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    Zales Outlet

    3.1 (47 reviews)
    PriceyJewelry
    Open 10:00 am - 7:00 pm
    Updated a few days ago

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    Tish B.

    It is really starting to be a pain to come here. My husband bought this beautiful ring and band from Zales when we got engaged. Now that I have been coming to get it cleaned and checked every 6 months as required, each time there has been an issue. Every single time I've come so far they are unable to find something. They either can't find the original purchase, can't find the number or name it was purchased under it's always something. So my last visit I was informed I shouldn't have an issue anymore. Now today I go in and again they can't find any of the original bond and paper work. How is this still happening? Their system sucks! This is now the 3rd time this has happened so I figured it's now time to write a review about it. I am supposed to go back for a cleaning in September. They claim this shouldn't happen again however, that's what they said on my last visit. I will update my review if I have a better experience in Sept.

    My new Vera Wang ring!!!
    Lisa S.

    Amazing staff!!! The ladies are knowledgeable and every time I've stopped by, I've left with a new piece. It gets crazy busy, specially when when holidays come up, but I've never been rushed and they take their time to show me and teach about diamonds. They have a waitlist right at the front of the entrance and it may take a while if there's people already waiting there. I don't mind waiting I love that they don't push you to buy or try to upsell, they show me exactly what I've been looking for or similar things. I've been there when people get frustrated for not going fast enough or waiting for a long time, but that's what happens when it's holidays and they only have 3 people working. This where I'll get the rest of my jewelry....no other place.

    Anna S.

    I had a great experience. Lindsay was phenomenal! Lindsay is no longer at the location, but everyone who helped us afterwards was polite and welcoming. My great grandmother's ring was sent off to put the diamond in a new setting. I was a little nervous about that portion. If anything happened, I couldn't replace it on a sentimental level. They really eased my mind with their process. They show you unique items in your diamond and take pictures. You receive receipts, pictures, and emails. You can track the progress of your piece. My ring was completed on the date promised. It was less than the estimate. I could not have asked for a better experience! We purchased my fiancé's band at this location. We plan to get my wedding band at this location. No one was pushy with us. They really didn't even know our budget at first and they were polite and assisted us regardless. I gave them a budget for the setting and was given an array of options. I am thrilled with my ring!

    Kelley C.

    The staff here are patient and very helpful! They walked my new husband through his first jewelry shopping experience and luckily for me, it was so positive he promises to go back They have a beautiful selection for every price range, highly recommend!

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    4 years ago

    These dumbass employees does not know what they are doing. Couldn't even do a simple return transaction.

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    5 years ago

    Maria the manager upfront and Emily also were really friends and professional to helping out and keeping me up to date with my repairs. !

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    Page 1 of 2

    Ask the Community - Zales Outlet

    Review Highlights - Zales Outlet

    Both times Marilyn did an amazing job helping us find the perfect rings that were within our price range!

    Mentioned in 2 reviews

    Read more highlights

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    JLS Diamonds - We buy and sell vintage and a estate, jewelry, fine Watches, Coins, and all forms of precious metals

    JLS Diamonds

    4.9(72 reviews)
    8.1 mi
    Locally owned & operated
    Luxury

    I was going thru a separation from my husband and needed to liquidate assets. To sell a ring of…read moreparticular value I looked at the popular 'ship to,' auction houses. These were reputable organizations, but I wanted to do business with someone local for transparency. It was a blessing an on-line inquiry led me to JLS Diamonds and Jim Dinse. The auction house companies could only offer me a fraction of what I wanted for my diamond solitaire ring; less their commission, and only if they could sell it. On the contrary, Jim actually found a buyer for my ring before I even met with him; and before my ring left my possession. In fact, Jim paid me exactly what I wanted for my ring via cash transfer on the spot! Jim turned a stormy time in my life into a rainbow with a pot of gold! I could not be more grateful! One Month Later ..... I was so grateful and impressed with Jim's professionalism, honesty and integrity, I returned a month later to sell him a coin collection. I trusted Jim implicitly. Jim paid me TOP DOLLAR for it and I was actually shocked at its value.! I am definitely going to shop with JLS Diamonds and Jim Dinse FIRST for my jewelry needs before shopping retail in the future! If you are looking for a resource in this market don't even think about it; CALL JIM AT JLS DIAMONDS NOW AND MAKE AN APPT! You won't be disappointed!

    I heard about Jim thru social media, several people highly recommended him, sent him a text and…read moreright away I was able to scheduled an appointment, very knowledgeable and honest man. He offered me way more than his competitors. Will definitely recommend him if you are like me with "stuff" that don't need, like and is just taking space from your house.

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    Kay Jewelers

    Kay Jewelers

    2.3(37 reviews)
    0.2 mi
    $$$

    Beware! Cheap jewelry and no accountability at this store. I got married this year and we bought a…read moretotal of three rings at this outlet. We spent thousands of dollars. My wedding band had tiny diamonds lined up across the front and I loved it. However, less than six months from purchasing it, a diamond fell out. We brought it back and used our warranty to get it replaced. Two weeks after getting my ring back, another diamond fell out. I want to wear my wedding ring, and I can't because the poor quality of this ring can't keep the diamonds in place! I asked my husband to ask them to exchange it for a plain gold band so I do not have to go back every two weeks to get the diamonds replaced and they said no! They want me to keep wearing their cheap jewelry and keep going back to the store for them to fix their trash. Do not buy rings from them. They do not care about the customer and after all of this. They wanted to charge $5 for a plastic piece to keep my two rings from sliding to the side. Cheap cheap cheap. There's other jewelry stores that take pride in their product. We will never purchase from Kay jewelers again and hopefully you do not either.

