The crew is SO friendly here! The young man at the skate counter helped my son set up his very first skateboard. The girl at the front was so sweet with my daughter, and she helped me find exactly what I was looking for. YAY for Val Surf! 4/11/26 read more

Been going to Val since childhood in the 90's. It's rad to see them still doing their thing, and doing it well. I went in to get a skateboard as an Xmas gift for my kid earlier. Danny at the skate counter dialed me in with some great recommendations and a clean build. There were plenty of ready to roll complete decks there for a great value, but there's nothing quite like piecing something together off the wall, unwrapping the unblemished deck from the plastic, and building it on the spot with some grip tape fresh off the roll. Seeing less than a 5 star average for a shop that has been great to everyone in my circle since elementary school was an unacceptable sight for me, so I felt compelled to write this. read more

Val Surf - Anti Hero Deck with some Independent Trucks, Redz Bearings + Spitfire Wheels; ready to roll. - Skate Shops Near Me - Thousand Oaks, California

Me and my friend are going snowboarding for the first time and the staff was really helpful with giving us the rundown and finding a good fit for boots. Would recommend checking this location out as they have a good selection and fair prices. read more

Not only do they have tons of trendy clothing, surfing, snowboarding and skate equipment. It's just a cool store to shop in. Surf boards including used surfboards. Decades of cool cool shop. ‍‍ Great place to stop and chat about your surf, skate or mountain ride. read more

I'm an old guy looking to get a skateboard for the first time in twenty years I'm almost 60 years old. One of the guys there named Kanan was super cool and did an excellent job putting down some grip tape on my board. Great price and selection of what I was looking for. Good employees good selections and good prices. Thank you you guys. read more

Val Surf - Thank you Kanan - Skate Shops Near Me - Thousand Oaks, California

Val Surf is a staple in So Cal for a good reason. They have a huge selection of skate shoes, clothes, hardware, and even Yeti products. The staff is very knowledgeable and friendly. Val Surf also does raffles for exclusive sneakers. As a winner of one of their raffles, I can attest that their raffle process is fair and honest. Val Surf's prices are reasonable, and you can also find some great deals when they run sales. read more

I got a new skateboard the other day and need new barrings, right when I found out I knew exactly who to call. They put them aside for me and the person was so nice just like they always are! The barrings were very good and worked like a charm. They were very reliable like all their products. Speaking of the products they have so many and they have skateboards and surf boards as well as supplies for both of those!! Whenever I need anything like that I know just to call Val surf!! read more

The service is always great when I need to buy one of my boys a gift. Great selection.

I decided at the age of 38 that I should get a skateboard. I need to show my children that their old man can still shred the gnar. Do young people still say that on The Twitters? The dudes and dudette at Val Surf were very helpful building me a complete skate deck. Shout out to Luke behind the counter who walked me through the whole process. Answered all my questions and was very friendly. He actually saved me money and recommended some brands he felt were more cost effective. Val-Surf has been around forever and it's cool to still see them open. Support your local surf / skate shop! read more

Super happy with the service I got today at Val Surf. Specifically the man with the longer hair, I forgot to get his name but he showed me how to put a wetsuit on for my first time. Everyone else was super sweet as well & the store has a great selection of wetsuits. Thank you kind sir! read more

Blake is the man! I bought a used surfboard that ended up having some minor problems. I took it back and Blake resolved the issues. Thanks for going above and beyond! Even went out of the way to purchase tools to fix it on the spot. read more

Man do I love Val Surf. Best board shop in the world !!! Blake is the coolest dude ever. He's extremely knowledgeable on all things surf, skate and snow! read more

I needed a skateboard for my son's Xmas present. I walked in there knowing nothing and drove home a winner! They educated me on decks, trucks, wheels, bearings and took the extra time to show me what I needed based on his skill level rather than any up-selling. Jake even assembled the board while I waited. I'm so thrilled with these guys, that's how you gain new customers and endless referrals. Great job Val Surf T.O. read more

Val Surf - Skate Shops Near Me - Thousand Oaks, California

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Just left from the store extremely disappointed with the guest service from Blake. He is a very rude and impatient with the customers!!! I don't recommend the store at all read more

Mikey Devin Trevor Zane Just a few of the friendly faces I was lucky enough to get to know while in the store. I walked in feeling intimidated by these cool skateboarders but they invited me with open arms. The way they spoke to me made me feel like a surfer. (I've never even been to the beach) Will definitely be returning next time self confidence is low and bank account is full. read more

This place is great. Set my kid up with a new skateboard for her birthday. Wouldn't go anywhere else

