I am writing to commend the exceptional service I received during a recent visit to your dealership. We had the distinct pleasure of being assisted by Frandy during our test drive experience, and his professionalism and customer-centric approach truly made a lasting impression. From the moment we engaged with him, Frandy was remarkably accommodating and genuinely welcoming. He patiently guided us through every aspect of the vehicle we were considering, demonstrating an impressive depth of knowledge. He meticulously detailed the car's features. We particularly appreciated how he tailored his explanations to our specific needs and concerns. What truly set Frandy apart was his refreshing sales style - devoid of any high-pressure tactics. Instead, he adopted a consultative approach, prioritizing our satisfaction and helping us identify the vehicle that was the perfect match for our lifestyle and family requirements. It was clear that his primary goal was to ensure we made a well-informed decision. Randy is an asset to your organization. read more

I was ready to replace my 2003 Honda Pilot and planned to upgrade to a newer model. I already had a pre-approval certificate and was prepared to make a purchase. When I asked the manager if there were any 2022-2025 Honda Pilots available for a test drive, he told me none were available. I then asked for a business card, and he claimed he had run out, even though I could clearly see a stack of cards on his desk. He asked me to leave my name and number and said he would call when a vehicle became available, but I never received a call. (500 Yonkers Ave location) The experience left me feeling dismissed and undervalued as a customer. I eventually went to New Jersey and purchased a 2024 Toyota Highlander instead, where the dealership treated me with professionalism, respect, and hospitality. read more

Lost my car last week in a freak flash flood. I found a 22 Civic low miles at a great price at Yonkers Honda. Mike a senior sales person there was a gem. He gave me an even better price in person. We signed all the paperwork & I was out of there in 90 minutes. No hidden fees or games or bs. Everything w Mike and finance was super easy and transparent. Car was ready, gas filled, fully detailed with 4 fresh new firestones. A normally dreadful experience was made painless. I kept waiting for the catch but it never came. Yonkers Honda - In! A+ Customer service and care read more

Here's your experience with I had with Yonkers Honda. I purchased a used Jeep from Yonkers Honda with the reasonable expectation that it was road-ready and reliable. Shortly after purchase, a series of mechanical and condition issues emerged that should not have been present at delivery. These included warning lights reappearing after attempted fixes, drivability concerns, and physical condition problems that raised legitimate safety and reliability questions. An extended service contract was offered for four years, but Honda care would only approve it for one year. Despite multiple communications, repairs, and follow-ups, the core issue remained: the vehicle never reached the standard of reliability you were led to expect at the time of sale. The experience shifted from purchasing transportation to managing ongoing problems, which is not what any buyer signs up for--especially when buying from a reputable dealership. In short: You bought a vehicle expecting dependability Significant issues appeared early Fixes were incomplete or temporary A warranty was sold but it is unusable Think twice before you lock in with a dealership. Its time we stop letting them do what they want thinking we are desperate. Go find another dealer who treats people better. read more

We visited Honda Yonkers While they may seem friendly during a purchase, their true nature is revealed when faced with an issue. I would not recommend this dealership to anyone, and I am grateful we didn't go through with our transaction there. read more

They are very dishonest. I told them not to smoke in my car, they left the washer tank off the hook and other stuff.

Everyone knows buying a car can be stressful. But not for me at Yonkers Honda,yesterday, Jan.4th, 2025. I worked with Mae Soleiman, sr. sales consultant, who was so helpful showing me the many features in the car from exterior to interior. She also honored the original quote. And how many people can say the dealer was KIND! My experience with the finance manager, Jon,was also very positive. I would recommend anyone who is wanting to buy a Honda, no matter where they are located, ( I came from Manhattan by train) to go to Yonkers Honda. read more

UH-MAZINGGG!! I couldn't be more grateful with this whole team from beginning to end made it easy & made the impossible possible! Big shout outs to Teddy who helped me tremendously & Jhan from finance who worked his magic! Thank you thank you! worth it! read more

