Staff was friendly, had good communication and answered all the questions I had. I lost my key and…read moreValentine helped me out.

I'm in search of a storage unit close to the new place I'll be living at and I found this place. I…read morereally wanted a temperature controlled space due to some clothing items I have and this place have it! The location is great too since it's surrounded mainly with companies so I feel safe storing my items here. The clerks were very nice and very informative. I had the chance to talk to Valentine and he did great! Showed us the unit and provided great information. My experience is smooth and would definitely would recommend this place. Oh also, the price is reasonable and they gave a promotion for the first 2 months.

I had such a good experience moving into Little Orchard Self Storage. I had been looking around at…read moreother storage places and honestly felt pretty frustrated by how confusing, scammy, or impersonal some of them were, so finding this place was a huge relief for me. The move-in process was very organized and straightforward, and the staff were genuinely kind and welcoming. I really appreciated that they were clear and direct about the pricing, the move-in process, and what to expect. Nothing felt vague or pushy. One of the biggest things that stood out to me was the 12-month rate guarantee, which gave me a lot more peace of mind. The facility itself is also extremely clean. probably the cleanest storage facility I've personally seen, and it feels VERY secure with their alarm/security system. Overall, I'm so happy I chose this place. It feels clean, safe, professional, and well-managed, and the staff made the whole process easy.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

So far so good! I rented a unit and dropped by to get the key. Mark and Carlos were very welcoming…read moreand walked me through the facility. The place is very nice and clean. I love garage parking for moving items from the car to the unit, plus the carts and elevators make this very convenient.

In our first year at SecureSpace Storage, we have experienced several positives. The facility's…read moreproximity to our home has been a distinct advantage. The rental managers have consistently demonstrated exceptional politeness, helpfulness, and a welcoming attitude. The newer facility ensures a clean and well-maintained environment. Additionally, the indoor setting is nice if it happens to be raining. Parking has always been hassle-free, and carts are readily available for transporting our items into the unit. The convenient operating hours (6:00 AM to 10:00 PM) allow ample time for after work visits As an individual with mobility challenges, the elevators have proven to be a valuable feature. We have found that SecureSpace Storage has been transparent and fair in its pricing practices for the most part. Initially, we rented a 10x10 unit in December 2024, but our son moved home and a larger 10x20 unit was needed. The rental team promptly transferred our initial discount to the new unit, and our half-off offer remained in effect for the first two months as agreed upon. In the third month, the regular rate became applicable, but this was consistent with our prior understanding, eliminating any surprises. After four months, SecureSpace Storage informed us of a $150 increase in our rate. This unexpected change surprised us, as our experience in the Bay Area suggests that rate hikes are common after a year and typically ranged from 25% to 30%. At the time, our monthly rate was $253, making the $150 increase approximately 60%, which was a bit steep. Despite this, we decided to go ahead and pay it due to our positive experience and satisfaction with the unit. We also didn't want to take the time and effort in searching for an alternative storage facility, relocating our belongings, etc. In November, we received an email informing us that our rental rate would be increasing by 25%, resulting in a monthly increase from $403 to $503. I have started comparing our pricing to other units in the vicinity. I have identified some units where the non-discounted rents range from the high $200s to the mid $300s, and these units are comparable to ours (indoor units, elevators, roll-up doors, etc.). Interestingly, the most expensive non-discounted rate for a 10x20 unit is $351 on the SecureSpace website, $150 less than our rate increase price. At this juncture, I believe the most prudent course of action for my family is to hire someone to help us in clearing out our garage and attic, so we can store our belongings ourselves and thereby save money in the long term. Yes, I could talk to one of the managers about pricing options, but I'm not sure they'd be willing to drop us down to $351, which is what we'd ask for. I'm also concerned they'd raise the price up again after 2+ months, but I'd need to review my contract with them to make sure what their policies are. So to sum it up: For the good customer service, facility cleanliness, and convenience + 5 Stars. For the pricing/rate increases: - 2 Stars Total Review: 3 stars. If you're looking for a good facility to rent from, I would recommend Secure Space. Just be certain to ask about their rate increase policy, including frequency and percentages so you go in as an informed consumer. (Reviewer's Note: I did use Apple Writing Tools to proofread and suggest edits to this review, however the opinions expressed are entirely human generated and based on personal experience.)