I had a ding on my fin box so I brought it into Val Surf. They told me it was going to take 3 weeks but it took 4. When I called after 3 weeks they told me the main shaper was really backed up and because of COVID he was understaffed so I understand. He did an amazing job on the ding. Unfortunately I still needed new fins. If you don't know what you're doing, ask for Devin. He is super outgoing and helpful. He helped me pick out a new pair of fins and explained the differences between the way they perform and for what situations and for what board and what not. Also, a while ago he helped me out with a ding. Main Takeaway: Awesome helpful staff, lots of inventory, and Val Surf needs to give Devin a raise!!! read more

This place is the BEST! Great selection of clothes, board shorts, shoes, everything you need for the beach or charging up to Mammoth for snow. And good chance you might see a pro skater or snowboarder there while you're picking out your gear. Staff is super knowledgeable and helpful. read more

My first time at this store. Not satisfied with the customer service. Story short I was told pretty fast :"if you do not want it someone else will buy it immediately" "ok, are you leaving the product?" "If you do not want it someone else will get it" (3 times in a minute) WTF?! As a customer I can easily go to another surf shop. There are plenty in LA!! and even more options online!?? You have to provide training to your employees!! They should make me want to buy again at your store not the opposite! I was looking to get 2 bottles of Fire Water Wax remover which they did not have. I accepted the brand offered to me, the Sticky bumps brand and only one bottle left. The item that was given to me seems defective as the bottle is smashed (pictures attached) Bottle does not have a solid appearance which in my experience is not a good sign. I asked why the bottle looked like that? Was he sure it was not defective, I asked? Immediate response : then do not buy it...?! I decided to get the product, ONLY because I was close by and my husband who is a surfer got into an accident and was not feeling like going too far. I purchased $8 but I will certainly will NOT come back. You lost the possibility of us getting surfboards and more...$$$ !! read more

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They built two skateboards for my sons. My sons are 4 and 5 and the staff was very patient and accommodating. Pricing was really good. I recommend this place. read more

Took my snowboards in to have tuned. Great pricing and first class friendly staff. Thank you!

The navi re-routed me around traffic on the 101 on the way to Ventura... Ended up in TO. Thankfully a familiar sign greeted me when I exited Hampshire Road. Good ole VAL... Good selection of clothes, skate shoes, boards & wetsuits. Everything I need under one roof just like the other stores. Although I will always have a bias towards the Valley Village store, cause it's like my 2nd home, the TO store is pretty cool too. Staff were cool. They were chill but friendly. Only negative was there's no Nate Kaufman at this store. That's the reason for the 1 star deduction. No substitute for the man, the beard, the legend... HA! read more

Just went to Val Surf for the first time in a while. Used to love this store, grew up going there for all my snowboard gear for almost 20 years. Just purchased an Icon pass and was ready to buy all new gear to make the best of the season. The good news, was Lance. Lance was there to help with finding me a pair of amazing Burton Boots. Asked to try a 7.5 and a 8 in 3 different styles (to me, I thought was reasonable since they aren't cheap). Lance was so helpful and actually seemed like he cared about his job, or maybe his mom just raised him right. Not to mention, Lance ran to the door to open it for an elderly lady who clearly appreciated his kindness. NOW, FOR THE REASON I LIKELY WILL NOT GO BACK EVER AGAIN TO VAL SURF .....HUDSON. I have never had a shopping experience so awkward and unpleasant. Somebody needs to teach this kid some manners. While Lance was helping EVERYONE in the store, Hudson stood at the register attempting to act cool in front of the girl who also worked there and clearly way out of his league. Not once did I see him acknowledge The only time he spoke was when he basically came and took all the boots I was trying back so I couldn't run off with a pair. He made it seem like he was trying to prevent us from stealing them. I specifically told him, "Please don't take these, I'm still deciding. He ignored me and took them anyway. Don't make your customers uncomfortable, is that so much to ask for? I then told Lance I was going to try a pair of snowboarding socks with the boots and that I would be purchasing them no matter what, and he reasonably was like "of course, no problem" but then for some reason little Hudson kid says I needed to bring the tag to him and suggested I needed to pay first. I'm about to buy boots why would I run off with a pair of $15 socks. Also, if he wanted the tag, he should of come and taken it, but he instead demanded I bring it to him. Super awkward moment, but Lance comes and saves the day again by telling Hudson basically to be quiet and I was fine to put the socks on and he would get the tag later. It's one thing to have poor customer service but Hudson is unkind, rude, unhelpful, and unprofessional. He needs to not be up front where people have to deal with his bad manners. Crazy how one little person can ruin the good reputation of a solid company in minutes. Give Lance a raise. read more

I needed some new wheels and val surf was the only shop who had what I needed in stock (spitfire 55 OG'). Glad these guys are staying open. Staff were friendly. read more

Great customer service and an awesome variety of skate and surf gear. Customer service was amazing too.

