What an incredible experience! We came in for my son's 17th birthday to build a custom skateboard,…read moreand Marco made the entire process unforgettable. He spent so much time with my son, patiently walking him through the different brands, their histories, and helping him understand all of the options available. What could have felt overwhelming with so many choices instead became a fun, educational, and exciting experience. What stood out most was Marco's genuine kindness and passion for skateboarding. It was obvious how much he loves the skate industry and enjoys sharing that knowledge with others. He made my son feel welcome, valued, and excited about his new board. The whole process was easy, enjoyable, and stress-free. My son left with a custom skateboard he absolutely loves and a birthday memory he'll never forget. Five stars for Marco and the entire shop. I highly recommend this place to anyone looking for great service, expert knowledge, and a truly positive experience!

Marko is the best skate shop expert around. He has an extensive inventory of decks, wheels, trucks,…read morehardware and more. I went to him for some skateboards to use as props for a new show. He was able to get them all set up and designed for the actor and stunt double to use. We went with an early 90's shape deck and wider trucks and old school wheels. Everything is legit to the 1990-91 time period of the show. As for knowledge, Marko has been around long enough to know most any type of skate related question you could have for him. I would say please check out this hidden gem of a skate shop. Support local skate shops instead of online shopping. The best value comes from visiting your local skate shop and help build your local skate community.

The crew is SO friendly here! The young man at the skate counter helped my son set up his very…read morefirst skateboard. The girl at the front was so sweet with my daughter, and she helped me find exactly what I was looking for. YAY for Val Surf! 4/11/26

Been going to Val since childhood in the 90's. It's rad to see them still doing their thing, and…read moredoing it well. I went in to get a skateboard as an Xmas gift for my kid earlier. Danny at the skate counter dialed me in with some great recommendations and a clean build. There were plenty of ready to roll complete decks there for a great value, but there's nothing quite like piecing something together off the wall, unwrapping the unblemished deck from the plastic, and building it on the spot with some grip tape fresh off the roll. Seeing less than a 5 star average for a shop that has been great to everyone in my circle since elementary school was an unacceptable sight for me, so I felt compelled to write this.

Bottom line is Skate America sold me a defective product and wouldn't take it back. Told me to call…read morethe manufacture. Ordered an almost deck from them. After I receiving it I noticed it was warped. I tried to send it back after I noticed it was defective and they told me based on the pictures I sent them the board looked used. Total bs the board was never used. The paint was scuffed on the edge because the board sat around my house not skated. Also this took 3 business days to come to this conclusion. I called the first day they requested pictures of the board. Never heard back from them. Called on the second day they reviewed the pictures and said the board was indeed warped/defective. Never heard back from them about the RMA. Called the third day and they said they needed more pictures of the bottom of the board. And that's when they rejected my claim. Donny at skate America told me he emailed me three times and I never received an email from him plus I left my number with him and he never called me back. Very poor customer service, very poor customer relations.

Spent $103.17 on two pairs shoes that my husband really wanted. He's been anxious for some decent…read moreshoes! So we placed this order just to be told a week or so after that one of the pairs he ordered was out of stock. That's it, no info as to which ones, just that they are out of stock. So we played the waiting game to see which pair would arrive. Finally, we get them just to find out they aren't the right size. We ask about a refund or exchange (we'd be happy to get the same pair in the right size). The answer was "sure but you'll have to pay for shipping to return them". So let me get this straight... we spent $103.17 on this order which included $13 shipping costs, just to find out we have to spend another $25 on shipping them back ourselves. WOW talk about horrible customer service. Breaking it down we are now going to be paying $60+ for shoes that were $45 and we won't even have a pair or shoes to show for. Coming from many years of retail and customer service myself, to now owning my business, all I can say is good luck to you guys. You clearly are behind on the times with your customer care and order policies. I checked the site and not one single policy is listed stating the customer would be liable for shipping costs on the return. My advice - don't order online from here. You'll be thankful you didn't.

The service here was great. My kids were looking for a beginner board, and the staff went above and…read morebeyond to explain the sport, the different types of boards, and what equipment would be best for them. What I appreciated most was the attention they gave us. We never felt rushed or pressured to buy something. They genuinely wanted to make sure my kids had the right setup. I would definitely recommend them.

Big thanks to the Val Surf Staff for making us feel welcome as a family. We came in looking for…read moresnowboard boots late in the season and they spent time and really gave good knowledge in fitting. Even though selection was limited late season, we'll definitely be back.

Great atmosphere. Great dude. Big selection of decks, parts, accessories and the service is great…read more Support local skate shops!!

Friendly, helpful, useful recommendations, with high quality merchandise for all ages.read more

I haven't skated in years and my skates didn't fit anymore and the wonderful staff at this place…read morehelped me work that out so I'm able to reuse my skates. What a wonderful and friendly place. Thank you again

WOW!!!!! 100% CUSTOMER FIRST SERVICE !!!! Larry B. and his team treat you like your family…read more Knowledgeable of the; skates, gear, and sticks. On site skate sharpening while you wait is available as well. Best part is an area in the back to actually shoot real pucks on net from synthetic tiles. How's that for finding the perfect stick? Want to work on your shot ? You can shoot pucks with your own sticks by the 1/2 hour or hour. They have 4-5 nets set up in the back to shoot all day till your arms fall off - AWESOME!!!! These are hockey players, and coaches, you're interacting with who know and understand the game. They even have a figure skating section as well. People who have been around hockey and skating for 50 years. Money cannot buy the experience of great people to interact with when deciding which product to purchase. Local, family owned, friendly staff is why we all love Penguins.

Came here because I bought a custom board that didn't come with wheels. The board is for my…read moredaughter who just found a new liking to this. Greg helped me out and gave me a-lot of knowledge when I came in. I asked him if he would mind installing the wheels and he did it without hesitation. I appreciate you Greg. You're helping me keep my best dad in the world award.

Excellent service and great prices! My clothes were shipped fast and arrived exactly as describe…read more Thanks!