Yonkers Honda - Car Dealers Near Me - Yonkers, New York

This past July I had an outstanding experience with Honda of Yonkers! After weeks of frustration dealing with other dealerships, I contacted their customer service team in the afternoon and was immediately connected with Michelle R. I was looking for a Honda Odyssey Touring for my growing family and wanted a straightforward process with the best possible price--and Michelle delivered beyond my expectations. Within just a few hours, she presented a deal that was *thousands* of dollars cheaper than anything I'd been offered elsewhere. Michelle's no-nonsense approach was a breath of fresh air. She made it incredibly easy for us to walk in, sign the paperwork, and drive out in our new car--all within 20 minutes! In total, I probably spent only about an hour communicating with her because she was so efficient and attentive to my needs. Jordan guided us through the signing of paperwork and he was a pleasure to work with as well. I cannot recommend Honda of Yonkers and Michelle highly enough. If you're looking for exceptional service and unbeatable deals, this is the place to go. Thank you for making the process so seamless and helping us get our new vehicle! read more

Called ahead and was told that they had car I wanted in stock and in the color I wanted. Arrived less than an hour later and viewed it but it didn't exactly look new. Then when I spoke about pricing I was given a ridiculous quote and told the rep how ridiculous it was. Hondas are not luxury cars but the price I was quoted was. When I complained about the price I was then told the car I wanted just sold but they could show me another color. No offer to order what I wanted or any other form of customer service. At that point I left and had no plans to return. I have no time for games. Instead I purchased my new 2023 CRV at a Honda dealership in Queens way below the price I was quoted at Yonkers Honda. Their service center is decent but the dealership is a no for me. read more

I've worked with Yonkers Honda for several years now and have either leased or financed three cars through them. Every time has been a great experience! The team always walks me through all the available options in a clear, honest way, and they've consistently helped me find deals that work for my budget. No pressure, no hassle--just helpful people who know what they're doing. I want to give a special shoutout to Bob Feinberg--he's been amazing every time I've worked with him. Super knowledgeable, professional, and genuinely invested in helping his customers. I couldn't ask for a better experience. I highly recommend Yonkers Honda to anyone looking for a dependable, customer-focused dealership. I'll definitely continue to do business with them. read more

Look for the representative named, Elio. Very kind, professional, easy to communicate!!!

We bought a car from Yonkers Honda, and Juan Estavez was amazing. He is extremely knowledgeable, completely reliable, and gave us the best price for our vehicle with trade-in. We shopped around, and had the best experience we have ever had with a car purchase once we met Juan. We highly recommend that you go to Yonkers Honda and ask for Juan! read more

I went to the Yonkers Honda Service Center. In short: I believe they intentionally bent a connector pin in my tail light and tried to scam me into buying $1400 worth of services to fix it. I cannot definitively prove it, but I believe I was almost a victim of fraudulent business practices. I recently bought a used car in Pennsylvania and came here to get a NYS inspection. My service person was Joshua Taveras. He told me that the car did not pass inspection because one of the tail lights was not working. I bought the car from a dealership that bought it from the Manheim auction in PA where the vehicle report stated no issue with the tail lights. Additionally, many eyes have been on this vehicle, and the dealer checked all the lights before selling it to me. I even remember thinking the tail lights on the car looked great from the back. So this was very suspect. I took the car home and looked at it myself. Sure enough, the bulb on the reverse light was blown and the left tail light was not working. I replaced the bulb but could not figure out the issue with the tail light. However, I removed the tail light and tested it on the working side, and the LEDs lit up, so I knew the tail light assembly was fine--it was a wiring issue somewhere. Since I couldn't figure it out, I took it back. After dropping off the car, Joshua later called to tell me that I had faulty aftermarket wiring throughout the car and that they would need to remove paneling in half the car to replace it all--to the tune of $1400. $1400 to fix a tail light? BTW--the car DOES NOT have aftermarket wiring, that's a complete lie. I pushed back for more details about what the real issue was on why the tail light didn't work--after all, EVERYTHING else works so all of the wiring isn't bad, he just needed to trace the wire. He said he had to get more details and call me back. Next call he says: while I have faulty aftermarket wiring, the real problem is that the tail light assembly needs to be replaced. I probed for as much detail as possible before revealing that I tested the tail light myself and it works just fine; the issue is not with the tail light. I pressed for an actual picture of where the issue was. He followed up later with a picture of the real issue--a bent pin on the connector to the tail light. This seemed like the real issue, so I picked up the car. They waived the $289 diagnostic fee. I've attached a photo of the issue. Come to your own conclusions, but I find it highly unlikely that a single pin in a 2-pin connector could get bent back like this while connected. It all seems suspicious: trying to sell me a $1400 rewire of the vehicle, then walking that back to $720 for a new tail light, then the real issue is just a bent pin? In 60 seconds, I removed the panel and bent it back into position with a flathead screwdriver, and now the issue is fixed. I believe they tried to scam me and bent the pin themselves, knowing that I needed an inspection and had just bought the car used. I'm sure not everyone will have this kind of experience, but knowing that this is even a possibility, I would advise you to take your car elsewhere. read more

