I've reviewed Zig Zag once before, after my first visit, but having been there many, many more times and reading more reviews here, I think it's time I do another. Murray has retired from Zig Zag. The current tenders I've seen are Erik and Ben. Both have slightly different techniques, but they are both great at what they do. Here's my warnings and suggestions for going here:
If you're alone or with one friend, sit at the bar. If you're not there at 5 PM when they open, expect to stand or sit at a table until you can get a bar seat, but tell them you're waiting for one and they'll get you when your spot comes up. The people seating you might not be smiles-and-rainbows, but they're busier than they look and they're trying to get as much done as quickly and efficiently as possible. If there's a sign reading "Please wait here" outside the door, they do mean it, and they'll check and let you in when they can; the place doesn't look jammed from the door, but they try not to overcrowd the standing tables or have the bar piled three-deep. When they say they're at capacity, they mean it - everyone is a potential paying customer and they'll get 'em inside as soon as they're able. They don't do this for show. If you're with a group, take a table, but don't expect the same feeling you get when you sit at the bar and do the whole rapport-with-the-tender thing. They may seat you at a table or ask you to go to a standing table until seats open at the bar for you, and they will let you know when your spot opens up.
Food: It's a bit on the pricey side but very tasty. The gumbo is awesome and the cheesecake the best I've ever had. All food is made in-house except the ice creams, which come from elsewhere in the market. I've never had food here that I didn't love. Ask the bar to match drinks to the food if you like that - they can and will.
Drinks: Talk to the tender. Tell him what you like and don't like. Ask questions. If you have a drink you like made a specific way or with specific brands, tell them. Erik knows his whisk(e)y. They carry countless unusual and hard-to-find products, and will give you a small sample of something if you're curious. Be bold and try new things, or give a flavor profile and/or style and ask them to make you something; don't think you have to order a drink listed on the menu, though those are very good. I HAVE had drinks I didn't like on occasion, but I've asked the tender to alter them and he will. The drinks menu lists most of their liquor, too, but ask for the Captain's List if you want to see the higher-end liquor.
WARNING: Do not come to Zig Zag with a HUGE party. Do not expect bar seats immediately on a crowded night, and if you're there with three friends, it might take quite a while to get all of you at the bar. Do not expect cheap, deep-fried "bar food" or, alternately, a food menu as wildly inventive as the drinks. Do not come here if you want quiet - Zig Zag is very noisy. Do not expect a million candy-sweet mixes in martini glasses, all called appletini or chocotini or similar - those are NOT martinis. They can and will make you an apple drink, or a chocolate drink, or whatever flavor you like, if they can. Don't feel put-off if you insist on a martini, manhattan or other classic cocktail, give no specifics about how YOU like it, and don't like how THEY make it. They do not carry Red Bull, or any other energy drinks. Don't be surprised at nine-dollar cocktails. Zig Zag carries only three beers on any day.
Best way to experience the Zig Zag, in my opinion, is to come here alone or with one friend and in a talkative mood, on a rainy night, after dark. Wait for a seat at the bar, order drinks, some food and dessert, chat up the other patrons, and imagine you're in a speakeasy and the people walking by outside have no idea you're there. In the summer, the patio outside is mighty nice, and passers-by still might not notice you! read more