Excellent experience from start to finish. The team treat you with so much care and make you feel welcome. They never rush your visit and take time to answer questions and ensure you're comfortable. The office is clean, pleasant, and well maintained. They also have a great variety of glasses to choose from, with options for different styles and budgets. Highly recommend! read more

Can honestly say I've never been impressed by a vision center in my 30+ years of life, until today. Walked in and was greeted with smiles and good vibes from every staff member I encountered. What really stood out to me was after my eye exam and eye photos; the optometrist explained everything to me in detail. They also carry a good selection of frames which are neatly displayed. read more

I have been bringing my boys here for 7 years now. They both wear glasses and contacts. Easy to make an appointment, good selection of glasses, and office staff is very helpful in explaining benefits with insurance, costs, etc. overall, has always been clean, organized and efficient. I recently took my daughter who does not currently wear glasses, but has developed some vision focusing symptoms and headaches. I was blown away by Doctors patience in understanding my daughter's concerns. Doctor is very knowledgeable and shows sincere concern to get down to the issue. She did a very thorough vision exam on her, while explaining the reasons for the, along the way. In the end, she was honest in suggesting other options are tried first before purchasing glasses. I appreciate businesses that are genuine about the well being of their patients, rather than making the money. A very knowledgeable and honest optometrist that I will continue sending my family too. read more

InFocus Vision Optometric Center - Front of office - Optometrists Near Me - Arcadia, California

My kids and I have had great experiences here with Dr. Shih. She takes the time to explain everything, from my eye condition to prognosis for myself and my kids. I want to know the details and she makes it all understandable. She is thorough and patient. She gave me options for switching brands of soft contacts that work better for my high prescription and astigmatism. She is also super friendly with the kids and they are always giggling with her. Rosie is amazing as well. read more

I've been coming here for about five years now, and every time I come in for my routine eye exams, the experience is always welcoming and pleasant. Dr. Shih is incredibly helpful and takes the time to thoroughly go through each part of the exam. The staff here is amazing as well--friendly, energetic, and positive. They always help me pick out glasses and offer great recommendations on what looks best. From the moment you walk in, you feel genuinely welcomed. I definitely recommend this place and will continue coming back for sure! read more

I've seen Dr. Shih several times and am so impressed. She takes the time required to do a thorough exam and the takes the time to explain everything in layman's terms. I highly recommend her and the staff at InFocus. Excellent. read more

I purchased my 3-year old son's prescription glasses here back in April. When my son went in for his follow-up with the ophthalmologist 4 months later, the doctor found out Infocus had filled both his lens incorrectly and the left Rx is way off. See photo. I was so upset that this happened to my son and he also complained of headaches while wearing these glasses. The glasses Rx is a medical prescription that is supposed to be filled exactly. When I told Infocus, they ordered the new lens and told me that the doctor entered the numbers incorrectly into the system when they transposed from ophthalmology to optometry prescription. This is not a good excuse as this conversion is a standard and common procedure that they perform. They should implement checks into their process so this doesn't happen again. As compensation for their negligence, they remade both lens for free... even though both were done incorrectly! Again, my son is only 3. I'm very concerned he wore the wrong Rx during a critical time of eye development. No matter what age, be careful getting your prescription glasses here. There are many other stores with proper checks and better customer service. read more

InFocus Vision Optometric Center - Both are incorrect but left Rx is way off - Optometrists Near Me - Arcadia, California

Dr. Emily Wang is the best! Professional, friendly, caring - couldn't recommend her and her staff more!