Yonkers Honda - The bent pin... this doesn't randomly happen one day. It looks very intentional. I believe they bent it on purpose. - Car Dealers Near Me - Yonkers, New York

I was given outstanding help today from Gerardo. He managed to find me exactly the car (CRV) that I wanted and also did the trade in. I will only buy Hondas - I'm 74 years old with many different brands of cars in my past. Yonkers Honda on Central Park Ave is a great place to buy a car. I could not be happier anywhere else. read more

First time to come in Honda Central Avenue Yonkers and all I can say it was so frustrating,they don't treat their customers right ,they will give you a rediculous qoute ,a very high interest ,I believe I was scammed.One star is not even worth it. read more

I've been wanting a Honda for years and just drove my new HRV Sport off the lot. Best car leasing experience ever. Mae is the absolute best. She's friendly, informed, efficient, fair and just amazing to work with. Do yourself a huge favor if you're looking for a new car and go to Yonkers Honda and see Mae! read more

Had a great experience at Yonkers Honda purchasing a used 2023 Honda HRV. Saniel Ramirez was a great help, really kind and patient, which is exactly what we needed. He's very personable and was able to put us at ease while making such a remarkable purchase. 5 days later my mom drove her new HRV off the lot, the same place she got her 2007 Honda CRV. I know we won't go anywhere else for a Honda. read more

I went here on the recommendation of a friend, on Veterans Day Friday. I didn't get a car here and likely would never. I went in knowing what I want and how much I wanted to pay. I was being pressured into something I DIDNT want, because that's what would fit my budget. They didn't want to do the work of finding me what I want, left me hanging for 2 hours there, told me to go get lunch and they'd call me when they heard anything from other dealers they called around to. While at lunch they told me they'd call me on Monday of the next week, it's now 3 months later and I have yet to hear back. Rather than just say 'your request is not possible' they acted like the stereotypical car salespeople. Thankfully I didn't wait around for them because the next day I went to another dealer and got what I wanted without having to haggle or feel pressured. read more

Had a great experience in 2020. Went in looking for a pre-owned Honda and saw a Hyundai Santa Fe on the lot. Took it for a test drive and it had a really clean carfax - one owner, maintained, no accidents. We came to a pretty good price for the car and I bought it the same day. Actually picked it up a few days later to get the registration and loan papers done. Finance guy was a little annoying but they all are. read more

Roy! Thank you so much for everything you did yesterday! The car is great! I enjoy driving the car! We are somewhere in NJ on a road trip. Again thank you so much for getting it done right! Came in, you gave us the car and deal we wanted! When other dealerships said it couldn't be done! read more

Shockingly pleasant car buying experience. These guys were a breath of fresh air. I worked with Michael B and he was pleasant and efficient and didn't try to pressure me into anything. We were able to get to a great deal very quickly via email and text, did a lot of the homework before I ever stepped foot in the dealership, and I was in and out of the finance office and driving home within 15 or 20 minutes. No upsell pressure at all. I would happily buy another Honda here and would recommend any friends or family do the same. read more

I am appalled at the customer service from this dealer. We JUST moved to Yonkers and looked up our nearest Honda because we didn't want to drive to Queens. NOT only was there NO attention! BUT after 30 mins of going back and forth attempting to negotiate the terms.....the Owner / Manager "Michael" came to us and asked if he could help.... I expressed we were looking for a particular deal.....NOT ONLY did he scream and yelled at the sales person - as if he was a child, but then stated that he will give us the deal Bc I was "getting loud"!!!!! WHAT IN THE WORLD IS THIS?! The blatant disrespect and lack of service is mind blowing! I walked out with the $30k deal and took it elsewhere read more

