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Springdale, UT

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Canyon Outfitters

4.2 (6 reviews)
Open • 9:00 am - 6:30 pm

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The Desert Rat - Climbing gear

The Desert Rat

4.6(22 reviews)
33.2 mi
•$$

My husband, who has Alzheimer's needs new shoes. So I took him to the DR. We have both purchased…read moreshoes there over the past 10 years we've lived in the area. The new location is really nice--quite the upgrade from their previous location. In past experiences, there was superb help in selecting & trying on shoes, which is why we went there. My husband had no idea what his shoe size is. Nor did I know because he always bought his own stuff. This having to do EVERYTHING for my man is a new experience. So I was shocked & dismayed that there wasn't a shoe guy to help. WTF? No more customer service in that shop. When I asked about the shoes, the guy said, "we just got these. I don't know anything about them ". What?? They used to be able to give the stats about everything on the shelf. So, I bit the bullet & became the shoe salesman. Pisses me off. Paid almost $200 for a pair of shoes that I had to sell to my man. Not impressed. I would have gone elsewhere but I couldn't handle another episode like that. This is a nice store, but the help went south. Where is that older guy who was so knowledgeable & helpful? These guys were nice but totally stressed me out.

(Review overdue.!)…read more So far everyone here has been Great! A huge Thank You to All the staff that was working on this Tuesday the 6th of September ! I originally went in wanting to exchange or return for store credit, a pair of flip flops that had too short a shelf life. After talking to the extreme experts on outdoor footwear I was sold on my 1st pair of Chaka's. I was even debating on color & these guys, these most impressive experts even steered me in the right direction on that too! Since I purchased these Chaka Z1 Classics, I've taken them to 5 states, worn them in the ocean, the indoor & outdoor showers. I've pretty much only taken them off to sleep! Haha THANKS BUNCHES Jeremy, Doug, Dave, Thomas, & Ky! Chaka's for life ! Puppy Friendly! (9/6/22)

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Canyon Outfitters - outdoorgear - Updated October 2026

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