Don't let them do any repairs on your! I took my phone here to have my screen replaced because it blacked out. As he was fixing my phone he cracked the back of my phone never told me he cracked the back, instead he puts the phone back in the case never said nothing. I didn't check the phone until couple of days later when I went to buy a new case I noticed the back was cracked he refused to give me management number don't take your phone or iPad there. Poor customer service.The guy that cracked my phone had jacked up teeth in his mouth don't trust him to fix your phone. read more

I absolutely do NOT recommend. I accidentally dropped my phone while exiting my car, and cracked one of the camera lens on my iPhone 13 Pro, which caused the view finder to be blurry and lose focus - brought it in on 3/17/2022 for a replacement lens and the man behind the service desk analyzed my phone and guaranteed that he had the correct lens to replace the broken one. Needless to say, once I received my "repaired" phone, the "replacement lens" was entirely a different color and slightly larger than the rest. I attempted to take a picture, and while the lens was repaired, the view was still blurry and the lens was unable to properly adjust its focus. The man who repaired my phone then tried to convince me that issue was indeed corrected, and proceeded to show me that the focus was clear once you place the phone on .5 view versus the default 1x view. I told him that his repair did not properly solve the issue with my phone, and he proceeded to say "Well you didn't ask me about the view. You just wanted the lens repaired" - while this might be true, the problem here is that instead of being a genuine and honest salesman, he proceeded to take my $26.50 non-refundable payment to provide a solution for a problem that he KNEW he couldn't fix. Not to mention, replace the lens with an oversized lens of a completely differently color. Consequently, I asked him to remove the faulty lens from my phone and restore it to the condition it was when I initially brought it in, so that I can proceed with requesting a replacement from the Apple Store. Casing point - if you're looking for a quick fix to your phone, be advised that all of their replacement parts are faulty and will deem your phone out of warranty for future repairs through your authorized retailer. Trust me: this is the second time I've been scammed by these folks (shame on me), and ended up STILL having to visit the Apple Store to pay more so I KNOW. #BEWARE read more

PHONE CITY - Cell Phone Repair & Accessories - Receipt for my non-refundable repair for an issue that the salesman KNEW wouldn't solve the problem with my phone - Mobile Phone Repair Near Me - District Heights, Maryland

They sell you bad replacement parts. I had a screen replacement and didn't check to see if my camera worked. Two days later, I go back to see what's wrong and they say my back camera is broken and try to sell me one. I dont recommend this place to anyone. read more

The screen on my phone broke they took care of it in 30-40 mins at reasonable price. I hope I won't need to come back, but I will if my phone needs servicing again. Also, they have an array scents and oils if that's your thing. read more

I called to get a price estimate to repair my phone, the back was cracked. They quoted a price and when I arrived, I was in and out in under 10 minutes. Definitely recommend as my phone looks brand new! read more

These guys worked on my phone fast. They are great at answering their phone unlike other business stores I've contacted. Highly recommended especially for military folks nearby. read more

Great service and fast repair. Stopped in because my iPhone max screen cracked and touch screen stopped working. They gave me a far price and within 30 mins replaced the screen. Highly recommend! read more

Great Local Find for Repair! I didn't know this store was within 2 miles of my house, but due to the positive reviews I decided to stop by for a quote to replace my iPad mini screen. Clean store, friendly greeting, and great pricing all won my business. 20 minutes later I had a fixed, new looking, iPad - thank you! Very glad I didn't go to the DC repair stores listed online and stayed local. read more

Came by here the other day to fix a minor crack in my iPhone 8 Plus. Service was very fast, they finished the repair in about 15-20 minutes. I even purchased a new case for the phone, and they installed a tempered glass screen protector at no additional cost. I will definitely be back here for all my repair needs (though I'm hoping there won't be any more!). read more

I used them to repair my Iphone8 screen and it was done in 10 minutes! Excellent service! Highly recommend!

Came in with a cracked iPhone 7 screen, walked out with a darker blue-er display and a loose home button. My phone goes black or dark grey when left idle for 20 mins or more. I would recommend going straight to an Apple Store for your repairs on an iPhone 7. DO NOT get your iPhone 7 repaired here! They will charge you $110 if you're paying with cash and $116 if you're paying with a card. Apple will charge you $129 to fix an iPhone 7 and it will be good as new and it will still be water resistant. That's only about a $15 or $20 difference. Once PHONE CITY has fixed your phone you get no refunds. They give you a ONE WEEK WARRANTY only if your screen goes black like mine did. (Make sure to read their refund policy at the front desk before you get your phone repaired) The technician they have there doesn't seem qualified to fix iPhone 7s. Take it straight to an Apple Store. You'll pay a little more but you get your money's worth and you'll be happier. read more

$70 bucks for an iPhone 6 cracked screen. It was fixed in 10 minutes!!! I feel like I have a new phone. Definitely will refer these guys to everyone! read more

The sevice was fast and the price was reasonable. The quality is very good as well and the customer service was awesome. I would recommend this establishment. read more

I came in to get IPhone 6S fixed. Very friendly helpful staff. And they fixed screw with no problem within 15 min for 85 which is cheaper than a lot of places! Would definitely recommend it! read more

Walked right in and got my horribly cracked screen fixed in just about 10 minutes. Very low price compared to other places/ companies and it was convenient since I live right down the street read more

This place sucks.... over charge me for a LCD and screen...they say they have the lowest price nawwwww I beg to differ if I didn't have to go out of town this weekend and really could of waited to get my phone fix by a location that can fix my screen with no hidden up cost, trust and believe I would of walk right out of that store...he must of saw how desperate I was and thought to take advantage ..yeah crazy I know...they charge me $255 for galaxy S7 LCD and screen repair...then broke my back worst than it was ...then gonna say we can replace the back for an extra $30 no replace it for free when your technician damage it more...man go to Unbreakit-I fix for a wayyy cheaper price if you have galaxies...smh...they got me for real but it's cool because I had an emergency situation where I have to leave town in the morning and the time I went most of the other repair shops were closed...ughhhh don't trust these folks galaxies users...Iphone people yall must have better luck because on here and google it seem yall are the ones with the five star reviews...I should of known something was up when the dude was trying to sell me on buying an iphone instead of repairing my LCD and screen but that's my dumbness for not having insurance but trust me a shop like this won't get me next time hell I would have to go without my phone for all I care...smh...! read more

I went into Phone City to get the screen fixed on my iPhone 7; initially my experience was fine...my screen was fixed, I got a screen protector and all was done in a decent amount of time...fast forward a few days...approximately 3 and my phone started glitching...screen was jumping, while in apps they would randomly refresh, when I restarted my phone the screen would be completely black, no apple would appear etc. I took my phone back to Phone City and was told that sometimes phones did that...so I explained that I had not experienced any of these issues prior to bringing my phone to them...the salesman then attempted to convince me that "it happens"...being a first time iPhone user I gave him the benefit of doubt. I recently got my screen replaced at Apple and low and behold 2 weeks later I have not one issue that I had previously. The individuals at Phone City have completely lost my business due to their lack of customer service and obvious creation of issues after "fixing" my phone. read more