extraordinary service by these guys at Mobile2Mobile They helped recover my lost data on the iPhone…read more16 Pro Max, which was liquid damage. Apple Store couldn't do anything for me and just recommended buying new phone. My data and pictures were priceless to me and for this reason, I am forever grateful to these guys here in . Thank you so much. A+ Come see them!

Ali rocks! He wasn't sure if he could fix my phone but was willing to try. Walked out a happy…read morecustomer an hour later. Great guy, reasonable price. Nice clean laid back environment.

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Good communication. Repair was done on time and for a fair price. Nice clean office but parking was…read morea bit of a challenge. I will use them again if I need a phone repair.

This store has to be top 5 worst AT&T stores in the country. After cancelling an order without…read morenotification, I then waited nearly an hour to be told they would not help me with the service I need. Go to the DuPont location, they're nicer, it's safer, and they'll help you there

Walked into the store looking to upgrade telephone and went over to phone to see their latest…read moreoptions and possibly inquire about home internet. Less than 1 min walking into the store a male security walks over and in a rude and aggressive manner "are you seeking services, if not you have to leave the store" i was confused because I couldn't understand why a security guard would be coming up to me about seeking services when they aren't a sales rep. I didn't even do anything but look at phones... I just walked in ??? I asked the security why is he speaking to me in this manner. The female associate interjects and raises her voice across the room at me instead of walking over and aloud says "well we spoke when you came in and but you didn't speak!!." I was confused ?? So what is the reason for the security guard asking me instead of you engaging with me directly to help me... ??why didn't you just walk over as you can clearly see I have head phones in... I didn't hear you. She continue to sit there as shown in picture. She never walked over to help me...The other two male AT&T associate just were standing around and the other continues to sit there watching the interaction instead of trying to deescalate by just simply HELPING me. The security guard rudely interjects the conversation and states I'm causing a disturbance due to me speaking up about the unfriendly conduct that they showed me. "So now I'm causing a disturbance by simply walking into your store to look at phones ??! Make it make sense. " She goes on to say something under breath " I don't have time for this " which made no sense because what do you not have time for, to service people ??? you are sitting down asking a security guard to do your job ! And you will see on camera how long I was in the store when this happened.. not long !!! The security guard escalated the issue threatens to call the police on me for just walking into the store to look at phones !! I told him call the police and will report every single one of you to corporate for the aggressive, unwarranted unprofessional conduct and sue for mistreatment. I even waited for the police and no one arrived. the security guard falsely reported i was causing a disturbance they provoked/created. I have never been into any retailer and have someone treat me like that...I understand there is weird activity going on around in china town but as someone who works in employee relations these people should be placed on warning with reprimanded or fired. No reason to provoke aggressive action upon a client who did nothing. I asked if a manager was on site. They said no. The second male associate clearly see my phone was damaged and relayed to him "see... this is why I came in here!!! I just want the District Manager info... I'm not buying anything out of this store and would like to report the incident. he said let me check to see if I can give you that ?!?! And says sorry I can't give you that. So I asked do you have business cards... he says no... and said the store manager responded back via text and gave him the green light to pass her email on to me... ?!?! Are you kidding me. So the company refusing to give point of contact for service members and client now ??? I took some pictures of the interaction for record due to the uncalled hostile behavior ... but this is not all of them and the black male associate in pictures even continue to taunt me by threatening me due to Saying " you don't know me, I don't give a fuck" As you can see he's walking around with ear buds while working. This team and security guard should be trained on sales, client engagement, respect and having emotional intelligence in the workplace... Or simply be fired because they are clearly incapable of possessing skills to know how to be face fronting with clients. not even the security guard who also lacked professionalism and tone. I left and went to another provider to inquire about the same services that they were too ignorant and unprofessional to help me with. If you need to look on record you have cameras in your store. But I will never buy anything from this location... Not worth the value or time to shop here.

It's always convenient to have this location repair my warranty products. Always a quick in and out…read morevisit. It's helpful to call ahead and verify they have products in stock that fit your device as they often run out.

Switched to ZAGG and the professional install of a premium screen protector (over $40). A large air…read morebubble formed within about three weeks. The bigger issue was the refund attempt. Inside the 30-day window (supposedly no questions asked refund option according to ZAGG's own website), I got a shifting set of excuses: wrong purchase date, a 14-day limit that contradicts ZAGG's published 30-day policy, and finally "only the manager can do this" with no manager present. The promised manager callback never happened. The product failing is one thing. The stonewalling and refusal to honor their own policies is what earns the one star.

