The Eye Shop has the most fantastic team I've ever worked with. Huge shoutout to Ben for being patient with me and answering all my questions over the phone and helping me out with the smallest of requests. The Eye Shop has always been my go-to because they value transparency and always find me the best deals even when it's not in their favor. I always feel secure going to them with my insurance questions and end up getting great deals that I wouldn't have known about. I have never had an issue with any of the staff and always leave feeling better than how I started. Thank you for being an amazing part of the Arcadia neighborhood. read more

I had a fantastic experience at The Eye Shop Optometry!! It is located on the Albertsons plaza. There's plenty of parking. Making an appointment was as easy as calling the optometry and giving them information on my insurance plan (where they are able to look it up and tell you the benefits). On the day of the appointment, I recommend coming early to fill out the intake form as a new patient and bringing your existing prescribed glasses. Afterwards, I took some quick check-in test before seeing the doctor. Dr. Nguyen did my eye exams and she was wonderful! She was thorough, explained everything in an easy to understand/detailed manner, gave really practical and actionable advice, and answered all the questions I had. The front desk folks, Ben and Raul, were also amazing!! They were super friendly, kind, and helpful throughout my visit. What I most appreciated was that they explained all the benefits of my insurance and shared their recommendations on what frames and lense features to choose given my benefits. In terms of frames, they carry name brands like Gucci, Fendi, Versace, Prada, Tom Ford, etc. Plenty to choose from. Overall, I couldn't have asked for a better optometry experience. read more

The Eye Shop Optometry - Eyewear & Opticians Near Me - Arcadia, California

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I have worn glasses for decades and have had my glasses made at many optical stores. Pairs from this shop are the most comfortable I've ever worn, with highly accurate prescriptions, astigmatism and axis measurements. The staff are patient and genuinely willing to help. Unlike other large chain optical stores that aggressively push expensive frames and lenses, this shop runs an honest business with fair pricing and reliable quality. They earnestly take responsibility to fix any problems that arise. Highly recommended! read more

Had to have a minor repair done on my sunglasses this morning, and it was finished within minutes, extremely friendly and professional. Gonna make sure my friends and family give this place a shot for all their eye and glasses needs. read more

I had my first appointment at The Eye Shop last Friday and was really impressed. Since I was a new patient, of course there was paperwork, but the staff made it quick and easy to get through, which I really appreciated. The office is modern, clean, and very well organized, which immediately gave me confidence. The staff were super friendly and welcoming, making the whole experience smooth from start to finish. What really stood out was the technology--they seem to have all the latest equipment, which was a huge step up from my old optometrist. Because of that, Dr. Justin was able to detect potential health concerns not directly related to my eyes, and recommended I follow up with my doctor. That kind of thoroughness really showed me he cares about his patients' overall wellbeing, not just their vision. Dr. Justin took his time listening to my concerns and explaining everything clearly. I never felt rushed, and I walked away feeling like I truly understood my eye health and next steps. Overall, I can't recommend The Eye Shop enough if you're looking for a knowledgeable, caring optometrist with state-of-the-art technology and a great team behind him. Plus there is a great breakfast burrito place across the street from this location. read more

Can't believe I've been coming here for 11 years according to Yelp... This eye shop still looks clean and very up to date. Over the years, I have since left my contacts behind and gotten lasik, brought my kiddo here for her eye exam several times, and have come here myself for occasional eye check ups. Staff are always consistent in their good service and friendliness. Anyway, felt like I should update my review (even though its still 5 stars) because I had an eye scare a few days ago. Rubbed my eyes at night and one eye became blurry~had double vision. It persisted for a few hours and my hypochondriac self thought I was going to go blind...yea super dramatic. I knew the ER wouldn't do much and my friends there would laugh their pants off if I went for something like this...so I waited til the next day and called the Eye Shop. They were booked for 2 weeks so I just asked to be put onto their waitlist in case someone cancelled....I was in the middle of semi freaking out and trying to figure out alternatives when they called back less than 30 minutes later and fit me in for a few hours later! Fast forward to my appt. They did some eye puffs to check my eye pressure and took pics of my eyeballs. Then saw Dr Hu and he was great. Basically all the scary stuff was ruled out and I likely had an episode of super dry eyes that warped my vision temporarily but I also had some clogged glands in my eyes that needed warm compresses. Aside from that just some vertical corneal abrasions that were very superficial~likely from rubbing my eyes. Everything was explained to me in layman's terms---anatomy and all. The guy knows what hes talking about and I was super relieved after listening to all his detailed explanations. His "bedside" manner is great. Apparently they also see/treat simple eye concerns such as pinkeye, corneal abrasions etc They also have a pretty decent selection of sunglasses/glasses. read more

The Eye Shop Optometry - Inside my eyeball... - Eyewear & Opticians Near Me - Arcadia, California

