Good food. Had the chili bowl with rice. The food brought back childhood memories. Our waitress was attentive and friendly. Went to the restaurant after the lunch rush, no wait time and seated immediately. It's was quiet, family friendly and very clean. read more

We arrived in Hilo later in the evening and ordered from Zippy's on uber eats. Ordered their Korean fried chicken with Chili and Saimin. The uber eats driver took a long time so the food was a little cold but it really hit the spot. We decided to go to the restaurant a day later and try it fresh. The staff was really friendly and the food arrived pretty quick. It's much better fresh. It's too bad that this is a Hawaii only chain, I would be ordering from here often if there was one in the states. read more

We ordered the mushroom chicken and the Korean chicken. The flavor of the mushroom chicken was good, but the temperature of the food was lukewarm. The Korean chicken tasted good, but the chicken was cold. It was quite disappointing. When I go to a restaurant and order a hot entree, I expect it to be hot, not cold or lukewarm. This has been an issue with this restaurant on previous occasions. Please correct this problem. Our server was very friendly and was a good server. read more

Don't even know how this made it into the bag and they thought it was fine. A Portuguese sausage is thicker than this thing. read more

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Xmas day and Jett took care of myself and my father. I am visiting so happy they were open on Xmas day. I really wanted pancakes but they didn't have anything made up. So I got the French toast plate with eggs and Portuguese sausage. French toast not hot enough in the middle but good. Portuguese sausage was so O'no eggs cooked perfectly. Dad got the zippys omelete with hashbrowns and so glad he did. I ate half of his hashbrowns. Not oily like in the mainland fluffy and crispy on the outside! Mahalo Zippy's for being open and yummy on X mas Day read more

Only thing I get is the Korean chicken plate and it's never a disappointment. Only when my plate is empty :( a staple place in hawaii, prices are also good read more

Zippy's Hilo - Diners Near Me - Hilo, Hawaii

Whenever you're in Hawaii, you have to stop by and visit a Zippy's! It's a popular fast food chain. This location is located within a shopping plaza. It's designed like a cafe/diner so it's dine in seating. Service is pretty good. I always like the chili and rice, korean fried chicken and saimin. The food is delicious and flavorful. Lots of parking in the plaza. A good option for a quick meal in Hilo. read more

Rae was our server and she was so so great! Stopped in while we were visiting town and she was so kind, so hospitable, and the service was super fast even though she was the only server out on the floor - honestly made the experience that much better. We love you Zippy's, and we love you auntie Rae! read more

Zippy's Hilo - Hot dog plate, add chili - Diners Near Me - Hilo, Hawaii

The food here is pretty basic. I ordered a small plate of grilled salmon with mashed potatoes, and my boyfriend ordered the chili plate with fried chicken, macaroni salad, and rice. We came here for lunch during the weekend. Our waitress was attentive but a bit slow starting our order, and the food came out pretty quickly (under 10 minutes) after we ordered. My boyfriend enjoyed his meal but thought it was really salty, especially near the end of his meal when he was trying to finish it. I didn't really enjoy my meal, however, because the salmon was bland (almost as if there was no seasoning) and difficult to eat if I didn't have the gravy. My favorite part of the meal was the dessert, which was one of the turnover-type of desserts with blueberry cream cheese filling (warmed up) and vanilla ice cream paired together. read more

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OK. Just ok. Too much on the menu, like some Dennys of Hawaii or someting. Veg chili good tho. Sorta chill, but sorta cold hard layout. No No aloha in the space... good ting waitress awesome! read more

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This place has some local favorites but is extremely expensive for what they serve. First time I went I had pancakes and they were oily and not very good. Second time I had their famous Chile and rice and was not disappointed. The service was good. It's a family restaurant so don't expect it to be quiet. Overall, too expensive. read more

We had the nicest server - Miya. She really made this a great experience. The food is comfort food - I would give it three stars but the service and fresh made to order coffee and Portuguese donuts were excellent. My husband and son had the Korean fried chicken. They liked it a lot. I tried a bite. It was tasty but I could not eat any more fried food so I had the Portuguese sausage, bean, and veggie soup. It was filling but nothing to write home about. My daughter is a vegetarian and had the tofu burger. She said it was good but a little mushy. So, if you like fried chicken and fresh hot donuts, this is a great choice. Ask for Miya. She is so sweet. read more

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correct me if i'm wrong but this might be the ONLY zippy's on the island?! it wasn't the best, but it got the job done. the mall's opposite side seemed a bit sketch when we were driving in but the zippy's side was fine. but seeing that petco's was adjacent be prepared to get some whiffs of animals emanating out of the store while eating, so sit as far away from petco as possible, lol. they have both a restaurant for sit-down and a to-go counter in the mall food court, so take your pick. we decided to opt for to-go since we were on a time crunch to check off things on our big island list :) i still love the fried chicken, spaghetti, and garlic bread very much. it's nostalgic for me when i was at u of h on a college student budget. read more

Such a yummy place to eat Hawaiian food...I love just about everything there! Can't get enough of the warm macaroni salad & the loco moco.

