Emma did my manicure and pedicure and she did an amazing job! I absolutely love it and will be going to her again! read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

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Amazing service! Everyone is super friendly and skilled here! Zen bar never failllllssss !!!! Went with something more simple and dainty & I luvvvv !!! read more

Zen Nail Bar 2 - Rosy pink sheer base with chrome my new go to ! - Nail Salons Near Me - Rancho Cucamonga, California

Very disappointing experience. The nail technician repeatedly hurt my fingers during the manicure, causing bleeding, and my fingers were still bleeding afterward. I also noticed that other customers were offered drinks, but I was never offered anything. The nail polish was messy, with black polish left outside my nails, and I had to point it out before they properly cleaned it up. They tried to upsell me nail extensions, and after I declined, the service felt rushed and careless. I came here to relax, but instead left in pain and feeling poorly treated. Very disappointing customer service. read more

Zen Nail Bar 2 - The nail technician cut my skin, causing bleeding and pain. She saw the blood but continued without treating the wound. - Nail Salons Near Me - Rancho Cucamonga, California

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Extremely Disappointing Experience Careless Work, Poor Communication, and Lack of Professionalism nail technician was handling the electric file so carelessly that she was filing my skin instead of my nails, leaving cuts and causing pain. Even after I brought this to her attention, the filing continued to feel rough and uncomfortable. At one point, she even let the machine land on my foot. I genuinely felt like my comfort and safety were not being taken seriously. I specifically requested an acrylic pedicure with square-shaped nails and added length. However, the first technician applied acrylic without adding any length, leaving my nails essentially the same length as my natural nails. I questioned the result because what is the point of getting an acrylic pedicure if my nails are going to remain the same length? Instead of properly addressing my request, she removed the work she had already done and started applying artificial nails to build length before putting acrylic over them. By this point, I had serious concerns about her technique and whether she understood what she was doing. What frustrated me even more was the lack of communication and the fact that another employee appeared to understand English but did not step in to help. When I first raised concerns, the other employee came over and acted as though she understood what I was explaining. However, she allowed the situation to continue, even though it was becoming increasingly obvious that there was a problem. The work continued to go wrong, my foot was already in an uncomfortable state, and nobody seemed to be resolving the issue. It honestly baffles me that someone can give the impression that they understand a customer's concerns without making sure they actually understand what is being requested. If there was a language barrier, why not acknowledge it and bring over someone who could communicate with me clearly from the beginning? Instead, I was left repeating myself while the situation continued to get worse. Eventually, I told them I would rather leave and go to another nail salon. I offered to pay for the time they had spent, even though I was unhappy with the service, because I simply did not want to continue. It was only when I was trying to pay and leave that they finally brought over an employee who spoke English to ask what I wanted and help resolve the situation. Why did it take me reaching that point before someone who could properly communicate with me was brought over? By then, one foot had already been partially worked on and altered, while the acrylic on the other foot was being painfully filed off. My skin had repeatedly been caught by the electric file, and I was already extremely uncomfortable and frustrated. When the English-speaking employee asked what I wanted, I explained that I simply wanted an acrylic pedicure with square-shaped nails. Yet the conversation continued going in circles, with the technicians repeatedly asking me what length I wanted. I kept trying to explain that I just wanted square acrylic nails. I understand that length is an important part of the service, but I felt like nobody was actually listening to me or addressing the problems that had already occurred. I understand that language barriers can make communication difficult, and I am willing to be patient with someone who is genuinely trying to understand me. However, pretending to understand a customer instead of getting assistance is not acceptable, especially when the misunderstanding is affecting the quality of the service and the customer is experiencing pain. This experience was not simply about being unhappy with my nails. It was about careless filing that left my skin cut and painful, questionable application techniques, poor communication, and the unnecessary frustration of having to explain myself repeatedly while nobody took responsibility for resolving the situation. I left feeling frustrated, uncomfortable, and disappointed. Customers should not have to reach the point of walking out before someone finally makes an effort to communicate with them properly. I strongly encourage management to ensure that technicians are properly trained in acrylic application, safe filing techniques, and customer service. If a technician cannot understand a customer's request, someone who can communicate effectively should be brought over immediately not after the service has already gone wrong. Unfortunately, based on my experience, I would not recommend this salon. Customers deserve to feel safe, listened to, and confident in the service they are paying for. read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

Had a deluxe gel pedicure was wonderful , love how detailed the nail tech Amy was , great massage & massage chair was needed .Definitely will be coming back (: read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

