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Ziegler's Ace - Elgin East

3.2 (9 reviews)
InexpensiveHardware Stores
Open • 7:00 am - 6:00 pm

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1 month ago

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6 years ago

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10 years ago

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9 years ago

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7 years ago

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8 years ago

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8 years ago

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10 years ago

Outstanding customer service. Unfortunately I didn't get the gentleman's name who helped me while I was there.

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Hardware

Hardware

(778 reviews)

$$

My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

The Home Depot

The Home Depot

(40 reviews)

$$

Forget the rental department! Once rented a brush cutter. Used it for 5 minutes before it ran out…read moreof line.Took it back & the guy handed me a length of line! Got the line on but had nothing but problems with it.When returning it the next morning was told I couldn't get a refund or discount. Tried to rent a chainsaw 3/21/26.Should have made them start it before leaving,because I couldn't get it started. Took it back.THEY couldn't start it. They tried every chainsaw & COULD'NT START ANY OF THEM! Refunded my money but was a complete waste of time!!! Their tool mechanic must really suck!

I order flooring from Home Depot.com the order was picked up by FedEx and then lost. I never…read morereceived the delivery and tracking shows it was never delivered. I contacted Home Depot and canceled the order and requested my refund. They had already charged my card. They sent my request to TRE (the retail equation). No idea who they are. They refused to refund my money. I explained that this is NOT a return, but I never received the product. They said that nothing they can do. First of all this transaction was with Home Depot, not TRE. This is the most ridiculous thing I've ever heard. No refund even though they never delivered. Very disappointed in Home Depot. Please take this as a warning when ordering online. March 02, 2026 Looks like there is a delay in your delivery. We're working on it. 11:30 am February 28, 2026 Shipment arriving On-Time Ellenwood, GA 12:03 am Arrived at FedEx location Ellenwood, GA 12:01 am February 27, 2026 Shipment information sent to FedEx 05:41 pm

The Home Depot

The Home Depot

(35 reviews)

$$

This is my second time purchasing a gun safe from…read moreHome-depot. The delivery was unpleasant with one guy having a poor attitude about bringing the safe into the entry way which I paid extra for. Once delivered the safe was still left bolted to the pallet the one mover said they do not do that which ok but defeats the purpose of paying extra to bring it into my home. Once we unpacked the safe we noticed a sizable dent and paint peeling on the front so we called to have it picked up and refunded. I called Home Depot customer service and was told I had to contact the manufacturer directly as they don't do returns themselves. So I called the manufacturer directly and was told that Home Depot has to do the return. So I called Home Depot again and they said they can pick up the safe and refund the money. We received the case number and was informed that it would be picked up today from 10am-2pm and no one showed. I called Home Depot a little after 2pm and informed them no one showed to pick up the safe and was offered a $100 refund to keep the damaged safe which costs me $1,500 and some change. I said no obviously. I was put on hold for about 20 minutes and then the the call either disconnected or Home Depot ended the call after giving the gentleman my information I didn't receive a call back or anything This is my third attempt now to get the safe properly removed from my home and refunded. If I could give ZERO stars I would I have been dealing with this for 5 days now and the incompetence is mind blowing. It appears that Home Depot doesn't care about any customer service whatsoever and whoever they use for deliveries is a joke. Sorry for the long winded explanation but I will not be shopping at Home Depot ever again anyone reading this highly advise going to Lowe's at-least there any issues I had were resolved in a professional and timely fashion.

Went to home depot this afternoon with my wife for flowers for our exterior of our home…read more The selection of available flowers, vegetables, shrubs, and trees was impressive. We were looking for shade flowers, finding the selection overwhelming we asked for assistance. A young woman in gardening named Emily (big shot out to her) offered to assist us. Emily, stayed with us the entire time (30 or more minutes) making sure we purchased everything we needed. What Emily didn't know she would run and ask her manager. I hope Home Depot realizes what a great employee Emily is.

Ziegler's Ace - Elgin East - hardware - Updated May 2026

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