If you want to pay for extras in your order and not receive them, come to Zaxby's. Twice in a row, my order was wrong. The toast was cold and stale, and they forgot extra sauce that I paid for both times. read more

Went here because my boyfriend used to go to this chain in South Carolina. We ordered the four tender plate, ten traditional wings (Original and Sweet & Spicy), and fried cheese balls. We dined in and what made the experience was the manager working (De - he introduced himself but I only caught the first half :( ). Being from New York, we are used to eat-and-go when ordering fast food. Service is non-existent but that is why we choose fast food. Once we got our food, he immediately asked how everything came out. He then made sure to visit every table and interact with the customers. It made the dining feel more homely. He wasn't intrusive or over the top, just extremely friendly. The food was also delicious. I cannot speak for the entire franchise, but I can advise those in the area to stop by this one, and dine in (especially when he is on duty). read more

Zaxbys - Fast Food Near Me - Buda, Texas

See all

I stopped at this Zaxby's two years ago on a road trip and it was fantastic. I prefer Zaxby's over Cane's chicken because Zaxby's has more sauces, but there are no Zaxby's near where I live. This location was good before, I was on my way to Georgetown and thought I'd enjoy some delicious Zaxby's chicken Fingerz. Maybe they had an off night. Sunday night around 8pm. Took more than 30 minutes to get my order. They lost it? Gave it to someone else? Never made it? Until Iwent up and asked what happened to it. When I got it it was cold and the chicken fingers were not as good as they usually are. read more

This is a redo review. It's been a year since my last one. Zaxby's has done better, the food is much more enjoyable than in the past. I usually order a fingers plate tossed in Nuclear. Don't bother asking to "go big" on your orders. 30% of the time they get it right by giving you the extra fires they are suppose to. And if you want extra fries just get the regular. I've orders the different sizes to see if there is a difference, and there isn't, why pay more for the same amount anyway. I wish they would bring back the "basket of fries." If you want something similar you'd have to get the "loaded fries." It comes with shredded chicken and bacon (usually just 1 big piece instead of sprinkled bits) with melted cheese, of course at the cost of an extra $3-$4. I'm still having a hard time enjoying their wings. I always have better luck with the chicken if I get the fingers. Another nice thing, is that they put all the sauces in a separate bag. In the past, they would just been put in the bag. And crushed on the drive home, and then before you can eat your food you have a bunch of cleaning to do, not to mention you don't have any extra sauce anymore. Do make sure you get your forks, they usually aren't in the bag either. The staff is usually very nice. read more

Terrible customer service. I ordered on 9/3 a sandwich , fries, drink and a brownie. Sandwich and fries were great. The brownie they gave me had a use by date of the 1st (which I refused to eat because who knows how long they had it before giving it out) I reached out to the customer service department and they said that someone would be reaching out to me shortly, here we are nearly 2 weeks later and I have yet to hear anything from the store. As someone who has worked in the customer service/food service industry, quality control and customer satisfaction means a lot to me and this store has showed lack of both read more

zaxbys in buda has the hallmark of a restaurant that's going out of biz, no soda no ice no ketchup and cold food. the zaxbys idea is a good one because of a good chicken formula but it seems like the buda location seems dead and empty. im running out of excuses to convince my girl to eat there with me because she sees what's going on too. probably my last meal there. read more

Lousy service. Waited 40 mins before having to ask for a refund. Have been to various other zaxbys with better service before but this location had the worst service in all my life. Cook was on his phone, manager hiding in the back throwing the work load to the workers in the front and the workers in the front did not have their mind on their job. Do not come to here expecting your food to be given in understandable time, better off going to another location read more

Ordered 2 plates of wings and things, not only was the chicken really really dry, but the bread was so tuff and the end part of it was so crispy it turned into dust in your mouth, I couldn't even eat the wings because of how tuff and crispy they where, (not in the good kind) you couldn't even chew it, I literally recorded a video of me making a beat with the wings and the bread, too bad I can't post the video on here, wouldn't recommend going here read more

I waited in line for more than 30 minutes and it wasn't even busy. I'm not sure what's going on inside but they need to let people know when they're ordering. read more

So came to zaxbys today and to try the boneless wings which came out really hard..... I asked them to make me a fresh Batch and they kindly did, they even added extra fries! thank you so much to the employees at Zaxby's y'all are amazing!! read more

Sorry to say that everything was cold and disgusting. For one if you your food comes out faster than you can pick a seat and get your drink be cautious. I got the chicken strips... ice cold not even warm and my girlfriend got the grilled chicken sandwich that took one minute to grill?!? Never again Zaxby's sorry not sorry. read more

The positives are there. There's good quality chicken served as strips, wings, or boneless wings. The crinkle cut fries are nice and crispy. The wing sauces are phenomenal. For fast food, the sweet and spicy sauce is amazingly similar to a good General Tso's sauce. The two stars going down from perfection reflected the slightly higher than average price point and that the condiment/drink area still was trashed from the lunch rush well after 2 PM and hadn't been restocked either. read more

Zaxby's is an out of town treat since there is none even close to where I live. When I visited this location excitedly, 20 minutes before closing, I was told they were already closed and there was no way they could let me order even though there was plenty of time left before theclosing. So disappointed! read more

The best of the fast food chicken finger spots. This location is clean and the staff was very friendly.