The most boring food and service known to mankind. They are operating under COVID protocols and I was very surprised to have to wait outside before a staff person would let us in - after we texted. When my meal was delivered I asked for salt & pepper from the server - never saw her again until my meal was consumed. It made the Army's food in basic training sound exciting and fresh.... read more

Cool before driving back to Kona in the rain. It's inside the mall next to Petco, kind of a random location. We ordered: - Wonton Saimin: This was okay. I can taste a good amount of soy sauce in the broth and had to offset it with Tabasco, in which I prefer sriracha. I think I had higher expectations. I actually wanted the Korean fried chicken but didn't want a huge plate, so that's what I get. Or maybe I'm a saimin snob? - Chicken and Chili plate: Oh, the chicken was really good! Even better with Tabasco. My husband loved this. - Haupia donut: Good, no regrets here. Other than that, quick and friendly service. read more

Zippy's Hilo - Chicken and chili - Diners Near Me - Hilo, Hawaii

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Zippys Chili still my Go To for fast food chili and rice, chicken mixed plate w mac salad. Prices are higher but the chili is still delicious. read more

What a rip-off... a zip meal chili is supposed to weigh 2lbs. I came home and looked in my plastic container, it looked a little light on the chili so I weighed it. It was 1.304 lbs. AND that includes the container!!! C'mon Zippy's! Your food already costs an arm and a leg, at least give us what we paid for! I am giving two stars instead of one because I still love their chili. read more

Zippy's Hilo - Barrel of chili is 7lbs with 14servings. Zip meal chili says it contains 4 servings. So do the math, the zip meal is supposed to be 2lbs. - Diners Near Me - Hilo, Hawaii

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Korean fried chicken is great! Saimin a bit flavorless. It gets crowded so be ready to wait. Chantilly cake was great too. Prices have gone up in recent years. Parking is plentiful in the mall parking lot. read more

Love the Zipster Reward program. We enjoy their chili, Korean chicken, spaghetti, burgers, salads and sandwiches and especially our favorite, their Dobash Chocolate cake!!! We've always had friendly service and appreciate their new hours of service. read more

Can't go wrong! Next stop Zippy's! Great local fix with the chili and saimin combo. Always consistent! read more

Korean chicken salad is my go to, so good! I usually did delivery for lunch at work. They've change it up a lot since my first time getting it though. Like what they put it in to give to you and the amount of food they give you. Always tastes so good though. My fave thing on the menu by far. Place is always clean. read more

Prices are going up. Food quantity going down. Not as good service as before. Love it the Naples but so expensive!!!! read more

Great local food! Fantastic service!! This is one of our favorite places to grind! Our waitress was so nice and friendly! read more

I just wanted to give recognition to a very amazing waitress that had served us today.. "MIYA" the best customer service I've had in years. Thank you for all your hard work and amazing customer service we need more workers like her. She was on it zippys! Your girl deserves a raise read more

Went here for donuts and 90% was sold out and nothing being cooked . Disappointing since drove a distance for the donuts

You guys failed me again I' m from Oahu and now reside here in Hilo, I've ate @ all 11 Zippy's locations on Oahu and have never experience this kind of food service before not 1 but 3 times, brah You figure you come to a Restaurant to have a hot meal and you know already what you gonna order you know the taste you bring your family of 6 along $$$$$$ you wait 20mins your food you all ordered complete meals which includes soup or salad, which should come out before the main dish we still waiting, waitress walking by, Oh, food arrives, where's our soups and salads I ask? Oh, sorry they say, take a bite of my chicken cold, my kids food cold, they bring the soup no soup spoon, water and soda cups went empty before the food came no refills had to ask. Today 03/11/25 Hungry for the fried noodles and a bowl of clam chowder came out warm to cold, and no soup spoon to eat my soup I was F N pissed and it killed my hunger the waiter comes over and ask about the soup if it was alright I said to him I tell you if I had a spoon to taste it he was lost for words. And with all this happening no Manager came over to apologize, I WILL NEVER EAT @ ZIPPY'S (HILO) EVER AGAIN. You have lost my business read more

