I have put 10,000 miles on the 17 year old vehicle I purchased at a fair price from Cool Motors…read more It was in remarkable mechanical condition. Zero problems. Communication was prompt and upfront. Purchasing process was quick and straightforward. I would buy another car here and I am out-of-state.

Purchased a 2007 Hyundai Accent from Dylan and Cool Motors. It was by far the best car buying…read moreexperience I have ever had. No hassle, quick to make a great deal for the company and me. I had tried to buy a couple of cars from the big dealers and all they wanted to do was low ball my trade and add plenty of fees to their Internet advertised price. I highly recommend, before you go to a big dealer, try Cool Motors first!

I bought a 2010 Hyundai Elantra Touring a few years ago. It is a safe and reliable car and I got it…read morefor a great price! I definitely recommend this car dealer and I would buy from him again, no problem!

I just purchased a car today for my daughter. The owner of this place is very personable and…read moreaccommodating. The whole process from start to finish took maybe a half hour. The price was fair and I got a great car. I will definitely be back in the future.

Made the whole process of selling my jeep liberty fast and simple. They were quick to respond,…read morefriendly and stress free. Totally would recommend if needing to get rid of a vehicle.

I recently contacted this business to sell my car for scrap after an accident. I sent photos of the…read morevehicle and was quoted $1,000, which I agreed to. After spending additional time and money to get the car released from the impound, I coordinated pickup. When the buyer arrived, it was not Nolan (who provided the quote), but his boss Charlie. At that point, I was told they only had $900, not the agreed-upon $1,000. Given the circumstances, the time already invested, and the difficulty of the situation, I felt pressured to accept the lower amount just to move forward. I'm leaving this review so future customers are aware and can make sure the agreed-upon price is honored before releasing their vehicle. I hope others have a better experience.

Even though we ultimately purchased our car elsewhere because Arrowhead Lexus didn't have the…read morespecific used vehicle we needed, Murtado gave us the best customer service of our entire car-shopping experience. He treated us with genuine respect, honesty, and absolutely no pressure. He was authentic, patient, and set a wonderful example for my son of how a car salesperson should treat customers. And the snacks were pretty great, too! I would confidently recommend Murtado to anyone looking for a vehicle. When it is time for our next car purchase, he will be the first person we call. Thank you, Murtado!

My experience at Arrowhead Lexus was a mixed bag. While I ultimately appreciated the help from a…read morefew team members, the salesperson I worked with left a lot to be desired. Communication felt lacking, and at times I felt more like a transaction than a valued customer. The bright spots were Danny, the sales manager, Linda in finance, and Sinclair in technology. Danny stepped in when needed, was professional, and made sure my concerns were addressed and was really the one who made the deal happen Linda was knowledgeable, straightforward, and made the finance process much smoother than expected. Sinclair was fantastic--patient, thorough, and took the time to make sure I understood all the features of the vehicle before leaving. A luxury dealership experience should feel consistent from start to finish, and unfortunately that wasn't the case here. If it weren't for Danny, Linda, and Sinclair, my overall impression would have been much lower. They are the reason I'm giving the review more than a couple of stars.

Outstanding Recall Service Experience Larry H. Miller…read moreGenesis of Peoria, AZ delivered a truly superior recall service experience. Service Manager Bryan Dunn is on point--professional, attentive, and proactive throughout the entire process. His posture and engagement reflect a team that genuinely values the customer. This is, without question, the best Genesis Service Center I've experienced in the Greater Southwest USA. Carla Henderson, NV

Five-star experience at Genesis of Peoria! Aaron in sales was highly professional and made buying…read moremy used Buick Encore an easy, no-pressure process. When a check engine light came on 18 days later, their service department stepped up tremendously. Service Manager Josh Wells immediately booked me an appointment without any pushback. Service Supervisor Mason Nguyen treated me with total respect, kept wait times minimal, and provided a complimentary loaner vehicle. They sent my car to GM to handle a system reprogram, completely resolved the issue, and returned it to me in 4 days at zero charge. I usually don't write reviews, but the professionalism of Aaron, Josh, and Mason deserves serious praise. Thank you!

After working with Mark on getting the car we really wanted, confirms how much I prefer working…read morewith small businesses over the big corporations. They were able to work with us since we were on a fixed budget and get us out the door with an agreeable price. Thank you for negotiating Mark!