PLEASE READ CAREFULLY BEFORE LEASING FROM THIS PLACE. My wife and I went there looking to lease a 2021 SUV. We asked the sales rep to provide us with the absolute final cost of lease upfront because we were shopping around to see who will give us the best price for a Honda HRV. According to the Sales Rep she provided final price and she assured us there's no other hidden fees. We decided to go with Yonkers Honda and over the phone we paid a deposit and got insurance for the new lease. When we get there they ran a credit check and the lease ended up being $40/month more expensive than what they told us it was going to be. My wife doesn't have bad credit. To get the perfect price you have to have Excellent credit. This is sales tactic they do last minute and don't tell you upfront. They put the plates on the car, you already went through hassle of getting insurance and showing up all excited so they kind of have the upper hand. We were super disappointed that they didn't tell us this in the beginning that the monthly lease price quoted is subject to change based on your credit score. Please make sure to not fall for this trap. read more

I was worked with Roy MLK weekend last year when there was a death that set my plans back. Roy kept in touch with me and was polite, kind and informative. Thanks to him I was able to successfully finance a vehicle despite a dip in my credit. I didn't feel rushed or persuaded to make a decision...it was all mine with support from the dealership. I would always work with them in the future. read more

They said they lease cars and they hung up on me then i had to call back and they transferred me through 4 people just to tell me no they don't lease cars read more

Diana at the Certified pre-owned section was transparent, easy going and very helpful. Working with her was stress-free and a breeze (5 stars). Also, the finance manager didn't go overboard in selling extra packages (such as longer warranties) and I didn't see extra fees that try to get tacked on to the contract like other dealers (although I did see a tiny inspection fee). The used car inventory is one of the best in the lower Westchester/NYC area. I was able to find what I was looking for pretty quickly. It was a good overall experience. read more

Yonkers Honda - 2016 CR-V - Car Dealers Near Me - Yonkers, New York

Great service with Ignacio definitely recommend. My new Honda Hrv I love it. Will tell anyone who is looking for a reliable car to go to Yonkers Honda. read more

I went in there eager to make my first car purchase, however, upon entering the store, all employees appeared to be on their phones and scattered throughout the store. There was maybe one other person in there with me. One salesperson did manage to ask if I needed help, and I said not yet just looking around. They told me where some cars were, and I continued looking. When I think I made my decision I came back into the front of the store and the employee was looking at me as I was looking at them. It was a bit awkward, I asked who can help me with a car and they didn't seem excited to get up and help me. It was like pulling teeth trying to get the ball rolling, I wasn't familiar with the next steps, and they didn't seem excited to assist me. They didn't offer me a test drive (I'm not sure if this location offers it to be fair). When I said I'm ready to make a purchase they said, "are you sure". Overall was not what I was expecting. I ended up going upstate to Middletown Honda and got a much better experience. Oh, and the employee also told me that they are a very laid-back dealership and not "in your face" sort of speak and that some customers like that. read more

Michael A. was very professional and super attentive to my mother's questions about the vehicle she was interested in. This was by far the best experience I have had in any dealership! Michael made sure that my mother was comfortable, and really respected her need to evaluate any pros and cons she had about her decision. Michael A. was straight forward with us from the minute he introduced himself to us. My mom and I are very pleased with her new vehicle. We will definitely be recommending Michael A. to our friends and family. read more

After signing a lease contract with Jun this morning, I was called two hours later telling me the they had made a mistake and had under charged me. The paperwork was already signed and the first month's payment was paid. The dealership told me that they would not honor my lease at the current price even though it was a mistake on their end and that they would fail to deliver the vehicle on Monday when I was supposed to pick it up. After making another visit to the dealership, the manager, Gary, said they refused to honor the pricing they originally agreed to and I would have to pay $40 more a month. In my years of retail experience, if you make a mistake, you eat it. Gary was standoffish and didn't offer any solutions, flat out refusing to help or to honor their mistake. Jun was apologetic but a manager OK'ed the deal so he's at fault as well. I've never heard of a dealership reneging on a contract after it was signed. Failure on everyone involved in the process. read more

Recently traded in my 2019 CRV for a 2021 SE PILOT. The process couldn't have been any easier. As soon as I walked in the door I was greeted by Mae. I explained to her what I was looking to do. She immediately got to the facts of what was possible or wasn't possible within my circumstances. I had been duped before at Bronx Honda with my previous deal and to have someone so honest/transparent was a sigh of relief. Overall service I received at Yonkers Honda was great. I'd recommend this Honda dealer over Bronx Honda/other Honda dealers in the Tri-state area. BTW; Extremely satisfied with our purchase!!!!! read more

Yonkers Honda - Car Dealers Near Me - Yonkers, New York

Yonkers Honda destroyed my engine. And denied it. And after I proved that they did it, they let Honda pay the bill. I'll never go back.