I've been going to the Eye Shop for years. Dr. Justin Hu has been my eye doctor for the longest of time. I am very comfortable with him in which he answers all my questions and explains any findings there may be. With my busy schedule, I am grateful that they send reminders of my yearly eye checkup. The staff is very professional, friendly and helpful. Yes, I highly recommend this place. read more

respectfully do not go here. the lady at the front is so rude. They lie a lot!! The doctor is kind but the girls at the front are super problematic, i wish i read the reviews before coming here. So sad that places that are necessary for people are such horrible people. Took 2 months to get my glasses read more

Everything is so Professional and Polite. I would even say fun. I travel from the high desert just to come to the eye shop! The staff is Amazing!!!! Especially Liz!!!! read more

Absolutely love this place. Everyone who works there is friendly, helpful, and try to accommodate the glasses you want. I've been going here for over 4 years now and have never had an issue. You guys are great! read more

Friendly staff with variety of frames and options. Dr was patient and explained everything thoroughly.

This Shop is Awesome!! I've fell asleep with my glasses on a couple times & rolled over on them and I brought them in and the Dr. gladly fixed them. GREAT CUSTOMER SERVICE!!! read more

Dr. Hu was very articulate and nice during my visit. His staff was very attentive and friendly. He explained simply what my different options were and the pros and cons. I felt very confident in the choice I made during my visit. I would highly recommend The Eye Shop Optometry. read more

Been going to see Dr. Hu and his team for a few years now. His staffs are always every welcoming and knowledge as well as professional. Dr. Hu is very personable and is very knowledgeable. He takes good care of his patients. read more

Thorough exam and explanation. Staff members are very friendly and easy to work with. Great selection of frames.

My Rayban dark lens were accidentally damaged, so the Eye Shop Optometry was kind enough to send it back to repair the lens. After receiving the Rayban back, the lens were of different color, so I visited them again and they sent the glasses back for another repair. I just received the glasses back, AND the color of the lens were still wrong. I don't know what to say anymore. I am disappointed and frustrated that I have to keep going back and forth. read more

Dr. Hu has been my doctor for many years. He was the only doctor who was able to diagnose and provide for me the best option for optimum vision. For 13 frustrating years, I saw different doctors who were unsuccessful to treat and prescribe me the right glasses and contact lenses. Dr. Hu was the only one who was able to do that, and I am forever grateful for his outstanding quality of care. He is very knowlegeable in his field, kind, sensitive and professional. His staff is very courteous and professional too, I highly recommend his services, you won't be disappointed. read more

So helpful. I was in the area (and not my own optometrist's area). My glasses' frane was twisted. The Eye Shop helped me get them fixed and proper for use-- for free. Thanks! read more

It was a good visit. My daughter and I went for the first time. We didn't wait long to be seen for our scheduled appointments. It's located in a shopping center and parking was easy to find. The staff at the office are friendly and helpful. read more

Great place! The staff is very friendly and plenty of parking here. Dr. Hu is very detailed in giving explanations and spends a great amount of time making sure all your needs are met. I know my family is in good hands when they their eyes checked here. read more

Dr. Hu is the best! My family and I have been seeing Dr. Hu for our optometry needs for several years now and have seen him both at this location and his S. Pas office. He is very patient and thorough with his exams and explanations of our eye health. His office staff is also very nice too, and I appreciate the text reminders to schedule my next exam. Pre-covid, they had a coffee station and water so you can enjoy refreshments while you wait. The office is Covid compliant with temperature checks at the door before you can go in. They have a good selection of frames and they encourage you to try whatever frames you want, but ask to turn the frames over so they can disinfect them after you try them. If you need an optometrist, the Eye Shop is the place to go! read more

Dr. Justin Hu is straight up the best eye doc you can ask for. Super detail oriented, extremely thorough and communicative. It was a total change from what I was used to from the half dozen or so other optometrists I've seen over the years. Also the shop has a great selection of frames and they were accommodating of my schedule. Overall a fantastic experience with Dr. Hu. Highly recommended! read more

Very friendly and the appointment was not rushed at all. I had a ton of questions about contact lenses and the doctor very kindly and patiently answered them all thoroughly. I've found my new optometrist which I can say is a great feeling! read more

I have been a patient of Dr. Hu for over a decade. He is patient and compassionate. He explains things very well in a way that makes sense. He'll make extra time for you if he senses you need it or if you ask. The staff is very friendly and helpful. It's always a pleasure to visit, whether to pick up new glasses or contacts or for an eye exam. read more

Very pleased as always for my yearly checkup. Staff and doctors very pleasant and professional.

Covid 19 protocol enforced (which I love) . This is the first time where I felt that the Dr was actually a Dr at optometry. Dr. Hu is great. From one healthcare provider to another, I can definitely say that he is legit and knows his stuff. The office is very clean and they have really nice equipment. He explained very thoroughly about things and definitely did not order/force things to bring up the sales. Very honest and genuine. Will visit again for the next checkup. Thank you. read more

I'm so glad I left Kaiser and found this place. Dr. Liem is great. She is extremely thorough and explained to me what will happen to my eyes in one to two more years. The glasses and sunglasses are definitely a good selection. I chose one that I really like and will be definitely coming back. The staff is nice and helpful. read more

Dr was great - patient and thorough with exam and explanations. Ordering glasses and reviewing through the options and various prices was a breeze too. Very attentive service. Overall it was a pleasant experience and I will consider going back next year for sure. read more

Big fan of The Eye Shop -- been coming here for years, and Dr. Hu (and the other Drs here) are all fantastic. Gem in the SGV!

