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DSW Designer Shoe Warehouse

3.5 (33 reviews)
ModerateShoe Stores
Closed 11:00 am - 7:00 pm
Updated over 3 months ago

DSW Designer Shoe Warehouse Photos

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Reviews With Photos

Inside
Te-see B.

First time at this location. The inside is very organized and has a huge selection of shoes for children, women and men. My favorite section is the clearance rack in the back. Sometimes I hit the "jackpot" and find some great shoes in my size! I wasn't lucky at this store but it won't stop me from trying another time! I returned a pair of sandals that I had ordered online which was easy. I just gave the salesperson my order number, she typed it in and boom! My refund was credited back to my credit card in seconds. *There is plenty of parking in the lot

Store Hours
Eliseo R.

Large store space with an impressive collection of shoe brands. I've gotten some good shoes/sandals from a DSW before for a good deal so I know there can be really good finds here. I found most of the shoes here to be okay, not too outstanding. Probably best for typical everyday shoe wear basics. There's lots of open aisles and benches to try on some shoes. Was just a quick visit for me but the store was clean and organized, with a relaxed air to it.

Store front
Cara C.

The store was overall pretty clean and easy to navigate through. There was a big selection of shoes in the store - various brands and types. The clearance section for shoes, organized by size, is located in the back area. There's a comparison of shoe prices on each tag that'll let you know how much DSW discounted the shoes for. Staff were nice for the most part, just seemed in a hurry and busy. There's also 2 gender neutral bathroom located towards the back of the store.

Erica G.

I was in the area in search of new shoes since with the rains we've had in Cali, I ruined multiple pairs! Unfortunately, I didn't find any styles in store but I found a few online. Yay! Greta customer service as I had one return. Clean and well organized store.

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Photo of Angel B.
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1 month ago

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1 month ago

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7 months ago

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10 months ago

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4 days ago

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8 months ago

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2 years ago

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3 years ago

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2 years ago

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Photo of Lianne K.
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8 years ago

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3 years ago

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Photo of Bambi H.
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3 years ago

Great selection of footwear at great prices! Always have great sales too. Highly recommend.

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2 years ago

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Photo of Lee K.
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3 years ago

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9 years ago

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3 years ago

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Photo of M D C.
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6 years ago

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11 years ago

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5 years ago

Love DSW!!! Great service. Wonderful choices. Store well organized. Staff always helpful.

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5 years ago

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8 years ago

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7 years ago

Marissa and Miranda are fantastic employees at DSW. They were so kind and helpful, I truly appreciated their kindness and assistance!

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8 years ago

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9 years ago

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10 years ago

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9 years ago

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9 years ago

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9 years ago

Shout out to Sarai for some dank recommendations, and to Sarah for the great directions to the parking garage.

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Photo of Anna L.
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10 years ago

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6 years ago

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11 years ago

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9 years ago

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Ask the Community - DSW Designer Shoe Warehouse

Review Highlights - DSW Designer Shoe Warehouse

d. ------------------- Enter the DSW Designer Shoe Warehouse!

Mentioned in 2 reviews

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Famous Footwear

Famous Footwear

2.8(42 reviews)
6.8 mi
$$

Amy is beyond helpful and AMAZING every single time we shop at this store! We purposely go to this…read morestore in person instead of ordering online because we KNOW we are going to get exceptional service from Amy! Thank you so much for making every visit a remarkable one!!! Mahalo!!!

My fiancé and I visited the Famous Footwear location in Moorpark CA last night expecting a normal,…read morepleasant shopping experience, but left feeling completely shaken. While trying on a pair of boots, I briefly sat on a ladder that had been left out on the sales floor. Within seconds, an employee named Alexis (brown Nike sweater) rushed over and, in an aggressive tone, demanded that I "get off the ladder right now." I immediately acknowledged her and began complying, but I needed a moment to put my shoe back on. Despite this, she continued repeating, in a raised and hostile voice, that I needed to get off "right now," not allowing me even a second to finish putting my shoe on. I asked why I was being spoken to that way while actively complying, but the tone never changed. At one point, she stated she was "not going to get in trouble for this." Once I stood up, she forcefully pushed the ladder toward the back of the store in a visibly frustrated manner, murmuring curse words under her breath and even running into an aisle. This entire interaction happened in front of other customers, including a family. I asked for her name and to speak with a manager, but was told no manager was present and to go to the cashier. By the time I got to the front, I was visibly shaking and trying to hold back tears because I couldn't believe how I had just been spoken to. The cashier (glasses lady) initially seemed somewhat understanding and told me I could contact the store manager (Humberto) the next day. However, when my fiancé went back in to ask for a customer service number to file a formal complaint, her demeanor completely changed. She became dismissive, said "there are two sides to the story," and refused to provide any additional help or explanation. At that point, it felt like we were being treated as if we were lying or had done something wrong. I fully understand safety concerns and would have had absolutely no issue moving if I had been approached in a calm and respectful way. A simple, "Hey, I'm sorry, we can't have customers sit on the ladder, but you're welcome to use the seating area," would have resolved this immediately. Instead, the situation was handled with hostility from the start and escalated unnecessarily, leaving me so upset that I left the store in tears. This kind of behavior is not acceptable, and no customer should be treated this way over something so minor.

Photos
Famous Footwear
Famous Footwear
Famous Footwear

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DSW Designer Shoe Warehouse - shoes - Updated May 2026

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