I'm giving up on these guys. When they opened, we checked them out and enjoyed the variety they added to the local menu. The last couple visits have convinced me to stay away. Both times the chicken fingers were barely warm, not hot. The original sauce they were tossed in was luke warm at best. Maybe, if they had gotten them to me a few minutes earlier, they would have been good. The girl on the counter acted like it was her first day, but they totally left her to fend for herself. That's on the manager, not her. My order was strait forward: six chicken finger plate tossed with original sauce. I had to go through it three times, but she did eventually get it right. My partner's order was similar, except only four chicken fingers, not tossed, ranch dressing on the side. Somehow she ended-up with some chicken in a small bag, no plate, no sauce. I had some ranch on my plate, so I gave her that to dip her chicken in. I started to eat the coleslaw served in a very small sealed container, but stopped after the first bite of that wretched stuff. I don't know if it was just old or if it got left in the sun or what. I wanted a lower carb alternative to the fries, but didn't see one. We were hungry and ate a couple of fries each and they were very good. I'm thinking that the many failures we have experienced here lately are entirely the fault of the management. The kids working here are no worse than at other places. They need leadership and attention to detail and they aren't getting it. Maybe this is the result of the tight job market in the Austin area and the low pay for fast food managers. All I know is I'm not going back for a long while. read more

The San Marcos location is a fine tuned machine. The one in Buda is a disaster. We went on opening day and got the deck of cards for free weekly items. I have yet to have a worker at the counter know what the hell they are doing. A manager needs to be called everytime to process this. Today, the bitch at the counter argued that I ordered something different. Really? I will continue to go back just for the free stuff but I will never buy anything at this location. The workers need better training. read more

Mehhhh....had the House Salad. It's a pretty Big salad. And side order of onion rings. Only came here bcuz Chilli's was wayyy packed. I can't say it was terrible. Just ordinary. Something you could hv made at home, Sonic. Or anywhere else. read more

Super Awesome chicken fingers! So good that it's a staple on my weekly menu. To be totally honest I have found myself going there more than once a week before and that is something I usually NEVER do. What can I say their chicken recipe is a great second to Gus's Fried Chicken from Memphis. Even the Austin location has great chicken but I should save that review for their page... To FINISH MY ZAXBY'S REVIEW: SUPER GREAT FRIED CHICKEN RECIPE. Besides me, it's the only GREAT THING to come from Mississippi in the last 50 Years. Hands down! read more

Food was decent had the number one the sauce that they have is really good wasn't happy with the portion sizes, had to go order more food because it's just not enough that number one is like a kids meal. read more

Zaxbys - Fast Food Near Me - Buda, Texas

Extremely rude staff. Went in tonight to order food. Told me it would be 25-35 minutes to get anything that it would be better if I went somewhere else. Very unfortunate read more

Food was GREAT! Awesome service. They're so nice and welcoming. The cashier Cheyanne was super smiley. First time here, I plan to bring others to try! read more

Zaxbys - Chicken is great, fries nicely seasoned!!! Sauce isn't as good as Raising Cain's honestly but good too. - Fast Food Near Me - Buda, Texas

See all

My salad was fresh and very crispy. Chicken was on point. Kiddos had the boneless buffalo wings and they were extremely tender and fresh. Wifey had the chicken tenders and these were also on point. All and all it was a great introduction to Zaxby's. Definitely a staple for this family. Especially since we were missing one who is honestly the connoisseur of "Le chi-con ten-dears" Look for the next post to let you know what Jr thinks... read more

Zaxbys - Fast Food Near Me - Buda, Texas

The food is very good but the service sucks I was trying to ask one of the employees a question cause she wasn't doing anything she was texting on her phone .I think they call her Quan because one of the other worker's called her name out and she basically ignored me and went to the kitchen and didn't acknowledge me and I know she saw me cause she looked right at me before she turned to go to kitchen and I think she is in management cause she had on different outfit than other workers I think they really need to rethink who they hire as management cause she obviously isn't someone who leads by example to anyone. I don't know if I will be going back to this location anytime soon I love the food but can do without the attitude I know things are tough but someone like that working for you isn't going to make your business prosper read more

Love their food but while my mother in law was trying to order the workers were talking loud in the background and being obnoxious so we could barely hear the lady taking our order read more

Everything about this place was amazing last night. Service was great but food was even better. Nice clean establishment. The manager was a very friendly tall man that checked on all the customers an made it a point to make sure everybody was pleased. Love the coke classic machine, love that you can toss your chicken fingers in a variety of different sauces an love the ice! Def will be returning again. read more

