I always have had such a great experience going through this drive-thru at Zaxby's! From the moment I pulled up to the speaker, the staff member was friendly, patient, and clear while taking my order. It's always nice when you're greeted with a positive attitude, especially when you're on the go. The line moves a little slower, but I never felt impatient as the food is always great. When I go to the window, the team is always just as polite and professional. My orders are always accurate, neatly packaged, and handed to me with a smile. The food was fresh, hot, and exactly what I was hoping for.....crispy, juicy chicken and perfectly seasoned fries. It's not always easy to get both speed and quality at a drive-thru, but this location delivered. Excellent service, great food, and a smooth, efficient experience overall. I'll definitely be coming back. Also want to say although I do primarily go to the drive thru, the bathrooms are always clean as I frequent them. read more

I love Zaxby's, salad. Everything is fresh and prepared we'll. I love it with.zaxbys sauce but unfortunately, Zaxby's sauce is not an option on the DoorDash menu read more

Workers can't follow basic instructions for an online order. Got the wrong wing sauce and asked for extra seasoning and got none. Workers seemed annoyed with me trying to get them to fix their mistake. read more

If it weren't for my kids I would never order from this location. It always takes a long time to get your food. Their fountain machine is always out of half the flavors . The bathrooms are always a mess. It is a very poorly managed restaurant. read more

I come here a lot for lunch as I work not too far away. I have never had faster service at any other Zaxby's. It's further than most other restaurants for me, but I can depend on this location to have hot and ready tenders waiting for me! I order through the app and they make it a super easy process. The food is wonderful every time and they actually season the fries evenly! The tables are always clean as well. This location gets an A+ from me. read more

My grandchildren are fussy eaters. They had never tried Zaxbys before, so I was a little nervous that one of them was going to complain. They all ordered the chicken fingers. They all liked them! Yay! My daughter and I were able to get salads, so it was a complete win-win as far as lunch goes. The only reason I cannot give them 5 stars is that they ran out of napkins, and there was no toilet paper in the ladies room. read more

Zaxbys - customers in the restaurant - Chicken Wings Near Me - Hoover, Alabama

This location never gives me fresh food, even when I ask for it. The food is always subpar and Luke warm. I'd definitely go to the Vestavia Hills location instead of this one. They focus on fast good and not quality. read more

Great food and service. They have the best crushed ice in town. I highly recommend the location on John Hawkins Parkway.

I love Zaxby's! This Zaxby's in Hoover is doing a great job with it's covid precautions right now, and seems to still be having great business. There were lots of customers both in the drive through and dining in (while still restricting seating to every other booth or table.) I had lunch here last week. The staff was very friendly, and I didn't have to wait long for my food. I got the Big Zax Snak meal. The crinkle fries, chicken tenders, and Texas Toast were all delicious while their signature Zax sauce completed my meal and gave me my Zaxby's fix. To drink, I had a pink lemonade vitamin water, trying to be "healthy". I highly recommend this Zaxby's! read more

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Hands down as far as chicken tenders is concerned, Zaxby's is the best! Now from time to time, I try to switch up and lean more towards the healthier food items lol, so I decided to get a Zaxby's Cobb salad. In my opinion, Zaxby's Cobb salad is very good to be from a fast food chain. I also feel compared to Chic Fil A's Cobb salad, Zaxby's is way better. On the Cobb, you get eggs, cheese, bacon, tomatoes, cucumbers, fried onions, and cheese. It also comes with a slice of their buttery toast. It's a lot of salad. Almost to the point where I have leftovers. Then you also get a choice of fried or grilled chicken so if you are on even a healthier kick, get the grilled chicken! I love that they give you a choice of how the chicken is prepared. Their salads are always fresh and tasty. All in all, you can't go wrong with a Zaxby's salad! read more

Zaxbys - The Cobb Zalad - Chicken Wings Near Me - Hoover, Alabama

BEST FOOD EVER. The big zax snack meal was amazing combined the the orange high C . Would totally recommend

Stopped by here this evening and picked up a 4 pc finger plate in the drive through.I was asked when I ordered if I wanted slaw. I said yes. The slaw was scooped directly into the plate. When I opened the plate, the slaw had run all over the other food. I was handed a complete mess. To top it all a fork wasn't included in my bag. Very poor, uncaring service. The meal could have been packaged much better. Don't expect much if you go through the window here. read more

