By far the best customer service I've ever experienced, Kimberly was very helpful and provided…read moreexcellent advice. The units are clean and well maintained as well.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

Booking was easy online and with special rates available for certain units. Mark was extremely…read morehelpful. He showed me to my unit I booked and also showed me other bigger units. I realized the 5x5 was not sufficient for the things I needed to store. He was able to transfer me to a 5x10. Easy access to the storage units. Everything is accessible by code. The place is well kept, temperature controlled units, secured, and friendly staff. Close to the freeway for convenience. First time and would recommend!

Called ahead to check for availability and pricing. Phone service was professional and very…read moreinformative. Arriving to storage, Staff is friendly/professional and I was able to see units, set up account and be on time to get my kiddos from school. The units are cleaned, lots of light throughout, and spacious. We feel secure in picking this location with the security they have and operating hours.

Very friendly service. I was skeptical about renting storage in San Jose but customer rep was…read morereally kind and informative of the security and contract. Very happy

It was super quick to make a reservation to lock in the special price online and come in to see the…read moreunit. I got a call back the next day and was able to schedule a visit the same day. When I called and didn't get an answer immediately, I got a call back in less than ten minutes. Phallon met me outside and was super friendly with the tour. The breakdown of pricing, payment schedule and everything else was super straight forward. You get 3 keys and one pin you HAVE to use to open and close the front gate (it turns off and on the alarm on your unit) and there a few parking spots at the front near the office. Down the street from my house so I can walk if I need to, and a nice populated area.

October 2025 issues about Rats... rats poop, smell pee and ruined my Value handmade swing. I…read morereported it and after 4 months still issues of rats poop everywhere and smell of rats pee. It damage my guitar case. It's disgusting specially the poop everywhere and stain of the rats pee. Then sent me a letter notice that my rent will increase $40. I 100% disappointment with this space storage and it's disgusting it smells so bad and gross.

I've used this facility for years the main thing that keeps it going well is the manager his name…read moreis Manny!

dirty facility rats & scam on last month payment move down on the sixth but charge me for the whole…read moremonth so it was in the contract but it still a scam

Great phone customer service. Everytime I called the ladies were super friendly and willing to helpread more

Great customer service and a smooth storage process. The staff was helpful, the location was easy…read moreto access, and everything felt clean, secure, and organized.

Finally getting around to a kudos review of Lunardi Moving Services…read more Executive Summary: Pros all the way. That said, the details: We were recommended to Lunardi for our short distance move within San Jose by friends who had previously contracted with them for their own local moves (Silicon Valley). We had them move our "packed to the gills" 1400 sq ft home plus loaded two-car garage to a slightly larger home about 2.5 miles away from each other. Initial price quote was a bit higher than a couple of the other companies contacted but felt it was worthwhile and still reasonable given that they were a "friend-recommended" company. Our final payment amount did come out a bit higher at the end of the day but that was due to OUR adding more to the load than what I originally told them that required a second round trip. On top of that, we had them haul away and dispose of a number of large items that we decided to not hassle with selling or otherwise disposing of ourselves. (Large cabinets, desk, chairs and more.) The moving crew was on time, started right in as soon as they got to our place and took extra time being VERY CAREFUL with our more fragile items (and honestly, items that weren't even what I would have considered that fragile). Meaning: they went over and above by plastic wrapping and padding things that I personally would have just thrown in a truck! Special notes: They also moved our baby grand piano, taking care to disassemble the legs and top, wrapping everything with padding and reassembling perfectly at our destination. When I moved a dozen years ago, I had to have a specialty mover move the piano so this was a definite plus!! And, on top of that, they moved a very large "crafting cabinet" with swing out doors (that contain integral storage making it double deep) and moved it into its destination room whose entrance hall way and door was barely wide enough to fit through and required a very tight turn/maneuver to get it in! I had walked away from watching them in the tight hallway (see pic) to do something else and when I returned less than five minutes later, it was in the room exactly where it was supposed to go. I was scratching my head wondering, "How did they do that?!" But no matter, they did! They were also careful in making sure that related items (like TVs and their remote controls or tables and their legs) were bundled together and securely affixed to each other so it minimized our having to look all over for items that went together. That was much appreciated. All in all, they made our move very smooth and efficient. If I were moving again - which I NEVER want to do again, haha! - will call Lunardi first. Special shout out to Daniel Navarro, our "moving consultant" at Lunardi for being prompt, courteous and a pleasure to work with. But, have to say that everyone on the crew were excellent! Yup, pros all the way!

I used their services recently for a local move (1-2 miles) for a 1 bedroom apartment. Overall…read morepacking/moving quality was decent but not worth the cost. Pros - Packing was very meticulous adding a lot of padding as needed for various items - Assembly/Disassembly of furniture was quick and efficient Cons - Item organization was lacking. The boxes and items inside the box were mixed up a lot eg. bedroom items in kitchen box - Cost was not effective. 4.5 hours for packing up a 1 bedroom was still OK as they were quite detailed but then they took another 4.5 hours for unloading (from truck to 10 feet away elevator to 20 feet away apartment) which is way too much and took the cost into overtime and left no time for unpacking.

Ever since location manager Lily retired from 2255 Tully rd location, service has been terrible…read more There is NEVER any manager there to address any questions. We went when the office opened this morning, at 9:30 am in hopes of speaking to a manager in person. Two cars were in front of the office when we arrived. We went to briefly check our space, which is adjacent to the office then went to the office. One of the 3 cars was no longer there, and the office was locked up tight! We've tried calling and asking for return calls, to no avail. Horrible customer service and no managers around. I do NOT recommend this location

Erica, is one of the sweetest and kindest persons I've ever encountered. My father passed away…read moreabout two years and she had the patience to explain how I was able to transfer his account under my name. Through moments of grief you learn to appreciate the kindness of strangers. Now, every time I see her she takes the time to talk and asks how my mother and I are doing. She recently helped me set up an online account and recommended i convent two small storages units into a larger one, which would save me a good amount of money. Thank you Erica for the awesome customer service.