The only real good thing about this place is that they have the arguably the cheapest rates ($139.99 per hour and no 2 hour minimum) in all of Phoenix, but like they say: you pay for what you get.
Even though I agreed to a specific timeframe, they changed it until we finally agreed to a timeframe for them to come to my apartment. On the day of my move, I found out through the dispatcher that they put the wrong address so I had to correct that. The dispatcher assured me they would be on time but when they weren't, I called again. The dispatcher gave me the number to the trucker. The trucker told me he was working for a different company and then told me what time he would show up to my place. He never did. At that point, they were 2 hours and 30 minutes late. I was livid at all the lies and the incompetent behavior going on. It got to the point where I felt like my property would not be safe in their hands considering that the dispatcher and trucker were working for 2 different companies. It was extremely shady and I cancelled it. It made the entire day extremely stressful as I had to figure out a way to move my things after such a horrible experience here.
Note that the owner even messaged me to ask me to write a good review about this place before the service even happened. I've written over 900 reviews on this site and I've never encountered an owner who personally tried to convince me to write a good review before they even complete their end of the bargain. Stay very far from this place if you value your time and property. read more