Great phone repair Great prices…read moreGreat service Replaced my iPhone 14 screen in 20 mins Highly recommend them Agent Atif is top notch customer service!

Ali rocks! He wasn't sure if he could fix my phone but was willing to try. Walked out a happy…read morecustomer an hour later. Great guy, reasonable price. Nice clean laid back environment.

Good prices, nice people, quick to work. Took 20 minutes and they worked on my phone. It was very…read morehelpful.

I came in August of 2025 to replace a phone battery that had rendered my phone unusable, and we had…read morealso paid to replace the cracked screen. Everything worked well until that following day when nobody could hear my calls and my screen started to fill up with green, and that's when I realized that my phone somehow got water inside of it, and as it had only been to the store the previous day, it became abundantly clear that the water had come from the repair. I had to get a new phone and they refused to refund me, instead saying that it was probably our fault. Never coming back, strongly advise others not to as well.

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Easy to communicate with. My phone was fixed in less than an hour after the part came in for it.read more

Lots of staff, but none of them seem to want to help customers. I honestly believe they could get…read morethe exact same amount of work done with a quarter of the staff, because no one was doing shit except ignoring customers.

Great service! Go see Kassim. He took the time to make sure I made every right decision…read more Go Team Kassim!!

Zagg truly impressed me with their honesty and timeliness…read more I had problems re-charging my Samsung S8 for months. One location wanted to saddle me with a new charging port and battery for $130 to fully fix the problem. In pleasant contrast, I took my phone into Zagg's location at Metro Center. Lexis called me at work to tell me that there was nothing wrong with the charging port at all. Instead, the port just needed cleaning with a special brush and rubbing alcohol. Best, they charged me nothing when i picked it up.

I came by here yesterday to get my iPhone 13 battery replaced. The young lady who helped me was…read moregreat. I was in and out in an hour and it only cost me about $100, which sure beats buying a new $1,000 phone. I'd definitely return to get my phone and/or tablet fixed or for protective cases.

Same-day turnaround on an iPhone XS with a badly cracked and damaged screen - two hours later (on a…read moreSunday!) and it was as good as new. Screen is just as responsive as my old one with no glitches and has been working perfectly for a month now. Hoping I don't have to return any time soon, but glad they're there if I need to!

Terrible: they took 2 months to try and fix my computer, and ended up marking it beyond repair…read more They also said they would give me options to replace it or to get a refund, and at the end the only option was a small refund.

I should have heeded the other reviews... Like many others, I had a broken iPhone 7 screen. They…read morewere quick to replace it, but the quality of the replacement is unacceptably low, especially for $100. The resolution of the replacement doesn't match and the durability of the glass pathetic. Once replaced, the phone went immediately into a case and sat on a counter over the weekend - on day three, with less than four hours of screen time and never being dropped, there is a crack across the entire screen and multiple scratches. This is compared to my personal iPhone 7 used daily for two years, in a similar case, without a single crack or scratch. Of course, I visited the store since there is a 30 day warranty. They would do nothing - "there can't possibly be a manufacturing defect in the glass, only the LCD." Moral is a $100 gets a knockoff screen that will not last, just roll that money into a new phone.

Wish I could just have my cracked screen again…read more My phone (iPhone 7+) is sometimes unusable because of the awful job done at Gadget TLC. I had a small crack in the corner, and figured I would get it repaired. They replaced the screen in about an hour, and it seemed fine at first. Later that afternoon I noticed it was difficult to text - you had to press the keys twice as hard and much slower for the phone to recognize your touch input. This also persisted when scrolling on webpages - sometimes the phone didn't recognize a swipe. This issue has continued to this day. I wouldn't trust them to fix my phone if it were free.