Rly rly great people there, I love the employees they are super great and very helpful! I go there all the time for my skateboard and they never fail to take the extra step and help me out and get me the best deal. I love everything about this place and couldn't be happier with it, strongly recommended! read more

Val Surf - Skate Shops Near Me - Thousand Oaks, California

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What great customer service provided by Kylie. It all started with a telephone inquiry. She was so helpful & ready to get us the information we were asking for we decided to go to the store. When we got there and asked for her out she came with that same cheerful & helpful attitude we experienced on the telephone. The product we inquired about was available and we were on our way. Thank you for a great experience‼ read more

I love this shop. I've known the family and and some long-term employees for almost 30 years now. When we lived in the valley I was a regular at the North Hollywood location, and now that we're out here TO is my family and I's favorite spot. The attention to detail and customer service can't be beat. Being a parent of a special needs kid myself, I know all the challenges, and no one can make your family feel more welcome and comfortable than this place. Rock on Val surf!! read more

Brought this shirt back that was gifted to my fiancé. We didn't have the receipt but it was brand new. We asked for store credit. Not a refund or anything and we planned on buying some new clothes and shoes for the kids... the guy was extremely rude and said ya we can and then saw a couple pieces of fuzz from it sitting in the drawer and a small mark that must of just got on it. Totally was able to rub the mark off and he was just rude attitude and was like " no WAY to dirty to take back" like what!? Whatever. You won't get our business. Customer service is extremely important to me. read more

Val Surf - Skate Shops Near Me - Thousand Oaks, California

I want to like this place. Bought there before and thought it was soso, if a little over priced. I had a bad experience today. Never going back read more

Purchased a long sleeve Val Surf logo shirt and was really happy with it. After one washing I noticed a small area that had changed color. I took the shirt back and asked if it would be possible to exchange it for another (same size & color) and was told by the young sales girl it looked like bleach had caused the discoloring. Being I don't wash using bleach I said I don't believe that's the case. The young sales associate said I could purchase another one but other then that there's nothing she could do. As a consumer and early in my career in retail I was always under the impression the customer is always right. I can now see why Amazon is taking over as they would have done everything possible to make sure I the consumer was happy. read more

We are learning snowboarding! Great place to hook you up with gear. Rentals for the growing boys; boots binding and boards!

Service Much Better! After I wrote the first review, the owner reached out to personally let me know that she saw this and appreciated the feedback and to please try them again. So my step son needed a wetsuit and I needed surf racks. We went in last week AND I made it a point not to say anything about my prior poor experience, I just wanted to be treated fairly this go around and what a nice surprise. My whole family was assisted with great service and recommendations. We purchased the wet suit, surf racks and clothing. Even though we dropped a lot of money - thought the prices were reasonable and did appreciate the overall service by several members of the staff. I am glad to give them a 2nd chance and will go back again. It is great to support the local surf shop anyway.. read more

If you have a kid looking to get hooked up with skateboard equipment this is the place to go. Steve was awesome. He was patient and informative to my 12-year-old. Took his time making sure that the board was correct for him. We had a great time -cannot say enough good things about the experience. Thank you so much Steve! read more

Had to buy a wetsuit last week with little time to spare. Brent the surf/sales associate was fantastic working with my high school age daughter, who needed some good knowledge and guidance for her wetsuit decision. Brent knows his products, understands the water, and most importantly provides great customer service. Employees like Brent have allowed for Val Surf to thrive while the rest have closed their doors. The entire staff was friendly, including a long time sales associate who also pitched in with some of her helpful advice. read more

I've had nothing but great experiences at Val surf. I've purchased a new rip curl wetsuit every year from them, for the last four years. Their Inventory is always full and for me (I'm an odd size) that makes things easy for me. read more

Nice selection for a local surf shop with their own gear as well. Val has surf, snow, and skate clothing and boards with all the famous brands. Customer service was friendly and clothing was mostly on the pricey side. read more

Val Surf - Skate Shops Near Me - Thousand Oaks, California

Val Surf! Love them! Always have the best HUGE selection of footwear and California beach/skate wear! Always know what you are going to get when you walk in the door-- Quality and style! read more

Love this store. Everyone is so nice and helpful. Customer service was great. Contacted WH store for a different size for me. You all rock! read more

We went into the Valencia store today and it was crazy busy since it is the weekend before Christmas. We hooked the kids up with all new snowboarding gear. Justin saw us in the snowboard section and I'm sure we looked lost. He asked if we needed any help and of course we all said yes. He pulled all of the boots in the kids sizes so there was no back and forth, he shared his knowledge on the different types of boards and helped the kids pick out the gear that was best for them. I just wanted to say a huge thank you for his help. Even though the store was the busiest I've ever seen it, Justin never made us feel rushed, he showed us all of the options, and then offered to fit the bindings to the boards and fit the boots to fit their feet. Justin went above and beyond and I just wanted to recognize stellar customer service. Thanks so much for making today an enjoyable experience when it could have easily gone the other way in all of the frantic, crazy, holiday shopping. read more