My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

Very helpful. We are so grateful to have this store right in town when we need a bolt or a key…read moremade it's my go to place just a few blocks away

Great service, always get a great deal on lawn products. They always let you know when it's gonna…read morebe on sale. I go through a lot of propane for work, this is the most convenient place to get your empty tanks filled.

Manager today refused to shake top of the line gallon of Benjamin Moore paint I purchased there…read morebecause a few ounces had been taken out. I've been having them shake older paint for over 20 years. Can was pristine, lid put in with rubber mallet. That's not close to being customer friendly, it's rigid and glad I have a choice. I've spent thousands of dollars there. She was condescending and authoritative. Over 20 years I've experienced some less than stellar Ace mishaps but haven't said anything. David Ziegler, you should be ashamed of the rigidity of your manager. Will be purchasing paint at Sherwin Williams in FRG or Home Depot. No use in paying a premium dollar for store location.

I love this place. They help if you need it but don't pester you if you don't. Has a great…read moreselection of excellent quality bird foods.

Jim Carlson at the front customer service desk gets my 5 Star review. Yesterday, homedepot.com…read moreworked on my phone. Today, in the store, when I needed it to find the aisle and location of a product, homedepot.com refused to come uip on my phone - instead I got a message that the "app is out-of-date". I don't know cell phones from space rockets. Jim figured out that the phone app had started to update but in the middle of updating. He asked what I was looking for and then escorted me to exactly where TSP (Trisodium Phosphate) cleaning products were. Home Depot has abandoned the true TSP (the dry granular crystals) and now only carries the TSP solution or a fake product that has no phosphate (phosphate is what does the cleaning). Which is a shame, but the Algonquin Home Depot gets 5 stars from me because Jim got my phone app updated and was knowledgeable on the TSP situation.

Bob in tool rental was professional and knowledgeable. He recommended the right repair and the…read moreright method of repair. Helped me select the right size rodder to clean my sewer drain. No upsell. No pressure to buy anything additional just honest advice.

The staff is ready to help. Have ordered several things to ordering staff is kind courteous helpful…read morehelp me get my order straight. I always can find something to buy in the store. Plenty of good deals to be had and they have almost anything you need easy to get in and out of convenient parking again staff is usually willing to help

Had bought all the pieces for a closet organizer with the help of a lovely young man at the Fox…read moreLake store. He was so helpful and put all the pieces together for ease and helped me get it all in my car. I had purchased 21 shelf 'arms' at about $7 each. Today when the handyman did the installation, it turned out i paid for 21 but the young man had only put 20 in the box. As i needed to go to a place near the Woodstock store - i went there to address the missing piece and return a few other things. Return guy was nice but said id have to talk to the GM about the missing piece. GM told me that since it was from a different menard's he could not pull up camera footage to verify my purchase nor do an inventory check and that he could not do anything. What? i had brought a picture of my completed closet showing i was clearly missing one piece. My receipt showed i purchased the 21 i needed. Too bad he told me - no proof. i ended up buying the extra one. I was stunned. I called the Fox Lake store - explained the situation and she promptly refunded my money without needing to check inventory / check video footage etc. Kudos fox lake - shame on the woodstock store.

Local hardware store that has something for pretty much all of your needs. We shop here for wood…read morepellets for my husbands smoker grill. They have a plethora of the wood chip flavors to chose from and for a good price. When checking out the cashier was friendly and recommended additional items for us to try on our next visit.

Horrible customer service and employee knowledge. I bought a part for my water heater and was told…read morethe part wasn't returnable when I bought it. They relied on a small sticker on one side of the box that I never even saw. The manager was a as!@#$%!!!! The employee should alert you that the part is not returnable. I will never shop this store again and would recommend you dont as well as they don't train their employees to give you the information needed. If I knew it wasn't refundable I never would have bought it.

I love starting my home improvement shopping at Menards, because there's usually a larger selection…read moreand there are a ton of tools and items that the "bigger" chains don't have. This one in Carpentersville is nice to shop at, because it's a little hidden and harder to get to than the other ones, so (at least in my mind) it's never crowded in here. For this trip, I came in to get a light switch and I was pleased with the selection. I used the app ahead of time to find out the exact location of the product in the store. The only part I wish there was more of is that I like how at the other retail chain, there's always someone walking around to answer your questions if you have any. It's not that that's not available here, it's just that there seems to be less people on the floor. When I do find someone, however, they have always been polite and helpful.

Cindy in the plant nursery area was wonderful. Appreciate her help and professionalism. Must of…read moreasked her a dozen questions about plants and she did not hesitate to answer our questions and/or make us feel rushed. Thank you Cindy. You are an asset to Menards. Linda & Don

I like the Menards in crystal lake over the others. The people are always very helpful and o think…read morethey have fair prices and it was a donut today when they had a 15% off sale! I arrived 20 minutes before the close and was having a hard time finding where some hardware was. The associate asked me if I needed help and helped me find 4 things I needed within 2 minutes. She was awesome in the hardware department. So nice as I was stressing we were not going to get everything needed before the store close. I always have had good experiences here. They have great selection of lumber and milk work as well as a side note. Needless to say... I highly Recommend this menards! Great service from knowledgeable team members. Thanks Menards team for the help.

I always shop here. Today I needed a small fold out step stool. My husbands needs to get into my…read moreJeep today for a hip replacement surgery scheduled. I asked where can I find a stool. I was told in the very back of the store. I asked the lady working that department since I could not find it. She was far enough away that she could have walked over and shown me the first time. I go back and still don't see it. Again back to the unfriendly lady who is exasperated that I am just too stupid to find it in my own. She walks back as slow as she can and shows me nothing that I have described to her. The closest she has is a big plastic stool that is more of a side table in size. I have just wasted 20 minutes in this store. -3 and running to get out if the store to get to Home Depo then get my husband and then go to the hospital. I am posting because as a customer for years I still expectetd to be treated with some courtasey. "Your Department?" Do better. Yes, Home Depot had what I needed. I was also greated with a smile. On a stressful day Menard's is a big NO.