They had me at Trek Fuel EXe, the electric mountain bike they rented for our tour of the Wire Mesa Loop. They sized me and set it all up and had me test out the gears and test ride so that when we were shuttled to the trailhead we were ready to go with no adjustments. The staff at the store were cheerful, helpful, and really went beyond in my opinion. Wally, our shuttle driver was great and I'd request him in the future. We ran into him on the trail and we all stopped and he took cute pictures of us. Thanks Wally. The bikes were so great that we both want to get one. Sigh, some day. They also have bike clothes. I buy most of mine online and that can be disappointing. I got a great jersey top there. It fits! Yay! They also recommended where to get great sandwiches (Deep Creek Coffee, a block away) and wow was that a perfect recommendation. As a hardtail owner and frequent rider, my biggest worry was sub-standard rental bikes. Nope, these folks have their own service area off the main room and my bike was in perfect condition. Banging down the slickrock obstacles and feeling the bike take care of me and own the line as the rocks challenged me along the way was a flying joy. A joy that only confidence in your machine gives. Yeah, that was a ride. Beautiful, challenging, and glorious. read more

I had a wonderful experience with Zion Cycles! I booked on a whim, showing up at opening the day I needed to request a bike. I had no issues getting one immediately. The customer service was phenomenal. The bikes were fantastic to have during exploring the National Park. I highly recommend! read more

We rented 2 e-bikes and 1 regular bike for our son here to ride through Zion. We had a great experience. The staff is incredibly friendly, and knowledgeable about what they do. They went above and beyond to make sure we had the perfect bikes for exploring Zion National Park, offering great advice on trails, gear, and safety tips. The bikes were in excellent condition, smooth, well-tuned, and perfect for the terrain around Springdale. They made the rental process super easy, and the customer service was top-notch from start to finish. Whether you're renting for a day or looking for gear or repairs, I recommend Zion Cycles. read more

The staff here is amazing! Great customer service! Thankfully they were able to accommodation our large party within a minutes notice. Biking through the park is one of the best ways to experience Zion. Highly recommend Zion Cycles and would definitely use them again in the future. read more

Zion Cycles - Cruisin through Zion - Bike Rentals Near Me - Springdale, Utah

Super accommodating group of people with great knowledge of the bikes being provided. I had to pick up my rental a day late due to travel delays and all it took was a phone for them to adjust my pick up date and time. The road bike was exactly what I needed for the riding was planning. Would strongly recommend them. read more

We were able to walk up and rent mountain bikes for that same day. Jimmy was so nice and helpful. He set up the bikes and made sure they were in good condition. We also rented a rack that worked well. Easy to drop off as well. Would recommend. read more

Zion Cycle and staff are awesome! I needed a brake tuneup after a ride to the narrow. They had me ready in under 3 hours. The ride to the tunnel and down the next morning was EPIC! The staff was super helpful, the turnaround was quick and the price was sweet. I'm a fan!!! read more

Wonderful guide and rental service just outside Zion. Heather was amazing and patient as she set my daughter and me up with e-bikes, wading suits for the narrows hike, and a great canyoneering guide (Nick) for our third day. E-bikes were the best way to access Zion as we were free of the shuttle crowds and felt like we had Zion all to ourselves. The crew at Zion Cycles made our multi-day experience fun and convenient, so we could focus on the adventures in and around the park. read more

These guys were willing to stay open late to fix a tire issue I had... a level of service I have not seen in a while. Thank you!

