Doctor is Very nice and informative. Lots of options of glasses and contacts. Staff is also very friendly

We've had both Dr. Dang and Dr. Cao for separate visits. Both were professional and were engaging with our young son. They took their time and the appointment did not feel rushed. Both explained the testing that was performed and results well. Their office is clean and always smells nice. I would and have recommended them to other families. Docking off star as they charged $40 for a 'custom fit' transparent sticker to place over your lens for patching. Something you can get at hobby lobby and cut yourself for a couple bucks or buy off of Amazon for 10/$9. Type in translucent eye patch for glasses. Overall they are great at what they do just refuse the patch they offer. read more

Vizen Optometric Center - Eyewear & Opticians Near Me - San Gabriel, California

On a Saturday morning in November,I read good reviews so I made an appointment here for eye exam. Plenty of parking below and took elevator up to 2nd floor. The lobby is small with some glasses. The staff are nice and friendly and waited for few seconds. Then I did the partial exam with the assistant. Top notch equipment which made my exam goes smoothly, Next I met with Dr Cao and she was very nice and friendly. She answered my questions and checked my vision. The frames are mostly for children and the styles for adults are kinda lacking. Great overall service. read more

Vizen Optometric Center - Eyewear & Opticians Near Me - San Gabriel, California

I normally don't leave negative reviews, but parents should be aware of our experience here. This office preliminarily diagnosed my son with strabismus and immediately recommended an evaluation and vision therapy. I was told the evaluation could cost up to $400 if multiple sessions were needed, and that vision therapy would cost $800 per month, paid upfront, cash only. They explained this wasn't covered by insurance because it was a "specialty service." When I called my insurance company directly, I learned that these services are covered -- this office simply chooses not to bill insurance. That was a red flag for me. I took my son for a second opinion at Children's Hospital Los Angeles, where he was seen by a pediatric ophthalmologist (an actual MD) and an orthoptist (who specializes in strabismus). After a very thorough evaluation, they confirmed that my son does not have strabismus and does not need vision therapy. Parents -- please don't just accept what this office tells you. If you are advised to pay thousands of dollars out of pocket for "vision therapy," run and get a second opinion from a pediatric ophthalmologist. You may save yourself a lot of money, stress, and unnecessary worry. read more

Highly recommend Dr Cao and her staff! She's very thorough and knowledgeable! Appts was a breeze and they also open on Saturday. read more

Came here on the recommendation of a friend. They have free parking. The staff were all friendly and knowledgeable

Found this place on yelp and specifically wanted a place that catered to children . Easy to make an appointment over the phone! The best part is that they were open on the weekends. They had lots of sanrio branded glasses for my daughter to choose from. She had a fun time choosing. The glasses looked great and they tailored to her face. read more

Dr Cao and her team are definitely one of a kind! Parking: There is safe and shaded lot on the 1st floor, so no need to spend extra time looking for street parking! Facility: Some might think I'm weird but I judge a facility by the cleanliness of their restrooms. Happy to report that theirs is SO clean every visit and always replenished (: Upon entry, there's a spacious waiting room with seats & a wide variety of eyewear display to check out while you wait. Service: The front desk ladies are always so friendly and personable! They always happily greet my husband and I at every appointment and will work with you in every way to ensure we set up/reschedule the next appointment or find/answer any questions we may have. We also had to order a specific type of glasses that they didn't have available in office, and it took some time to get. We didn't mind but it was the first time a doctors office reached out to us FIRST with updates and even apologized for the delay. That degree of service and commitment to detail is absolutely unheard of these days. They gained lifetime loyal patients! Dr. Cao: She is truly an angel on earth! I feel like so many doctors treat their practice like a business. They try to squeeze in as many patients in a day and you always seem to leave feeling rushed and unfulfilled. We really appreciated her for being so patient with every question we had (we had a lot haha), she took her time for every test and service, validated all of our symptoms and made sure we left more educated than when we came in. She is also so amazing with kids! Ten stars! read more

Vizen Optometric Center - Eye exam after 10 years - Eyewear & Opticians Near Me - San Gabriel, California

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The doctor was amazing. However the office staff practices were very unsavory. They made errors and acknowledged them and then refused to take the appropriate action to correct the problem. So for a service I paid for I now have nothing to show for it. It's a shame that the staff doesn't reflect the attitude of the doctor. I hate that this reflects so poorly on the doctgor read more