The Zensation Salad is back! I am so excited because this is my all time favorite salad. It is only offered as a limited-time menu item. I have no idea why? Get it while you can. Like the other Zaxby salads, the base is your typical mixed greens topped with their famous chicken fingers (chopped) . What makes the Zensation special is the Asian cole slaw, crispy wontons, veggie egg roll, and special dressing. A thing of beauty; it is a perfect blend of colors and textures. The dressing is a sweet and savory combination of a honey sesame glaze and a citrus vinaigrette. And it is a big salad. It's perfect! Try the Zensation, I think you will like it. read more

Zaxbys - Zensational! - Chicken Wings Near Me - Hoover, Alabama

If I had to summarize my review with just a few words, I'd say good food for an okay price. But of course, I'm going to give y'all more than that! I've been to this Zaxby's multiple times. Usually, I utilize the drive-thru, which provides efficient service. I feel like Zaxby's has made some changes like increasing prices and providing smaller water cups, but the food is consistently good. The employees are normally polite. They are no Chick-fil-A, but their service is way better than what I normally get at Popeye's. The few times I've gone inside, it has always been clean. The service was good as well. Overall, this is a decent fast food restaurant to go to on occasion. read more

I love Zaxbys and wish we had these up north. This is a fast food chicken place. We went in and ordered. The interior was clean and not too crowded. My husband and I each got the "big zax snack", which comes with chicken, fries, texas toast, and a drink. This is a very filling meal and everything is delicious. Our order was ready fast. They also have one of those big coke machines here that have 100+ drink options. My mom also got a salad which she enjoyed, but the salads cost more than the actual meals so I would pass on those. Overall, this is a nice location. read more

Zaxbys - Big Zax Snack - Chicken Wings Near Me - Hoover, Alabama

Honestly, this place REALLY surprised us. It was EXCELLENT and the inside of the restaurant was super nice. It was decorated more like a pricy sit down restaurant than fast food in our opinion- but not complaining! My husband ordered a chicken sandwich plate and I did the 4 tenders with the hot sauce smothered. We also wanted to try the fried cheddar cheese. We spent about $20 for all of it since we got the extra side- which we honestly didn't need there was so much food! I will start with the tenders- at first the sauce didn't seem hot, more sweet, but as you continue to eat it becomes evident that it's much hotter! We also opted for the double Texas toast instead of the coleslaw- my husband used one piece of bread with the tender to make another mini sandwich too. The chicken was really soft and good quality. His chicken sandwich he LOVED along with all the toppings- lettuce, tomato, mayo. The fries with both were a thick crinkle cut and really yummy too! The fried cheese comes with a thick marinara which was really realllly good. The cheese was in little ball shapes, but basically similar to mozzarella sticks. Overall, we want to try another location closer to home so we can try more things. Maybe one of their salads next time! read more

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My wife and I had the Asian salad. Very good. Service was excellent. Speedy food preparation even at the noon hour.

Food is just as good as their other locations around here but their lobby closed roughly 30 minutes early. After ordering on the app with the "pickup in store" option we had to go in the drive thru and I must say I kinda panicked when I attempted to open their doors. They still cooperated just fine and handed me my food after I pulled into a parking space but a disconnect between the app and the store is quite an inconvenience. I've worked in fast food before so I know being understaffed is not fun. However, transparency between the app and the store would be nice. read more

I found a BUG or something in my ice. I have never in my life been so disgusted in my life by what I found. I will never be eating Zaxby's again Maybe someone can tell me what this is... read more

Zaxbys - Chicken Wings Near Me - Hoover, Alabama

I thoroughly enjoyed my meal and was quite surprised at how good the salad was. I went in with a friend on a Saturday at 1:30pm. It was pretty crowded for a late lunch, but we got our food pretty fast and found a small booth. The service was great and everyone was very friendly. I also liked that the workers clean the tables quite regularly and the rest of the restaurant for that matter. I ordered a Cobb zalad with fried chicken. The Mixed greens were topped with crispy fried chicken, red cabbage, carrots, Roma tomatoes, cucumbers, bacon, hard-boiled egg, fried onions, cheddar and Jack cheeses. And to my surprise there was Texas Toast on the side. I would definitely get this again. Also, the price was great! read more