I came in on Thursday and I really wanted to like this nail salon because I've heard so many good things about it. I called before hand and asked they would take a walk in and he said yes. So came in and they just asked what I needed and I needed a mani and pedi. They had to ladies working on me and they didn't talk to me nor asked if I needed a drink because they do offer drinks. But that's not the point, it's I paid extra for gel nails and my pedi looks clean but my mani was very sloppy. Had dried up gel on my fingers and she tried to cut it off with nail clippers which didn't work. My gel is already lifting and it hasn't even been a week. It's just sad because I had very high expectations for this place and the quality is very poor. read more

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Will was amazing! I got the Zen Signature CosmoSpa Pearl pedicure, and it was hands down the best pedicure I've ever had. I've been getting pedicures for over 30 years, and the steam from the water was something I'd never experienced before. It felt so relaxing and made the whole treatment extra special. The pearl soak, scrub, mask, callus treatment, hot stones, massage, and hot towel were all wonderful. I'll definitely be back and will ask for Will! read more

Zen Nail Bar 2 - Aromatherapy steamer - Nail Salons Near Me - Rancho Cucamonga, California

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I just got my nails and my toenails done here. They look beautiful! Linn did both for me, and my friend had 2 other technicians do her mani and pedi. Everyone was super nice. The decor is pretty, I like the music they played softly in the background, it was peaceful and welcoming, and we didn't feel rushed. They also take appointments. I'm really excited about how long the builder gel is supposed to last. My friend said that hers lasted a month and she only got a new manicure because she wanted to fill in the new nail growth and change the color. It's easy to get here, too - right across from Ontario Mills Mall in the BJ'S parking lot. I'm excited about coming back here. I recommend. read more

Zen Nail Bar 2 - Manicure with sparkly builder gel polish - Nail Salons Near Me - Rancho Cucamonga, California

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So my daughter and wife have been coming here for some time now and they are always left happy and satisfied with the way their nails come out, which is always perfect! When they're happy, I'm happy! They visited today and were able to get a last minute appointment. As usual the ambience and all around vibe was great, which is what drew us all in in the first place. Nails turned out great and we will definitely be back in! read more

Zen Nail Bar 2 - Nails did.... - Nail Salons Near Me - Rancho Cucamonga, California

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Perfect gel mani by Will and pedicure done today. Walked in here not knowing what to expect, but was conveniently located. I will 100% be coming back here. Fully satisfied, and please with my experience. Emma is very good at pedicures. Thankful to have found my pedicure person. She takes her time, and really gives you the full service. Already planning a girls trip next time! read more

Zen Nail Bar 2 - Walked in here not knowing what to expect, but was conveniently located. I will 100% be coming back here. Emma is very good at pedicures. - Nail Salons Near Me - Rancho Cucamonga, California

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Yes it was sooooo nice all the workers there deserve a raise. They did me and my daughter's nails so nice read more

Zen Nail Bar 2 - My daughter's nails - Nail Salons Near Me - Rancho Cucamonga, California