My son had his first eye exam and we picked Vizen based on the reviews and how well they work with children. Trust me the reviews do not lie! Dr. Judy is fantastic and all the staff were amazing. Highly recommend for your children's eye exams. read more

After years of patching and seeing various doctors to treat my daughters strabismus, a client told me about Vizen and Dr Cao. We signed up for approximately 50 sessions. We saw immediate improvements but lasting improvements and the hope for complete correction came after session 35. My daughter worked hard, but Vizen gave us the plan. I'm so thankful to Dr Cao and therapist Erica ( in fact, the whole team is fantastic!!) Too good to be kept a secret, I've already told my colleague about Vizen. I hope they give it a try! And I hope you do too read more

Don't you hate when you feel like doctors rush or make you feel like they aren't listening or just part of a corporate culture of pushing patients in and out? Look no further. Vizen is the place for you! Vizen is a family owned business that cares about their patients. Dr Cao is the best at providing a good patient experience at her clinic. She takes the time and care to answer all her patient questions and concerns. Her and her staff are amazing at helping with appointments, glasses, and contacts. I've been here since it opened. Steve is very knowledgeable and helpful with breaking down costs of ordering glasses or contacts along with working with your insurance. I've been here for vision therapy, annual eye exams, and dry eye therapy. My previous doctors never caught something that could've been corrected at a younger age until I had an exam with Dr. Cao and went to vision therapy to help resolve it. Recently, I went to try dry eye therapy since I've been a contacts wearer for over 10 years. It was a good experience and definitely helped with my dry eyes after the first session. I went for a total of 3 sessions and it helped reduce my dry eye symptoms by a lot. Overall, I highly recommend coming to Vizen for your eye care needs. You will be well taken care of here! read more

An advance upscale Optometry with great modern day service and experience. I've been going to Vizen for the last two years now since they opened up and Vizen has been nothing but a blast. It's the only optometry that I've ever felt excited to go to my appointment. 1. Dr. Cao is a great doctor that is really good at making you comfortable throughout the appointment. 2. Being only two years old, expect the most advance equipment as well as a clean new office. 3. Great service including instructions over texts or email, easy accessibility to make appointments, as well as being able to get your prescription sent to you when you loose it (unfortunately something that happens more often than it should). 4. The only con is that their selection of frames is a more limited and most are on the higher end of pricing. Not a deal breaker because the selection of frames look great! Pro Tip : There is a parking garage with ample space and Vizen is going to be on the second floor of the building. read more

I'm so happy that I found a Optometry closer to my place. I used to drive to Whittier for my old optometry. Upon going to my first appointment with Dr. Judy Cao, I didn't realize her brand new office was at a newly built medical office building in the heart of San Gabriel Valley. It's so up to date with all her new eye center equipment and new eye glasses and sunglasses. I made an appointment with her staff a week ago. One of her staff called me to remind me about my appointment and told me I can fill out my new patient forms online. When I went to my appointment it saved me time filling out the forms. Dr. Judy Cao was so detailed and very sweet giving me advice and follow ups on my eye exam. I felt well taken care of and her staff was very accommodating and knowledgeable about their service and eyes glasses. They also told me I can look online if I'm not happy with any if their products. They were also attentive with their service and asked for feedback to make sure we are happy when we leave! I recommend Dr. Judy Cao Optometry and their wonderful staff! Thank you for your hospitality! read more

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Just a quick post for consistency. I've been using them a few years now & they remain excellent.

We had a pleasant experience & beyond happy with the care and attentiveness from this practice. Dr. Cao is a kind-hearted and knowledgeable professional. She patiently guided my son throughout the exam, made him feel comfortable and explained everything impeccably. The front desk staff was pleasant and courteous. Making an appointment over the phone was easy. This practice deserves to be recognized as the best pediatric optometry in San Gabriel Valley! 10/10 service and experience. Highly recommend. I will definitely return for the dry eye therapy/skin tightening treatment. Thank you Vizen Optometric Center! read more