Zaxbys - Chicken Wings Near Me - Hoover, Alabama

It's good. The food came out fast, but the drink machine was getting fixed or something

Not many people at work. Maybe they should hire the Chick-fil-A people since they are off on Sunday. Maybe pay the same too. The manager lady is working hard and trying to be very nice. Doing the best she can. 28 minutes waiting now. The to go and drive through seem to have higher priority than the walk ins Gonna NOT get chicken on Sunday from now on. read more

Stopped by to pick up a quick meal for dinner the other evening. This location has consistently been quick, clean, and having tasty food. I ordered the Chicken Finger Plate with 5 fingers (I didn't want the drink, so they reduced the cost by $1) and the Spicy Fried Mushrooms. I took it home and ate some of the chicken fingers with a dinner salad that I already had. The fries, toast, and cole slaw were good as usual. I'd never had the mushrooms before and found them to be very good, crispy, not oily, with big mushroom pieces. My meal was about $11. I had leftover chicken, some fries, and cole slaw for lunch the next day, so $11 for two meals is not bad at all! read more

Stopped by here for a quick meal. Even though this is "fast food", don't expect to get your meal in under 6-7 minutes. Which is nice knowing that your food isn't sitting under a heat lamp, but it's also not a grab and go. Love the coke machines giving you a multitude of options for your beverage. My favorite thing to get here is the Zalads... super fresh and full of veggies. FYI - the drive thru for this location is in front of building, not Behind! read more

Always fast and always good! Zaxby's is a little pricey for fast food but it's worth it I always either the boneless wing plate with hot honey mustard (pictured) or their Cobb salad with ranch dressing. Talk about YUM! Thank you Zaxby's for always being consistently good to me read more

Zaxbys - Boneless Wing Meal drenched with hot honey mustard and ranch for the sauce - Chicken Wings Near Me - Hoover, Alabama

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Easy in and out Chicken fast food conveniently located on my way home. Menu: They offer a variety of chicken finger meals, sandwiches, salads (oops...Zalads) and wings. Typical soft drinks and tea selection to drink. Realy, really good shakes! Probably best know for the Zax's sauce. Pretty good sauce with a little bit of a kick Prices: Not the cheapest for what you are getting. If you get a meal and drink you are looking at $8 - $9 per meal. Quality: Pretty consistent on quality and taste. Overall good taste, really the only downside is they tend to be pretty greasy. Note on the french fries. I think it may be the Styrofoam containers they use (??) but the fries do not travel well. They tend to be really moist and not very crisp when you get where you are going. For that reason I recommend eating inside if you have the time. My Order: Zax's snack pack. three fingers, fries, texas toast and upgraded the drink to a Birthday Cake Shake. Really the highlight of the meal is the shake. Great flavor and decent portion. Overall: I crave these guys occasionally and when I do they can be counted on for delivering a consistent product. If you're in the mood for chicken fingers on this end of town not a bad option and cheaper than the other options close by. read more

Zaxbys - Drive through menu - Chicken Wings Near Me - Hoover, Alabama

I'm so sorry. This was meant for Wendy's. I've been to this Zaxby's many times. It's always quick. I don't know what happened but y'all are a great business. read more

On the plus side tonight, the bottom of the container was not covered in grease - that's an improvement. On the negative side I'm unhappy with the consistency of their fries. Sometimes great, sometimes bad (bad meaning no seasoning or swimming in sauce because they're thrown underneath the chicken). Tonight they were disgusting and anyone looking at them would have known they should have been thrown away and not served to a customer. They were dark brown and soaked in grease. In addition I order 4 strips and got 3 & 1/4. Come on, really? Feeling ripped off on my dinner tonight. Quality control is lacking at this location. read more

Picked up a couple orders for DoorDash here, the staff was super friendly and offered me a drink while I waited.