Dr. Shih is the absolute best! I went for my first appointment in years and she walked me through the entire beginnings of getting my eyes checked and made me feel so comfortable. It never felt like she was trying to upsell me or give me bad news. It really was so enlightening to hear about how to keep your vision healthy! I'm so thankful I visited this place. Everyone was so sweet and easy to communicate with. I highly recommend if you are needing a new doctor. They even took many insurances :) read more

I scratched my cornea over the weekend and my vision was super blurry in that eye. On Monday morning I called them and they were able to see me the same day. And Dr. She (I'm not sure of the correct spelling. Sorry! Haha) was so great! She was friendly, knowledgeable and super helpful! Got me in and out of there in 15' mins. I definitely recommend seeing them. read more

Such a dedicated, kind, and patient doctor! Emily Kuo Wang, OD takes the time to listen to concerns, answer questions, and explain the procedures that she will be performing. This Eye Doctor is a fantastic !! and really goes the extra mile to make sure that her patients are comfortable. Happy to say this company is a five star in my book. Thank you so much for my new frames. See you next year on my next checkup. read more

InFocus Vision Optometric Center - Optometrists Near Me - Arcadia, California

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Today me and my husband went to the best Optometrist in Arcadia Dr.Vivian Shiih hands down the best of the best when it comes to your eye health. Appointments are always accommodating and she and her staff are always on time, friendly very courteous staff. The office is always clean and fully stocked with an array of glasses and shades to fit any and everyone's needs. It's in a great location right off the 210 freeway a few yards away from Santa Anita race track and mall. Today May was there to assist Dr.Vivian. It's always a pleasure to visit everyone at the office . On a scale of 1-1O that office and staff is a 10. You will not regret going there so go on what are you waiting for give them a try. read more

Went there for eye check up. Dr. Vivian Shih is very thoughtful and caring. She went through a whole set of testing for my eyes and patiently explained very details of my eye problem without changing me a lot. Thank you Dr. Shih. read more

My family and I have been coming with Dr. Wang and Dr. Shih for more than 10 years. I do not trust anyone else but them for my optometry needs. The staff and doctors are super caring and really take time to provide excellent service. My son had to get a new set of glasses this year and needed them urgently. Dr. Want went out of her way to personally deliver them to our home because she knew my son needed them. This is 100% excellent service. I highly recommend Infocus vision to everyone. My Family and I will continue to come to Infocus Vision always. read more

Wow, we are very impressed with this center. Me and my 2 young daughters made an appointment to do a regular eye exam. Found this office through the list provided by my insurance company. The receptionist and Dr Vivian Shih are both superb...way exceeded my expectations. I thought for the 3 of us, our exam should last maybe 15-20 min each so 1 hour should be more than enough right? Boy was I wrong. We were there for 1.5 hours! Dr Shih is so thorough, friendly and made great suggestions on how we can keep/improve our vision. My daughters can't wait to come back and see her again! I have seen a few Optometrists in the past and I have to say she's my favorite so far. Highly recommend Dr Shih :) read more

I did a search for optometrists in my city and this place came up. I decided to look into it more on yelp and saw that every review was a 5 star, when I scheduled an appointment and walked in the office was very pleasant. They have a wide variety of very nice frames, but mostly name brand. The staff is extremely nice, and informative. Corina is the sweetest at the front desk. Both Dr. Emily Wang & Dr. Vivian Shih are great! I was scheduled with Dr. Wang, and I'm happy with that. She is by far the most informed eye doctor I've ever visited! I've been to Lens Crafters a number of times and never ever received the experience and treatment that I did here, I've also been to Vision Max in Baldwin Park but I won't be going back there ever. I'm here to stay at InFocus :). Keep in mind that this is all a process and you will have to visit a couple times if you're getting fitted for contacts. They have great updated technology here, and it's a very comfortable environment for all. Don't be afraid to ask questions either it's their job to know. read more

I have been coming to InFocus for over 8 years. Dr. Emily Wang is thorough, kind, knowledgeable, and patient. Her office runs on state of the art equipment, staff is polite and thorough, and the hours for appointments are varied. Dr. Wang cares about her patients and helps to assure you can see near/far. Follow-up appointments to assure eye contacts' fit and strength are perfect are not encouraged, but a must by the good doctor. If you're looking for an eye care doctor, InFocus is the place. read more

