Went for running shoes and the service exceeded expectations. The employee, Eric, was very…read moreknowledgeable and extremely helpful/patient. Would 100% recommend.

We had one of the best experiences here. This shop isn't just for runners -- it's also a place…read morewhere people who spend long hours on their feet (like nurses, healthcare workers, and other professionals) can get real help finding the right shoes and support. A huge thank you to Eric and Matt for taking the time to help our family. Eric was incredibly helpful with my son, who recently started track and field and is learning shot put and discus. He gave him great advice not only on the right beginner equipment, but also shared helpful tips on building endurance for running long distances. It was great seeing someone take the time to encourage a young athlete who is just getting started. At the same time, Matt was helping both my wife and my son and really dialed in what shoes would work best for them. My wife has been a nurse for many years, spending long hours on her feet, and Matt's experience with customers who work in similar fields really showed. He helped narrow down the right shoe and support options based on real feedback from people who rely on these shoes every day. What impressed us most was how knowledgeable and patient everyone was. They really listened to our concerns about foot pain, sizing, and proper support, and helped us explore options like custom insoles and the right shoe fit. They also carry track and field supplies, which made it easy for us to pick up the right shot put and discus for my son as he begins his journey in the sport. Another thing we appreciated is that they offer discounts for local school track and field athletes as well as professionals like nurses and others who spend long hours on their feet, which shows they truly care about supporting their community. The store itself is also really cool inside -- welcoming, well organized, and clearly built around helping athletes and everyday professionals alike. Highly recommend this place if you're a runner, athlete, healthcare worker, or anyone who spends long hours on their feet and wants expert guidance. We'll definitely be back.

Amy is beyond helpful and AMAZING every single time we shop at this store! We purposely go to this…read morestore in person instead of ordering online because we KNOW we are going to get exceptional service from Amy! Thank you so much for making every visit a remarkable one!!! Mahalo!!!

Went in the store to find a gift for my nefew turning 10 saw 5 pair shoes white Jordans mens dirty…read morehair inside shoes and black marks on bottom of shoes like as if some1 walked on road with them all I asked cashier she ended up cleaning them off an I paid $109 I thought I'd go in an buy clean new shoes I bought them but I'm not coming back I never had this issue buying shoes here porterville CA famous footwear but ya I rather shop online now not in store

I walked in thinking I knew what shoe I wanted buy, and I envisioned whoever helped me would have…read moreme try on my preferred pair of shoes, make sure I liked them, and I'd make my purchase. The associate who helped me, Sarah, instead engaged me with curiosity, patiently listened to my experience with previous shoes, conducted a foot scan, and used her analysis of it all to expertly select top matches for me. I was treated like a fellow running friend of Sarah's, and I was matched with a pair of the Saucony Triumph 24 at a competitive price at my local Fleet Feet Agoura. Aside from my new kicks, I get to continue the relationship and opportunity to learn and grow as a runner through the weekly Wednesday Night Group runs that Fleet Feet Agoura hosts. I already debuted my Triumphs on the fast 5 mile course through the neighborhood! Thank you so much to Sarah and to Fleet Feet Agoura!

I just walked into the Fleet Feet location in Agoura Hills looking for help with orthotics. I…read moreapproached a young employee who was dismissive and passive-aggressive in his response. He told me to wait 20 minutes he had another and walked away without offering any context or basic customer engagement. I understand retail can be busy, but professionalism is simple: acknowledge the customer, communicate clearly, and manage expectations respectfully. As someone who runs departments in the film and television industry, I can say this plainly - if one of my team members handled a guest or anybody that way, we'd have a serious conversation about standards. Leadership starts with how you treat people in small moments. I hope this feedback is taken constructively. Customer service is what separates a specialty store from a big box retailer.

DSW has it all for everyone. If its for your feet they have it. Plenty of brands at prices to…read moreplease everyone. You just need to spend the time to look. Ive gotten beautiful boots here, shiny heels and Sketcher slip ons with memory foam. Plenty of extras from handbags to socks, sunglasses and plushies. I am a fan.

