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    Young's Optometry

    4.4 (70 reviews)

    Services - Young's Optometry

    Retinal imaging

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    My arduous frame selection process between Gucci vs Dior
    Eva C.

    6/3/18: 3 Stars for my son. A few months later, brought my son back out of convenience and prior good experience: however, while service remained friendly, had to drop a star for the EXTREME lack of selection for kids. I was hoping to have the frames at least covered by VSP ($150) allowance, but had to go with what's available and son likes Neubau "Harry Potter" frames. 1/18: 5 Stars on this day for myself. OMG! I Young's Optometry and particularly William, who went above and beyond the ordinary customer service as he was extraordinary, exemplarily. Here's why! My VSP plan only allows frames every 2 years so this year is important to me in selecting a place that had a variety of selections and possibly see me sooner than Monday. Mind you I called on the Friday before. From the initial call, he was pleasant, very helpful and patient. I don't think I've ever met anyone so patient, almost too patient ... LOL! But it's definitely a pro. I explained what I was looking for and will be going in later the same afternoon. Long Story Short, it took me forever to choose the frames with multiple criteria and what seemed like 100s of pairs constantly changing on my face. Let's just say it would have saved me endless hours of time and agony had I listened to him in the first place. Also wanted to add that Dr. Ngo, the optometrist was very nice, informative and knowledgeable. The entire staff were very kind and helpful. They have a wide variety and brands from Marc Jacobs and Tory Burch to Dior, Gucci and Tom Ford

    Spacious !

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    5 months ago

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    1 year ago

    I've been with Young's Optometry for decades, and they've been very helpful. One of the best place I would recommend.

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    6 months ago

    Yes , very professional and accommodating, really nice people, Ive gotten 3 pairs of Glasses here over the past 7 years, very satisfied.

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    4 years ago

    The staff was wonderful all around. I will definitely be a regular here for my annual check ups. Thank you!

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    6 years ago

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    Ask the Community - Young's Optometry

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    Lumen Optometric - Optical / Lumen Optometric

    Lumen Optometric

    4.9(241 reviews)
    3.8 mi
    $$

    Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

    Had my first eye exam in forever and had such a great experience at Lumen Optometric! Dr. To was…read morewonderful and very thorough, and Tyler was so helpful (and patient! ) helping me pick out the cutest pair of glasses. Everyone was so friendly and welcoming. So happy I found them and definitely recommend!

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    Lumen Optometric - Optical / Lumen Optometric

    Optical / Lumen Optometric

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    Reception / Refreshment Bar / Resting Area

    Lumen Optometric - Experience our comprehensive exams! They always conclude with a thorough education of your eyes and systemic health.

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    Experience our comprehensive exams! They always conclude with a thorough education of your eyes and systemic health.

    Paulina T.Q. Han, OD -  Allcare Optometry

    Paulina T.Q. Han, OD - Allcare Optometry

    4.7(90 reviews)
    0.9 mi
    $$

    I called this office to inquire about a contact lens fitting and was genuinely shocked by how…read moreunprofessional the staff member was. After asking about availability, he bluntly replied, "I don't have any doctor today." I then asked a very basic question: how much my insurance would cover and what my out-of-pocket cost might be. Instead of offering assistance, he immediately responded with, "I don't know. I don't know how much you're going to pay. I don't know your plan," in a tone that clearly conveyed annoyance. I had already told him what insurance I have. When I asked whether he could check my benefits, he finally said he could, but not before muttering something under his breath. The entire conversation felt like I was inconveniencing him simply by calling. It was obvious he didn't want to be bothered doing the most basic parts of his job. Patients call medical offices every day to ask about insurance coverage, costs, and appointments. These are standard questions--not unreasonable requests. What was most astonishing was the audacity. If you work in a customer-facing role at a healthcare office, the bare minimum expectation is that you treat people with courtesy and professionalism. Instead, I was met with impatience, attitude, and a complete lack of customer service. If answering routine patient questions is that irritating, then perhaps customer service is the wrong line of work. I hadn't even become a patient yet, and the interaction was enough to make me take my business elsewhere.

    100% will always come back. Service was good. Even front desk was friendly (all of them). They are…read moreall young, but very polite and I was able to start a conversation with any one of them. No awkwardness! Shoutout to Tommy and Dr. Kwong. Both of them made today's experience amazing. Appointments usually always open, I don't have to wait months until my next appointment. I always wanted this one frame I saw at sunglasses hut, but too expensive to purchase without my insurance. Compared to sunglasses hut and solstice, they did not overprice their frames! It was the same price, but I got it out the door cheaper with them because of my insurance. They helped me look for a frame that wasn't on their shelf. Thank you once again for the amazing service. Keep it up!

    Photos
    Paulina T.Q. Han, OD -  Allcare Optometry - Shanel's new glasses

    Shanel's new glasses

    Paulina T.Q. Han, OD -  Allcare Optometry - Tiffany & Co.

    Tiffany & Co.

    Paulina T.Q. Han, OD -  Allcare Optometry - Tiffany & Co.

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    Tiffany & Co.

    Young's Optometry - opticians - Updated September 2026

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