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    Zettler's Route 66 Store

    5.0 (3 reviews)
    ModerateGrocery
    Closed 10:00 am - 4:00 pm

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    2 years ago

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    Safeway - Outside

    Safeway

    3.0(75 reviews)
    16.4 mi
    $$

    We visited this Safeway during vacation to stock up on necessities for our hotel room. I felt that…read morehad a wide selection of items, and the store was well organized. Our cashier was absolutely hilarious and kind. She gave us some advice on exploring the area as well, which we appreciated.

    rude cashier: Lu I…read morerarely leave negative reviews, but our experience with the cashier, Lu, was one of the rudest customer service experiences I've had. From the moment we walked up to the register, she never greeted us, smiled, or made eye contact. We had neatly stacked our groceries inside the basket to make checkout easier, but instead of politely asking us to take everything out, she abruptly told us to remove it all. We had no problem doing so--it was simply the way she spoke to us. My husband even made a lighthearted comment that we thought leaving everything neatly in the basket would make checkout easier, but instead of responding politely, she rolled her eyes and mumbled under her breath. Throughout the entire transaction, she acted as though we were an inconvenience. She continued mumbling, handled our groceries carelessly, and when she finished scanning everything, she didn't tell us our total or even acknowledge us. She just stood there silently, staring at the register without looking at us or saying a word, leaving us wondering what she expected us to do. My husband finally asked, "Is that the total?" Instead of simply answering, she mumbled again, rolled her eyes with a nasty attitude, and immediately turned her attention to the next customer as if she was done with us--even though we hadn't even paid yet. After we completed the transaction, my husband still thanked her as we were leaving, but she didn't acknowledge him at all. She simply rolled her eyes again. I understand everyone can have a bad day, but there is no excuse for treating customers with this level of disrespect. We weren't asking for anything special--just basic courtesy. A simple greeting, polite communication, and a little professionalism go a long way. Unfortunately, this was one of the rudest customer service experiences we've had, and I sincerely hope management addresses it so no one else has to be treated this way.

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    Safeway - Item

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    Bashas' - Exterior

    Bashas'

    3.7(89 reviews)
    46.1 mi
    $$

    Brandon the sushi chef did an incredible job. The sushi was genuinely as good as a restaurant and…read morethe staff were very friendly and amazing. Would return any day!

    Bashas' is one of those places you end up relying on more than you expect. It's not flashy, it's…read morenot trying to reinvent grocery shopping, but it quietly does a lot right. We stopped in on our last trip through Sedona, and what stood out immediately was the staff. Everyone we interacted with was genuinely nice. Not forced, not rehearsed. Just friendly in a way that makes a quick stop feel a little more relaxed. A couple of brief conversations, a few smiles, people actually acknowledging you. It's a small thing, but it sticks with you. The store itself is clean and well organized. Nothing confusing about the layout. You can get in, find what you need, and get out without wandering around wondering where anything is. Selection is solid across the board. Produce looked fresh, shelves were stocked, and there's enough variety that you're not settling for second choice items. Prices are about what you'd expect for the area. Maybe a touch higher in spots, but nothing surprising given the location. It's convenient, and sometimes that's part of the equation. Checkout was smooth, no long delays, no frustration. Just a straightforward experience from start to finish. It's not a destination grocery store, and it doesn't need to be. It's dependable, easy to navigate, and backed by people who actually seem to care a little. That alone earns it four stars.

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    Bashas' - Javlinas visit every night- they get dog food & apples

    Javlinas visit every night- they get dog food & apples

    Bashas'
    Bashas'

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    Zettler's Route 66 Store - grocery - Updated August 2026

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