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805 Work & Play Gear

4.5 (36 reviews)
Ultra High-EndShoe Stores, Men's Clothing
Closed 10:00 am - 3:00 pm
Updated 1 month ago

805 Work & Play Gear Photos

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Love my new Stetson straw hat from 805 Work & Play Gear!
Deanna F.

805 has a good selection of Western and Work Gear. Even more, Letty's service is fantastic. I have long wanted a particular Stetson Straw Hat. Didn't know the name. Letty helped me find it in the Stetson catalog and then special ordered for me - in 2 sizes so I could find the right fit! She is personable and wonderful to work with. Great store, nice and local. Thank you, Letty!

My boots!

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9 days ago

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11 months ago

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5 months ago

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8 months ago

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2 years ago

Excellent service and good prices I will totally recommend the store amazing personal

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4 years ago

THE place to go for men's cowboy hats and any other western gear. They were super helpful with a wide collection of great stuff.

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3 years ago

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7 years ago

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5 years ago

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7 years ago

LOCAL great store and the owner is wonderful! Top shelf brands and unique collections.

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10 years ago

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Ask the Community - 805 Work & Play Gear

Review Highlights - 805 Work & Play Gear

Letty was super helpful, patient, and sweet, and I can't wait to go back to their new location a mile up the road.

Mentioned in 14 reviews

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Famous Footwear

Famous Footwear

2.8(42 reviews)
7.0 mi
$$

Amy is beyond helpful and AMAZING every single time we shop at this store! We purposely go to this…read morestore in person instead of ordering online because we KNOW we are going to get exceptional service from Amy! Thank you so much for making every visit a remarkable one!!! Mahalo!!!

My fiancé and I visited the Famous Footwear location in Moorpark CA last night expecting a normal,…read morepleasant shopping experience, but left feeling completely shaken. While trying on a pair of boots, I briefly sat on a ladder that had been left out on the sales floor. Within seconds, an employee named Alexis (brown Nike sweater) rushed over and, in an aggressive tone, demanded that I "get off the ladder right now." I immediately acknowledged her and began complying, but I needed a moment to put my shoe back on. Despite this, she continued repeating, in a raised and hostile voice, that I needed to get off "right now," not allowing me even a second to finish putting my shoe on. I asked why I was being spoken to that way while actively complying, but the tone never changed. At one point, she stated she was "not going to get in trouble for this." Once I stood up, she forcefully pushed the ladder toward the back of the store in a visibly frustrated manner, murmuring curse words under her breath and even running into an aisle. This entire interaction happened in front of other customers, including a family. I asked for her name and to speak with a manager, but was told no manager was present and to go to the cashier. By the time I got to the front, I was visibly shaking and trying to hold back tears because I couldn't believe how I had just been spoken to. The cashier (glasses lady) initially seemed somewhat understanding and told me I could contact the store manager (Humberto) the next day. However, when my fiancé went back in to ask for a customer service number to file a formal complaint, her demeanor completely changed. She became dismissive, said "there are two sides to the story," and refused to provide any additional help or explanation. At that point, it felt like we were being treated as if we were lying or had done something wrong. I fully understand safety concerns and would have had absolutely no issue moving if I had been approached in a calm and respectful way. A simple, "Hey, I'm sorry, we can't have customers sit on the ladder, but you're welcome to use the seating area," would have resolved this immediately. Instead, the situation was handled with hostility from the start and escalated unnecessarily, leaving me so upset that I left the store in tears. This kind of behavior is not acceptable, and no customer should be treated this way over something so minor.

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Famous Footwear
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805 Work & Play Gear - shoes - Updated May 2026

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