EDIT AFTER SEEING THE OWNER'S RESPONSE: His rudeness and disrespect should speak for itself... I know for a fact that I reviewed the right place lol, and this guy sounds exactly like how I described. I'm glad they've made changes to the pricing since I did mention it was from a while back (again - I explained everything in detail and it was the truth). Regardless of the name, the shoe obviously fits! I really hope they learn to give better service for their sake but based on this response it's not looking good. *** There has been a little time since I wrote this review, and I still can't think of anything more positive to add. Yelp just sent out its annual reminder for Elites to update their reviews (or better yet, those unpublished drafts) so it's time to finally publish what still remains as the worst nail salon experience I've had... Zen Nail Bar 2 is the most painful mani-pedi I've ever had! I get my nails done frequently but wanted to give this place a try since we were visiting with family. I should have recognized the many red flags from the start. First off, know that they only do "adult pricing" if you take your kids. Angie was very adamant that they don't do kids pricing at all, which is fine because we weren't even asking or expecting it lol. But the immense emphasis on price when we first walked through the door should have been the first red flag. We got two mani-pedis. One for my toddler and one for me (regular polish for both, no gel or acrylics or dip or anything like that). I paid extra for a french tip design which was expected. She did keep trying to upsell me to get rid of my calluses (which I have none of) as well as other stuff I didn't want, much less need. She shamelessly showed disappointment when I picked the basic options for both mani and pedi because again, I didn't want or need the add-ons anyway. So be aware of this. The description they put on Yelp is just not accurate. Another red flag was them hurting me and gaslighting me after! I've never had an ingrown nail in my entire 34 years of living and this lady is trying to convince me that my nails don't grow "the right way" to justify how painful the nail cutting and "cleaning" was. She was hacking at my big toe even as I begged her for a break to breathe. I was literally screaming in pain and they gave zero Fs. My toe looked like a swollen baby tomato. Bright red. She even admitted that I don't have any ingrowns or problems otherwise, but that she THINKS I would have one "in the future" by the way my nails grow. At this point, if I do get one, it's because of the way she cut them which literally no one else has ever forcefully tried like that and is just plain wrong on so many levels. As I type this, it still hurts so bad! Which again, I've tried plenty of salons in my lifetime and not one other person has said that my nails grow "wrong" and are as ugly as she claims them to be. And other crap like I should never wear "gym shoes" because of how bad my toenails are. This lady is a JOKE because I've been paid for literal hand modeling and insulting me repeatedly just to make an extra sale is so outdated at this point. That's obviously the goal, so like why not just I don't know... be nice and give good service? I remember my nail tech also trying to shame me for being a teen mom... I had my kid when I was 30... lol... but even if I was as young as I looked, so what? I didn't come here for unsolicited insults. I wouldn't be surprised if they respond to this with even more gaslighting. She threw plenty of other insults my way, like saying that I'm weak and can't tolerate any pain and get this--that my toddler tolerated it better than me. Like first of all, WHY SHOULD I HAVE TO WHEN YOU ARE MARKETING LITERAL "ZEN" IN YOUR NAME? And second, who's gonna tell her that childbirth isn't exactly painless as well as most parts of motherhood. But I digress. Even Sonni (the owner?!) who was next to us on my right was doubling down on the gaslighting. He said it's NORMAL to experience "throbbing" pain for at least "24 HOURS" afterwards. I wish I was kidding but NOPE, HE REALLY DID SAY THAT. And basically was telling me to just deal with the pain. Such a ridiculous experience. I've noticed there are a ton of seemingly fake reviews on here and on Google so just be very aware. Read the not-so-positive reviews too because I see that others share the same sentiment that I do. Oh they also take photos of you without warning. People usually ask beforehand but she took some without my consent which I wanted her to delete. They also have way too many cameras throughout the place like it's Walmart or something. I hope they use this review to improve themselves because they did NOT pass the vibe check. Ambiance--who is she? Zen? Nope, not here. There are much better nail salons in the area. TL;DR: Go here if you want to be disrespected with continuous insults while your skin is being cut into painfully. Or you know, DON'T. read more

They always do such a good job and take their time !I love how my gel x and pedi came out

Absolute amazing customer service and care. Friendly staff and wonderful refreshments offered. Nail tech Lynn absolutely SLAYYYYED the nails. Will be back for sure read more

Detailed oriented techs. Will be back to try the designs next time. They also offer complimentary drinks while you wait :) read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

I was just at this nail spa and I love the place and people there! I had linn do my nails and she did a good job they came out so nice.

First time coming to zen nails and let me say the customer service is top notch ! I felt so welcomed here and the nail techs here are amazing! Love love love this place! I will be recommending this place to my family and friends for sure! read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

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Tom was great! Booked a regular manicure. He was very attentive to my cuticles, which was important for me. He was quick but efficient. Thank you Tom! Nice and convenient for out of towners who are staying at the Hilton on Marriott across the street. Took one star off bc I made an apt for 2:15, but wasn't seated till about 2:50pm. read more

I loved my nails. First time customer and the service was awesome and everyone is very nice and attentive. 10/10 will definitely come back. Linn is so nice and did such great job on my nails. read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

Today was my first visit to Zen Nail Bar. For starters it's really nice. The staff was really nice especially the guy who greets you. He is so sweet and offers complimentary drinks. Angie who did my fill did an amazing job. She de-bulked my nails, basically started all over again. They look and feel so much better than before. The guy who did my pedicure was gentle and very attentive to detail. Angie gave me a long stem rose for Mother's Day! I highly recommend Zen! read more

Zen Nail Bar 2 - Nails done by Angie! - Nail Salons Near Me - Rancho Cucamonga, California