Went InFocus today with my wife and we were the very first appointment of the day. The process was easy and simple they have a nice clean business safe and secure. They have many protocols to keep all there customers at ease and safe actually before covid even happened they were already safe I just feel extra safe. There selection of eye ware is amazing so many choices to fit everyone's personnel style. There located in the heart of Arcadia off the 210 freeway near goldmine station. Rosie has good taste for glasses so look for her she's a great person. Also Dr.V is just as sweet and humble so easy to talk to. There prices are reasonable and they accept insurance. Me and my family have been coming there for at 13 years and I don't see us going anywhere else who moved away pretty far but still travel to this spot because it's the best and the best for us. Never lets us down. Shout out to everyone at INFocus in Arcadia ca go check them out you want be disappointed.went today at 9am 5-7-2022 read more

I have been coming here since they were at their other location in Duarte. I followed them to Arcadia because they are a wealth of knowledge and answer all my 10,000 questions. Dr. wang sits and explains things to you until you understand. I even switched my child here because they are wonderful with kids. Rosie is wonderful with helping you with your glasses no matter what it takes.they are honest and caring and you can't ask for much more these days! read more

Dr. Vivian Shih and her team are caring professionals. Dr. Vivian takes the time to explain everything. She took really good care of me. I definitely recommend. Thank you Dr. Shih and staff. read more

The optometrist was super friendly and polite. She explained everything she was checking for and educating me on the various eye related test she was performing. She was very kind and educated. I highly recommend coming here for your next eye appointment. I was in and out in less than 30 mins. No waiting around, they brought me straight into the eye exam chair. No hassle with my insurance and copays. They had my insurance information already researched and everything! Very good eye appointment:) read more

They SOUND sweet and nice, but the service is the worst. It's been a month and they still do not have the glasses in that my father ordered. Originally they said 10 days, then another week, then another week and TWICE promising that the office manager would call me back. I've never received a call to update me on the delay, and I never got a call from the office manager. read more

I've been going to InFocus for many years now and the service is consistently good. The staff are friendly and they have a great selection of frames to choose from. read more

This is my families go to place! My children can't wait every year to get there eyes checked because they love the office and staff. Rosie is our girl and she is friendly and super helpful. The new office location is great with an open modern feel. It is close to the Santa Anita mall so I can do errands before or after. They also have a great selection of shades and lenses that are affordable. I trust our eyes with them! :-). read more

Updated review. Very disappointed with Dr. Wang and how she treated me on the phone and in person when I called to let her know that the sun glasses with the progressive lenses were not working out for me. On my original appointment she told me that it would take about a week for my eyes to adjust to this prescription and that I could return them no problem as well as her employees that helped me that day. When I called In Focus and Dr. Wang picked up the phone, I told her I was going to return the glasses after wearing them for a week since they weren't working out for me. She seemed upset and her whole attitude changed. She asked me how I was going to be able to watch TV? I thought with sunglasses? I thought this was a strange thing to ask. She asked if I wanted bifocals and I said no. I just need plain old prescription sun glasses and that I would be returning them shortly that day. She then said that she wouldn't be there by the time I came in. That was fine since they were still open and someone else could help me. When I walked in and was being helped by her male employee I see her and see runs out the door like she's in a hurry. She comes back in and tells her employee to give me a single lens prescription for the glasses I was returning. She wouldn't make eye contact with me and did not even acknowledge that I was there.. I won't be returning to InFocus. Patients beware if you ever need to return your glasses for any reason. read more

I needed new glasses to wear when I go running. I usually wear Oakleys, but I got great advice on a pair of Nike frames that have worked out perfectly! This is my new place for glasses! read more

Dr. Wang was recommend by a family and a friend 8-9 years ago. My husband I used to live in Duarte so we went to her because it was convenient also. That's not the main reason anymore after we went to see her the first time ... Now, we see her yearly and will never go to another eye doctor because she is just: attentive (listens for sure), personable, nice... And many many more positive traits as a doctor and human being. Come see her! And she only employs good people too. Come see for yourself! You will love her and Rosie, her assistant. 5 stars all the way!!! Oh, forgot to mention... Glasses selections are awesome too!!! read more