Vizen Optometric Center - Eyewear & Opticians Near Me - San Gabriel, California

My 5 year old daughter was really nervous when I told her we were seeing an eye doctor. But 5 minutes into the exam and Dr. Cao already had my daughter smiling! Dr. Cao was very sweet, warm, and friendly. She made my daughter feel at ease right away. I love that Dr. Cao had colorful tools and toys that she used during her exam that helped keep my daughter engaged. Dr. Cao explained everything to me and even to my daughter in a very clear way. The office is very nice and clean. The staff is friendly and efficient. I really liked that I was able to fill out forms before my appointment so that I didn't have to do it when I got there and we were seen right away. I will definitely my coming back for our annual checkups. read more

Vizen Optometric Center - Eyewear & Opticians Near Me - San Gabriel, California

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The doctor gets 5 stars, the staff gets 1 star. I am posting this so the customers know what to expect. The doctor was excellent in giving me a thorough eye exam. She spent lots of time with me, went through all the possible tests, answered all my questions, and made recommendations on other things I am considering. I would say she is one of the best in my area. New glasses were ordered and the male staff told me it would take 2 to 3 weeks, he also said I would get a notification. Well, I did not get any notification, and when I called at the end of the 3 week period, the male staff said the glasses are "probably" in. I asked what does that mean exactly? Are they in or not? He checked and said the glasses came in a week and a half ago and they did notify me by text. I said I did not receive such text. He checked again, and said oh there was a failure during sent. I then question why they didn't send me a follow up, he just said well the glasses are here, and offered no apologies. I think the staff's attitude was terrible and doesn't know what customer service means. They should have resend the notification or call me at the minimum, and apologize when they discovered the error and oversight. The staff even seemed annoyed when I questioned him. This may be the reason why I would not go to this place again... for sure not to order glasses, as long as this guy is there! read more

I'm brown away by my experience today ! The scheduling is easy, the front desk is friendly and polite. The office is clean and new. The physician took the time to do exam for my daughter and me. She answered all my questions with so much patience and knowledge. It's very different than some of the places I had gone before. This will be our spot for eye care from now on! read more

Dr. Cao is amazing and so is her staff. I told her my last exam was more than 3 years ago so she gave me a really thorough exam. She explained every step and details of what she was doing. She made me feel calm and relaxed. Her staff explained our insurance to us and told us what to take advantage of. There is a wide selection of glasses to choose from. Looking forward to future eye exams! 10/4/19 update I brought my kids here for their exam and Dr. Cao was great with them! She was very warm, patient, and comforting. They didn't were so comfortable with her. She is very accommodating. My daughter was super active so Dr. Cao did her exam on the floor to keep her entertained. Everything worked out and we were all happy! read more

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Dr. Cao is just amazing! She is very thorough and knowledgeable in answering all our questions and concerns. Staff is friendly and the place is new and clean with many types of glasses to choose from. And the cherry on top is her sweet and friendly demeanor. I wouldn't go anywhere else. read more

This place is wonderful my vision has improved a lot.This place is very child friendly and they have fun games.They can also help adults too. everyone There are also super nice and professional.I highly recommend this place if you would like to improve your vision. read more

We've been going to Dr. Judy Cao for years now. So happy she opened her own office in our neighborhood. My daughter is very comfortable with Dr. Cao and enjoys every visit. The office is very nice, clean and welcoming. They offer a wide selection of frames and lens. My daughter couldn't help but to pickup a Hello-Kitty glitter frame. She loves them! So cute and light weight. We also coated the lens to protect her eyes when using electronics & TV. Will definitely be back for some shades for the summer! read more

Vizen Optometric Center - Got this 2-tone Hello Kitty frames for my daughter. It's so cute and light weight she couldn't wait to wear it to school. - Eyewear & Opticians Near Me - San Gabriel, California

Highly recommend Dr. Cao! She made our 4 year old girl comfortable throughout the exam. She educated and explained every step. Our daughter even bragged about Dr. Cao when she went home. I took my 69 year old mother to her as well. My mother said she was very thorough! Check-in was efficient and super easy. The glasses selection was great! read more

Vizen Optometric Center - Eyewear & Opticians Near Me - San Gabriel, California

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I've been struggling w/ vision issues that was a big part of the reason why I needed a break from grad school. Judy is a big reason I have gained my confidence and the courage to go back to grad school after my leave of absence! Love her so much Thank you Dr. Cao! I feel so blessed! read more

Vizen Optometric Center - Eyewear & Opticians Near Me - San Gabriel, California

2nd time here with the entire family. Dr. Cao is still awesome at what she does with kids. I cant even get my kids to pay attention to me ‍. read more

