When you get your jewelry repaired, ask for Mike! He is there everyday except for Wednesday's…read more He's soldered my wedding band and engagement ring many years ago and is still intact, looking great. After 5-6 years, my center stone started getting loose to where I can spin it between the prongs and I didn't feel comfortable with that before our vacation, so I went in a few days before to get it tightened and re-rhodiumed! It came out beautiful as always, sparkly and shiny that I catch glances of the next female customer when I slip it on my finger. I also went just went back Saturday (day after I returned from vacation) and got the back of my solitaire earrings extended by 2mm (also straightened out the existing posts), just so I can wear the double halo jacket that my husband bought me everyday without the back posts digging into the back of my ear. I LOVE it! Customer service was good, didn't wait long as there were always 1-2 people ahead of me each time I came in.

My boyfriend had just recently got a new watch for Christmas and needed to get it resized so I…read morerecommended this place. The process was really quick, and the lady who helped us was really friendly and efficient. She also made sure the time was set correctly before handing it back to him. They accept military discount so my boyfriend paid less than $25 which was nice. Definitely recommend this place if you're looking for a quick place with great quality service to repair your jewelry!

This no frills place in a strip mall (aren't these all located in strip malls?) was just what I…read moreneeded. The gentleman looked closely at what I needed, checked to make sure he had what he needed to get it done, quoted me a very fair price, gave me a pick up ticket, and asked me to come back in a couple of days. Came back a few days later and was very pleased with the work. I'll be back to get my watch in order.

Called to get pricing for a twist back earring post very good pricing.and done the next day would…read morehighly recommend and he fixed it way better than my other earring was repaired

I was going thru a separation from my husband and needed to liquidate assets. To sell a ring of…read moreparticular value I looked at the popular 'ship to,' auction houses. These were reputable organizations, but I wanted to do business with someone local for transparency. It was a blessing an on-line inquiry led me to JLS Diamonds and Jim Dinse. The auction house companies could only offer me a fraction of what I wanted for my diamond solitaire ring; less their commission, and only if they could sell it. On the contrary, Jim actually found a buyer for my ring before I even met with him; and before my ring left my possession. In fact, Jim paid me exactly what I wanted for my ring via cash transfer on the spot! Jim turned a stormy time in my life into a rainbow with a pot of gold! I could not be more grateful! One Month Later ..... I was so grateful and impressed with Jim's professionalism, honesty and integrity, I returned a month later to sell him a coin collection. I trusted Jim implicitly. Jim paid me TOP DOLLAR for it and I was actually shocked at its value.! I am definitely going to shop with JLS Diamonds and Jim Dinse FIRST for my jewelry needs before shopping retail in the future! If you are looking for a resource in this market don't even think about it; CALL JIM AT JLS DIAMONDS NOW AND MAKE AN APPT! You won't be disappointed!

My husband and I met with Jim yesterday and it was a great experience! I have a ring that I…read morepurchased a few years ago and rarely wear so I was curious to see what it's currently worth and what the process was of trying to sell it. I came across Jim's Yelp page and was drawn in by the amazing reviews. He did not disappoint! Making the appointment was quick and easy. Jim is very accommodating and thorough. He gave me detailed instructions, including a picture, of his location. He is welcoming, charismatic and a wealth of knowledge! What I appreciated the most was his genuine honesty. Although we didn't make a transaction, we left happy and with valuable information about the jewelry industry. Thank you, Jim! Hopefully we'll get to do business with you one day!

Finally decided to get some of my old watches batteries changed. I happened to find them on yelp…read moreand decided to give them a try. I did call first to confirm they were open and that their cart is located inside the mall (close to Macy's first floor) The gentleman was nice and he was really quick. Surpringly the prices are very reasonable too. Prices start at $10 and and up. I was able to watch and wait until he finished. I will definitely be bring more of my watches done.

Tony help me today and he was so awesome and so patience with me, making sure my watch is…read morecomfortable when I used it! I will definitely recommend him to my friends and family!!! I'm Very satisfied. Thank you

Mom & Pop stores like these are a dying breed. So, I was glad to bring a Casio G-Shock watch here…read morefor quick, while-you-wait battery service. I went to the Fairfield Mall 1st and struck out 3 different places for various reasons. Whipped out the phone and learned of this store. Called the owner, who answered immediately and was able to accommodate my work request on short notice. Little sticker shock at the end, as my multi-feature G-Shock required two batteries. And a $50 out-the-door cash subtraction from the wallet. Ouch. But, that's inflation for ya'. The owner's really nice, and she has a unique store, with a lot of stuff to look at inside while you're waiting. Credit/ATM cards are accepted and parking is free and typically always available without much hassle. Thank you Ma'am.

Great Work on my Watches when I Return. Longtime customer…read moreof the Time Keeper Workshop. Battery's and Watch Repairs.

Came in for a very last minute request. You know the kind that makes you roll your eyes. And the…read moregentleman was so kind and patient with me. Great old fashioned service.

Doug is truly passionate about his craft. His craftsmanship and artistic designs are amazing. His…read moreknowledge is unmatched. He is by far the most knowledgeable and patient jeweler I have ever had the pleasure doing business with. Thank you Doug!

My go to spot to get my quick fix for my jewelry and watches. I have gone here many times to repair…read morewatches and they have delivered each and every time. They always are so gracious. They answer my questions. It doesn't matter if it is in person or via phone, I have never had a bad encounter with anyone working here. To take off links from my watch is around $20 bucks. I do remember it being cheaper but then again that was ten years ago. They don't just do link removal. This also do a whole lot of repairs for batteries and such for automatic watches. The biggest buy I had from them was to get my automatic watch fixed. They said it would be done in a week and it was so. 5/5

Overpriced and unprofessional. Walked in for a simple battery replacement and to add back my extra…read morelinks that came with my normal everyday Guess watch. I saved the box and accessories. It was mine not theirs. The lady clerk did not greet me or stop yapping with a customer about a lunch suggestion. Something about Mexican food. I was standing there for a full 8 minutes. A REAL jeweler will add your links back on free of charge. These scammers charged $20 for a battery and $26 for adding links. Almost $50 charge for barely any work done. NEVER AGAIN. Avoid avoid avoid. Then she had the nerve to try and sell me some pretentious Bulova clock on the wall. Nobody wants that stuff. There is a cute old school jewelry place by Baskin Robbins in Martinez that my family usually goes to $10.95 for battery and free link adjustment. That place puts this one to shame.

Great customer service The manager was so helpful…read more Christina was helping me with all the credit options They got beautiful pieces jewelry

If I could provide a lower rating I WOULD. In October we ordered a wedding band they had in stock…read moreto be made into rose gold instead of yellow gold to match our engagement ring. They placed the order, we paid, and told us 4-6 weeks. Never heard anything. Almost 3 months go by (wedding already past mind you) and STILL NOTHING. So husband called- they never placed the order. They place it then. Go back in person after a total of 4 months went by since October they have no update or record of order. So we thankfully got a number to someone higher up (from a different location) who actually had answers and was extremely helpful, understanding and embarrassed by our experience thus far . He himself placed the order communicated well and reached out when it was ready at the Fairfield location. We go to pick up and there is a sign because they're on lunch "back at 4:15"- of course but that's okay everyone needs a lunch, we. Will wait it's already been 6 months what's 20 more minutes? Well they didn't get back at 4:15p they came back at 4:30!!!! The lack of organization, accountability and empathy for customers is astounding. That guy Steve needs a raise, and Fairfield seriously needs to look into their employees and business practices. Will not be returning.