Zaxbys is great quality fast food! The food i received was very fresh and cooked perfectly. The chicken tenders were not over cooked or under cooked. Their teriyaki and wimpy sauce is amazing with them. Zaxbys can get pricey but it it's the terrible. read more

This is my favorite place to go to for fast food! They're always fast and efficient. The employees always have a positive attitude and the service is always great. They have taken precautions well with Covid-19 by now offering curbside pickup. They keep everything cleaned and satanized in the dining room for everyone's safety and discourage refills unless given a new cup for everyone's safety. The food is always hot and packed neatly. I recommend this restaurant to everyone! read more

Visiting from Los angeles. Tried zaxby's otw to our hotel. Definitely appetizing. Recommend the grilled chicken sandwich. Very juicy and filling. Will definitely come again!! read more

Zaxby's follows in the tradition of Tenda Chick, Gutheries, JF Fingers, and all those yummy chicken finger places that came before it. Many of those are no longer around, at least not around Birmingham, and the first time I had Zaxby's, about 9 years ago, I thought they would never be able to compete, but I was wrong. Their sauce (the true measure of any chicken finger joint) is right in line with many of those aforementioned outlets (although no one will ever be as good as Tenda Chick). The product itself is very good, the fries are nice, and the Texas Toast is right on point. Prices are, in my cheapskate opinion, a bit too high, but I remember a Snack portion being $3.50 back in my college days so paying today's $6.00 is probably not as bad as my memory would make me believe. My kids are crazy about it, no trip to Birmingham is complete without the requisite trip to Zaxby's. And given the crowds, they're not the only ones who love it. read more

Taste just like I expected they are getting better at the drive thru line. They are still not as fast as chick fil a. Stopped by with the family before we went to see Christmas lights. So I've only got one complaint about zaxby's as a whole. When you get a to go order the bottom of the box is always greasy! Every time. So I end up getting grease on my clothes. You would think they could wipe a counter down. Other than that it's good food with great zax sauce. read more

Zaxbys - Zaxby's - Chicken Wings Near Me - Hoover, Alabama

Bad customer service. Compared to other Zaxby's this one is lacking. They messed my order 3 times. I love Zaxby's but this location needs help. read more

I normally love Zaxbys but the past two times I've been it's not been as good, my boneless wings have been half way sauced, part fried tender part bbq read more

Love the wings and their Fried Chicken House Salad! Great deal at a reasonable price. This location is friendly and has fast service.

I'm a huge fan of Zaxby's and I've been for a while. I make it a point to always visit a location any time I'm visiting family back in the South. I live in DC and there are no Zaxby's near. So I was super bummed to go to Zaxby's and be treated so rudely. My sister placed two orders: 1 was a chicken finger plate and the second a honey chicken sandwich meal. I ordered a Zax Club. Her second order and my order came out but we were told there was a hold on chicken that was delaying the chicken finger plate order. During the wait, we noticed other orders being fulfilled that included chicken. So the cashier asked the back of the house for order number 17 to which they replied it had already been given. Our order was to-go and we clearly didn't have the order -- only a recipe showing that it was paid for. The manager was more concerned about looking at his tickets to see if the order had been pushed out rather than clearly see the receipt showing that it had been purchased and not received. He reluctantly made the meal and slammed the food container box on the counter for the cashier to bag for us. He never apologized for the wait or what seemed to be a mistake on their end. Very rude. I do not recommend visiting this location if you want to eat Zaxby's. read more

It's like a Guthries only in that they serve chicken fingers with a mayonnaise, ketchup and horseradish sauce. Similarities stop there. Zaxbys sauce isn't as good as Guthries or Tenda Chick but their menu is far more varied. I've never had anything that wasn't good. Frankly the fingers are on the bottom end of my Zaxbys list. Their Nibblers, Kickin Chicken and Cajun Club are all superb. Chicken salad is also good though one knock on Zaxbys is their bread for the chicken salad is so often a bit stale they must do it on purpose. Crinkle friea are good. Shakes can be really good. Depends on what you like. Drive through and wait time at the counter are both excellent. It's a solid 4+ for me. read more

Fast food chicken. Its good. People have there favorites and this isn't mine but it is good. I wish they would bring back vanilla milkshakes. My son loves this place and like I said I don't mind it. It isn't too greasy and it is well seasoned. I always get the club. Toast, lettuce, tomatoes, mayo, and chicken. Then chicken is chicken strips it seems on all the sandwiches. So pretty much anything you buy is the same. Sweet tea is good. read more