Vizen Optometric Center - Getting his vision checked. - Eyewear & Opticians Near Me - San Gabriel, California

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Dr. Cao really is amazing. I had a emergency eye issue 2 days ago and really needed to be seen. She immediately saw me and could not be sweeter, more professional and compassionate. She was gentle and explained everything to me step by step as she was examining my eye. She spent time answering my questions, showing me how to apply ointment in my eye and followed up with me later in the day. Dr. Cao is also a pediatric optometrist, so if anyone is looking for an optometrist for their little one, this is where to go. My nephew is almost 5 and started coming here right when she opened. He typically has a hard time with doctors but he really warmed up to Dr. Cao and I know it's because of how she gets down on the child's level to work with them. I mean this figuratively and literally... she will lay out a clean mat and get on the floor to make the child comfortable. It can be scary during COVID-19 times, but I can really vouch for this office's protocol. Her office is modern and chic and extremely clean. She is staggering appointments to allow for ample time to sanitize everything in between patients. I was the only patient in the office during my appointment time. When you arrive, you text the office to let you know you are here and you can wait in your car until your exam room is ready, minimizing any unnecessary exposure to others. read more

I must say Dr. Cao...hands down has the most patience with kids. Every other Optometrist we've taken them before to had a full day schedule booked up and rushed to see the next patient. Dr. Cap on the other hand made sure she booked enough time to see both our children, fully examined their eyes (also kid friendly ways) and praised them after by giving them prizes. The office is extremely clean and follows all Covid guidelines. Upon walking in, the atmosphere felt very calm as you are then welcomed by the staff at the front. I must add that their staff are all very friendly. Best part is that they even call/text you after to make sure that we were completely satisfied with our kids glasses. My entire family will be coming back. Thank you again Dr. Cao. read more

Vizen Optometric Center - Best Kids Optometrist - Eyewear & Opticians Near Me - San Gabriel, California

Came in for a way past due exam and for new frames as mine were on their last days of life. Dr Judy Cao is truly the best. It was a great experience and Dr. Judy was the kindest. I brought my little one with me and was happy that they had little toys to entertain kids. Truly kid friendly ! I was able to relax and focus on my exam as my little one played. I highly recommend coming in for a visit. Picking my frames was easy as well they had the perfect modern selection of frames as well as high end ones. read more

Vizen Optometric Center - New pair! Wanted something similar to my old pair - Eyewear & Opticians Near Me - San Gabriel, California

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I'm so glad I took my kids here for their first official eye exam! Dr. Judy Cao was so sweet, and her voice is so soft spoken and soothing and it made them feel so comfortable. She was really thorough in the process, and explained everything so well, that my young daughter was able to understand exactly what was going on with her vision, which I really loved. She is amazing at what she does, and I highly recommend her. I'm no newbie to eye exams myself, and I saw the modern equipment she uses, and I'm honestly very impressed. I've never used anything like it before at other optometrists. So cool. I also bought these cute Chloe sunglasses from here that I absolutely love and received so many compliments wearing them! read more

Got my second dry eye treatment today with Dr. Cao and I loved it! It's like getting an awesome hot stone massage for my eyes. We focused mainly on my under eye bags and at the end of the treatment my face has a healthy glow and I can see a big improvement with by eye bags! the skin around my eyes will continue to look better as my body build collagens over time. Thank you Dr. Cao! You are the best ! read more

Took my kids here for an eye exam and we were so happy with our visit! The staff practiced safety protocols, had us check in while in the parking lot, and checked our temperatures upon arrival. The office is clean and has a nice open layout. Their equipments were advance and up to date. The staff was friendly and definitely made the children feel comfortable. Dr Judy Cao was thorough with the exam and explained questions I had during the process. She was also super sweet and very patient with my children. Also, after leaving the office with our glasses ordered and sent, we made some changes to our prescription glasses and they were kind enough to make those changes for us! The glasses were ready for pick up in about 3 days! My kids loved the overall experience so much, they were anxious to have mommy give an awesome review! read more

