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    ZAGG Dinosaur Crossing

    2.4 (7 reviews)
    Closed 10:00 am - 7:00 pm

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    2 months ago

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    1 year ago

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    2 years ago

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    2 years ago

    Went there today to have new screen protectors put on 2 IP 11. Was in and out in about 10 minutes.

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    2 years ago

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    4 years ago

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    4 years ago

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    Ask the Community - ZAGG Dinosaur Crossing

    Verizon

    Verizon

    2.8(10 reviews)
    2.7 mi

    I've purchased 2 iPhones from this store. My first was 3 years ago, the 2nd in October 2024 for my…read morehusband. Absolutely love this store! Their customer service has been excellent from day one. Always professional, kind, and willing to help with whatever I need. I would recommend this Verizon Victra Store for top of the line Apple products. Great pricing and products. I would shout out to all employees (I'm not great remembering names) for your customer service!

    I've been with Verizon for 25+ years and have 10 lines on my account. We've bought phones for years…read morewith different promotions but they are all the same more or less. A credit for the cost of the phone each month until the phone is paid off. I went in to buy a phone and they offered a full credit for the phone I bought on my business line. They do this sneaky charge each month where they still bill you for the phone and supposed to give a credit for the same amount. I never received it. I didn't notice the first time since I have multiple lines. We upgraded another phone awhile later and the exact same thing happened. But at least this time I caught it. I found that they had been charging me an additional fee for 2 phones that they "gave a promotion for." Total garbage. I went into the store multiple times and they say anything to get out of it. After weeks of back and forth with managers/regional managers, they just said it's been too long now so they won't give me a credit for any of their promotions. They also won't call me back or answer any of my calls/emails. Absolute terrible service. No one will own up to their mistake. I also should be able to trust that I get what I pay for and they follow through with what they sell. Total extra charges after review of all my lines are close to $1000 I shouldn't have been charged. Don't let them cheat you like they did me multiple times. Terrible people who won't be honest.

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    Verizon
    Verizon
    Verizon

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    AT&T Store

    AT&T Store

    3.3(7 reviews)
    3.3 mi

    Refused to give me the discounted price on my new screen protector despite me having the warranty…read moreand purchasing it through them. Said it "wouldn't work in the system because they didn't have the exact one." Didn't even bother trying to try and make it right. Terrible customer service.

    I was told by an AT+T Customer Service Agent online that we could upgrade our cell phones no matter…read moretheir condition as long as they worked. We were told to go into the store and they would help us there. So that is what we did. We were met a man named "Darrin" and told him we were there to upgrade our phones. I told him about the conversation we had online and showed him my wifes phone. He immediately refused to allow her to trade it in to upgrade. I then showed him the copy of the transcript where we talked to an AT+T REPRESENTATIVE and it said the condition didn't matter as long as it worked. He did not care. He shrugged his shoulders and said we have to go through "them" as if it were a different company! I then showed him where the Agent told us to come into the store! He still REFUSED to do anything. He showed no willingness to resolve the fact that we had been blatantly lied to by the company he represented. He did not offer to call anyone, do anything or - WHAT SHOULD HAVE BEEN DONE - honor the statement made by the company he worked for. He showed complete indifference for our situation and did not care whatsoever that we had been lied to. It was a pathetic display of customer service and even further, extremely bad business. AT+T flat out lied to us. Its documented. We have proof. It is indisputable. At that moment we left and went to T-Mobile. I will not do business with a company that lies and shows indifference when it comes to rectifying their lie. I STRONGLY suggest that you do not do business with this company either.

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    AT&T Store
    AT&T Store
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    ZAGG Dinosaur Crossing - mobilephones - Updated May 2026

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