I really like Zaxbys! I usually get the blue zalad with blackened chicken and its a really big salad- 2 meals for me- and he usually gets the chicken strip sandwich and always likes it. The place is always clean, staff are friendly. Place is a little more expensive than some chicken places, but you pay for better quality chicken, which I am okay with. Margarita was super friendly last time we ate there read more

I LOVE zaxbys, i love their food.. but honestly i don't know what their thinking.. there is two entrances, and three sides of the building where you can park, and the two sides that have entrances are reserved for pickup and drive through, so theres only one side topark to dine in and its only like 3 parking spots and they're the furthest from the entrances read more

We came so close to not trying this place because the reviews on Yelp were not stellar. I am so glad we ate there anyway. The chicken strips were crunchy on the outside and deliciously tender inside. The fries had a bit too much season salt, but were good still. The toast was buttery rich, but not greasy. The manager was funny, knowledgeable, polite and helpful. The prices were very reasonable. Overall, a great experience for a fast food place! read more

Hit or miss. Sometimes the food is hot, seasoned well, and fresh. Sometimes it's not. One thing for sure is every single time I order a salad through the drive thru there are gnats inside my salad. It really grosses me out the first 2 times I thought it was because I opened the lid and they must've been at my job but the last time I got one I placed it on my table and I saw them crawling in my salad with the lid still on. That was $8 I threw in the trash. read more

The food is always soggy and something is always left out of our order. Have given this location multiple chances but every time it gets worse. read more

i waited an hour for our food and got no apologies. they had to recollect our tickets because apparently they lost them.

I ordered the five boneless wings combo, original sauce. It was just short of mediocre. I've had better wing sauce, and the chicken was disappointing. Very fast food-y. read more

Restaurant nearly empty and our order was all screwed up. My wife order the Cajun sandwich which should've been grilled and blackened. She got a fried thing with an ice cold slice of cheese. WTH??? They got it right after we brought it to the counter person's attention but come on, it wasn't busy. Seems the staff were more interested in chatting than tending to business. Very poor. read more

I picked up lunch from here on my way to work today. I ordered the 3 chicken finger sandwich meal. The sandwich is impossible to eat, unless you are sitting at a table, because it basically just falls apart. Luckily, I got honey mustard to put on the sandwich, so I just took it apart and ate it as chicken fingers. They were pretty flavorless. I didn't eat the bread or lettuce, but did taste the sauce. It's similar to watered down thousand island with pepper added. The fries were pretty plain too and not very crispy for being hot out of the fryer. I was not impressed, especially with how much the meal cost. I would've only given 1 star, but the restaurant was very clean and thr staff was super friendly. read more

20+ minute wait at the drive through only to watch customer after me, who was also told to pull forward and wait, receive their order first. Cashier's response of, "I can't find your order," was unexpected and unacceptable. When I asked for a refund another cashier was sent out to me to offer a 50% off coupon on my next visit; not okay when my order remained missing. If you go, don't expect good customer service. Better chicken with better and more efficient service is available elsewhere. read more

Well the food is good, if done correctly the second time. The service usually sucks and it's very sad to say that. It's a bunch of a high school teenagers that are unsupervised. read more

My family loves this place. Everything is always on point. We go a couple times a month, never had a bad experience. We've only sat inside twice, but the place is clean and quite. 10/10 read more

This was my second time here . First time was Drive thru so not much to say food was good . Today we had lunch inside , the Manager that took our order was super friendly . He is also checked on all the customers while we ate . The other cashier was friendly as well . Very hot food , great staff . I'll definitely visit again . Good Job Zaxby's Buda ! read more

Very poor service at this location. Counter staff less than helpful. Have always loved Zaxbys. Food ok. Would be better if it doesn't sit in the window as multiple people walk by ignoring it. Will definitely think twice before returning. read more

Very disappointed, the food was decent, quality fast food. Although my experience was anything but fast. With only two vehicles in front of me going through the drive through, I waited over 15 mins, just to get to the window. My experience only worsened from there. From the time I handed my card to the cashier, till I received my food, it was another 12 minute wait. While waiting I watch the cashier and other employees walk around lost not knowing what to do. How about hand me my drinks atleast, oh no she was too busy making a milkshake for I'm sure someone 3 or four cars behind me in the drive through by now. Couldn't belive the wait, atleast the food would be fresh, uh.. nope. Just soggy fries and chicken, would tell it had been sitting there in the to go container for a while. My toast was even soggy. Couldn't believe it. I even took a picture of the recipe from when she charged my card to me pulling out the drive through. Highly disappointed, hopefully they have a manager step it up over there, lots of high hopes as it's less than a mile from my house. read more

Zaxbys - Waited way too long for soggy food - Fast Food Near Me - Buda, Texas