I have visited Zion NP multiple times to date, but this time around I decided to join a Gravel Bike Race. Since the associated bike rental shop with the Race was a little too far from the park (St. George) and the bikes they had when I checked their website was not one I was familiar with, I started searching local Bike Rentals in Springdale. I compared reviews and spent a good amount of time reading them and called 3 shops for comparison on what they offered. Zion Cycles is a full service shop in Springdale, I have seen many customers come in to the shop saying they went elsewhere to get their own bike repaired but other shops couldn't since most shops offer rentals only. My experience with my first call (I believe Ashley helped me) was great, she spent the time to answer all my questions about renting and the purpose of me renting it. I didn't feel rushed at all and we were able to secure two rentals for my friend and I. I believe the rental prices are also great here for what they are offering. The fact that they have "Trek" bikes which is my favorite brand also helped me decide that this shop was for me. Upon arrival to rent the bikes before our race, we wanted to test them out so I had reserved the bikes for two full days even though we just needed them for a few hours. Emily helped us get the bikes prepared and knowing that we were there for a gravel race, she ensured these bikes were tuned up, maintained and had everything we need including an emergency kit. This was simply not a "go ahead and pickup the bike in any condition" but they really took the time to ensure nothing goes wrong. The next time I am in Zion, I will be renting from Zion Cycles again to take that nice cruise around the scenic drive and the Pa'rus bike path. When you leave a shop like this with excellent service, they definitely deserve to be visited again. Thank you Zion Cycles for offering the bikes that you have and for being right at the heart of Springdale which was close to my hotel and restaurants! Till next time! read more

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Amazing customer service. Great bikes. Had so much fun with my daughter. The pricing was very competitive in that area as well.

Just finished a 1/2 day e-bike tour with Matt from Zion Cycles. This was absolutely the best way to explore the canyon. We learned so much along the way about the park, its beginnings millions of years ago to unique points of interest today. Matt is a wealth of knowledge. Absolutely breathtaking ride, but on an e-bike, very managable for a couple of 60+ year olds in moderately good shape. read more

Zion Cycles - Bike Rentals Near Me - Springdale, Utah

Zion Cycles team members respond quickly to your bike issues and get you back on the road/trail quickly. I live the staff.

Super friendly staff, very helpful. Rented the ebike here. Came with helmets. Best way to explore the park read more

Zion Cycles - Bike Rentals Near Me - Springdale, Utah

My fiancée and I wanted to get away for the weekend and spend some time in Zion. With all of the covid guidelines in place we missed getting shuttle passes so decided to rent some e-bikes instead to help us get around the park. We rented on a whim and lucked out with getting the last bike of the day. This was our first time using an e-bike which ended up being really cool. We shared a tandem bike which easily fit us both and were able to rent by the hour. The bike allows you to ride three ways - pedaling normally, pedal assist and power throttle. Our max speed we got to was around 20 mph. (Similar to a bird scooter) It was a blast & a unique experience to experience the park and trails this way. I'd highly recommend it to anyone. It's super easy to learn & suitable for all ages. read more

We walked in to inquire about e-bike rentals. The lady at the desk stated "That would require a lot of time and a lot of math on my part right now, which I don't have. So just come back at opening tomorrow and we'll see." I understand you might be busy, but this doesn't seem like a professional response to give, or a good way to get customers to come back to spend their money. Needless to say, we did NOT return here, and took our business to a much friendlier competitor up the road. read more

Had a flat on my electric bike and they fixed it in less than 30 minutes! Very friendly staff!

My boyfriend and I went to Zion NP during Memorial Day weekend after recent opening of the park. It was so overcrowded that the first day we had to walk from the Visitor center to Kayenta trail and back. We walked over 16 miles that day and could not bear to walk that the second day. So we rented out bikes last minute the next day and that was the best decision I had made. I fell in love with the bike I rented and ended up buying it off of them. The service was outstanding and I would highly recommend it. 5 stars for this wonderful place You guys are amazing read more

Such a great time we had thanks to Zion Cycles! We took our two toddlers in the trailer attachment and it was a blast! Staff are super friendly and welcoming. read more

Zion Cycles - Bike Rentals Near Me - Springdale, Utah

They were such a great help and even helped us navigate trails in the Zion National Park.

The folks that made our Zion Canyon riding experience a great one. From the moment we happened into the (Springdale) shop and were given so much friendly advice from Jimmy, we knew these folks are what a bike shop should be. We actually ran into some local cyclists while riding in the park, and they said you guys are the only real bike shop. Only regret was that we didn't have time to do some single tracks with you guys. Maybe next time. read more

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We made last minute plans for bike riding through Zion and came in the morning of our visit. Rental process was quick and easy. Signed some liability forms electronically and paid! We got one bike, one ebike and a trailer for our 15month old. They went over instructions needed for safety and operation and we were on our way! We rented for the day and returned them by closing at 530pm. Drop off was easy as well. Grateful for available bikes but then again it was during the week- on a Wednesday. You can also reserve online as well so that's convenient. Appreciate the customer service and help! read more