Great place for my eyescare visit . Well trained personnel representatives and very wise doctors. Wide selections of glasses and frames of choice. I definately will continue using this service. Hope that help anyone narrowing down their searches. read more

If you wear contact lenses for nearsightedness, and are at an age when nearsightedness is also becoming an issue, InFocus offers a type of contact lens that using different corrections in different concentric circles s that both can be corrected without the headache inducing approach of different types of correction for different eyes. this has really made my life easier as I no longer need reading glasses! Friendly service is also provided. read more

They were very thorough and on point with their service. I got my new prescription because Costco optometrist was way too busy, it was a zoo. So I walked into this place and they saw me immediately were quick, did a thorough exam and all. Very clean and modern. As a medical business owner, patient care and customer service is everything to my patients and I love when other places value and take their service as priority too. Thanks so much! read more

InFocus Vision is one of the most progressive and professional optometric centers I have ever been to--and I've been to many! Thanks to Dr. Wang and her innovative approach to vision care, I can see better and read longer making life a lot more enjoyable and comfortable. Her staff is also very professional, helpful, and friendly; the Center is very clean and polished. An overall wonderful experience--I highly recommend InFocus Vision to all my friends! read more

Dr. Shih is the BEST!! Took her time with my examination and when I got worried about eye twitching and floaters, she gladly suggested I return for a dilation appointment. I did. And am now assured that all is fine. read more

Great experience! My husband and I recently had our exams and purchased glasses. Doctor and staff were all great!

thank you emily wang for one of the best eye exams that i have ever received in my 79 years.

I love this place, Dr. Wang is the best ever !! She is super patient & explains everything . The staff is friendly & answers all your questions. I would totally come back for all my check ups !!! read more

My problem is not seeing clearly in small fine objects and sometimes my vision is burry. I was concern what's going on. Dr. Shih was very helpful to address my concern. She carefully exam my eyes and explain the results. She addresses my concern very thoroughly, in terms of eye strain, headaches, blurred vision because of spending an extended amount of time on particular task at work. She assures my eyes are normal under the circumstance, and suggesting how to improve my vision. That's good to know. I greatly appreciate her patience and her knowledge keeping me informed. She and her staffs are very approachable and helpful. I have seen quite a few Optometrist, by far they are best in town. And this town only has a very few Optometrists can be so professional. I am very fortunate to find Dr. Shih and her staff. Very helpful and greatly appreciated! (10/1/2018) read more

Dr. Wang has been my optometrist for many years now. I keep going back to her because she is very good. She's professional, thorough, genuinely concerned and proactive. Her staff is polite and friendly. The facility is clean. What else can you ask for?? I've recommended her to several family members and friends and they all love her as well. read more

If I could give this office 10 stars, I would. Let me start by saying I have seen both Dr. Wang and Shih. They are both amazing. Seriously great personalities, they make you feel comfortable and cared for the whole exam. Each part of the exam was explained and never rushed. The timing is good here too, I have never had to wait around. Even my 3 & 5 year olds love coming to the office. Equipment is state of the art, office recently renovated and looks great! We love Suzy! She is so sweet and patient. She thoroughly explains the testing and results. My favorite thing about this office is that I trust them. I have never felt a pushy, upselling vibe. They give you the facts and your options and let you be in control of your own decisions. Each one of the ladies makes this a GREAT office! read more

Dr. Wang is patient, knowledgeable and so kind. She answered all my questions and concerns and made sure I was completely satisfied with my contacts and glasses. Thank you Dr. Wang to you and your staff for being so helpful! I am so thankful :) read more

I have been coming here for over 6 years now each time it's been a great experience. They are always super quick about getting my glasses or contact l. I have a very difficult perscription. I use to get constant migraines and once I came in here and got glasses and contacts those issues went away. Not only are the drs amazing the staff is very friendly l. My kids also love dr sh she is very sweet and gentle caring the same goes for dr wang. The staff at this office are very sweet and hard working. They love to help you out and make sure you leave happy. I would high recommend this place to others. read more