Don't come to this place is not good at all they are liars they sold me package which does not cover anything and the manager in sell depaent lied just to sell the car and package dont come here also after he sold me the car started talking to me in a bad way dont come to this place they cheat on peoples and make you buy things that you don't need with lies I'm so regret of coming here read more

Since Yelp isn't exactly the most resourceful place research car dealerships as the percentage of reviews by actual customers is debatable, I must share my actual experience. My Mother walked away from a pretty bad accident about a month prior to looking for a new car. Still a bit shaken up, she asked me to come with her. Since I've had a great experience with my Civic, I recommended to buy a Honda. She wanted something bigger than than a sedan but smaller than the average SUV with all wheel drive, so she decided on an HR-V. No name dropping, our salesperson made the experience a breeze and did everything possible to make us feel at ease. I'm definitely planning on coming here when the time to purchase a new car comes. read more

I bought my first new Honda there and was very satisfied. Just went there the other day. Told the salesman I wanted an appraisal done of my vehicle so we could talk numbers. Salesman told me he was going to take the car to be appraised. Also told me he would require a $500 deposit. I told him when I received a quote I wanted to discuss it with someone else, could I call in the payment? His attitude did a 180. He told me the appraiser wasn't available after all, and to call me when I was serious. He told me I could not have the car appraised or have my credit checked without a $500 deposit. I walked away. I'm not buying a new tablet or cell phone. I'm buying a new car. I have the right to hear numbers and consider them. I have never heard of anything in my life like a $500 deposit for a credit check. read more

Very good experience buying a 2020 Honda Pilot here. No annoying upselling, not pushy at all. Just clear and helpful and courteous. Refreshing. Would 100 percent buy here again. read more

I landed at Yonkers Honda after 3 days, and 10 dealerships of searching for a new car to replace my car that was totaled in the recent floods. Upon arriving at the dealership I was greeted by Mae S. who immediately began assisting us in looking for a new car. Thankfully Yonkers Honda had more inventory in stock than the other dealerships that I previously visited had. As such, I was able to actually choose which car I wanted rather than feeling forced to accept just any available vehicle. Mae S. was so patient with us as we looked at each vehicle and asked questions about the differences between each of the available vehicles. She offered her opinion when we were trying to decide on which vehicle to get but she was not pushy and allowed us time to make an informed decision. Other dealerships that I went to attempted to sell us a car by dwelling on the crazy car market and kind of forcing us to accept what they were offering. Mae S., on the other hand, compassionately understood our situation of suddenly losing a car while simultaneously trying to help us find a new car despite the current market. Mae S. made this entire process so much more easier and pleasant to navigate. Completing all of the paperwork was a seamless process. I wasn't initially looking for a Honda but Mae's heart of gold, patience and professionalism has gained me as a loyal customer. Please do not hesitate to visit this dealership and ask for Mae! read more

If you need to have your Honda car serviced do not go to Yonkers Honda. They have the poorest service . We tried to let them redeem themselves and once again it was a let down . I rather stick with Bronx Honda they have better service . We just leased another Honda . read more

This is my 2nd experience with Yonkers Honda. Their prices are very competitive and I've referred friends from other counties to this place bc they really are the best prices around. My last experience was with Mae Soleiman. She was a pleasure to work with from the moment we walked in to the moment the car rolled off the lot. She is thorough, patient and friendly. We loved that she was very responsive via email and quickly replied to phone calls too. It's a pleasure to walk into a dealership and not feel pressured to make decisions on the spot. When have you ever heard of people enjoying car shopping? Well you can enjoy it here because they are straightforward with the lowest possible prices and best service. When you are in need of a great deal make sure you stop by and tell Mae you heard about how great she is from Yelp. read more