Zion Cycles - Helmets also included in rental - Bike Rentals Near Me - Springdale, Utah

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I found this Zion business very cognizant of COVID-19; every employee has a mask on and social distancing was instructed by the first employee I met. Brought in a bad tire at 10 min to closing, Stu put on a new tire, very old rim strip, tube was good--in no time flat. These folks deserve all the 5 stars you see here. Don't know what previous reviewer saw with COVID protections & social distancing but these guys are good to go. Working hard to get a customer back on the road requires having experienced that themselves and pay it forward. Very happy with Zion Cycles. read more

This place deserves the 5 star rating. So I'm traveling with a little buddy who cannot ride a bicycle. Zion Cycles suggested a carrier which worked out great. I booked in advance, which I highly recommend, and when I arrived everything was ready for me and my buddy. Awesome customer service and reasonable prices. I just wished I had an EBike, my legs felt my jelly after the 22 mile roundtrip ride. read more

Zion Cycles - After ride nap - Bike Rentals Near Me - Springdale, Utah

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This place is very organized, following distance measures. The staff was very helpful even when they were busy in the morning. I forgot my multipurpose bike tool with the chain link tool, and they had two versions which were fairly priced. Gotta have one just in case something fails on the 18 mile ride. No way I'm walking! I initially asked the gentlemen in the service department for help, and he immediately got another staff member to help me because he was busy doing rentals. Good system. The young lady who helped me out answered a few important questions I had regarding scenic drive which I was very appreciative of. Great staff!!! They know their stuff. read more

Awesome local shop. We came in from out of state and needed a new tube for our 2 bikes. They were super friendly and offered to change the tubes at no additional cost. While waiting the staff gave us great info for cool rides and local spots. I bought some gear to help support an awesome shop. read more

Staff was friendly,informative and helpful. First time getting an ebike and they spent time explaining how it works. Bikes were in great shape. Helmets included. We paid for early check in so that we can head to the narrows and this was by far the best decision we made! We definitely recommend and we will be back to this location. read more

Zion Cycles - The ebike with helmet included - Bike Rentals Near Me - Springdale, Utah

Great service, timely and friendly folks. Handled myriad last minute issues for me. A couple awesome dogs hang out there, too! Thanks, team!

Highly recommend booking a mountain bike tour with Brian. We rode the jem trail and it was awesome!! Brian made the trip memorable and you can tell he is passionate about making sure we had fun. It was just like friends riding bikes together. read more

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Whatever you do, don't use Zion Cycles. Their bikes are junk. I rented 2 ebikes for myself and my sister. Chain came off and jammed halfway up the scenic route and ruined the day. They wouldn't pick up phone or call me back when I was stranded. I finally found helpful man with tools to help me and we could see that this was not the first time this happened with this chain. When I got back they blamed me for "shifting wrong" going up hill and told me this was one of the newer chains. I ride all the time...,I KNOW how to ride a bike. I own several bikes and have done multiple 100 mile MS rides. They offered no resolution and I was too tired to bother with it further. I'll just never go back there and have told my biking/hiking groups the same. read more

I'm from the east coast and have never heard of these 'goat heads'. I went cycling with my partner for a few hours and came back to our van to rest. We went outside about two hours later to find 3 of 4 tires flat!!!! I had no idea you had to use slime and other protective measures out west. We took our bikes here to get 4 new tires...less than 24 hrs later we had our bikes back in excellent condition and we were on our way. They price it as very reasonable too; $105 for 4 tubes/slime. They saved me time and energy at Zion!! I couldn't be more appreciative. If you need service and quick for your bike: STOP HERE!!!!!!! read more

These guys are why bike culture is so cool. I would give them ten stars if I could. The team was extremely friendly, helpful, and knowledgeable. They really know their bikes and all the best places to ride in Southern Utah. read more

Scott and Zion Bicycles is by far the best shop in Springdale and Southern Utah! The bikes worked perfectly, the crew is full of knowledge and they are eager to help get you onto the trails of Southern Utah. The shop is built from the ground up with lots of detail and love that is obvious the moment you walk in. Loved the local and unique artwork that was displayed on top of being a rad bike shop. Keep the rubber side down!!!! read more