I have never gotten anything but great service here! This visit/exam was no different. Dr. Justin Hu is friendly, professional & knowledgeable. He explained everything patiently. I highly recommend The Eye Shop for all your optometry needs. read more

Love Dr. Wallace and all the staff here. First off, they have a decent selection of glasses available and the equipment they have on hand is always updated. No more startling eye puffs and no more dealing with the inconvenience of getting your eyes dilated. Dr. Wallace takes her time explaining things and is patient enough to answer all my questions thoroughly. You can tell she cares. All the staff there are very helpful as well. I've never had an issue. I've been coming here for a few years now and don't foresee the need to change that any time soon. read more

Very friendly knowledgeable doctor, good selection of product and very modern technology

Tinna from The Eye Shop offered a sincere apology to me in person and offered a detailed explanation how operations and staffing were negatively impacted by the pandemic. I do appreciate that. I do empathize with small business owners and try to provide as much patience. The first issue happened well before the pandemic. It has repeated during the pandemic. No return responses are still unacceptable. Though yelp reviews are just that -- personal experiences and personal opinions. Best of luck to The Eye Shop. read more

I fully recommend The Eye Shop Optometry. Dr. Hu is awesome! He knows what's best for you and explains everything real well and answers all your questions. The ladies out front, the staff, are great too! They are very patient, very helpful, and knows what they're doing. I ordered 4 Oakley frames to try on and they came thru! They keep you posted on everything going on with your account. Five stars for this place for sure! That's why me, my wife, and my daughter all go here for our prescription glasses. read more

I always feel well taken care of here at The Eye Shop. The staff is SO friendly and they're super quick to respond and communicate very conveniently through text. It's simply a wink to order more contacts or ask random questions about my eyes through their texting platform. Dr. Hu himself is beyond awesome with his considerate explanations of everything going on with my vision health. I used to go to my Uncle Gerry for eye care, who was so caring, but has since then passed away due to COVID. Dr. Hu is the perfect substitute for Uncle Gerry in that he, too, is very caring and pays attention to the details. Dr. Hu was the one who taught me some brilliant pro tips on how to make sure I put my contacts in so that they're not blurry by using the little guide lines on the contacts, and to save the contact lens container solution until it's in my eye so I can use it in case the contact has dust on it and have to clean it. Really excellent vision care. I won't go anywhere else. read more

Dr. Wallace is incredible! Super kind and understanding, as well as knowledgeable about eye care! She also explains medical information in a way that's easy to digest, so you're never left feeling confused about anything. The staff is approachable, attentive, and swift! They welcome questions and do their best to provide relevant information and resources so you're equipped with everything you need to understand your options and make decisions. read more

I've been going to the Eye Shop Optometry for many years with Dr. Anh. I took a break during the start of Covid, but recently went back for a check up. I was surprised to hear that Dr. Anh had sold her business and I was a bit worried that I wasn't going to get the same quality of care. However, I met Dr. Hu, the new owner and Optometrist. He was excellent! During my visit, they performed a few tests that I've never seen before. It was impressive to see them embrace new technology. I finally got to see Dr. Hu in the visit and he was very thorough and explained the process. He also looked up my insurance to see what other benefits I should use, which was very nice because I didn't used to get this type of treatment. Dr. Hu has another office in Pasadena, so he might be at this office every day. I would highly recommend this place to anyone near the area! read more

I went in to have my sunglasses repaired they took the time they fix my glasses for free. They were very busy and they remained so very nice and friendly. Took time to answer my question . I was very impressed read more

Great experience with the staff (Liz and Emily) and Dr. Hu. They were able to provide me with the cost to examine my eyes and give me a prescription for both glasses and contact lenses before I even made my appointment. Their equipment is state of the art and I did not have to have my eyes dilated. Dr. Hu explained my vision issues to me and also suggested changing to a thinner contact that provides more oxygen to the eye. Gave me sample contact lenses to try out. Once I ordered my contacts online, they emailed me the prescription. Another good thing is when I went to pay for my exam, Liz told me that my insurance pays for an eye exam every 12 months. I did not even know that this was a part of my medicare advantage plan and was grateful that she found this and saved me money. This was my first time going here and I will definitely come back. My former eye place could not tell me how much my eye exam would cost in advance and as a consumer I wanted to not have any surprises. Thankfully Emily was able to tell me. read more

My husband and I went in for eye exams and to pick out new glasses. The staff was so nice and helpful! The doctor was great and when we receive our glasses we will give an updated review. So far so good! read more