My friend saw my previous receipt from zaxby's and had me complete the survey for BOGO Zax Snack Meal. They ran an errand while I went to order and grab the food. The cashier was friendly and store was clean. I ordered these to be made with well done fries, NO SEASONING, and asked it be put on the side due to the issue with the last two visits. The receipt had no seasoning, however, we of course received seasoned fries. I should have known with how quickly my order was prepared. One can only believe they dropped prepared fries into the fryer to make them well done and hope the seasoning came off in the process. read more

I went through the drive thru. Quick and cheery service. I got the grilled zalad with zabys sauce which was great as always. The only thing I would have changed is getting two half pieces of toast, because usually you get a whole piece of bread but I only got a half piece of toast in my salad. read more

went thru the drive thru. ordered 20 piece wings. got home and only had 19, for the 2nd time in a row. a few months ago i had 3 orders in a row-19, 19, 15. i surely wish you would teach your employees how to count, at least to 20. thank you for your attention to this matter. read more

The food is always perfect temperature when it arrives for delivery , they are honorable when meeting.

Poor at service I waited for 20 minutes in line just to get to the speaker for them to say they are closed

Incompetent bunch of kids work at this zaxby's. Would not recommend. Especially the drive through. On numerous occasions have gotten order wrong and never give you the sauces you ask for. You should not have to check your order before leaving. Fed up and will not return. Ever! It's overpriced too. read more

waiter spat in my food and threatened to strangle me. pretty good tenders, and good sweet tea.

Zaxbys is great food. I especially love their salads and grilled chicken sandwich. Always consistent and always good. 3 star food. But the 5 stars is for the service. The manager donated a chicken platter to our church in order to help us feed cancer patients at the ACS Hope Lodge. Generosity and kindness are always worth 5 stars. read more

Zaxbys - Fast Food Near Me - Birmingham, Alabama

Well it's lunch time and I'm at Zaxby's. What a great decision. It's 12:45 and it's not crowded. Yaaaay! The staff is very friendly and helpful. The restaurant is very clean and the atmosphere is pleasant. I ordered the SWEET AND SPICY BONELESS WING MEAL and that comes with fries and a soda. I also ordered the FRIED CHEESE BITES. My food came really fast and it was piping hot and DELICIOUS!!!! read more

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Does exactly what you hope a chicken finger chain would: deliver a fast, hot, affordable chicken and fries that also taste pretty darn good. Zaxbys has tons of options ranging from appetizers to salads to sandwiches. read more

Zaxbys - Always delicious and at a great price! - Fast Food Near Me - Birmingham, Alabama

I stop by here pretty often as it is on my commute to or from work to grab a quick meal. I always use the drive through since it is the quickest and my order is always ready right when I get up the window. With their wide variety of options on their menu from wings and chicken fingers to sandwiches and salads I can get whatever I am feeling like eating. read more

The Zacby's was the cleanest fat food restaurant I have ever been to. My child licked the floor and did not get coronavirus.

We stop by here and grab dinner on the way home often because our kids love Zaxby's chicken and Zax sauce. We did a mobile order for the first time last night and it was so nice! We ordered and paid online and it gave us an estimated time when it would be ready. We walked in, they asked if we were picking up an order for (our name) and had everything ready to go for us. The staff is always very friendly, we've never had to wait very long (even when the lines are long), and the food is always delicious. read more

Zaxbys are not the fastest food service but the wait is worth it!! Fresh hot chicken in so many flavors, heats, types of chicken and sides. Love going here. The new Caribbean jerk spice was great. Also if you are a veteran ask for your discount!! read more

I usually don't eat food like this but every now and again, I give in to temptation and stop into places like Zaxbys. I had a gift card and this location is rather close to my job so I popped through the drive-thru for a late lunch. The whole process went rather quickly which I appreciate! I always think highly of restaurants that respect my time and give great service. When I made my way around the drive-thru to the window, the employee was very cheerful and automatically greeted me. It was nice to not just be dismissed! My wings and things was exactly as it should have been and didn't look like it had just been thrown together. This is a great Zaxbys location with friendly and fast service! read more

This Zaxby's is consistently TRASH. I will never go there again. The food is ALWAYS OLD & RUBBERY. They let their chicken sit under heat lamps & then reheat briefly to make it warm. The taste is trash. The texture is trash & they're the worst zaxbys I've ever been to. Don't waste your time or money here. read more

Usually a good experience overall. My major complaint is the parking lot. That said the food overall is good, but can be inconsistent. My Club was excellent tonight. However I think it boils down to time of day. There have been occasions where it was good (I have not had a bad experience here) but not as good; chicken seemed to not be cooked to order, etc. However the decor is fun esp if you have kids. My eldest loves to look and comment on the history of the flair items. read more

We had to get our food to go because the entire restaurant was nasty. Floors sticky with spilled condiments and drinks, a huge amount of ice in the floor. Employees laughed and cheered when another customer said there was enough to sink the titanic. Awful. read more

I recently moved to Birmingham from Atlanta. I am no stranger to Zaxby's and have never, EVER had what I would call a great meal. It's always just been kinda...eh. THIS particular Zaxby's has knocked it out of the park each time I've been there! (Drive thru only) The chicken finger plate: crispy, hot, chicken fingers and equally perfectly cooked, crispy seasoned fries, paired with fresh, tart coleslaw and golden toast, left me shocked that it was done so WELL!! Bravo kids...you get five gold stars! Keep up the awesome job. :-) read more

If Raising Cane's decided to expand into Birmingham, these guys are in trouble, because their chicken fingers are simply outclassed, both in terms of tenderness and flavor. The hit-and-miss nature of the fries alluded to back in 2009 has not been remedied either. Cane's was an every-week hit for me where I lived before. This is not. read more

I found 2 HAIRS in my food!!! I will never eat here again. I am extremely disappointed. I have eaten here several times and have never had this issue. They need to fix this ASAP. read more

I must disagree with the previous review. Zaxby's is one of my favorite places and is a definite stop whenever I visit the 'ham. I always get their house salad with grilled chicken and a side of crinkle fries so I cant quite speak to their chicken fingers. The salad tastes fresh- chicken is well seasoned and by the end of it I'm stuffed...though not too stuffed to down some crinkle fries. This is where the one star deduction comes in. The fries are sometimes a hit or miss. Sure they come out hot but if someone forgets the seasoning the magic is gooone. Give it a try and see for yourself. read more

I went thru the drive through and it took nearly an hour, then when I finally got to window the worker asked to keep the change. After that my wife placed a to go order and was hung up on. Then she called back and placed the order. When I got there they said they never made it. I drove all the way there for nothing. read more

Without fail this Zaxby's always screws up my drive-thru Zalad order. The second time they got it wrong, I had already made it home before I realized they'd given me the wrong order. I called to let them know of the mistake. I later had a manger to call me and was later mailed a complimentary Zalad gift certificate. Well, I used it today and again they didn't give me exactly what I had ordered. I had to go inside to get it right. This was the third and final time for me. read more