Consistently find all of our sports needs here, from snow, to water, to grass and more! They seem…read moreto have plenty of stock and the store is well organized. The staff is helpful, knowledgeable and friendly. I have called ahead many times to check to see if items are available, they never act annoyed or like you're wasting their time, and will place you kindly on hold while they check for your request. We recently bought snow sleds for my daughters now day event. They had tons of options and plenty on supply. The manager helped me when I got there and was so kind. The lady at the register was really sweet to my two young Children's when we were checking out - major bonus since some people get so annoyed by little kids sometimes who are touching everything. Haha! Overall, great experiences here and will continue to support their business!

Came looking for a bike for my teenager and Steve L was a phenomenal help! Knowledgeable and…read morefriendly we walked away with the best bike for my boy. A+ 5 stars!

I experienced great customer service today from Ashley and Michael. They were professional, kind,…read moreand made my shopping experience and purchase very easy.

Stopped by Dick's late on a Friday night and had such a great experience that I felt it deserved a…read morereview. Jonathan, Damario, and Dani were all incredibly helpful and welcoming even though it was near closing time. Instead of rushing customers out, they were patient, friendly, and genuinely attentive. They took the time to help me find exactly what I needed, answered my questions, and did it all with positive attitudes and professionalism. It's rare to see a team maintain that level of stellar customer service at the end of a long week, but they absolutely did. Big thank you to Jonathan, Damario, and Dani for going above and beyond and making the shopping experience easy and pleasant. Their teamwork and kindness really stood out.

I have had great experiences every time I walk into Champs Sports at the Oaks Mall. They have a…read morewide selection of shoes along with athletic wear to suit your every sports need. I am a runner- and have gotten my last two pairs of running shoes- Nike Frees- in adorably cute colors, due to their awesome selection. I also use their shoe deodorant- to make sure those shoes stay nice and fresh. The staff at this store is so great- from their general manager, to the assistant managers, sales associates, and even the stock guys. They remember faces of regulars, and always have big grins on their faces. One of their sales associates, Ed, has an awesome knowledge on shoes- particularly basketball shoes, and is always up to date on the releases of the latest Jordan shoe. Love this place!

Just went and they over charged me for this hat. Sadly I didn't check the receipt before I left…read more Gas is so expensive it would cost me more to go back and fix the error. So dumb I got this hat because it was cheaper, got a phone call when I was paying so I didn't notice the incorrect charge until I got home, so annoyed. Hate this store they always suck to be honest would have gone to Lids but they were closed.

Kailee is incredible. I walked into road runner sports with a very specific use case. I explained…read morethe situation and she made 1 main recommendations and then 2 others just in case the first didn't work out. I had my heart partially set on a pair of brooks, and out of the kindness of her heart, even though she knew it wouldn't work out for me, she still brought them out for me to try. let me tell you, I wont doubt her again. Every reason she gave on why each pair would be good or bad came true right before my eyes the second I tried each of them on. I can tell that she puts passion and effort into the things she does and I really appreciated the genuine feedback and opinions she shared with me. Kailee is an incredible asset to Road Runner Sports and it was truly a blessing to have crossed paths with her. If you need some new shoes, walk in and ask for Kailee. I can guarantee you will be in good hands!

1 star or minus if we could…read more We had a really disappointing experience at Road Runner Sports. We were accused of taking a pair of sunglasses that we did not take. The situation was eventually cleared up and it was confirmed that we had not taken them, but no apology was ever given. After being treated that way, we no longer felt comfortable returning and requested a refund for our membership. We were told over the phone that we would receive a full refund, but we were ultimately only given a prorated amount. The way the situation was handled left a very bad impression. We do not recommend this location and will not be returning.

Always a great experience shopping here! I love that they alter for free with a quick turnaround…read more Their clothes truly last and wash well.

I went in today to accompany my mom and just wanted to say that the staff here was super nice and…read morehelpful. They helped my mom find what she was looking for and at the register the customer service was top notch. Would be nice if all stores functioned like this. These employees are an asset to Lululemon

I had a good experience here today! The workers were nice and kept checking up on me to make sure…read moreeverything was fine. The store was very clean and organized and they had a lot of great deals and products.

I went into the store to buy new shoes . Tried a few 9n the ones I liked they didn't have in the…read morestore. The the associate Brittany offered to order the shoes I like I asked how long would it take she said 3 days I asked her you 3 days she said yes for backs and I said okay I can wait that long. It's now 7/19/16 still no shoes!!! I called their customer service that your mom was very nice had to put me on hold to call the store here in Thousand Oaks . The associate Brittany put in 1,000 oaks instead of Thousand Oaks. The gentleman on the phone said they don't have a tracking number he's so sorry that I should call them back at 1 o'clock to see where my shoes are from them trying to locate the tracking number. In my experience of management in retail I would have called the customer to let them know there was a mistake but I've waited this long and I will return the shoes as soon as I receive them and never come back to this store!

As a Canyons swim dad, we've relied on Swimworks for years and they've always delivered for us…read more Both Kim and Evette have everything I need or figure out how to get it for me. They've bailed me out at meets several times. Whether it's a measurement for a new tech suit or a spare pair of goggles last minute, I go to them for everything. Even when I order gear from them online, their customer service is top notch and everything comes exactly how I needed. THANK YOU!

Amazing customer service! We were in a bind and needed a water polo ASAP and the wonderful folks at…read moreConejo Swimworks went above and beyond to help us out. Highly recommend!!!

I bought my very first soccer cleats here back when BK Sports was still on Wendy Dr. Years later, I…read morewalked in today as a female pro athlete looking for cleats in my size (which has been incredibly hard to find in stores). The owners were so kind and helped me find the perfect fit. It completely reminded me of shopping here during my AYSO days. As a Newbury Park native, I'm so glad to see BK is still thriving. Great prices and amazing service--this is the absolute best place for all your soccer needs!

Amazing family owned business that has been supporting local soccer players for many years. I can't…read moresay enough how much they have done for the community!

I am writing to share my recent experience at your store. This is my favorite place for travel…read moreclothing and workout gear, but the exceptional customer service is what truly stands out. I had a great experience during my last visit thanks to Elisa and Amanda. They were both incredibly courteous and helpful throughout my time in the store. Thank you for maintaining such a high standard of service.

I loved this place when it opened. I shop regularly, it's really nice to try stuff on when I was…read morelimited to only online shopping for so long. But wow this store has been on a steady decline the last 8 months. The staff member with the blue hair is so unfriendly, I have interacted with her on at least 4 shopping occasions and all have been unpleasant. She's not friendly, makes rude facial expressions to her coworkers when working with customers and thinks nobody notices. She has never greeted me. The really friendly customer service staff have never lasted here, but all the unpleasant ones remain which is usually a good indicator that management is lacking. Now when I go to the store I just keep to myself, I'm too nervous to ask for additional sizes due to so many unpleasant experiences. It's not just the girl with the blue hair, but she does seem like the worst. Too bad, it's a beautiful store styled well and in a great plaza.