Fantastic shop! Andrea was super helpful and kind. She recommended us driving thru the park and seeing it all. Then got us set up for two bikes to bike on Scenic Drive to the popular trails. Best way to see the park was on these bikes! We had an amazing time thanks to Zion Cycles! Thank you Andrea! read more

What a great experience with Zion Cycles! Everything was flawless. The staff was professional, kind, and flexible. The bikes were everything I had hoped they would be and we had a fun and safe cycling day in Zion. read more

This is our fave local small bike shop, but don't let the size fool you. Packed with everything you need (maps and tubes) and don't (hats and stickers), plus a very knowledgable owner/proprietor. A wealth of local trail information, Fred (and his wife) make this shop a real "JEM." ;-) read more

Zion Cycles - Local trails rule! - Bike Rentals Near Me - Springdale, Utah

I reserved a bike prior to arriving since it seemed like a more fun option to get to the trails than a shuttle. Since my plans changed which they often do with spontaneous travel - The day of my reservation I stopped in to see if they could switch my reservation to the next day. Unexpectedly, she was not resistant to this request at all and offered I take the bike before they close that evening instead of the early morning pick up. Such a great and considerate idea. She also gave me a partial refund as I wouldn't need to drop it off after hours anymore. I had the best time biking 5.5 mi one way - climbing 500ft to emerald pools. The shifts on the bike were adequate for the uphill and the downhill was so fun I didn't even have to pedal. I recommend going out early. I started at 6:45am, and returned around 9:30am and the park and bike shop packed. Traffic to get into the park, and so many people on the roads walking and biking. If you are comfortable on a bike and in decent shape, reserving a bike is the way to go. read more

Zion Cycles - Bike rental. On Pa'rus trail - Bike Rentals Near Me - Springdale, Utah

Great staff and very helpful. We tried getting bikes during the COVID shutdown of shuttles and it was packed at every bicycle and shuttle shop. Luckily they had a 9am first come first serve option. We got two road bikes and were fantastic. I would rent from them again. Better options for the real bicycle enthusiasts. Mountain, road, ebikes. Etc. read more

Great experience reserving and picking up (though not possible to get night before without large surcharge) and super helpful tips from the guys running the shop. Worth the few extra folks to feel confident with tour rentals. read more

Zion Cycles is THE WORST!!!!! There are many places to rent ebikes in Zion and I can say with 100% certainty...Zion Cycles has to be the absolute WORST! Do not go anywhere near this place My family was looking forward to biking in and out of the Narrows for months, that's the main activity we drove 8 hours to Zion to experience. We rented 4 ebikes and everything was going great....until the chain exploded off my son's bike 3.5 miles from the entrance to the Narrows. We were stranded with no cell service and no functioning bike....but thank god we were able to drag my husband on the dead bike for the last 3 miles to the narrows...then we had to leave the bikes there and get on the crowded public shuttle to get back to town. (we wanted nothing to do with the shuttle which is why we got bikes in the first place) We never got to ride back and our entire experience and day was completely screwed up. When we arrived back at Zion Cycles, we were literally in SHOCK at their reaction. Not only could they have cared less...but they would not even refund the bike! Is that a JOKE?????? They should refund MORE than just that one bike, but the broken bike is a given! The extremely condescending manager just kept repeating like a broken record "we don't refund for broken chains and we usually charge to go retrieve the bikes as well'. I'm sorry WHAT? So, not only do you not give people a refund when their entire day is ruined because of your faulty equipment....but you want to charge them MORE to go retrieve the bikes? After reading other reviews...may people have mentioned that this same thing happened to them...their bike chain broke, their expensive adventure was ruined and they were not refunded a dime. I paid almost $600 for these bikes and the experience with the manager was truly shocking...disappointing....disgusting...I cant think of enough horrible words to describe the terrible customer service at this place. Zion is very popular in LA where I live and I will make a point to let all my friends know NOT to go anywhere this awful business. There are so many other great places in Springdale to rent bikes. STAW AWAY from this place. They should be ashamed of the way they operate. read more