10/10 experience at Zen Nail Bar! It was my first time coming here for a pedicure, and they did an amazing job. Everyone was so friendly and welcoming, and the service was excellent from start to finish. I'll definitely be coming back. Highly recommend! read more

Amazing nail salon so clean and pretty inside everyone was so sweet and the offer you drinks ! I got a hard gel manicure and the came out so beautiful. They pay very close attention to detail my nails feel like they will last a long time I definitely recommend coming here you will have a great experience! read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

I got a gel builder set and overall I'm really happy with the results. My set looks natural, and the shape came out clean and even. I can tell care was taken during the application. It doesn't feel bulky, which I've experienced at other places. I'd definitely come back for this service! read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

I did come for pedicure. Nail tech really sweet nice, make sure I'm not hurt when she massage. The salon is really clean, professional and model. read more

Lin was amazing and so talented!!!! My daughter's nails are so pretty!!! Thank you so much for a wonderful experience!!! read more

Zen Nail Bar 2 - Nails done by Lin - Nail Salons Near Me - Rancho Cucamonga, California

Great service! Fast, friendly & efficient! Edma didn't waste anytime. She made sure she was happy with my nails as well as me! read more

Not worth the $$. I understand line work is hard and I appreciate the nail tech for trying. But the design I requested was simple. My appointment was at 5:30pm and I didn't leave until 7:30pm. It honestly looks like a child did my design. The picture with the white manicure is what I asked for. The picture with the pink manicure is what I received. $110 for this set!?!! I get nails aren't cheap, but these are my birthday nails and they are not what I expected. Looking at the tons of pictures on yelp, this place looked like they knew what they were doing. I was wrong. By the end of the appointment, I just wanted out. read more

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Everyone was very kind and provided great service (: might have found my new go to spot

Loved my nails, and the ladies that did my nails were so gentle with my hands. Loved the music and everything in general, felt literally Zen lol. It was the best. Looked them up and came for the first time, would definitely come back again read more

Zen Nail Bar 2 - Nails - Nail Salons Near Me - Rancho Cucamonga, California

Had such a great pedicure with Will! He provided amazing service and made the whole experience so relaxing. It was exactly what I needed for a little self-care day. I left feeling refreshed, relaxed, and very happy with my pedicure. Definitely recommend booking with Will! read more

The cost of the pedicure, totaling $97 with the tip,is a bit excessive for my preference.. While the place is nice, people are friendly and professional, and the technician did a great job leg massage with scrub and lotion, along with some form of treatment in the water, the overall experience did not seem to justify the price tag. It's worth noting that the choice of service was made by my son (I only wanted a basic pedicure), and I never received a hot stone massage which I wouldn't want because I don't like them and I had sunburn on my legs which would have done serious further damage. I recall a previous establishment where I received a similar service for only $50, which included a thoughtful gift bag, drink and a gesture of appreciation by the owner and establishment. While I understand that beauty treatments come at a cost, and people deserve to earn a living the particular experience disproportionately expensive. read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

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I called and they take walk ins! Came on a Friday afternoon so the wait wasn't to bad. Gorgeous location inside! Very relaxing. Great music! wonderful service and very kind personal and they serve you drinks! read more

Zen Nail Bar 2 - Champagne - Nail Salons Near Me - Rancho Cucamonga, California

Jessica did my pedicure and it was amazing! Very good at cuticle care and overall Great service! Very thorough and great attention to detail! Service was pleasant! read more

Great experience! The salon was clean, welcoming, and relaxing. The nail tech, Will, was friendly, professional, and did an amazing job. I'll definitely be coming back! read more

Very friendly staff. I didn't have an appointment and was pressed on time, they were kind enough to rush me in and get my nails done. Very clean salon, high quality work and amazing customer service. read more

Love my nails! Got cat eye for the first time and it's awesome!!! The salon is decorated so nice too! read more

Zen Nail Bar 2 - Nail Salons Near Me - Rancho Cucamonga, California

Staff is all so nice and they take their time with your nails. Jessy was super sweet and did exactly what I asked for

Great place very friendly and fast service they also do a great job will definitely be coming back here came here from an hour away well worth the drive! read more

Felt judged when walking in, and went in twice to ask for service. I was denied putting on Manicure stick on nails, and decide to ask about a facial. The lady turned away while answering , "Yes, but the lady is on vacation." Seems random. Could be wrong but wouldn't want to get my service done by a judgmental place. read more

Service was great and my pedicure looks good. She was thorough & has held up well over the last 2 weeks.