Walked into the store looking to upgrade telephone and went over to phone to see their latest…read moreoptions and possibly inquire about home internet. Less than 1 min walking into the store a male security walks over and in a rude and aggressive manner "are you seeking services, if not you have to leave the store" i was confused because I couldn't understand why a security guard would be coming up to me about seeking services when they aren't a sales rep. I didn't even do anything but look at phones... I just walked in ??? I asked the security why is he speaking to me in this manner. The female associate interjects and raises her voice across the room at me instead of walking over and aloud says "well we spoke when you came in and but you didn't speak!!." I was confused ?? So what is the reason for the security guard asking me instead of you engaging with me directly to help me... ??why didn't you just walk over as you can clearly see I have head phones in... I didn't hear you. She continue to sit there as shown in picture. She never walked over to help me...The other two male AT&T associate just were standing around and the other continues to sit there watching the interaction instead of trying to deescalate by just simply HELPING me. The security guard rudely interjects the conversation and states I'm causing a disturbance due to me speaking up about the unfriendly conduct that they showed me. "So now I'm causing a disturbance by simply walking into your store to look at phones ??! Make it make sense. " She goes on to say something under breath " I don't have time for this " which made no sense because what do you not have time for, to service people ??? you are sitting down asking a security guard to do your job ! And you will see on camera how long I was in the store when this happened.. not long !!! The security guard escalated the issue threatens to call the police on me for just walking into the store to look at phones !! I told him call the police and will report every single one of you to corporate for the aggressive, unwarranted unprofessional conduct and sue for mistreatment. I even waited for the police and no one arrived. the security guard falsely reported i was causing a disturbance they provoked/created. I have never been into any retailer and have someone treat me like that...I understand there is weird activity going on around in china town but as someone who works in employee relations these people should be placed on warning with reprimanded or fired. No reason to provoke aggressive action upon a client who did nothing. I asked if a manager was on site. They said no. The second male associate clearly see my phone was damaged and relayed to him "see... this is why I came in here!!! I just want the District Manager info... I'm not buying anything out of this store and would like to report the incident. he said let me check to see if I can give you that ?!?! And says sorry I can't give you that. So I asked do you have business cards... he says no... and said the store manager responded back via text and gave him the green light to pass her email on to me... ?!?! Are you kidding me. So the company refusing to give point of contact for service members and client now ??? I took some pictures of the interaction for record due to the uncalled hostile behavior ... but this is not all of them and the black male associate in pictures even continue to taunt me by threatening me due to Saying " you don't know me, I don't give a fuck" As you can see he's walking around with ear buds while working. This team and security guard should be trained on sales, client engagement, respect and having emotional intelligence in the workplace... Or simply be fired because they are clearly incapable of possessing skills to know how to be face fronting with clients. not even the security guard who also lacked professionalism and tone. I left and went to another provider to inquire about the same services that they were too ignorant and unprofessional to help me with. If you need to look on record you have cameras in your store. But I will never buy anything from this location... Not worth the value or time to shop here.

I have been having the worst luck with dropping my phone recently. Each time I have dropped it I…read morehave had to get the screen protector replaced. This was my second time coming to a location to have that done. I was in luck that this location just happens to be steps away from the Metro Station I usually take on any given day. After I finished with work for the day, I made my way here. When I walked in I was quickly greeted by an employee. After letting him know I was here to get a replacement screen protector he was on his way to do what he needed to do. He took payment first and we chitchatted while he expertly swapped out the screen protectors. We discussed how it is ridiculous for people not to get them or the insurance on the phone. Before I knew it, I had my phone back in my hand, thank the man, and was on my way to board the Metro.

Once again Laptop Repair Geeks of DC came through with flying colors....this time they my son's…read moredesktop got the Blue Screen of Death and Darnell came to the rescue and fixed the issue promptly. They truly are the best of the best! Can't say enough good things about them! THANK YOU!

Great service and kept me updated daily about my computer! Picked up and dropped off my computer…read morewhich made things way easier. Darnell was extremely funny and felt safe around him as a woman in the city.

Ross is the reason my family comes to this location now. He's always knowledgeable about all…read moreproducts and services. Keep up the great work.

Customers service speed, availability and efficiency gets no better than this! Been a loyal…read morecustomer for a decade and never had any issues.