Sort of like your ordinary t-mobile store though it looks a bit smaller. My dad and I went on…read moreSaturday, admittedly right before closing time (we didn't notice until we got there they closed at 7pm). The salesmen were talking to customers, but they also didn't acknowledge us at all. I'm not too upset about it - it was right before closing - but it still seemed odd to not even get a hello. As for the phones, I've seen the displays more intuitively laid out at other stores. If you are already on t-mobile, this is probably a fine place to go. If you're considering switching to T-mobile, you may get better service at another one of their stores.

This is my go to store for T-Mobile. Location is very convenient for me and the staff is always…read morevery helpful. They do have a full range of phones that are supported on the T-Mobile network and also a fair number of accessories for the phones.

Horrible service went in they mess my game up gave em 100$ they don't know what they doing they a…read morescam got it fix came in he said it work I told em plug it up and it was still not fix told me come back instead i took my game they are some trash i can not make this up I advise anybody who goes be cautious they act like they nice know what they doing they are garbage my whole ps5 don't work at all

I brought my iPad to this store in July to get my screen replaced, I came back and the initial…read moreissue was still not repaired. In fact, moments after I left the store my iPad was having the same issues it was having before I brought it in. That same night the iPad cracked...again. I had the iPad for almost a year and have dropped it and it NEVER cracked. I brought it back to the store, I expressed my issue with an employee of the store and was basically told that they were not going to fix the issue. After a passive verbal exchange the police were called. He ended up negotiating with the officers instead of the customer and while he brought the repair price down significantly, I was still expected to pay for the hopes that my iPad would be fixed. This was also after I was given two different quotes over the phone. The employee on duty was belligerent and disrespectful as I tried to talk through my issue. Do not come here. Do not come here. DO NOT COME HERE. My iPad is still currently broken lmfao.

The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

The associates at this location are very friendly and knowledgeable of current sales and deals…read more They were pleasant to work with in upgrading my phone and service plan

Be careful with Verizon Sales People…read more Verizon sales people are scamming people knocking on doors and offering "free" one month trials. They did it to my wife and me. We have them a chance, the technician came in installed the routers etc. and they said we will receive an email at the end of the month asking if we wanted to keep the service. We never got the email. We ended up deciding not to keep the service. After the first month passed since we never got the email we tried to contact the sales person, who never responded. About a week later we got a bill for $120 for the "Free" month and a extra month ahead! We called customer service and they said we "received the wrong promise" and that they will not charge us for the first month but that we had to pay for the month that already started. We are still dealing by the situation we will see if we are manage to resolve this issue. Just be aware. This is either salesmen crap or corporate crap.

Terrible: they took 2 months to try and fix my computer, and ended up marking it beyond repair…read more They also said they would give me options to replace it or to get a refund, and at the end the only option was a small refund.

I had one of the worst customer experiences ever with Asurion. My phone was only a couple of months…read moreold with a small crack on the front screen but was otherwise in perfect working order. I filed a claim under my Asurion insurance and scheduled a repair. The technician took my phone to his van and returned 15 minutes later with the same cracked screen -- but now the display was completely green and glitching. He apologized, gave me a number to call, and assured me they would replace the device. From there, everything became a nightmare. I had to make multiple calls to get the ticket closed, re-explaining my situation every time. Two supervisors were unhelpful -- one even hung up on me. Another told me that "before and after photos" showed the phone was the same, which was impossible. The phone I handed over was fully functional, and the one I got back was unusable with a bigger crack. It felt like they were trying to push me into paying the full $99 replacement deductible by framing this as "additional damage." Only after I escalated multiple times did they agree to replace the phone -- but refused to expedite shipping even though same-day was available, despite me explaining that my work depends on my phone. In my opinion, this process seems designed to frustrate customers and extract more money from them. The entire experience was stressful, time-consuming, and unprofessional. Today is the second day without my phone, meaning I cannot do my work, accept important calls, or communicate effectively -- and I still have not been provided with a tracking number. It is completely unknown when I will receive the replacement phone.

Very professionals they can fix your phone within 10 minutes…read moreDisable all kind of exercise and jewelry For new customer any kind of repair service $15 off