I recently had contact with Antonio of ComputersNThings. Due to a misunderstanding and serious…read moremedical issue in his household during the time I called, he was abrupt with me and disconnected while trying to put my call on hold while another call was coming in. We have since solved our misunderstandings. While I have not had any service yet from his company I have no reason to think (based on his reviews) that the work he does is not top-notch. James W

I found Antonio through an on-line search. He had a few good reviews, so I called him to help me…read morerecover data from a corrupted hard drive. -- - He said it would take 3 days. -After a few days, he said he needed more time. -Then he said he was sick. -On August 7th, he said it would be ready "for sure before Monday". -It has been 3 weeks now. He won't answer his phone and won't respond to texts. I went to the address listed on his business card, but it isn't his actual address. (I was told he gets mail delivered there, but he never actually lived there). His website was active when I found him, but now it is showing "expired". -He sent screenshots of the files I wanted to recover, but he hasn't completed the work. -All I want is to receive my hard drive back... (I get it, life happens - I've had urgent life/death matters to deal with too - you can't just disappear and expect people to be happy. Ask a friend to pick up the hard drive and return it to your customer.)

Royce and his crew are amazing. Last weekend, my business email was HACKED! This occurred before I…read morewas going to start an email ad campaign for my new services. Everything associated with my business was associated with that email address. It would have cost thousands of dollars and many labor hours to make a change. Royce knew exactly what to do and handled it completely allowing me to move forward with confidence. I highly recommend his services. Dave - Business Owner

Royce is the best in the business! He will help you get your tech stuff (that's the official term)…read moreorganized and dialed in so it is serving your needs AND in this world of e-security will make sure your system is protected! I HIGHLY recommend Royce!

Best technician you can possibly deal with. Chris is one of a kind person. He helped fixing my…read morelaptop screen professionally. This is the only one that I have been working with whenever I have a laptop issue. Smart and excellent customer service. If there's more than 5 stars I would have given him 10.. Thank you Chris​

I ordered a PC in December 2022 to be built from this guy when he had his shop on 99. I know he was…read moreattacked and it messed his business up but I gave him a year to refund me and it's been a year and eight months and he still hasn't given me my last $500 even though he said he would do so since the beginning of 2024. I believe I have been patient enough so I am now going to leave a one star review for this shop to let people know that he ripped me off. To make things worse he even asked me to "borrow" $300 in January. So I'm glad I didn't loan him that either or else I'd be out another $300. Edit: you paid me interest that was agreed-upon for holding onto my money for so long. Had I done a simple chargeback that money would've gone back into my bitcoin account. I lost thousands of dollars by letting you hold onto my money. Then you asked me borrow $300 this January when we discussed the last $500. So if you're saying you can't afford to pay me the $500 now, how would you have afforded to pay me back the $300 you asked to borrow? I didn't feel comfortable loaning you that $300 because you still owed me $500. Now you're trying to spin it to make me look greedy when it seems more like you're now not going to pay me the $500 you owe me because I didn't loan you $300 more. Not to mention I had to chase you down and text you repeatedly to get you to refund me. Which is why you started paying me extra. Every time I wanted payment in full you offered me $500 so you could hold onto my money for another six months. So don't act like you did me the favor here. This is not me asking you for extra money. This is money you agreed to pay me in January. You said you would pay me $250 on August 17, then again on August 30th. I will revisit this review if you pay me as you said you would.

