Very friendly service, helpful insight on jewelry repair. I felt safe leaving my heirloom jewelry…read morethere. Will definitely continue to use them for all my jewelry repair

I took an old vintage Hamilton doctor's watch I paid $2k for in there for a repair. When I got it…read moreback it still didn't work. I took it in a 2nd time but again it wasn't working properly. Finally I sent it to LA to a Hamilton specialist for the repair. I wasted over $200. They should have admitted they couldn't repair it. Very disappointed in their work and I think they owe me in good faith a refund.

Based on the great reviews here on Yelp, I brought in one ring to be re-sized and another ring that…read morehad a decorative part in the center of it broken off and lost. Greg Darcy was very patient in helping me decide how to replace the broken part of that one ring and did a great job in re-sizing the other ring. He was also honest with me about the broken ring. I thought it was solid silver but he told me it was silverplated brass. Thanks to him, I now have two rings that I can wear again. I highly recommend consulting with him for all of your jewelry needs!

I've had dealings with many, many jewelers, but my recent experience with Greg Darcy tops them all!…read moreI contacted him because I needed his help with a flawed wedding ring setting; three separate diamonds had fallen out in a 12-month period so I knew there was something wrong. He confirmed my suspicions and suggested an alternative setting. Here's the best part: I had brought in a bag of random loose diamonds with me that I had been accumulating over the last several years. In addition to the stones already in my original (flawed) wedding band, he was able to sell/trade all of these diamonds in order to provide me with TWO identical wedding bands! And, he did so at an unheard of low price! The rings are spectacular! If that wasn't enough, as a bonus he took a diamond necklace of mine that had been sitting in my jewelry box (unworn) for 2 decades and transformed it into a stunning set of diamond hoop earrings! He is amazing and loves to give new life to old and forgotten jewelry. You can be sure I'll be going through my jewelry box again to see what other magic he can perform! I'm so impressed with his professional but personal customer service. Greg is such a nice person and I 100% recommend him for all your jewelry needs!

Absolute the best! I go there every year to replace the platinum back of my earing that tends to…read morefall off once a year. They are reliable and very kind.

I came in the other day to get an estimate on cleaning some silver jewelry. One of the guys behind…read morethe counter asked some questions about the pieces, I showed him, and he took all the pieces over to a station off to the side. In under five minutes, I had all the pieces back looking brand-spanking new! Not a bad job for what I was thinking as just going to be a quick Q&A session! The price was perfect, customer service is wonderful, and I love going into this local shop for any jewelry needs.

I first met Simon in 2011 when I wanted to sell gold jewelry that I no longer wore or liked. I'd…read morebeen to a few of those "we buy gold places" and they turned out to be liars and thieves - they tell you stuff like "that isn't 14 k gold, it's 9 k" and Simon proved them wrong! I trusted him completely and got a very fair price for my gold. Since then he opened this location and I've still very pleased. I've had pearls restrung. I took a friend there for a custom sterling silver pendant she wanted for a friend. I've had jewelry cleaned and prongs tightened. I'm about to go there to have a watch cleaned and a new strap put on. I trust Simon and his wonderful staff, in particular the charming brunette who works in front. Your jewelry and pocketbook are safe here.

great experience dealing with the buyer at this company and receptionist Mellissa very pleasant to…read moredeal with.

Awesome experience, on vacations I always hunt for watches and this is a great AD to pickup watches…read morefrom brands like Casio, Citizen, and Seiko. They have been in business for decades and if you want to support a small business with real horological knowledge this is the spot. I had a battery replaced on a vintage watch I found during my trip I wanted to have running and purchased a seiko speed timer in a colorway that is now discontinued. I will definitely return on my next trip to the Bay as there were many special editions on display.

Had an AMAZING watch buying experience at this establishment. After staying in the area and looking…read morethrough the Chinatown jewelers for watches, I couldn't find a shop with a cohesive and a variety of collections until I stumbled upon Grant Pacific Imports! I bought my very first Seiko watch here: 100% New and Authentic at a reasonable price. Most importantly, I spoke with staff who have a genuine adoration and respect for watches, which provided a meaningful and memorable experience. I'm so glad and will always remember having purchased my first Seiko here. Additionally, the staff also helped my partner get set up with her first Seiko too! They adjusted both our watches already to wear out the door, as well as demonstrated how to maintain and adjust them. Definitely coming back here again on my next visit and will purchase further watches from here. Thank you so much! #watchbroswithmygf

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

Excellent old-school quality customer service and skilled craftsmanship. Have taken multiple Rolex…read morewatches here for service, and am always grateful that they are here. Great value for your treasured investments.

These folks are the best. They serviced my vintage Oyster Date for a very reasonable price and in a…read morevery reasonable time. They were delightful to communicate with over email and in person. Cannot recommend highly enough!