My husband and I reached out since we've used this service before, and once again he was able to…read moretake us in right away. He provided a full diagnostic within a couple of hours, completed quick repairs, and recommended parts for a long-term solution. After we ordered the parts, he got us back in immediately once they arrived. Overall, another amazing experience, responsive, fast, and high-quality work. 11/10, highly recommend!

So helpful and knowledgeable. Quick to respond, professional, and quick turn around too.read more

Quickly removed all traces of a breach on a personal laptop. Excellent communication through the…read moreprocess. I traveled from Tacoma due to excellent reviews and was not disappointed.

They did a great job putting together a literal basket case laptop I brought in. Service was…read morefriendly, communication was adequate. I would recommend them for all your laptop issues.

In December 2023, my fiancé and I built my PC for Christmas with all brand new parts…read more Unfortunately, it kept showing the dreaded blue screen of death and crashing constantly. At first, we took it to Best Buy Geek Squad, thinking that was our best option: they identified a faulty AIO cooler but ended up damaging other components of my PC even more unfortunately... We were extremely hesitant to trust anyone with this expensive build, but from day one, Dr. PC Fix listened carefully to every issue we had. They were so kind and patient with us while we worked on getting replacement parts, and since their help, my PC has been working PERFECT these past 2-3 years. To this day, I still think about how much they helped and how thorough and professional they were. If you have a build that's precious to you, you can trust Dr. PC Fix completely!

I am so happy that I found Dr PC Fix! My 92-year-old father who is blind and also going through…read morecancer treatments had some issues on his PC desktop that were preventing him from accessing his computer to keep up with communications from his doctor, among other things. I called Dr PC Fix and explained the issues to Thor and why my dad was unable to bring the computer in and would need an in home repair solution. Thor was able to come that same day after hours and fixed all of the issues that were preventing my dad from using his computer, and he also turned on an accessibility feature already in Windows that my dad can now use for speech to text in programs that he didn't know he could use speech to text. What a relief to get those issues fixed! My dad was so happy, and that makes me happy! Thor was patient and helpful. And if any other issues arise in the future, I have peace of mind, knowing that there is someone local who can help, as I am a thousand miles away! Thank you, Dr PC Fix!

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more

Great person. You can tell he really likes his job. He gave the best estimate for my task, picked…read morethe computer up on time and delivered it on time as promised (no charge for pick-up an delivery). He also showed me that the work was done properly. He gave free consultation/advice on some questions I had about efficiency, software and computer safety matters. Throughout the task he was communicative about where he was in the process. His estimate was accurate, no surprises. The turnaround time was same-day although I could imagine that it could be more if I had a more complicated issue. I'm glad I found his business and will now use him for all my computer-related needs.

Free pickup, Free delivery, great attitude, and continuing support. currently, the Best in the West!read more

100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services

Amazing service. I brought my PC in and Justin was able to get a diagnosis and fix the issue within…read morethe day at a great price. Wonderful customer service and clear communication. I would recommend PC's Done Right to anyone needing assistance.

Yanus is super friendly and knowledgeable. When I lost my last tech guy I was a little worried…read moreabout finding someone responsive and reliable, especially since I rely on my desktop for all work. I did not have to worry. Have used for small repairs on desk top and laptop, virus issues, and purchase of equipment. Highly recommend.

I took my computer in late this morning and picked up by the end of the day. Yanus was friendly,…read moreknowledgeable and provided great customer service. He made a stressful situation easy! I love local resources!

Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Got there ...ask ahead of time if they could help me ... totally had no help ... useless driveread more

I was in Los Angeles saying good-bye to my dying father and wanted to help my mother update her…read moreadvance care directive and power of medical attorney. I went online to get a form and they were all PDFs and wouldn't allow us to make the changes we needed. I'm pretty careful, so looked for conversion software on CNET, which is usually trustworthy. I downloaded it, okd the changes to my computer (which PC Mobile Help had just cleaned on a routine yearly tune-up that I always do), and BAM, I was into Malware land, with pop-ups erupting everywhere. I shut everything down so it wouldn't email my contact list, and tried to knock out the programs with the tools I had on my laptop. Couldn't do it, though I tried everything I knew plus internet searches. My antivirus programs flagged the malware fine, but it just kept coming back and I couldn't fix it. This was 11:30 at night. At 9:00 Am I called PC Mobile Help and they linked to my computer through the program called TeamViewer that I've downloaded and that lets them take command of my computer. They ran tests, ran programs, gave me programs to download and run off-line, walked me through it in every way. It took two hours, but they got rid of the malware and got the computer that I rely on for work and everything else working fine. Dealing with a malfunctioning computer on top of everything else was the last thing I needed at that point, and they found a way to fix it--even though I was in Los Angeles and they were in their Seattle office. I'm just hugely grateful. They're also just really nice people. I've also had them work remotely to tune-up computers of the staff for a project called the Campus Election Engagement Project and that's taken a huge load off of my mind as well. Got them to fix computers for our staff working in Florida, North Carolina and Everett. I love them and recommend them really highly.

Wow amazing customer service! The receptionist was knowledgeable and very helpful. And so was the…read moretech who called with the results of my computer. they charge 110 an hour and worth every penny.

This is an amazing treasure! So many great things and great people who keep the retro tech alive…read moreand helpful. Have been going here since the mid 90's. Highly recommend.

Just left Re-PC. The vibe was that they could care less about my pc needs and they barely efforted…read moreto do that. I go in with a referbish MacBook Air from Turkey. First, I asked about changing my keypad. Their response, "we don't have Mac parts like that. You can buy a keypad from here." Ok. Next, I asked if they can fix the problem with my internal mic because my students can not hear me when during class on Zoom. They did not offer to look at it to see what might be the problem and told me that I could buy an external microphone." Without even confirming the exact problems my internal mic is having. I mean, I was not even asked to open the MBA just so we could take a quick look together. Instead, they told me to go to their Tukwilla store, (cause that's where repairs happen) and that labor is $95 an hour). Their care was at best, uninterested to completely nonplussed with anything I had to ask. What a total bummer. The two men didn't give a fvk about my questions but suggested I buy products from them. This place came highly recommended and not only will I never give these people my money but I will also never recommend anybody to waste their time here unless you look like them. They may even ask you to turn on your laptop and show them what's going on with your computer if you look like them. But I straight up got the nicca treatment. Oh well. Skip Re-PC and find another maybe even smaller computer repair spot.