I found Ben and NW tech experts on our neighborhood FB page. Ben always answers questions or will…read moreoffer his opinion on chats. when I got a "fatal disc error" last week, Ben was my first thought. Went to the website, saw the phone number, called it expecting to get an answering machine after 5 pm on a Friday night and my call was answered. With my issue, the diagnostic check was at no charge. he got back to me quickly with the found issue and my options. There were updates as parts came in and processes were finished. I felt confident, that Ben could be trusted with my computer. Highly recommend NW Tech Experts

I believed I had established a good relationship with Antonio, NW Tech Experts supposed Outlook /…read moreGmail expert. While I paid him $315 to update Windows 11 which was difficult because of my older hardware, it wasn't the initial reason for my call. My Outlook / Gmail issue was the reason I called which he never resolved. In the end, he shocked me by turning out to be terribly undependable. During his fix time, my all-important Address Book was lost and couldn't be found. I was eventually able to recover it myself and called him back to finish completing the setup. I left (5) voicemail messages to call me back, but he never did. (He had also told me he'd call me at 9am when he had to cancel our appt. When it got late and no call, I called him. He said he just woke up, that he'd call back in an hour because he needed his coffee first. He didn't think it would take long to fix. I had an appt that I ended up missing as I waited for him to call me back. Finally at 10:05am, and still waiting for his call, I ended up having to call him. It took him more time than he estimated and he never resolved the problem(s).) Finally I called NW Tech Expert and proceeded to leave them (3) messages explaining what happen and to please call me. I even asked on one message if Antonio was ok since I was surprised he never returned any of my calls. I've been waiting now for (3) days for them to call back and still nothing. It seemed they have both blown me off and I have no idea why. I believe you can now see that they are not trustworthy. Obviously if they find your task too difficult for them to solve, they'll easily abandon you without a word!

I had a great experience working with Richard. Although my computer could ultimately not be fixed,…read moreRichard was prompt with his communication and service. He doesn't run a walk-in shop like some other PC repair places. Therefore you have to call and make an appointment, or text him to communicate. He does take credit card payments online. He's fairly knowledgeable about PCs and repairing, so you can count on his expertise. If you need to replace any of the parts, keep in mind that there are additional costs to order and install the parts (as expected), so you need to consider the value of repairing the machine as opposed to buying something new. Since my machine ended up being old, the cost of repair wasn't worth it. It was however, a benefit for the peace of mind that nothing else could be worked on so I didn't have to waste any further time. Overall, I do recommend Richard for his services.

I'm very happy with the service and the price! Thanks, Richard!…read more My computer (Alienware tower) kept failing to start and I tried to fix it on my own and almost certainly made it worse. Thankfully, I work off of external drives, so I didn't need to recover any data- I just wanted to start over from scratch! Richard was able to get me up and running with new (and better) memory in just a few days, and for an extremely reasonable price. I'll definitely go to him again if I need computer work!

This is the only Apple Mac expert on the Olympic Peninsula as far as I know (Poulsbo, Silverdale,…read moreBremerton). David, the owner, is extremely helpful and knowledgeable.

Called about bringing my laptop in for a new battery, and asked if they had one in stock. They said…read moreyes, so I drove a half an hour over to drop off the laptop and spend the day in Poulsbo. I was told at the counter, there was no *new battery in stock. So I left my laptop with them for three days (as I requested a new battery and this was the shipping time I was quoted). "New" battery goes in, and works great for eight months. The "new" battery requires service or replacement.

Very fast turnaround on a slow laptop! Great service at a…read morevery good price ! Thanks Jim i would highly recommend if your have any computer service needs.

The work was done well and professionally. We requested an estimate before any work was done and…read moreunderstood it may not be exact. When we received our final bill it was about 3 times the original amount. This was very distressful as we were not planning on the additional charges. Our original quote was about $2500.00 and the final bill was over $6,00.00. At no point did he ever say it was going to be over or explain there were additional costs until after work was completed. This is not acceptable! Work is good, but don't ever trust their estimate!

Richard was awesome! I had a problem with my hard drive, not connecting anymore to my computer…read more Richard was so good at troubleshooting, trying some different cords. Ultimately, we determined that my USB port was failing, and so he found an alternative method of connecting it. Very reasonable, pricing, immediate satisfaction! This guy is calm and determined to solve your problems!

Does a great job! Fixed computer. Ipad. Set up air printers and home network. Don't like being…read moreforced to add up to 85 characters. Believe i can express myself in less