. This was both uncomfortable and frustrating, especially since the items were simply tried on for fit at home and not worn. I understand that stores have policies in place, but the handling of this situation felt unnecessarily dismissive. A more professional and customer-focused approach would have gone a long way. Most customers won't take the time to leave a review--they'll simply choose not to return. With so many convenient online options available, in-store experiences need to justify the trip. Unfortunately, this one did not. Service with a smirk has never worked for me..

I pop in to this Tillys alot usually just to browse and see if I find any gems. At my recent visit…read moreI found the COOLEST purse for my mom! It's vegan and looks straight out of the 70s with a cool rocker vibe. If you're in need of a new fab bag, run to Tillys! Staff are so nice here!! Always a great experience.

Staff were very rude to us when the store closed, and very bad customer service. Nobody was in the…read morestore, and very few workers. I wouldn't recommend coming to this store, find another store that closer.

Great shopping center even in comparison to Century City Shopping center in Beverly Hills which is…read moremuch bigger but not as cozy.!

This shopping center is beautiful. It reminds me of when I went to Aspen Colorado. This is a very…read morehigh end center, so do not expect to get any good deals here. There are lots of beautiful restaurants, shops, and a movie theater. There is also plenty of parking. I'd definitely come back again when I am in the area.