Guy tried telling me I needed a new phone and kept saying my phone is really old, went to the real Verizon corporate store and they fixed my phone in under 5 minutes. read more

Jacob is the best! We came in expecting to be stressed out, instead we were taken care of. New iPhone 15 Pro Max, got a better deal than we expected, five star service. Jacob thank you, we appreciate you man. read more

Don't waste your time going to VERIZON. They have absolutely zero knowledge of products and their lack of care of customers is second to none. read more

We went to Verizon on Sunset Blvd and inquired about phone upgrades and the associate kept laughing at our phones. He talked very fast pointing at the price list and we kept asking him to slow down so we could understand and he would not. He said "nothing in life is free" when we said the ad said "free phone ugrade". Laughs again and again at the age of our phones which is like five years old. They work fine and we kept them out of the landfill so we are proud of our phones. It was very insulting and rude. We walked out. So should you. read more

Johnny "The Bow Tie Guy" at the SG Verizon on Sunset Blvd is the Best! Corporate Verizon has created several extremely time consuming and frustrating errors and with our business accounts. After multiple attempts and several hours on the phone with Corporate, Johnny was able to get Everything straightened out. He is polite, professional, efficient and knows how to take care of customers. Without him, our business would've left Verizon completely. I highly recommend Johnny. Verizon management: You need to give Johnny a significant increase in pay for the many accounts he saves daily from being closed and for the many clients he retains. Thank you again Johnny! read more

Jackson is wonderful! Such great customer service and so knowledgeable. He even checked in with me a few days later to make sure all was running smoothly. read more

Couldn't get my daughter's watch set up online. They were super helpful and got the watch working quickly.

I've tried for over a month to activate my new iPhone, including visiting 2 other Verizon stores, nothing worked until today. However, this location that had someone motivated and kind enough to stick it out and finish the job. AARON HENDRICKSON worked on my phone, iPad and watch for more than 6 1/2 hours... yep, it really took that long! He is cheerful and steady, and most importantly seems like us old people and and is willing to go more than the proverbial extra mile to bring things to fruition. Such a treasure..... read more

Not a real Verizon store! They try to upsell you! They messed up my contract and I was paying for a phone that I did not have. Verizon would not help because this is not a real store. I dealt with them nearly 4 months trying to solve the problem. I finally went to the real Verizon store and they fixed it in minutes. Avoid this store even though it looks genuine. Just because it says Verizon! Verizon customer service will tell you they can't help because they are not Verizon! read more

I discovered after not receiving any phone calls or emails for 6 days that I had no cell service. A friend talked me through some grueling phone exercises but I was still out of touch. The Verizon store was so fabulous when I bought my phone, that I knew they would work their cellular magic & I would live happily ever after. I am so pleased with this store! Roman was just the man I needed to get my groove back. He explained everything in real speak & was so helpful. I can't even begin to express my gratitude. It's a pleasure to do business with these folks. read more

I am a business owner I was on VK in Utah when I broke my phone and could not turn it on. When I went in I knew I would have to reset my apple password because I could not remember it. And I have done this many times and can do it on my own. But because I had no computer I explained my situation and that all I had to do was the password reset. Simple right I explained that I needed my phone today for work. But doing that the lady decided to do an identity retrieval and that locked my out of my account for 24 hours and the lady didn't even seam to think is was a big deal! And assured me I would have access in the 24 hours. So I left and called apple they explained there was nothing to do I just had to wait so after 24 hours and lots of money already lost because I can't work or contact anyone I find out I am locked out for another 13 days will never come back to this store again!!! read more

Isaha the I phone wiz, he helped my husband and myself like I never had been before in this store. We got help and he was knowledgeable. Thank you so very much read more

Very good service. Fixed my wife's phone and mine. Our sales rep was great. Had a few good laughs with him while he fixed our problems. Very friendly atmosphere. Definitely would recommend this visitor friends and family. read more

Verizon - iPhone 13 Max - Mobile Phones Near Me - Saint George, Utah

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Parker was so amazing and so helpful! the customer service at this particular store is just great would highly recommend!

I was very skeptical to visit this store as I have had bad experiences in the past at "authorized dealer" stores. The store was very conveniently located so I thought I would take a chance. I went in and was greeted right away by Joshua who totally took care of my upgrade. The transaction was very smooth and I loved the personal attention I was given unlike the main Verizon store where I am just a number. My wife needed an upgrade about a month later so we decided to go again to give them a shot, hoping I would have the same experience as last time. We were greeted again right away by Aaron. He was excellent at explaining was my wife's options for a new phone. He spent time showing here how to use the new phone and was very professional. Overall I have been in this store 2 different times with 2 different reps and both times I would give a rating of A+++. The store is clean and has a good vibe. We will definitely return when we need some more help. read more

We've been Verizon business customers for many years. We went in today to purchase a new phone, and had such a great experience. The Manager Cody, was extremely helpful, kind and so much fun! We will only go to this location for future plan needs. Thanks Cody for all your knowledge and help! read more

We stopped by to pick up the phone we ordered online as we were headed to Las Vegas to catch our return flight, the guy stopped me outside the door and after confirming the order asked me to stay in my van, and said he is going to wave at us once the phone was ready, we waited patiently in the van but no one came out. I approached the store and a lady came out to attend us and she immediately said phone is ready, I saw the carry bag was ready with the receipt attached on it, but then the question I have is why did that guy not came out to deliver the phone and kept us waiting, maybe he looked at us as the foreigners or only lord knows what... read more