As parents to a child that was recently diagnosed with amblyopia on both eyes, we were devastated and was on a mission to find the best care provider to treat his condition. We went through a total of 4 consultations with different providers and was not satisfied with the treatment plans that were laid out until we met Dr. Cao. Dr. Cao was very gentle with her approach and was able to explain the condition in layman terms. She had a treatment plan that we were very comfortable with. She takes her time to explain her recommendation and we knew almost right away that she would be the one we will commit too. After a few months of treatments, we witnessed our son's vision go from 60/60 to 20/40 (treatments are still ongoing and we are hopeful our son can achieve 20/20). We can't thank her enough! It is also a huge plus that our son felt so comfortable with her right away. The staff is always so polite and welcoming. They try to make us feel comfortable by offering refreshments and snacks. They are accommodating with time and appointment adjustments. They will try to find the best timing that would suit you. Even with the pandemic, Dr. Cao and her staff went above and beyond to find creative ways to help with our son's vision therapy by offering remote treatment. These remote treatments were just as effective as in-person and we are so grateful that his treatments were not interrupted. The location has plenty of parking and the office is extremely clean. It is spotless every single time. I highly recommend that you get your child's vision check and do it early! Even if there are no signs of poor vision! Don't make the same mistake we made. THANK YOU for being so awesome Dr.Cao! We hope to see you for many years to come! read more

I actually don't write reviews but had to drop in to share my experience at Vizen! My daughter has an eye turn and has been seeing Dr. Cao for the past year. She is incredibly gentle, thorough, soothing and patient with my child-- which as a mother is comforting! My daughter's condition really improved! If you're looking for a kid friendly optometrist Dr. Cao is the one for you! read more

Just got my contact lens exam done this morning with Dr. Judy. I was in and out of there in less than an hour. She's fast and efficient especially since I had a baby at home waiting for me. With the new normal nowadays there's a safe protocol to follow and the office is very clean. You wait in your car and get a text when the exam room is ready. I usually wear contacts and glasses when I'm just at home. I was able to try on different colored contacts to my liking and they'll order it for you before you leave so everything is set to go. They have a good selection of designer eyeglasses as well. From Gucci, Chloe, Lacoste, and Tom Ford. I will definitely return and get me some Chloes! 8) read more

You can't beat the personal service or the friendly attitude. Steve and Judy are professional and courteous. I have been coming here for about 3 years now. Their availability and the service here is far better then my last optometrist. You won't be disappointed. read more

My family and I been seeing Dr. Judy Cao for years now. She is so great with kids - they as absolutley love her! She's very knowledgable and I know she is passionate about what she does. I was excited to learn she opened her own office in San Gabriel. She is located a brand new medical plaza on Las Tunas. Her office is brand new built, and she carries state-of-the-art equipment. Basically the ones I see at the lasik centers when I had my lasik done. She has a great selection of frames, from Chloe, Tom Ford, Ferragamo, Gucci, Nike, to your not so fancy brands. She also specializes in vision therapy which she has a really neat room designated for that. If you are in the area, book your appointment today! read more

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Switched from another optometrist and wasn't disappointed, i came for a check up and found that my eye sight has changed. Dr. Cao was very careful and helped me find the right prescription. My new lens and frame came in pretty fast. With the new glasses I was able to see clearer in class and on the road. read more

Very great doctor. I felt welcomed. She made me feel good knowing she was going to help me with my daughter. Steve in the front office was awesome. Great help. read more

Beautiful new building and office. Decided to come and check out this clinic because I had met Dr. Cao a while back when she came into B & C Physical Therapy to let us know about her new office. She had a great energy about her and when someone rolls up her sleeves, and physically goes out and does her own marketing, you know she is dedicated to the cause. Here's why you should visit Vizen: 1. Professionalism. Staff was courteous, friendly, and genuine. Dr. Cao was a true professional, being with the patient every step of the way, explaining all the tests and gadgets coming your way, and in the end provides a detailed summary of her findings. She answered all my questions and genuinely listened and offered her expert opinion. 2. The office. Brand new, clean, parking was easy, was a bit of a maze to find the office initially, but not a big deal. Very trendy, and if you are getting glasses, contacts, etc, you know this office will have the latest and most fashionable eyewear around. 3. Great service and efficiency. Filled out all my forms as a new patient online prior to entering the office. Great system of using text messaging to alert patients when the doctor was ready to see them so they can just wait in the car instead of clogging the office. COVID NOTES: Highest of standards in making sure the office is safe. Temperature checks, sanitizing gels all around, Dr. Cao also does a great job at sanitizing equipment when she is with you. read more