I don't know how this place can only have a 4.0 when it well exceeds a 5 and then some!!!!!…read more The food- absolutely delish and not overly done with flavors that literally burst with flavor and freshness! The shishito peppers were so sweet and tangy in the bacon jelly and cheese and oozed with goodness! The steak and chicken were such a great combo to share between my husband and I with both being such different profiles of taste and actually complimented one another. The steak itself was absolutely perfect and the bread under soaked up all those juices so you didn't have to lick the plate after (great ingenuity when dining out :)) The desserts were fantastic but the star of the show was def the raspberry blondie. It was everything I imagined and more. The perfect sweet and tart mixed in a bowl with spoons ... thank you for not plating this - I felt like I was at home about to sit on the couch and indulge in something I created. Perfect experience, perfect presentation and to top it off their restaurant is surrounded by their farm. Tomatoes, jalapeños, peaches, peppers, micro greens, greens, herbs..... with everything going on today in this world and every thing being recalled this is a place I can stand behind doing it the right way! Service the phenomenal, food was perfection and atmosphere was next to none.... Thank you so much for such an amazing dinner out!

Everything was fine, I didn't love this place like some others did…read more Medium charcuterie board was very good & had plenty for 2 to snack on. Wife had the Teras major steak with a portobello mushroom. Steak was good mushroom hardly had any mushroom in it & was tasteless. I had the fish & chip & fish was good, tartar was meh & potatoes were mushy Sangria was fine but small Bill was $135 B4 tip for 2 dinners an app & 1 alcoholic beverage. We won't be going back. *we were there on a chilly night, if we would've sat outside on their beautiful patio our experience may have been better

I can't say enough great things about Tobinson Ace Hardware! From the moment I walked through the…read moredoor, I was greeted with genuine friendliness and outstanding customer service. The store was clean, well-organized, and stocked with everything I needed, making it easy to find exactly what I was looking for. It's refreshing to shop at a place where the employees truly care about helping customers instead of just pointing them toward an aisle. The highlight of my visit was Bailee. She provided some of the best customer service I've experienced anywhere. She was incredibly knowledgeable, patient, and genuinely invested in making sure I found the right products for my project. She took the time to answer all of my questions, explained my options clearly, and even offered helpful tips that saved me both time and money. At no point did I feel rushed, she made me feel like my satisfaction was her top priority. Bailee's professionalism, kindness, and positive attitude made what could have been an ordinary shopping trip into an exceptional experience. It's obvious she takes pride in her work and truly values every customer who walks through the door. Employees like Bailee are the reason people continue to support local businesses instead of shopping at big-box stores. Every interaction I had at Tobinson Ace Hardware was pleasant, and the entire team seemed committed to providing excellent service, but Bailee deserves special recognition for going above and beyond. Her dedication, expertise, and willingness to help exceeded every expectation I had. I highly recommend Tobinson Ace Hardware to anyone looking for quality products, fair prices, and customer service that is second to none. A huge thank you to Bailee for making my visit such a positive experience. I'll absolutely be returning for future projects and will gladly recommend this store to friends and family because of the outstanding service I received.

Very helpful. We are so grateful to have this store right in town when we need a bolt or a key…read moremade it's my go to place just a few blocks away

Manager today refused to shake top of the line gallon of Benjamin Moore paint I purchased there…read morebecause a few ounces had been taken out. I've been having them shake older paint for over 20 years. Can was pristine, lid put in with rubber mallet. That's not close to being customer friendly, it's rigid and glad I have a choice. I've spent thousands of dollars there. She was condescending and authoritative. Over 20 years I've experienced some less than stellar Ace mishaps but haven't said anything. David Ziegler, you should be ashamed of the rigidity of your manager. Will be purchasing paint at Sherwin Williams in FRG or Home Depot. No use in paying a premium dollar for store location.

I love this place. They help if you need it but don't pester you if you don't. Has a great…read moreselection of excellent quality bird foods.

Jim Carlson at the front customer service desk gets my 5 Star review. Yesterday, homedepot.com…read moreworked on my phone. Today, in the store, when I needed it to find the aisle and location of a product, homedepot.com refused to come uip on my phone - instead I got a message that the "app is out-of-date". I don't know cell phones from space rockets. Jim figured out that the phone app had started to update but in the middle of updating. He asked what I was looking for and then escorted me to exactly where TSP (Trisodium Phosphate) cleaning products were. Home Depot has abandoned the true TSP (the dry granular crystals) and now only carries the TSP solution or a fake product that has no phosphate (phosphate is what does the cleaning). Which is a shame, but the Algonquin Home Depot gets 5 stars from me because Jim got my phone app updated and was knowledgeable on the TSP situation.