The salt & pepper mini plate was broke da mout! The packets were made of 100% recycled paper. Add a little shoyu drops and da buggah is meaaaan! read more

Zippy's Hilo - You have to try this! - Diners Near Me - Hilo, Hawaii

Never fails. ALWAYS great food and very friendly staff. Our waitress was only one of two working tonight. She was slammed and still especially friendly and very helpful with new selections of entrees. One of all of our favorites is Zippy's read more

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Ordered a mini chicken Katsu plate. I was shocked to see how mini the order was. It looked like a kids meal. Very disappointing...Attached is a photo read more

Zippy's Hilo - 5 little pcs of chicken - Diners Near Me - Hilo, Hawaii

Zippy's is like Denny's in thr mainland. Supposedly, Zippy's can be found only in Hawaii so if you are visiting, I guess you can come and see what it is like. I honestly dont have a really say in this place because their food is so-so and service is also just OK. Ive noticed that many of the restaurants in Hilo is just ghetto as they can ever be and this place is not any fancier. However, it is located in the Prince Kuhio Plaza which is like the mall, so its a bit cleaner and has AC. They do have a lot of local favorited like Korean Chicken, Saimin and Portuguese Sausages. They are alright. I really dont like their plating because it just looks ugly. Food isnt the worst but it definitely is not the best. If I was a tourist, I would probably come once and never come back. They do have to-go area where you can takeout instead of dining in along with the small bakery which they call it Napoleon Bakery. Parking is very easy to find and the price is affordable but not very cheap. read more

Zippy's Hilo - Korean Chicken - Diners Near Me - Hilo, Hawaii

Go early cuz the bakery sells out fast! Coconut cake was delicious as was the saimin soup!

5 stars go to their star employee Rheanne Jade. She went out of her way to make my experience a fantastic one . i did not need to ask for anything. she already brought it to the table . She is truly a shining example of an employee that takes pride in her work. Zippys sure won the lottery when they hired her. Outstanding! read more

Home cooking is still good. I always want to eat here once every time we come back. Thankful they have one in Hilo! read more

Zippy's Hilo - Digital menu or paper, which you like? - Diners Near Me - Hilo, Hawaii

Went here a few time when I was on vacation in Hilo. The last day before my flight I ate breakfast. I was in a rush, so I scanned the scan code on the table to pay my check. It got paid it went through but the check didn't close so I let the server know and I showed him that I paid it. He got his manager and they both told me it was not paid. I needed to pay again and get refunded for what I did pay with scanning the barcode code. I never got a refund. I called the manager multiple times left messages. Nobody never got back to me so I paid $140 for a $70 check. I am out $70. Nobody has ever returned my calls the manager and the server that lied to me should be fired. They ripped me off. read more

Our server Rae was awesome. She had the cook make me fresh fried chicken, to my request. She also checked up on us, to see if everything was okay and if we needed any more. Smiling all the while. Golden Fried Chicken Plate and burger with fries. An order of onion rings and saimin. read more

The location is great. Right in the mall but what happened to Zippy's? The meals are expensive and just not commanding like they used to be. Lower your prices or do more discounted specials. Or both. read more

I will give this Zippys an extra star because I chose to do take out and eat it there anyway. Being from Honolulu and having multiple zippys locations to choose from I was disappointed to get to the Hilo location at 11am and ask for a dine in table and be told that the wait would be 45 mins. I looked in and it wasn't busy. Multiple tables were open. We decided to go to the take out and eat it right there. The food was quality as expected but just super disappointed that the dine in could not accommodate us (3). read more

We enjoyed our Meal here in Hilo. We had to scan a code so they come and let us into the restaurant. There is Plenty of parking which is always desired in Hawaii. read more

When I lived on Oahu, Zippy's was always a go to when I was in a jam. Don't count on the same service here in Hilo. Online ordering is never on time. I'm not sure why. Even if I place my order several hours in advance, the wait time is always around 30 minutes. If you need to be somewhere at around 6, best to place an order for pick up at 5:15. That way, you'll probably get your order by 5:45. Always expect to wait! For some reason the Hilo location can NEVER have an order ready on time. So sad and embarrassing for a solid company like Zippy's. read more