I have been a Verizon customer for a long time (20 years or so). Originally, I had gone to the store over on River road (by target). I walked in & they added me to their 2 hour wait list stating that they "should" be able to get to me before they close. I did not want to wait 2 hours to possibly not get helped. I had called this store & asked if they were busy. They said if I make an appointment, I won't have to wait if it is busy. I made an appointment, went right over, & had the best service I've ever had with Verizon (not to mention they dress more professionally than most Verizon stores). Chris Oram helped me originally pre-order the iPhone 13. After about 1.5 weeks, they called me & let me know the phone was in. After arriving to the store (no appointment this time) I had to maybe wait about 10 minutes to be helped (not a big deal, pretty usual for any phone store). But again I had the best service, this time from Matthew James. We laughed the entire time we were in the store. I will be back for sure! Thank you!! read more

Sad, sad, sad! I went in to have my Ellipsis hotspot activated. Those guys had NO IDEA about how to do it! The guy tells me I need to upgrade, the unit only costs a dollar and has me sign his tablet. Then tells me the cost is $45 a month. I ask for low long and he says 2 years! But I can have a prepay if I buy it for $299?? or whatever. I was so mad and frustrated. I tell him I didn't come in to buy a new unit and I want my hotspot activated. After SEVERAL minutes he walked away and I left the store. IDIOTS!!! I came home, called Verizon and got my hotspot activated with no problems. The guys don't know their products, sad, sad, sad. read more

I am a Verizon customer and have been for years. Service is good wherever I travel. Purchased last phone from Verizon store on River Road.I went back to same store to get new phone. After waiting for ten minutes, someone finally talked to me and said everything was by appointment only. Store was empty as in there were no customers. I told them what I wanted and their response was a curt "Sorry, you should have made an appointment." They went back to their work at the cash register. I left surprised by the abrupt response. I called the Cellular store and told them what I needed. I was told to come right in. Jace was informative, patient, discussed phone options, and I left with a new phone and very pleased with the service. Good camaraderie with staff in that store. Other happy customers there. I highly recommend this store. read more

Just like the day I bought phones from these guys. service was terrible again today and I would have never gone into this store again but they sold me on the lifetime screen protection replacement for my phones... As I attempt to replace one of my screen protectors. walked in and was second in line, (two people working) helping others, as I waited three others came in. finally 40 minutes later without any help yet I asked where the screen protectors are for my phone (I'll replace it myself)at which they told me they don't have any and might not get any in!! what you sold me a lifetime screen replacement!!! sorry, he says and the new phone are 2cm larger that the x and won't fit.. just as my review on google when I bought the phones nothing but lies when they sale to you... read more

The service that I received from Verizon was EXCEPTIONAL. My salesperson was training another salesperson and BOTH of them really knew their business. I have been with Verizon since they opened their doors and I would never change my cellular service to any other company. GREAT service. They are ALWAYS there for me. read more

Good experience, everything was taken care of in purchasing my new iPhone 12 Mini, including transferring all my apps and data from my iPhone 11 Pro. Couldn't be happier. read more

I would give Joseph Segues 10 stars if i could. Super friendly, helpful, knowledgeable. It took like 15 min to buy a phone and plan . definitely ask for joseph read more

The help we received at celluar sales in St George was perfect. We only needed to have my wifes new phone activated, all the contacts and other stuff from the old phone to the new. The sales guy answered my questions about home internet and other services but didnt push them at me. I have his name and he will be the person I deal with for my cell phone needs. read more

I would highly recommend this store as the customer service was the best I have ever had; and that is after 16 yrs with Verizon and service in 4 different states. Cody, the new manager, was really friendly and had extensive knowledge and experience to help resolve our many issues, as we use Verizon for both personal and business. Great experience! read more

Went to a different Verizon store in st George and was put on a 1 hr wait time in my truck. The sunset store was very organized and Matthew got me an additional line issued an out the door in 10 min. The no wait was a result of helping customers quickly and efficiently. read more

I went into the store because my Galaxy S8+ was ran over and completely destroyed. Joseph Segura helped me pick out a new phone and spent time helping me retreive as much info as possible off my phone. It was a little time consuming but Joseph was very paitent and helpful! The only issue I have is, I bought a new S21, it did not come with the brick to plug the cord into and the cord is now a different size. This is a Samsung problem. Why do I need to purchase new chargers when I purchase a new phone? A total waste, and totally rediculous!!! read more

Jace was very accommodating - goes the extra mile to take care of his customers...

I was very please with the personal service that Walter provided. He got my wife a new iPhone 11 and did all the set up, etc. he was very professional and friendly. I would highly recommend Walter and this company read more

AWESOME STORE, AWESOME STAFF, WILL REFER EVERYONE I KNOW THAT NEEDS CELLULAR SERVICE IN THE FUTURE TO THIS STORE!!! I was in a crisis situation and lost my phone, housing, and employment within 24 hours due the pandemic. I stopped at the St George Verizon store as soon as I reached town and met an extraordinary staff of professionals who greeted me and lifted my spirits instantly. In particular, my representative was Jace, and I cannot recall the last time I've met such a knowledgeable, kind, professional sales rep in telecom. Jace patiently listened to the situation and presented the most cost-efficient solution for my lost phone. The new device met all my needs and enabled me to pursue new employment opportunities and reconnect with family. He has continued to assist me with answering questions via phone, and today will help me enable an older version of the phone I lost so I can recover my data, contacts, and pictures. When I explained I had no income to purchase a new SIM card, he found a way to help me regardless. I've seriously never had a store or rep go over and above the way Jace and the Verizon's store team did in St. George. If I could rate Jace and the store as "10 stars" , I would do it without hesitation. read more