    My family and I have been shopping at the Kay Jewelers Outlet in Vacaville, CA for over a decade,…read morealways using the same store account and never once had an issue until now. In 2023, we made two purchases assuming they would be processed under the same standard credit terms we've always used. Months later, our monthly payments nearly doubled, and our account balance jumped from around $4,000 to over $7,000. After looking into it, we discovered that the store had placed both purchases on a promotional financing plan which is something we were never offered, explained, or agreed to in any way. The store employee admitted the error and even provided a written statement acknowledging the mistake. Since then, we've spent months trying to get this resolved. Unfortunately, the financing bank they use refuses to help, and Kay Jewelers has given us the runaround at every level from the store employee and manager all the way to corporate supervisors. Calls go unanswered, follow-ups are ignored, and no one has offered a real solution. We've always paid on time and now we're stuck with unfair interest charges caused entirely by a store error that no one is willing to take responsibility for. This experience has completely shattered our trust in Kay Jewelers, and we will never do business with them again. If you value transparency, honesty, and basic customer service, take your business elsewhere. What started as a simple billing mistake has turned into a long, frustrating ordeal and if it happened to us, it could happen to others too.

    Photos
    Kay Jewelers - This is how it should look.... but all three on this side are loose as well. After coming back from repair

    This is how it should look.... but all three on this side are loose as well. After coming back from repair

    Kay Jewelers - Missing one stone after it came back from repair

    Missing one stone after it came back from repair

    Kay Jewelers

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    Island Stylez - Blankets

    Island Stylez

    4.7(15 reviews)
    0.1 mi
    $$

    I had a VERY bad experience here. I love to shop and support local and I'm Chamorro from the…read moreSacramento area so when I heard about island Stylez , I thought it would be nice to get my mom a bamboo bangle for Christmas because she's always wanted one and none were passed down to her. I finally got time to go all the way up there and check them out so I walk in and it kinda has the same vibe as a cigarette shop. It's not very well organized at all. But who am I to critique? My room is a mess so I moved past that and I ask about the bangles. The man mentions an adjustable bangle, but I say that I want the solid bangle in size 7 1/2 to 8. He shows me the bangle tells me it's $125 and I say that's perfect because it's sterling silver and that's worth it!! I ask what their return policy is and he tells me 14 days at this point it's December 9th so I asked if they have any holiday promotions because it's going to be a Christmas gift for my mother. The man tells me no and to check back next week. I think that's kind of odd because normally holiday promotions begin after Thanksgiving but it's a small business, maybe they do things differently, I understand. I called back the next week like he says and I ask if they're doing the holiday promotion and he says still not doing it. Check back next week. At this point, it's December 14th or 15th checking back next week is just grabbing it right before Christmas. So I asked him if he can write down my phone number and call me when it begins. The night of the 15th I get a text message saying that holiday return policy began November 27. That's a little annoying, but whatever so I sent my fiancé out to go buy it. To our surprise, they said the price is now $175. $50 is a pretty big jump. So they say that $125 is the price for the small adjustable one WHICH I DIDN'T LOOK AT. We ended up purchasing because my mother has wanted one for her entire life, but I don't think I will ever come back here again. To anybody looking for a less expensive alternative I found Rosa Marina's I haven't ordered from them yet, so I can't vouch but I'll come back and let you know if I do. EDIT: The response that I received by the owner claims that we were offered a discount but it was a military discount... even putting the more expensive price off aside I found this rather unprofessional given my multiple time calling for the holiday exchange and the improper quote. I'm not one to write many bad reviews and a positive for this is my mom loves her bangle.

    If you're looking for island wear this is the place to be. Wide selection every ting. I promise…read moreshe won't walk away with nothing.

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    Skalet Family Jewelers

    Skalet Family Jewelers

    4.9(203 reviews)
    28.7 miOld Sacramento, Downtown
    $$$

    My favorite Jeweler. I got my ring and necklace here and they are a perfect custom-made match set…read more Unless you go to this jeweler you won't find another like it. If you are looking for a unique ring here is the place to go. They are very patient as you pick out your jewelry and don't try to upsell you. They listen to what you are looking for and help you find just what your heart desires. Their jewelry is truly magical I love that they have free cleanings and they always check to ensure the stones don't come loose. We try to come once a month or every other month depending on our schedules. Run don't walk as they are closing their doors around Christmas as it's time to retire. They have a big sale going on now and I'm hoping to get some matching earrings. It's going to be a sad loss to the community when they close their doors.

    Went here ring shopping after going to a different jeweler and being turned off by pushy sales…read morestaff. It was my first time visiting Old Sac so it was interesting visiting here and finding Skalet tucked away here. Street parking (if available) is cheaper than the garage as FYI. Howard was very welcoming and kind as other reviews noted. He also seemed very honest with fair pricing without trying to upsell. We plan to return to in the future once we're ready to purchase!

    Photos
    Skalet Family Jewelers - Storefront of "Skalet Family Jewelers" in Old Sacramento

    Storefront of "Skalet Family Jewelers" in Old Sacramento

    Skalet Family Jewelers - Storefront for "Skalet Family Jewelers" in Old Sacramento

    Storefront for "Skalet Family Jewelers" in Old Sacramento

    Skalet Family Jewelers - *Pic taken right after our engagement in 2010.* I LOVE my ring!! Thank you, Skalet Family Jewelers!!

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    *Pic taken right after our engagement in 2010.* I LOVE my ring!! Thank you, Skalet Family Jewelers!!

    Zales Outlet - jewelry - Updated May 2026

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