Store has inventory management issues. Went shopping for a doorbell it said they had in stock…read moreonline. I asked the store associate and was told to purchase that item I had to scan the barcode on the display, buy it online, and go up to the service desk. Someone will go unlock the cage and I'll get my item. Piece of cake? Sounds simple right, nope. I did everything the employee told me to place the order, and headed to the service desk to pick up. No issues with placing the order. Immediately, the woman at the desk told me there's a 2 hour wait on online pickups. I explained to her that I'm a person standing in front of her, that came to the store, and not a person shopping online. I WENT online, yes, to order the item, as your associate said I had to per your system. Nobody told me - not the associate or the sign I scanned - that there could be up to a 2 hour wait. How is anybody supposed to know that who's in the STORE purchasing items? I'm not online. If you want to lock things up for security reasons, KEEP TRACK OF THEM. When somebody is buying something in your store, physically, in person, you cannot say they are an online order that has to wait 2 hours. It doesn't help that I have severe anxiety, and was shopping at 6am so I could get off the roads ASAP and get home before morning traffic got bad. I finally got my item after waiting about a half hour for multiple people to check multiple cages, top stock - all kinds of places were checked. This security system has existed my entire 42 year life. You take the paper ticket for the expensive items up to the desk where you wait a couple minutes and they grab it from the secure area. That's the system, simple, been in place since at least the 80s. Why can't you figure it out here in 2026?

Not a giant box store where you can't find anything. I went in for screen door replacement parts…read moreand the employee who helped me was great! I got some tips on screen repair as well. Clean store and very organized. The seasonal aisles are fun too. Don't forget your rebate slip on the way out!

Has anyone had problems receiving Menard's Rebate Checks? I submitted rebate slips back in July and…read moretheir website shows it was processed in August and mailed August 21st. Communications with Menard's is only via email and their reply Two weeks ago was experiencing increase in customer inquiries... Website shows it has not been redeemed and all they need to do is void the first rebate and issue another.

Good staff, service and knowledge. Always has the "one off" item you need..."ACE IS THE PLACE WITH…read moreTHE HELPFUL HARDWARE MAN"... Not just a catchy jingle!

I don't typically do review, but I had to speak up about how broken the customer service I received…read morefrom the owner(older stiff guy) truly was. The staff was nice, but this guy should probably retire, as his people skills were terrible. if you can afford to, just go to another location they appreciate your business.

I love starting my home improvement shopping at Menards, because there's usually a larger selection…read moreand there are a ton of tools and items that the "bigger" chains don't have. This one in Carpentersville is nice to shop at, because it's a little hidden and harder to get to than the other ones, so (at least in my mind) it's never crowded in here. For this trip, I came in to get a light switch and I was pleased with the selection. I used the app ahead of time to find out the exact location of the product in the store. The only part I wish there was more of is that I like how at the other retail chain, there's always someone walking around to answer your questions if you have any. It's not that that's not available here, it's just that there seems to be less people on the floor. When I do find someone, however, they have always been polite and helpful.

Cindy in the plant nursery area was wonderful. Appreciate her help and professionalism. Must of…read moreasked her a dozen questions about plants and she did not hesitate to answer our questions and/or make us feel rushed. Thank you Cindy. You are an asset to Menards. Linda & Don

The staff at this location are top notch and this place has overall better prices than the other…read moretwo big chains. Yes, it is a hassle to collect receipts and mail in the rebates, but nothing is greater than opening that check and feeling like you won a prize. Here there are also many odds and ends that you can't find elsewhere, like food and books. I bought a compressor and a nail gun recently and I have been impressed with the quality. Lastly, when I return things here, I show my receipt and it's all good. There's no trial and a long process. I love that. This is always my first stop.

I was looking for an item for my husband and could not find it I asked a young man in that…read moredepartment,tools. he looked all over for it and took me across the store to no sucess. He invest igated further and told me it had to be ordered on line..He then set it up and gave me the paper work and all the information. He even chased me down with my grocery list that I forgot on his desk. His name is Ron and I'll never forget his kindness