Lifesavers. I know…read moreI speak for many people when I point out that our phones, for better or for worse, are pretty much our lives. When my phone smashes into a metal table shattering the screen and rendering it unusable (the day before a major work event, at that), my life is suddenly at a standstill. I panic. I can't contact anyone. I can't access any important documents. Can't see work emails. I can't even call an Uber. I am not okay. This kiosk is conveniently located outside of Best Buy so that when you come out of Best Buy after they tell you they can't fix your phone, iCell is there waiting for you - waiting to be your savior. The woman who worked on my phone had to have some actual experience working in phone factories or something. She performed serious surgery on it, dissecting each part with skill and ease, and once she put it back together I had a brand new functioning screen. I'm usually extremely skeptical of mall kiosks, but this one challenges the stereotype. They saved me from having to spend $1200 on a new phone, and for that, I am infinitely grateful.

tech typically provides reasonably fast same day minor phone repairs such as screen and or battery…read morereplacements for basic personal electronic repair on short notice same day (40-70min) would RECOMMEND had several screens fixed here note: due to staff size (low) you may need to call the shop twice, leave a voicemail, or otherwise wait temporarily for a limited time, for provider callback depending on this location's real time availability... wait times are typically short

Niko was high-quality and professional. He also was there right when I needed him, and very open…read morewith conversation and pricing and my needs. He went above and beyond.

In December of 2025 Niko rebuilt my MacBook Pro, and it has worked beautifully ever since…read more Recently the battery on my Apple Watch was running down, so Niko ordered a new battery which was delivered overnight and fixed in a few minutes the next morning. He also installed a new watch band for me at the same time. Niko is fast, reliable, professional, and affordable. I highly recommend him and his work.

Aaaaaaand not long after I had gotten my screen fixed, someone stole my phone! However, I went back…read moreto C&PS and Marvin gave me an iPhone 4S (2010 called...) at a discounted price until my upgrade (this month...thank god!)

Responsive and resourceful. I asked him to replace a part on my iPhone that apple wanted to charge…read moreme $600 for. After special-ordering the part, he didn't replace it -- because, after inspection, he found it was fine after all. A cleaning yielding a perfectly working phone. Thank you!

Shout-out to Eric! I called because I needed a new battery for my car, and he confirmed it was in…read morestock and gave me the price over the phone. When I arrived, he tested the new battery, helped me swap out the old one, and had me back on the road in no time. 10/10 experience! Highly recommend this place for its quick service, professionalism, and ability to make everything as simple as possible. Thank you, Eric!

A week ago, I went to get the battery replaced in my wife's watch. The person who helped me didn't…read morewant to do the job; they barely looked at the watch and told me they didn't have the screwdriver--nothing special. I don't know if they just didn't want to do it, or perhaps because there were people ahead of me in line and they didn't feel like doing their job. Not good for this company

Fixed my girlfriend's broken Iphone screen and cleaned up water damage in 15 minutes for a…read morereasonable price. Also helps that you have charismatic fellas working there. The shop also has a lot of character. Money bills from all walks of life and little knick knacks spice up this little store. I'd go back again if I had reason to go just to make small talk and ask stories about where random trinkets displayed there came from. Highly recommended.

James is no longer present, and the current individuals fail to uphold the promise to replace a…read moredefective part. They will tell you James is still the owner and provide a phone number leading to a full voicemail inbox unable to receive further messages.

I took my phone with a cracked screen here to see if I could get it replaced. They replaced it for…read more$100 and I also realized that I needed a battery replacement and they did that as well, so I also took them up on replacing that for $50. After all of that was replaced, I purchased a $20 Screen protector and I walked away. After two minutes, I realized that there was a white glare on my screen, and I took it back and he fixed it within 20 minutes. As a day proceeded, I realize that my phone was glitching and much slower than it was before replacing the screen and the battery. I also realized that my battery was not holding a charge or charging quickly. This is when I called the number I had on my receipt and spoke to a man that said I can bring it in the next day. I returned the next day asking for help or if there is something that they can do and basically they said that since they replaced these with non-apple replacements that there was nothing they can do. None of this was disclosed to me before I asked them to replace these parts on my phone. If I had known upfront that it was going to be dramatically slower altogether I would've never wasted $180 and 2 hours of my time. I am now purchasing a new iPhone, which is why I came to this kiosk in the first place so I could refrain from buying a complete new iPhone. Overall, the customer service and willingness to help a frustrated customer was completely nonexistent. I would never recommend this place.

*Warning* test your phones speaker and camera (front and back) if you do decide to have your phone…read morefixed here. Long story short, I cracked my phone while in DC for work in September. Brought it to be fixed at Smartfix. Priced reasonably an only an hour wait time I dropped it off. Came back an hour later and the phone was fixed. Paid and went on my way. 2 minutes after leaving the store I received a phone call. Couldn't hear the person on the other end without static. Immediately turned around and went back to the store o figure out what was up. They apologized and fixed it. Fast forward six hours later, I'm at a football game and go to take a picture and everything is blurry. Thought it was too many beers, but sure enough turned out to be a camera malfunction. I live in FL and had an flight the next day. Unable to get back to the store, I went back today (back in DC for work). Brought it back in and they assumed no responsibility. I'll refrain from causing a scene in the store and just offer this yelp review as a warning to others. See blurry picture of the two store employees sitting around doing nothing....

This Staples location has most of the things that I need! Just wish that they stock on journals…read moreother than Moleskine, and preferably, a wider selection of name tags. Also, customer service could be a little better. For example, the workers could provide better instructions on how to find certain items. Or even better, just walk the customers over to where the items are located.

Staples / Party City side:…read more I honestly feel bad for the workers here: they're overwhelmed and overworked. I came here for walk in balloons at the Party City and couldn't even place my order at the that register because it was broken. The lines were growing so long: only one person behind the register for both check out AND returns?! The supervisor was just answering questions. I told him that people were growing frustrated that there's not enough help at the front end, and he was dismissive of my concerns. People were walking out because they were done with the line. If you're looking to make a purchase, be wary of registers not working and willing to wait 30 minutes to make a small purchase that should've been a quick 5-10 minute errand. If management is looking to keep customers, install a self check out line or hire an additional employee or two and pay them well. UPS side: Happy returns are wonderful. Never had an issue with them. If you have an option to make returns with them, go for it! Fast, easy, what my staples experience should've been from the scenario above.

My personal experience at the store was actually great. The entire staff was very friendly but…read moreSamuel went above and beyond to support us with an upgrade. Clean location Service was great and accommodating while we waited on data to be uploaded to the new device Great discounts and promotions Overall, I recommend because it's a convenient location and my experience was not bad at all

Came in use my screen protector warranty, however they didn't have any in stock although online it…read moresaid that they did. )))): the customer service was nice, however inconvenient.