Great and clean place. The front desk people were incredibly helpful and answered all of my…read morequestions.

Great customer service will be a longtime tenant for sure, great area bes location and best rates…read morein San Jose

October 2025 issues about Rats... rats poop, smell pee and ruined my Value handmade swing. I…read morereported it and after 4 months still issues of rats poop everywhere and smell of rats pee. It damage my guitar case. It's disgusting specially the poop everywhere and stain of the rats pee. Then sent me a letter notice that my rent will increase $40. I 100% disappointment with this space storage and it's disgusting it smells so bad and gross.

Be to honest, I use this place because of convenience but recently I notice there has been a lot of…read moreRats roaming the place I can hear it running across each units while I'm there and in my storage there was also rat poo everywhere. Not to mention the rent keeps increasing every year, but the quality of cleanliness keeps going down. Definitely will shop around for another storage place.

I live close by here and I was finally in the need of some extra storage. So far my experience has…read morebeen great staff is very friendly in particular Fabian he helped us find the perfect unit!

I had a good experience with A-1 Self Storage on Monterey Rd. The process was straightforward, and…read moreeverything went smoothly. When it was time to check out and close out my storage unit, the lady at the front desk was especially helpful, friendly, and nice to work with. She made the checkout process quick and easy, which I really appreciated. Overall, a positive experience and I would recommend this location if you're looking for storage in the San Jose area.

Really amazing service with the help of Patricia front desk agent…read more I really recommend it to any one who wants to get a storage at the location

Beware! I thought it was a safe storage since you need an access code to get in and they have…read morecameras, but I was wrong. The cameras they have installed are really bad quality and the video footage is so pixelated. If they really cared about their customers, they would upgrade these ancient devices. After a group of men broke into our storage unit, we were not allowed to see the video footage from their cameras unless a police officer came to their office and requested it. Also, how could someone have an access code to the building unless the thief is someone who is renting one of the units. Either that, or it was an inside job. The office also said that the thief might have just pushed the door in to get access to our unit since the lock did not look like it had been tampered with. I thought the locks they provide are suppose to be secure? How secure are they if they can be opened by just "pushing it in"? Perhaps the thief's have a master lock. Cameras inside the halls could also be helpful.

This storage space is special due to one employee…read more Jerry is the man! He is very kind and informative. He gave us a great deal and was willing to help us in the future if we have any trouble. He showed us different storage units in order to finalize our decision for a unit that fit our needs. He made sure we were happy with our decision for our unit and we didn't second guess it! Thank you Jerry!!!

Do not rent storage here it's a scam!! This company has been charging double price without even…read moreletting me know. Corporate office sent mails to our old address for the increase multiple times, they do not send emails or text to let you know the price increase in 3 months+ 6 Months+ 9 Months such a shady place to rent a storage.

Lunardi Moving just moved to the top of my list. After…read morecontacting several movers who played the rate switch, add ons and undisclosed fees, my daughter said toTry Lunardi's. The move was local, 2 large heavy items(Grand Father Clock and Armoire, and 5miles between houses. I had the bid in a short time, lower than anyone , scheduled for same day . 3men, carefully wrapped each piece and the move went off without any problems. This Company will be my mover in the future. They also rent Pods.

I needed to pack my home for a move. Lunardi moving and storage answered the phone, scheduled my…read morejob right away, and followed through at every step. They sent two wonderful guys who were so efficient and hard-working. We were not able to finish everything in one day so I requested that they come back the next week for another session of packing. Both times, they arrived exactly when they said they would and brought all the moving materials in their truck so I did not have to pre-buy anything. I even needed special boxes for artwork and wine bottles and they provided those as well. I thought the price was very reasonable for what they did. I was not able to use them for the moving truck because I am moving out of state. (However, the owner said he would soon be getting the out-of-state license so that will be a service that is available in the future.) I'm happy to provide my highest recommendation for this company and the people who work there.

I have nothing but wonderful things to say about the staff, they have always been so kind and…read morehelpful. But I will say the 50 dollar price jump after having items here for a couple of years was not my favorite. Pricing could be better. Great intro deals, but the price gauging afterwards kinda sucks.

Guess what? My rates have been hiked up again. I don't check regularly because I'm on auto pay…read more When I started here in 2022 @ $200 / month. Today, Mar 2026, I'm at $326 / month. I'm pretty sure my paycheck hasn't gone up 63%.