The last time I went there to get a new screen protector the associate didn't listen to what I…read morewanted done and proceeded to to do what I didn't know she was going to do. She spent more time talking to another female customer than she did working on my phone. I will make sure I ask for someone else next time.

I had my phone repaired, which was fine. They asked if I wanted a screen protector on it, I said…read moresure. The Zagg employee who put the screen protector on my phone seemed like the manager. It's months later and soon after i had the screen protector put on I've noticed and have to live with seven lint bubbles on my screen ! ! I have a photo but the Yelp upload keeps failing

Joel, the young man that helped me was extremely helpful and a delight to work with. Like any good…read moresales person Joel was trying to upsell me on a new product that Zagg just put out. I was joking around with him telling him it was "there was no chance of that". Joel also asked me if I wanted my phone Cleaned and told me there was a $10 charge which I was fine with. I was joking around with him telling him that "it be better be the "Cinderella Clean" meaning that he better scrub the heck out of my phone. His manager chimed in scolding and humiliating me in front of other customers. He proceeded to say I was being disrespectful. Of course, I was completely taken back by his comment. He was unprofessional and his remarks were inappropriate. unfortunately, if I need to get another replacement for Zagg I will look elsewhere in the future

Took my phone in for a new battery...only customer there at 10 am...went back in an hour and Jordan…read morehadn't even started it, so I had to wait another 30 minutes! Took it home and it wouldn't charge past 1 percent! Went back and asked for my money back and my old battery to be put back in. They trusted and tried another battery...only charged to 1 percent also! I demanded that I get my money refunded and my old battery put back in, which they finally did...but guess what??? It was fine when I first took it in...it just said the battery was degraded ...but now my old battery wouldnt charge past 1 percent!!!! Was devastated because I use my phone 10 hours a day for work!!! Had to spend $1100 for a new phone since they obviously didn't know what they were doing!!!' Don't go there...I learned my lesson. Sad!!!!

Elizabeth was so professional and helpful with my friends who needed two new phones and numbers. I…read morehighly recommend this assistance gets definitely an attaboy.

This is by far the best phone store in town. Great customer service and amazing deals. The workers…read moreare really experts on all the phones and plans, any problem with your phone i would recomend coming in to cricket and seeing what they can do.

The person helping us was like having your mom or dad trying to sell you a phone or service that…read morethey have no idea how to use or work. And the person that I got a new phone from had put the wrong screen protector on my phone and was telling my husband that it was fine and it really wasn't! When I tried the camera on my iPhone the quality of the picture was terrible because of the screen protector. IT WAS THE WRONG ONE!! COME ON MAN!!! Ugh!!! Yeah, I don't recommend. I went to a different AT&T store and they fixed it for me and put the correct one on no problem.

Kanyon was amazing. Not only was he a great multi tasker, talking about One Piece with my boyfriend…read morewhile setting up my new phone, he was also an advocate for me as he set up the best phone plan for my needs. He was very affable and knowledgeable!

Shaun was super helpful and patient with us. I would highly recommend him. He was really helpful in…read morefinding a deal that works for us!

Please work on employees customer service. Employee was rude and entitled. She not only talked down…read moreto me but additionally dismissed all of my questions with one word answers. Would not recommend going into the store and you should rather call their online number. If you choose to go in just be aware you'll be wasting your time.

I stopped by today to get help with an app that was installed on my 3 month old Galaxy phone. In…read moreless than 5 minutes, my phone was back to normal. The staff there are very knowledgeable and helpful. I will continue to give them my business. I'm very happy with their service.

I've been a customer at AT&T for well over 15 years. I went into the Bluff Street store today…read morearound 2 pm. It was really crowded and there was only 1 rep available so I decided to come back. I went back around 5. They close at 7. There was I person waiting and 1 being waited on. I decided to wait. I didn't mind waiting for either person that was there before me, even though it took a long time. it was about 6:40 when he was finishing up with the person that was right in front of me. About 10 minutes before that, someone came in and I looked up and he was waiting on them. They had just been there for 10 minutes. I have been there for an hour. and 15 minutes. That was it without saying anything to me at all the whole time I was there, and I know he saw me when I walked in., I decided to leave. I told him when I was leaving that I was next in line and he decided to wait on them. All he said was I'm sorry you think that he would have felt kind of guilty after somebody was waiting there well over an hour and a half that he would pay attention to them but now, so after all this time we've been with AT&T I'm happily moving over to T-Mobile. The customer service at that store on Bluff Street in St. George was the worst I have ever experienced in my life. So, let that be a warning to you.

Refused to give me the discounted price on my new screen protector despite me having the warranty…read moreand purchasing it through them. Said it "wouldn't work in the system because they didn't have the exact one." Didn't even bother trying to try and make it right. Terrible customer service.

I worked with Brennan to convert our phones from a personal account to a business account. This was…read morenot an easy or fast task. He was very knowledgeable, helpful and patient dealing with technology challenged customers (me). We switched phone numbers on phones and added a new line (2 lines on another phone). It was a lot of work, and best of all we got better coverage for less money per month. Brennan is awesome!

We were having a problem with our phone that we didn't know how to fix. Explained it to Darius, he…read morelooked it up and changed the setting and now we're good to go. Very nice young man.