Couldn't add a second google review so I'm leaving another here on Yelp. Basically, purchased a…read moresecond vehicle this year from them and the process was easy and fast. They have taken care of us even post sale. If you want a vehicle and want to skip the hassle of dealing with a larger dealership, stop by. You won't be disappointed.

After several years of popping in to this lot when car shopping , and a number of factors that have…read moreled to us thinking good things, I am trying to condense our positive experiences into JUST the ones where we bought a car. You're welcome. There are a lot of moving parts when making a car purchase. Will you deal with pushy salespeople? Will you *really* get a good price? Will the trade in be a hassle? Will the finance department mess you over? All of these are things we dread about car shopping. Which is where Another Time has offered a refreshing difference each time we've been there. As parents, and consumers with plenty of car purchases under our belts (for better or worse), we had worries about our young adult's first independent car purchases. And TWICE now, Another Time has exceeded our expectations. First, a few years ago, with the purchase of an older Camry. A great deal, friendly but NOT pushy sales support, and straightforward pricing with no hidden charges at the contract signing. As for the car itself, we had eyes wide open on what to reasonably expect from a 14 year old used car for $3,000, and so should you. No matter what you buy, from ANYONE, it will need something. So we had no surprises. Second, and most noteworthy was our experience today. Our son was financing a car for the first time on his own. We have been looking all over town in what has proven to be a very difficult car market. We had been on this lot previously and not found anything he liked. Last night the car he has been dreaming of was posted at a very fair price. Knowing how quickly cars move on this lot, we were there today at 8 a.m. Our son checked the Carfax, test drove and decided it was all systems go on the purchase. We then moved on to the trade in, where we negotiated a fair offer given the condition of the car. Everything was moving quickly, next we were headed to finance (this is the part where things often go south). He had taken our advice of being preapproved by a neutral 3rd party bank before shopping at the dealerships. We shared the preapproved rate with Robert in finance, and he started the process of seeing how he could beat it. Here's the thing. When someone both ENJOYS and is GOOD at what they do, it's evident in how hard they work to help, and how genuine they are in the transaction. Robert pulled off what we thought NO ONE could. He dropped that rate, for a young first time car buyer, from 11% to 6.49%! His excitement for my son was genuine and he truly made the transaction as easy as possible with his patience and knowledge. Everything was transparent, there were no hidden surprises. Polar opposite of what we've experienced at the big box dealerships. My son drove home today in an AWESOME Toyota at what seems to be a great deal all the way around. We are confident he won't be upside down in his loan, and will have a car that lasts several years. A HUGE THANK YOU to these top notch folks!

I honestly wish I could give this dealership 0 stars. I have had problems with this Jeep…read morepractically from the moment I drove it off the lot. The check engine light came on the same day I brought it home, and the vehicle was shaking. I was able to bring it back, and I was told the issue had been fixed. Unfortunately, as soon as my 30-day warranty was up, the check engine light came back on, and from there it was one problem after another. I have spent over $5,000 trying to repair this Jeep, and every time one issue was fixed, another problem seemed to appear. At this point, multiple mechanics have told me the same thing: get rid of this vehicle ASAP. I haven't even owned it for a year, and I've already had to purchase another vehicle because I could no longer rely on this one. What makes this experience even more frustrating is that I purchased this Jeep while I was 8 months pregnant. I specifically told the dealership that I needed a reliable SUV, and they sold me a vehicle that turned out to be anything but reliable. I understand that used vehicles can have issues, but having major problems almost immediately after purchase, continuing to spend thousands of dollars on repairs, and still not having a dependable vehicle is completely unacceptable. I feel like I was sold a lemon, a vehicle that should never have been sold to someone looking for a reliable family SUV. I trusted the dealership to be honest about what I was purchasing, and unfortunately, that trust was misplaced. Absolutely heartbreaking and incredibly frustrating. I would not recommend purchasing a vehicle from this dealership based on my experience and based on all of these terrible reviews.

Bought a car at Sanderson from Crystal. Great experience she is knowledgeable and easy to work…read morewith. Love my new car.

This was my first visit to Sanderson Lincoln since relocating from Colorado. I brought my Lincoln…read moreNautilus in for its 10,000-mile service. Austin, the service technician, was very responsive, knowledgeable, and extremely helpful. My car was thoroughly serviced and inspected. Everyone was friendly and made me feel welcome. I plan to return for future maintenance and recommend this dealership for your service needs.