I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

Overall a great experience. The store feels comfortable as soon as you walk in. The staff are…read moreprofessional and patient, and they recommend suitable frames based on your face shape and needs. There's a wide selection of stylish frames, and I ended up getting a pair I'm very satisfied with. Great value for money--highly recommended.

Ray at Brighter Optical continues to be the very best this city has to offer when it comes to…read moreeyewear. Both my kids continue to wear his glasses and they are always comfortable and better quality than our current insurance providing ones at Kaiser. I also appreciate Ray's kindness, honesty in choices of frames and lenses and overall exceptional service. It's evident he cares about his customers and appreciates their continued patronage. I'm a lifelong customer bc there's no place better!

Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

Our daughter wanted a new pair of JINS glasses before returning to college. She also wanted to…read moreupdate the prescription on her JINS sunglasses. Despite our disappointing experiences at this location, time constraints forced us to give them another try. We arrived just as they opened. Our daughter already knew which glasses she wanted. She checked in and was first in the queue. A couple minutes later Valerie called us up to the counter. She had the glasses our daughter selected and began her order. She walked us through each step of the process, highlighting important details while patiently answering all our questions. Valerie also easily handled the prescription update for the sunglasses. She re-confirmed our daughter's address and phone number for the shipment, pointing out that although the receipt notes "Pick-Up", her glasses will be shipped. Later while having lunch across the way at Din Tai Fung, our daughter said she thinks her prescription may have been entered wrong. She felt bad about having to double check, but we wanted to be sure. After lunch she walked over to see Valerie again. Although it was busy, Valerie took the time to pull her orders, explain what our daughter saw and confirm that her prescription is accurate. It was a great experience today, thanks to Valerie!

Stopped by JINS in Arcadia last night with my daughter to fix my glasses, and Anthony took care of…read moreus. He re-bent the frame so it was straight again, replaced the nose pads without me asking, and gave them a full clean. By the end, they honestly looked and felt brand new. The store itself is clean, well organized, and they have a really nice selection of frames at reasonable prices. After this visit, the value definitely stands out. What I appreciated most was how easy and genuine the whole interaction felt. When I asked how much I owed, he just smiled and said not to worry about it. Simple, great service like that goes a long way. Thank you again, Anthony.

I had an excellent experience at See Clear Optometry in Pasadena, CA. Dr. Boutros provided a…read morethorough and professional diagnosis of my eyesight. She made everything so easy and stress-free by clearly explaining my condition--a minor eye infection--and recommending the perfect treatment along with the ideal prescription for my new glasses. Her assistant, Ecstasy, was phenomenal in handling every aspect of my visit with exceptional care, efficiency, and friendliness. I highly recommend See Clear Optometry (and especially Dr. Boutros) to anyone in the Pasadena area or nearby communities looking for compassionate, high-quality eye care. Panos B

Needed a hand w a loose screw on a pair of glasses while on the road…read more They were very helpful and patient. Sounds like a great place. The phone was ringing regularly and the shop had many nice frames to choose from. They were able to help me w the loose screw and send me on my way thanks so much

1st time daily contacts patient. Very professional and accommodating and friendly. Answered all my…read morequestions and made sure the contacts were to my liking before walking out the door. If you're in the area looking for a pleasant experience at the optometrist this is the place to go

Yes , very professional and accommodating, really nice people, Ive gotten 3 pairs of Glasses here…read moreover the past 7 years, very satisfied.

This office was the first time I was given the correct eyeglass prescription. Very thorough and I…read moreappreciate Dr Han and her friendly staff.

We have been here for a few years now. We love both Dr han and Dr Kwong. They are both very…read morepersonable and knowledgeable!

Good service, helpful and acknowledged staff In and out in…read moreshort time no waiting time!

We found an optometrist location closer to us that feels just as clean and bright as our previous…read moreone. I appreciate how the office staff also has a very inviting manner. Besides that, it was easy to deal with any insurance questions along with what our whole family needed. You can easily shop for frames and ask questions without feeling pressured to do anything but find the right fit for yourself. Dr Hsu spent time patiently speaking with my boys about their habits and recommending things for them (saving mom from nagging all the time) We will definitely be recommending other friends to come to this location. Parking is easy too.

I went over 20 years of adult life without seeing an optometrist. I refuse to let anyone blow puffs…read moreinto my eyes. Ain't nobody poking my eyes! What for? I don't have eye problems!! Until I did. So glad I found Dr. Julie Oh. The facility is modern and well-equipped, but what really made the visit was Dr. Oh herself. She was thorough (given my two-decade gap, she covered everything). She even showed me the insides of my eyes and explained how they screen for things like high blood pressure and diabetes. This doctor is skilled, I'm telling you. She was not just in full control of my eyes, she was even messing around with my brain. Walls bent. Lines on the floor swayed. But all throughout she explained everything, was genuinely kind and patient, constantly telling me not to worry and that I was doing great. When I asked for short breaks, she was super understanding and gracious. I really liked that. Not once did I feel unsafe. No amount of tech beats genuine human kindness. One thing that really impressed me: when the computer results didn't seem right, she trusted her own expertise and switched to traditional methods. That kind of judgment and humility says a lot. Her assistants Olivia and Rosie were also great - professional, friendly, and happy to answer every question I had. The whole experience was far more tolerable than I'd imagined. Almost fun even. If you've been avoiding the optometrist like I was, Dr. Oh and this team has got you. Highly recommend!

Highly recommend this office! Not only is it clean, but its staff is filled with compassionate and…read moreskilled doctors and technicians. Dr. Oh is amazing! She listened to my concerns and offered insightful advice. Booking an appointment is easy online or over the phone, and they accept walk-ins. There's usually minimal or no wait time, and they have a great selection of glasses, from more affordable pairs to more luxurious ones. Definitely coming back here for all of my future vision needs!

Sincerely the worst…read more I got my eyes examined and ordered my new frames on New Year's Eve -- two months later on February 25th, I finally admitted defeat, ask for a refund and leave without any glasses. After THREE ATTEMPTS, the glasses they made *never once* had the right prescription, and it had to be sent back to the lab *every time* incurring a 2 to 3 week delay, each time. Often they would not alert me that the glasses had come in, or claim that they had called and left a message when no voicemail existed. I'm not sure what the hell is wrong with this place, but something sure is.

This is by far the best America's Best location, and glasses/contacts exam I've been to. I cannot…read morespeak more highly of the great service from Roberto, or Dr. Brenda's kindness. The store is very clean and there's plenty of parking, so I had a great experience from start to finish.