Back in my day…read more... When I was a kid... When I needed new shoes... I used to LOVE going to Payless ShoeSource where I'd get my new kicks right before the school year started. Brands like Airwalk, L.A. Gear, Rugged Outback... Yeah, I was the coolest kid in school back in the 90's... Ha! Sadly, like most of the iconic businesses from my youth, Payless ShoeSource filed for bankruptcy and the famous footwear brand went under. Besides the cool shoes that I could pick out on my own... What I loved most about Payless... (Or should I say what my mom or dad who were paying loved most)... Was.... The infamous B.O.G.O offer: Yeah!!! The Buy One, Get One for 50% off deal!!! Aww yes, the good 'ol' days! --------------------- Fast forward 30 years... And now, I am a parent, a Dad who now has the honor to buy shoes for my own, three beautiful daughters as they gear up for the school year. But sadly there's no Payless ShoeSource to be found. ------------------- Enter the DSW Designer Shoe Warehouse!!! Yeah, things have changed a lot since the 90's. Now, instead of shopping at a small-box shoe store with maybe 6 aisles of footwear... We enter the Big-Box shoe warehouse with aisles and aisles of every style of shoe you can think of. But if you're looking for those cool "skater" Airwalks or those Rugged Outback work boots like I used to rock in the 90's pretending I was in Timbaland's crew... You ain't gonna find 'em. Like I said, things have changed! Instead of shopping off-brand shoe brands that back in my day were able to hold their own on the playground... My kids are getting name-brand shoes that I just pray stay clean enough to last them the entirety of the school year. And let's not start on the comparison of prices then vs now. The Nikes you want are how much?? You are 5 and going into Kindergarten girl! But hey, that's life! #GirlDad In all seriousness, DSW is THE place to get all the latest and greatest footwear brands all in one place. And for the WHOLE family too! Brands like: Nike, Adidas, Brooks, Converse, UGG, Crocs, Skechers, Birkenstock, Cole Haan, Dr. Martin's, Puma, Reebok & Van's.... Just to name a few. But remember it's DSW and the "D" stands for Designer, so don't forget to check out their offer on Luxury Designer Brands like: Burberry & Balenciaga Yep! You heard me right! (More than likely, these high end designer brands will have to be purchased from DSW.Com). Besides getting new kicks for you, the wifey and your S.U.V full of kids... DSW offers all of the accessories you may need to compliment your new sneaks. Socks, shoe cleaner, belts, hats, bags $ & accessories.... Yes, a look from head to toe minus the clothes.... There's a Nordstrom Rack next door, you're welcome! ------------ Side Note: Brands from my youth that have previously gone under are making a comeback! Like... Toys R Us is coming back!!! Maybe, just maybe Payless ShoeSource will rise once again and I can go get me some Airwalks, ha! But until then.... DSW is where I'm comin' when my kids need new shoes!

Service was outstanding. The owner and an employee were attentive and patient with me and my…read morefriends as we shopped and tried on numerous pairs of shoes. The selection is impressive, and the quality is top notch. The shoes are high end and you'll pay for the high quality, but you get the benefit of excellent costumer service as well.

This used to be my go to spot for shoes. I walked in there a few days ago ready to buy some sandals…read moreand the customer service was not the same. The guy seemed bothered by helping me and practically blamed me for being a size 8 since he was out of size 8 in every style I picked. He would have me try on smaller sizes without letting me know he was out of my size, wasting my time. Then he offered me a few dollars break on a pair that fit but I wasn't crazy about, just under $200. I told him I'd like to think about it and if I would be able to get the same deal if I came back. He got an attitude and told me only if I came back the same day. Boy bye. Your inventory wasn't good. I went somewhere else and bought 3 pairs of shoes. I'm done with this place.

I have always enjoyed this Road Runner locations especially since I had a rough one in the Oxnard…read morecollection. I recently came by to pick up some shoes I had ordered online and I was greeted as I walked in and helped right away. The employee was very friendly and made it a quick process.

I've been here twice this month. Service is personalized but you'll have to wait for it. They have…read morea good selection. The shoes we wanted were only in stock in all black. We could've ordered the color we wanted, but my husband wanted to wear the shoes immediately. The VIP membership makes the prices more reasonable and offers a good value. This is my go to store for athletic shoes.

Updated review. I went back to redeem my Kohls Cash and recieved A + service from Kennedy…read more The store is CLEAN and has some good items. Always check the price and some things are cheaper and a better value elsewhere.

Don't try and come here if you're a man. They don't want you here…read more The selection is absolutely pitiful. They are basically no staff around to help. Which is great since they rearrange the store periodically. Additionally, everything is marked as a discount, but not worth it if you do the math Very frustrating there were three pieces of men's jewelry in the entire store

Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

I follow SHUSA o! IG. They posted some J1s Well one…read morehappened to be a pair of trophy room lows I've been looking at for a few months. The price was competitive so I bought them on Wednesday. They shipped the same day and being in CA near them they came in on Friday. Shoes are clean AF and exactly what I wanted. Ill be picking things up from them Again! thank you SH!